CHARLESTON, S.C., April 2, 2020 /PRNewswire/ -- Benefitfocus,
Inc. (NASDAQ: BNFT), a leading cloud-based benefits management
platform and services provider, is honoring human resource (HR) and
benefits administration leaders and the work they are doing to help
their colleagues navigate the COVID-19 pandemic. These leaders are
traditionally recognized on National Employee Benefits Day,
April 2.
"HR and benefits leaders are often the first people employers
and employees turn to in times of crisis," said Ray August, President and CEO of Benefitfocus.
"During this unprecedented time, we thank these leaders for their
efforts today, and every day."
Established by the International Foundation of Employee Benefits
Plans, National Employee Benefits Day recognizes trustees,
administrators, benefits practitioners and professional advisors
for their dedication to providing quality benefits and the
important role they play in their colleagues' well-being.
Benefitfocus developed HR Heroes best practices,
templates and worksheets, webinars, and materials that equip HR and
benefits administrators to anticipate and answer employee and
employer questions, streamline communication and processes, and act
on real-time changes.
Best practices for HR and benefits administrators include:
- Use trusted sources and resources that are relevant to your
colleagues and their location. Share the area-specific community
and benefits information they need to navigate challenges. (i.e.
school closing, drive-thru COVID-19 testing, local delivery
services, what benefits are available to them, what benefits are
available but not being used, what costs will they incur with
current plans, etc.).
- Set up a single resource to house all the information shared
that can be updated regularly.
- Communicate and share regular updates through a standardized
communication format and leverage key messages across a variety of
channels (email, online portal, text messaging, push notifications,
etc.).
- Always close the loop and provide a way for everyone to easily
ask questions and ensure a timely response.
"HR and benefits administrators wear many hats. On any given day
they are data scientists, negotiators, wellness coaches,
cheerleaders, educators, communicators and more," said Misty Guinn, Director of Benefits, Wellness and
Human Resources at Benefitfocus. "During this challenging time,
they are also a key source of information and guidance for their
colleagues on life-changing topics. At Benefitfocus, we recognize
their important contribution and are doing what we can to support
them."
A recent survey by the global public relations firm Edelman
illustrates the importance of effective employer communication at
this time. Conducted in early March, with responses from 10
countries, the survey found that employees believe COVID-19-based
information from their employers more than the government, health
companies and traditional media. It also found that 75 percent of
respondents in the United States
felt employers had a responsibility to protect their employees and
ensure they did not spread the virus into the community.
A review of best practices is available here.
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About Benefitfocus
Benefitfocus (NASDAQ: BNFT) unifies
the entire U.S. benefits industry on a single technology platform
to protect consumers' health, wealth, property and lifestyle. Our
powerful cloud-based software, data-driven insights and
thoughtfully designed services, enable employers, insurance
brokers, carriers and suppliers to simplify the
complexity of benefits administration and deliver a world-class
benefits experience. Learn more
at www.benefitfocus.com, LinkedIn and Twitter.
Except for historical information, all of the statements,
expectations, and assumptions contained in this press release are
forward-looking statements. Actual results or performance might
differ materially from those explicit or implicit in the
forward-looking statements. Important factors that could cause
actual results to differ materially include: economic
or geopolitical uncertainties or downturns in the general
economy; the need to innovate and provide useful products
and services; our ability to compete effectively; the immature and
volatile nature of the market for our products and services;
management of growth; our ability to maintain our culture and
recruit and retain qualified personnel; risks
related to changing healthcare and other applicable regulations;
privacy; security and other risks associated with our business; and
the other risk factors set forth from time to time in our SEC
filings, copies of which are available free of charge within the
Investor Relations section of the Benefitfocus website
at http://investor.benefitfocus.com/sec-filings or
upon request from our investor relations department. Benefitfocus
assumes no obligation and does not intend to update these
forward-looking statements, except as required by
law.
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SOURCE Benefitfocus, Inc.