Elevate Customer Experience to the Cloud with Five9 and Deloitte at Dreamforce 2019
November 19 2019 - 9:00AM
Business Wire
Five9, Inc. (NASDAQ: FIVN), the leading provider of the
intelligent cloud contact center, today announced the company will
be participating in Deloitte Digital’s booth during Dreamforce
2019.
The Dreamforce demonstrations will address how Five9 integrates
with both Deloitte’s PatientConnect and TrueVoice solutions to add
value to joint customers. TrueVoice, powered by Five9 Voice, uses
emotion, sentiment, and non-semantic queues to augment contact
center agents through machine learning. By analyzing behavior and
emotion on each and every call, TrueVoice helps enterprises quickly
understand how their customers feel. By monitoring all customer
interactions, TrueVoice provides the ability to swiftly highlight
areas of risk and opportunities to improve outcomes.
Learn how the Five9 Intelligent Cloud Contact Center adds value
to Deloitte's TrueVoice and PatientConnect platforms to provide
enhanced behavior and emotion analytics in the healthcare
industry.
During Dreamforce, join Five9 in Deloitte’s booth (#1320)
on:
- Tuesday, November 19 from 12 p.m. - 1 p.m.
- Tuesday, November 19 from 4 p.m. - 5 p.m.
- Wednesday, November 20 from 1:30 p.m. - 2:30 p.m.
About Five9
Five9 is a leading provider of cloud contact center software for
the intelligent contact center market, bringing the power of cloud
innovation to customers and facilitating more than five billion
call minutes annually. Five9 provides end-to-end solutions with
omnichannel routing, analytics, WFO and AI to increase agent
productivity and deliver tangible business results. The Five9
GeniusTM platform is reliable, secure, compliant and scalable;
designed to create exceptional personalized customer
experiences.
For more information, visit www.five9.com.
Engage with us @Five9, LinkedIn, Facebook, Blog, That’s Genius
Podcast.
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version on businesswire.com: https://www.businesswire.com/news/home/20191119005266/en/
Five9 Kendall Taylor 925-231-2196 kendall.taylor@five9.com
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