31% Increase in Cloud Revenue

Record Operating Cash Flow of $182 Million, Increase of 33%

Company Increases Guidance for Full-Year 2019 Earnings Per Share

NICE (NASDAQ: NICE) today announced results for the first quarter ended March 31, 2019.

First Quarter 2019 Financial Highlights

GAAP   Non-GAAP Revenue of $377 million, growth of 12% year-over-year   Revenue of $378 million, growth of 12% year-over-year Cloud revenue of $136 million, growth of 31% year-over-year   Cloud revenue of $137 million, growth of 30% year-over-year Gross margin of 65.2% compared to 64.7% last year   Gross margin of 70.5% compared to 70.4% last year Operating income of $52 million compared to $34 million last year, an increase of 52%   Operating income of $97 million compared to $79 million last year, an increase of 23% Operating margin of 13.8% compared to 10.2% last year   Operating margin of 25.7% compared to 23.4% last year Diluted EPS of $0.58 versus $0.37 last year, 57% growth year-over-year   Diluted EPS of $1.18 versus $0.97 last year, 22% growth year-over-year Record cash flow from operations of $182 million, 33% growth year-over-year    

“The first quarter marked a very strong start to the year as we reported accelerated growth with double-digit increases in all key metrics, including total revenues, cloud revenues, operating income and earnings per share. Moreover, we continued to benefit from the leverage in our operating model as reflected in the significant expansion in our operating margin,” said Barak Eilam, CEO, NICE.

Mr. Eilam continued, “The strong start to the year was driven by the more than 30% increase in cloud revenue with our CXone platform as the underpinning of that growth. We are now taking the next step in the evolution of CXone by ushering in a new era in CX with the introduction of smart digital conversations. This builds on our CXone platform strategy with an additional market leading innovation that enables our customers to accelerate their transition in managing digital experiences. This innovation is augmented by the acquisition of Brand Embassy, announced earlier today.”

GAAP Financial Highlights for the First Quarter and Full Year Ended March 31:

Revenues: First quarter 2019 total revenues increased 12.4% to $377.0 million compared to $335.4 million for the first quarter of 2018.

Gross Profit: First quarter 2019 gross profit and gross margin increased to $246.0 million and 65.2%, respectively, from $216.9 million and 64.7%, respectively, for the first quarter of 2018.

Operating Income: First quarter 2019 operating income and operating margin increased to $51.9 million and 13.8%, respectively, compared to $34.2 million and 10.2%, respectively, for the first quarter of 2018.

Net Income: First quarter 2019 net income and net income margin were $37.1 million and 9.8%, respectively, compared to $23.5 million and 7.0%, respectively, for the first quarter of 2018.

Fully Diluted Earnings Per Share: Fully diluted earnings per share for the first quarter of 2019 increased 56.8% to $0.58, compared to $0.37 in the first quarter of 2018.

Operating Cash Flow and Cash Balance: First quarter 2019 operating cash flow was $182.4 million. In the first quarter $10.1 million was used for share repurchases. As of March 31, 2019, total cash and cash equivalents, short term investments and marketable securities were $890.9 million, and total debt was $458.2 million.

Non-GAAP Financial Highlights for the First Quarter and Full Year Ended March 31:

Revenues: First quarter 2019 non-GAAP total revenues increased to $377.9 million, up 11.9% from $337.6 million for the first quarter of 2018.

Gross Profit: First quarter 2019 non-GAAP gross profit and non-GAAP gross margin increased to $266.5 million and 70.5%, respectively, from $237.7 million and 70.4%, respectively, for the first quarter of 2018.

Operating Income: First quarter 2019 non-GAAP operating income and non-GAAP operating margin increased to $97.0 million and 25.7%, respectively, from $78.9 million and 23.4%, respectively, for the first quarter of 2018.

Net Income: First quarter 2019 non-GAAP net income and non-GAAP net income margin increased to $75.5 million and 20.0%, respectively, from $60.7 million and 18.0%, respectively, for the first quarter of 2018.

Fully Diluted Earnings Per Share: First quarter 2019 non-GAAP fully diluted earnings per share increased 21.6% to $1.18, compared to $0.97 for the first quarter of 2018.

Second Quarter and Full Year 2019 Guidance:

Second Quarter 2019: Second quarter 2019 non-GAAP total revenues are expected to be in a range of $373 million to $383 million (2018 non-GAAP: $343.7 million). Second quarter 2019 non-GAAP fully diluted earnings per share are expected to be in a range of $1.16 to $1.26 (2018 non-GAAP: $1.10).

