By Jeff Horwitz
Through much of the tumultuous weekend, a popular video on
Facebook Live purported to show real-time footage of police
officers kneeling on the back of a black man's head.
"They want a peaceful protest in Minneapolis but the police are
cowards in Minnesota PERIOD!!!" the post accompanying the video
read.
One hitch: The footage was taken from an arrest in 2018.
The page that posted the video, gathering 1.6 million views, was
operated out of Pakistan and was among a group of foreign-run
Facebook pages that appeared to be spreading misleading or
inflammatory videos about the protests using Facebook's live-video
features. The most popular of the posts gained significantly more
traffic than the most-watched Facebook content from Fox News or
CNN.
Facebook Inc. took down some of the pages after The Wall Street
Journal flagged them to the company. A company spokeswoman said,
"Our teams have been working around the clock to find and remove
violating activity since the protests started."
Nathaniel Gleicher, Facebook's head of cybersecurity policy,
said the pages the company removed were engaging in spam-like
activity, in violation of Facebook's rules, and some appeared to be
administered by dummy accounts.
The page removals illustrate the struggle social-media platforms
are having to find the right balance between allowing users to
communicate freely about the protests while also controlling those
who post misinformation or otherwise exploit the unrest.
Seeking to direct users toward legitimate information, Mr.
Gleicher said, Facebook has boosted known and reliable sources of
information in its search results and deployed automated screening
tools and limits on dissemination in some instances. But Mr.
Gleicher said the platform was wary of overly restricting content
about the protests.
"In a situation like this, there is often really valuable and
important information that comes from unknown voices very quickly,"
he said. "Some of the coverage of the violence over the last few
nights is really scary stuff -- but it's also really important that
people see it."
TikTok on Friday apologized after users questioned why content
posted under hashtags such as "Black Lives Matter" and " George
Floyd" didn't appear to be gaining traction on the platform, one of
the most widely used social apps among teenagers in the U.S.
In a later post on its official Twitter account, the
video-sharing app said that a technical error meant the view counts
of several tags weren't displayed, and that it wasn't limited to
protest-related topics. TikTok said it stood with the black
community and was "committed to fostering a space where everyone is
seen and heard."
The issue of foreign actors gaming the platform is a sensitive
topic for Facebook: Russian operatives posted inflammatory content
about social protests in the U.S. ahead of the 2016 election as
part of an effort to sow division, according to an investigation by
former special counsel Robert Mueller. Facebook has pledged to
fight foreign interference this election cycle.
Mr. Gleicher said there was no indication that the foreign
accounts were seeking to influence the course of the protests. The
likely goal, he said, was simply to build an audience for a page
that could be later used to send spam. Other accounts
rebroadcasting protest or riot footage with titles identical to the
foreign pages appeared to be run by Americans, he said.
Mr. Gleicher said that streaming prerecorded video as "Facebook
Live" content didn't automatically violate the platform's policies,
though he said the company seeks to stop efforts to mislead people
about the timing and circumstances when a video was taken.
"It's a technique for which there are many legitimate uses," he
said of rebroadcasting footage as "live," noting that it was used
frequently by computer gamers and could be beneficial to users who
wish to broadcast something live but who don't have immediate
internet access.
Some researchers said it was concerning that Facebook accounts
cloaking recycled content within the drama of real-time events had
managed to garner such attention.
"Facebook's saying 'we built a tool to show people what's going
on in the world live at any given time' -- but that's not what it's
showing," said Renee DiResta, the research manager at the Stanford
Internet Observatory, who looked at the accounts at the Journal's
request. "There are issues with that feature that need to be
rectified."
The video of the 2018 arrest, which was taken in the Twin Cities
suburb of Roseville, Minn., and is under 20 minutes long, was
looped for more than six hours on Facebook Live and viewed more
than 1.6 million times on just one of the accounts.
Other protest-related live streams from the pages run out of
Pakistan and Botswana had garnered as many as 20 million views per
video before Facebook shut them down over the weekend. Posts on
Facebook Live from Fox News or CNN rarely break a million
views.
The provenance of the pages was listed in the transparency
section as required by Facebook, but that requires casual browsers
to seek out who is behind the posts.
"The situation is getting really worse, Serious riots going on
right now, " the pages repeatedly said. But clones of the Pakistani
page titled "USA Latest 24/7" and "USA News Updates" remained live
on Monday, gathering tens of thousands of views per hour with
identical posts and video titles. Facebook also chose to leave up a
number of accounts that made identical posts but which hailed from
the U.S. after the company determined they weren't misleading.
Ms. DiResta said the previous activity of the accounts
broadcasting the looped live footage appeared consistent with
spam-based audience-building efforts. Before turning their focus to
riot-related content, the pages had posted animal videos, clips
from President Trump news conferences and Tom and Jerry
cartoons.
"This seemed like they were grabbing old, sensational stuff that
people would want to share," said Ms. DiResta.
The pages grew rapidly after links to them were shared within
groups devoted to the far-right conspiracy theory known as Q-Anon
and by pages associated with the populist, economic justice-focused
Yellow Vest movement in France. Those are Facebook communities
"that share highly emotional or inflammatory content and have a lot
of interest in the relationships between people and power," Ms.
DiResta said.
Liza Lin contributed to this article.
Write to Jeff Horwitz at Jeff.Horwitz@wsj.com
(END) Dow Jones Newswires
June 02, 2020 13:38 ET (17:38 GMT)
Copyright (c) 2020 Dow Jones & Company, Inc.