MCLEAN, Va., Feb. 27, 2020 /PRNewswire/ -- Capital One
Financial Corporation (NYSE: COF) today announced that Eileen Serra has been appointed to the company's
Board of Directors, effective February 26,
2020. Ms. Serra will stand for election by Capital One
shareholders in April 2020.
Ms. Serra served in various leadership roles over the course of
her more than 20 years in the financial services industry, which
included responsibility for operations, product development,
customer engagement, digital transformation, strategic and growth
initiatives, and talent management.
"Eileen brings many great strengths to our Board of Directors.
She has more than two decades of experience in the banking industry
and has a passion for developing products and growing businesses,"
said Richard D. Fairbank, Chairman
and Chief Executive Officer of Capital One. "Capital One is focused
on reimagining banking, and Eileen's proven leadership and strategy
background will be very valuable as we continue to deliver on our
technology transformation and build brand-defining customer
experiences. Most of all, Eileen has the wisdom and authenticity to
be an outstanding Director and make a big impact on our company for
years to come. I'm thrilled to welcome her to Capital One."
A seasoned credit card industry executive, Ms. Serra served in a
variety of executive positions at JP Morgan Chase, including as
Chief Executive Officer of Chase Card Services from 2012 through
2015. While at Chase, Ms. Serra established and developed
successful consumer credit card products and brands, loyalty
programs, partner relationships, and digital mobile payment
solutions. Most recently, from 2016 until her retirement in
February 2018, she served as a Senior
Advisor focusing on strategic growth initiatives.
Prior to joining JP Morgan Chase, Ms. Serra was a Managing
Director and Head of Private Client Banking Solutions at Merrill
Lynch. She also served as Senior Vice President at American Express
where, among other responsibilities, she led the Small Business
Credit Card and Lending businesses. Prior to American Express, she
was a partner at McKinsey & Company. Ms. Serra currently serves
as a Director and a member of the Compensation Committee of
Gartner, Inc., serves on the Board of Women's Refugee
Commission, and a Trustee of the non-profit Family
Promise, an organization focused on assisting homeless
families.
Ms. Serra has a bachelor's degree from the University of California at Davis and a Master's
Degree of Business Administration from the University of Chicago Booth School of
Business.
About Capital One
Capital One Financial
Corporation (www.capitalone.com) is a financial holding company
whose subsidiaries, which include Capital One, N.A., and Capital
One Bank (USA), N.A., had
$262.7 billion in deposits and
$390.4 billion in total assets as of
December 31, 2019. Headquartered in
McLean, Virginia, Capital One
offers a broad spectrum of financial products and services to
consumers, small businesses and commercial clients through a
variety of channels. Capital One, N.A. has branches located
primarily in New York,
Louisiana, Texas, Maryland, Virginia, New
Jersey and the District of
Columbia. A Fortune 500 company, Capital One trades on the
New York Stock Exchange under the symbol "COF" and is included in
the S&P 100 index.
Visit the Capital One newsroom for more Capital
One news.
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SOURCE Capital One Financial Corporation