SurveyMonkey Ranks #1 in Enterprise Feedback Software Category in the Fall 2019 G2 Grid, and #1 Survey Software Solution by C...
October 01 2019 - 10:49AM
SurveyMonkey (Nasdaq: SVMK) announced today it ranked #1 in several
categories in the Fall 2019 G2 Grid Report, including the
Enterprise Feedback Management Software Category, the Survey
Software Category, and the Customer Satisfaction Category in North
America. G2 is a review platform empowering business buying
decisions by highlighting the voice of the customer. SurveyMonkey
also ranked as the #1 Survey Software Solution on Capterra’s Top 20
Survey Software Report, an online service that helps organizations
find the right software.
“Feedback is critical for any business that wants to grow and
innovate, whether that is feedback from customers, employees, or
the market,” said Leela Srinivasan, chief marketing officer at
SurveyMonkey. “Today, over 335,000 organizations globally leverage
our survey platform and solutions to turn feedback into actionable
insights. These rankings are based on our own customers’ feedback,
and with over 2.4 million questions answered on our platform each
day, we are delighted that our user communities recognize
SurveyMonkey as the #1 solution of choice for their
businesses.”
SurveyMonkey has hit several important milestones in 2019 that
support its enterprise growth strategy, most notably in the realm
of customer experience (CX) management. In April, the company
acquired Usabilla, a leading global Voice of Customer technology
provider that helps companies act on real-time user feedback, to
enhance the company's enterprise offerings and expand its
international footprint. In early September, SurveyMonkey acquired
GetFeedback, a leading customer experience solution purpose-built
for the Salesforce ecosystem, as the company rapidly scales its
enterprise offerings and continues to invest in integrations with
customers’ systems of record. SurveyMonkey has grown its enterprise
base to 4777 customers, and has a total of 692,000 paying users in
190 countries and territories.
SurveyMonkey Enterprise helps users across an organization
access the customer, employee and market data that drive growth and
innovation. SurveyMonkey Enterprise integrates with over 100 top
SaaS platforms, including Salesforce, Marketo and Tableau, to put
survey data where companies need it in order to better understand
their customers and employees, run deeper analyses and gain
valuable insights. SurveyMonkey Enterprise secures confidential
data with SSO, data encryption and access controls, while offering
security features that support customer compliance with data
regulations such as HIPAA and GDPR, and the company recently
reported that it achieved ISO 27001 certification.
To learn more about SurveyMonkey’s products, visit
https://www.surveymonkey.com/.
About the Review SitesG2 Grid
Report: The G2 Grid Report released rankings based on
reviews gathered from G2’s user community, along with data
aggregated from other online sources and social networks.
Satisfaction scores of each product are calculated by a proprietary
algorithm that factors in real user satisfaction ratings from
review data, as well as market presence.
Capterra: Top 20 Most Popular Survey Software
is an independent assessment that evaluates user reviews and online
search activity to generate a list of market leaders in the survey
space that offer the most popular solutions.
About SurveyMonkeySurveyMonkey is a leading global
survey software company on a mission to power the curious. The
company’s People Powered Data platform empowers over 17 million
active users to measure and understand feedback from employees,
customers, website and app users, and the market. SurveyMonkey’s
products, enterprise solutions and integrations enable 335,000+
organizations to solve daily challenges, from delivering better
customer experiences to increasing employee retention. With
SurveyMonkey, organizations around the world can transform feedback
into business intelligence that drives growth and innovation.
Media contact:Sandra
Gharibsandrag@surveymonkey.com
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