BUFFALO, N.Y., Feb. 12, 2020 /PRNewswire/ -- Greenwich
Associates has recognized M&T Bank with 13 regional and
national Greenwich Excellence Awards and two Greenwich Best Brand
Awards for small business and middle market banking.
Since 2011, M&T Bank has earned a total of 112 Greenwich
Excellence Awards, of which 84 were in small business. The company
has been in the top five percent of banks evaluated in the small
business category for the past eight years.
"The businesses we serve are providing products and services,
hiring employees and investing in plants and equipment in our
communities, and it is our job is to help those businesses grow and
thrive," said M&T Senior Vice President for Business Banking
Sales, Christina Brozyna. "We
value the input and feedback we receive from our business
customers, because it helps us to constantly improve the service we
provide."
Greenwich Associates interviewed more than 27,000 businesses in
markets across the U.S. to benchmark the quality of banking
products and services in the marketplace. Of more than 600 banks
evaluated, M&T Bank is among only 36 that received excellence
awards in small business banking, and 33 that received excellence
awards in the middle market category.
Nationally, M&T Bank received Greenwich Excellence Awards
in:
- Overall Satisfaction – Middle Market
- Overall Satisfaction – Small Business
- Likelihood to Recommend – Middle Market
- Likelihood to Recommend – Small Business
- Overall Satisfaction with RM – Small Business
- RM Proactively Provides Advice – Small Business
- Cash Management Overall Satisfaction – Small Business
- Cash Management Overall Satisfaction – Middle Market
Regionally in the Northeast, M&T Bank received Greenwich
Excellence Awards in:
- Overall Satisfaction – Small Business
- Likelihood to Recommend – Middle Market
- Likelihood to Recommend – Small Business
- RM Proactively Provides Advice – Small Business
- Cash Management Overall Satisfaction - Small Business
Nationally, M&T received Greenwich Best Brand Awards in:
- Trust – Small Business
- Trust – Middle Market
"Our focus is on delivering what matters most to our customers
and helping them achieve success in the communities they serve,"
said Regional President of the Baltimore and Chesapeake regions, Augie Chiasera. "Being recognized for trust,
overall satisfaction, proactive advice and more is such an honor
because it shows that while our global and local economies can
change rapidly, our business customers know they can always rely on
us to help them day in and day out to reach their goals."
M&T Bank provides a full range of banking, investment,
insurance and mortgage products and services designed for
businesses and their owners. The company ranks as one of the 25
largest U.S.-based commercial banks, and in 2019 was named the
7th largest U.S. Small Business Administration (SBA) lender in
the nation and number one lender in most of its larger communities,
including Baltimore, Md.,
Buffalo, N.Y., Delaware and Syracuse, N.Y.
About Greenwich Associates
Greenwich Associates is the leading global provider of data,
analytics and insights to the financial services industry. We
specialize in providing unique high-value data and actionable
recommendations to help our clients improve their business results.
Our data focuses on the key metrics required for effective business
management: service quality, sales effectiveness, share of wallet,
market share, brand, technology, operations performance, and
behavioral trends. We are based in Stamford, CT with additional offices in
London, Singapore, Tokyo, and Toronto. Please contact us
for further information or to arrange a conversation with one of
our experts. Please visit our website, www.greenwich.com, for
more information.
M&T Bank
M&T Bank Corporation (NYSE:MTB)("M&T") is a financial
holding company headquartered in Buffalo, New York. M&T's principal
banking subsidiary, M&T Bank, operates banking offices in
New York, Maryland, New
Jersey, Pennsylvania,
Delaware, Connecticut, Virginia, West
Virginia and the District of Columbia. Trust-related
services are provided by M&T's Wilmington Trust-affiliated
companies and by M&T Bank.
Media Contacts:
New
York (excluding NYC)
Julia Berchou
(716) 842-5385
Jberchou@mtb.com
New Jersey, Connecticut, New
York City
David
Samberg
(201) 368-4515
Dsamberg@mtb.com
Delaware, Maryland, Pennsylvania, Virginia and Washington, DC:
Scott Graham
(410) 244-4097
sgraham1@mtb.com
Equal Housing Lender. © 2020 M&T Bank. Member FDIC.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/mt-bank-receives-national-recognition-for-trust-and-satisfaction-in-business-customer-service-301003812.html
SOURCE M&T Bank