Emerson's range of energy-efficient smart thermostats offers
users complete control, while helping reduce energy use by about
23%
LONDON, May 20, 2019 /PRNewswire/ -- Based on its recent
analysis of the global smart thermostats market, Frost &
Sullivan recognises Emerson with the 2019 Global Customer Value
Leadership Award for the best-in-class installation, top-rated user
experience, and energy and cost savings enabled by its flagship
Sensi™ product line. The award-winning solution provides homeowners
with complete control over their home's comfort, from wherever they
are, through seamless smartphone integration and best-in-class
service.
"Emerson's comprehensive innovation process, focused on the
user, ensures that the Sensi product line stays true to its promise
of simplicity," said Dennis Marcell
Victor, senior analyst at Frost & Sullivan. "A
tremendous amount of thought goes into every detail of the
hardware, software and mobile app. Features are only added
when there is a high level of confidence that it enhances the
overall user experience."
Designed to reduce heating, ventilation and air conditioning
(HVAC) energy consumption by about 23% with features such as
flexible scheduling, remote access, geofencing proximity detection
and circulating fan technology, the Sensi product line helps users
manage their comfort and air quality. As an ENERGY STAR® certified
solution, Sensi offers further cost savings through utility rebates
based on real-world data and user interaction with the product and
its energy-saving features.
"Temperature, humidity and air movement are key variables for
human comfort and health," said Bob
Sharp, executive president of Emerson's Commercial &
Residential Solutions business. "We set out to create a thermostat
that would provide this comfort-focused user experience and
best-in-class installation at an affordable price point. The
consumer response has been exceptional, leading our thermostat to
be among the top-rated thermostats on Amazon and beyond, and we are
grateful for the recognition from Frost & Sullivan as we
continue innovating to meet customer needs."
Sensi's software solutions provide seamless control to homes and
families through mobile devices and smart home platforms, such as
Amazon Alexa, the Google Assistant, Wink and Apple HomeKit™. Users
can receive up-to-date use reports through email to track HVAC
energy consumption.
"Emerson backs up its strong product portfolio with outstanding
customer service, ensuring extremely competitive
price-performance value," noted Victor. "The company's
customer-focused product development strategies, along with its
commitment to cost and energy savings for customers, make it richly
deserving of the 2019 Global Customer Value Leadership Award."
Each year, Frost & Sullivan presents this award to the
company that has demonstrated excellence in implementing strategies
that proactively create value for its customers, with a focus on
improving the return on the investment that customers make in its
services or products. The award recognises the company's unique
focus on augmenting the value that its customers receive, beyond
simply good customer service, leading to improved customer
retention and customer base expansion.
Frost & Sullivan Best Practices Awards recognise companies
in a variety of regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as
leadership, technological innovation, customer service and
strategic product development. Industry analysts compare market
participants and measure performance through in-depth interviews,
analyses, and extensive secondary research to identify best
practices in the industry.
About Emerson
Emerson (NYSE: EMR), headquartered in St.
Louis, Missouri (USA), is a global technology and
engineering company providing innovative solutions for customers in
industrial, commercial and residential markets. Our Emerson
Automation Solutions business helps process, hybrid and discrete
manufacturers maximize production, protect personnel and the
environment while optimizing their energy and operating costs. Our
Emerson Commercial & Residential Solutions business helps
ensure human comfort and health, protect food quality and safety,
advance energy efficiency and create sustainable infrastructure.
For more information visit Emerson.com.
About Frost & Sullivan
Frost & Sullivan, the
Growth Partnership Company, collaborates with clients to leverage
visionary innovation that addresses the global challenges and
related growth opportunities that will make or break today's market
participants. For more than 50 years, Frost & Sullivan has been
developing growth strategies for the global 1000, emerging
businesses, the public sector, and the investment community.
Contact us: Start the discussion.
Contact:
Kristen Moore
P: 210.247.3823
E: kristen.moore@frost.com
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SOURCE Frost & Sullivan