Waitr Committed to Operations in Lafayette, Louisiana
January 27 2020 - 09:25AM
Business Wire
Waitr Holdings Inc. (Nasdaq: WTRH) (“Waitr” or the “Company”), a
leader in on-demand food ordering and delivery, today announced its
intention to refocus its operations to Lafayette, Louisiana.
“One of our key strategic initiatives is the elevation of the
entire customer experience,” said Carl Grimstad, CEO of Waitr. “We
believe that one way to achieve that is to retain, as well as add
to, our customer service and dispatch teams here in Lafayette, the
heart of Waitr’s business. This will ensure the highest levels of
service for our customers, drivers and restaurant partners.”
The Company, which is one of Louisiana’s largest employers,
plans to retain 150 positions that were previously slated to be
outsourced to Mexico. Waitr also plans to consolidate all Lafayette
operations within their state-of-the-art headquarters facility in
the first half of 2020.
“As we focus on providing a world-class customer experience, we
will also continue to identify opportunities to ensure the proper
alignment of employee expertise with our strategic initiatives,”
concluded Grimstad.
About Waitr Holdings Inc.
Founded in 2013 and based in Lafayette, Louisiana, Waitr is a
leader in on-demand food ordering and delivery. Waitr, along with
recently acquired food delivery company Bite Squad, connects local
restaurants to hungry diners in underserved U.S. markets. Together
they are the most convenient way to discover, order and receive
great food from the best local restaurants and national chains. As
of September 30, 2019, Waitr and Bite Squad operated in small and
medium sized markets in the United States in over 700 cities.
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