North Central Sight Services Modernizes Warehouse Operations with Zebra Mobile Computers
September 26 2019 - 8:00AM
Business Wire
CSSI Technologies adapts Zebra’s MC3300 mobile
computers for visually impaired workers to increase
productivity
Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at
the edge of the enterprise with solutions and partners that enable
businesses to gain a performance edge, today announced North
Central Sight Services (NCSS) modernized its warehouse operations
by improving the accuracy and efficiency of its inventory and
picking process and with Zebra’s MC3300 mobile computers running a
customized warehouse management system (WMS) from CSSI
Technologies.
NCSS’s mission is to provide exceptional products, services and
employment opportunities to the blind and visually impaired. The
organization employs 29 visually impaired workers including its
CEO, and it needed a flexible platform to accommodate worker needs.
NCSS workers count, package and ship AbilityOne office supplies,
flash drives, labels and CD/DVD packs as part of a program under
the U.S. AbilityOne Commission. Zebra Registered Independent
Software Vendor (ISV) and PartnerConnect Solution Partner, CSSI
integrated its WMS solution with Zebra’s MC3300 mobile computers.
It also customized the solutions with large characters, color
coding and voice-directed picking to help visually impaired
employees.
“The solution has helped us modernize our warehouse from a
manual-based process to an automated one that has increased worker
productivity and picking accuracy which has led to the near
elimination of returns,” said Terri Kio, Industry Operations
Manager, North Central Sight Services. “Working with companies like
Zebra and CSSI who are committed to helping visually impaired staff
has made a measurable difference in our business with the
technology and by making our staff feel supported in their
careers.”
WMS by CSSI standardizes about 80 percent of the functionality
on the MC3300 mobile computer, and CSSI customizes the other 20
percent for each customer. For the NCSS deployment, CSSI enlarged
and color-coded text on the MC3300 mobile computers and created
“success” and “error” notifications that appear in green or red
text respectively along with audible notifications.
“CSSI Technologies has had a long relationship with NCCS, and
this project brought us even closer to their business,” said Joe
Tosolt, President of CSSI. “By working closely with the NCSS team,
we were thrilled to create a solution which combined custom
software with Zebra’s innovative Android-based mobile computers.
This technology makes a difference for employees in NCCS’s
workplace while improving business processes and preparing for the
warehouse of the future.”
According to Zebra’s 2024 Warehousing Vision Study, 83 percent
of respondents are currently or planning to use Android™ operating
system in the warehouse by 2024. Technical support for Windows
Embedded Handheld 6.5 ends in 2020 and Windows CE7 ends in 2021,
which means companies will no longer have access to security
patches and bug fixes for the devices running these legacy
operating systems and should transition to new mobile computers
running a modern mobile operating system. Businesses like NCSS are
modernizing their warehouses with Zebra’s latest Android-based
mobile computers and benefitting from its ergonomic design,
Mobility DNA software and features like LifeGuard for Android™,
which provides software and security support for up to 10 years,
helping elevate the performance of front-line workers of all
abilities.
“Zebra designs products with an ‘accessible-first’ approach,”
said James Morley-Smith, Global Director of User Experience Design,
Zebra Technologies. “This allows us to provide an improved user
experience for all end users – from those with disabilities like
complete loss of sight to those with situational impairments like
bulky work gloves. Zebra is committed to providing reasonable
accommodations for persons with disabilities, and we support NCSS’
mission to help the blind and visually impaired.”
Read more about James Morley-Smith in this Stories from the
Edge: Finding Personal Inspiration to Make a Global Impact Through
Technology and his TED Talk titled: How your impairments can be an
advantage.
KEY TAKEAWAYS
- Zebra’s Android-based MC3300 mobile computer running WMS by
CSSI modernized NCSS’s warehouse operations, increased NCSS’s
worker productivity and improved picking accuracy which has
virtually eliminated returns.
- WMS by CSSI was customized with large characters, color coding
and voice-directed picking to help the visually impaired
workers.
- Designed with accessibility in mind, the Zebra and CSSI
solution allows NCSS to further advance its mission.
- Read the case study with NCSS, CSSI and Zebra.
ABOUT ZEBRA
Zebra (NASDAQ: ZBRA) empowers the front line of business in
retail/ecommerce, manufacturing, transportation and logistics,
healthcare and other industries to achieve a performance edge. With
more than 10,000 partners across 100 countries, we deliver
industry-tailored, end-to-end solutions that intelligently connect
people, assets and data to help our customers make
business-critical decisions. Our market-leading solutions elevate
the shopping experience, track and manage inventory as well as
improve supply chain efficiency and patient care. Ranked on Forbes’
list of America’s Best Employers for the last four years, Zebra
helps our customers capture their edge. For more information, visit
www.zebra.com or sign up for news alerts. Participate in our Your
Edge blog and follow us on LinkedIn, Twitter and Facebook.
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version on businesswire.com: https://www.businesswire.com/news/home/20190926005053/en/
Media Contact: Matt Doyle Zebra Technologies Phone:
+1-847-393-3124 matt.doyle@zebra.com
Industry Analyst Contact: Kasia Fahmy Zebra Technologies
+1-224-306-8654 k.fahmy@zebra.com
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