Full Year 2019: Full year 2019 non-GAAP total revenues are expected to be in a range of $1,558 million to $1,582 million (2018 non-GAAP: $1,453.4 million). The Company increased full year 2019 non-GAAP fully diluted earnings per share to be in an expected range of $5.11 to $5.31 (2018 non-GAAP: $4.75).

Quarterly Results Conference Call

NICE management will host its earnings conference call today, May 16th, 2019 at 8:30 AM ET, 13:30 GMT, 15:30 Israel, to discuss the results and the company's outlook. To participate in the call, please dial in to the following numbers: United States 1-866-804-8688 or +1-718-354-1175, International +44(0)1296-480-100, United Kingdom 0-800-783-0906, Israel 1-809-344-364. The Passcode is 635 296 09. Additional access numbers can be found at http://www.btconferencing.com/globalaccess/?bid=54_attended. The call will be webcast live on the Company’s website at http://www.nice.com/news-and-events/ir-events. An online replay will also be available approximately two hours following the call. A telephone replay of the call will be available for 7 days after the live broadcast and may be accessed by dialing: United States 1-877-482-6144, International +44(0)20-7136-9233, United Kingdom 0-800-032-9687. The Passcode for the replay is 667 515 36.

Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude: amortization of acquired intangible assets, share-based compensation, certain business combination accounting entries, amortization of discount on long term debt, tax adjustment re non-GAAP adjustments and tax reform. The purpose of such adjustments is to give an indication of our performance exclusive of non-cash charges and other items that are considered by management to be outside of our core operating results. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Business combination accounting rules requires us to recognize a legal performance obligation related to a revenue arrangement of an acquired entity. The amount assigned to that liability should be based on its fair value at the date of acquisition. The non-GAAP adjustment is intended to reflect the full amount of such revenue. We believe this adjustment is useful to investors as a measure of the ongoing performance of our business. We believe these non-GAAP financial measures provide consistent and comparable measures to help investors understand our current and future operating cash flow performance. These non-GAAP financial measures may differ materially from the non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income.

About NICENICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE' marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking StatementsThis press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company’s management regarding the future of the Company’s business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Examples of forward-looking statements include guidance regarding the Company’s revenue and earnings and the growth of our cloud, analytics and artificial intelligence business.

Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with competition, success and growth of the Company’s cloud Software-as-a-Service business, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company’s business, the Company’s dependency on first-party cloud computing platform providers, hosting facilities and service partners, changes in general economic and business conditions, rapidly changing technology, changes in currency exchange rates and interest rates, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, successful execution of the Company’s growth strategy, the effects of tax reforms and of newly enacted or modified laws, regulation or standards on the Company and its products, and other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). You are encouraged to carefully review the section entitled “Risk Factors” in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this presentation speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.

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  NICE LTD. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME U.S. dollars in thousands (except per share amounts)         Quarter ended

March 31,

2019 2018 Unaudited Unaudited   Revenue: Product $ 70,031 $ 61,370 Services 170,918 170,217 Cloud   136,078   103,855 Total revenue   377,027   335,442   Cost of revenue: Product 5,881 8,137 Services 55,123 58,385 Cloud   70,046   51,993 Total cost of revenue   131,050   118,515   Gross profit 245,977 216,927   Operating expenses: Research and development, net 46,566 45,867 Selling and marketing 102,067 89,926 General and administrative 34,714 36,372 Amortization of acquired intangible assets   10,701   10,585 Total operating expenses   194,048   182,750   Operating income 51,929 34,177   Finance and other expense, net   3,418   3,968   Income before tax 48,511 30,209 Taxes on income   11,447   6,683 Net income $ 37,064 $ 23,526   Earnings per share: Basic $ 0.60 $ 0.39 Diluted $ 0.58 $ 0.37

 

Weighted average shares outstanding: Basic 61,842 61,054 Diluted 63,759 62,776     NICE LTD. AND SUBSIDIARIES RECONCILIATION OF GAAP TO NON-GAAP RESULTS U.S. dollars in thousands (except per share amounts)     Quarter ended March 31,   2019     2018   GAAP revenues $ 377,027 $ 335,442 Valuation adjustment on acquired deferred product revenue 15 15 Valuation adjustment on acquired deferred services revenue 2 306 Valuation adjustment on acquired deferred cloud revenue   872     1,886   Non-GAAP revenues $ 377,916   $ 337,649       GAAP cost of revenue $ 131,050 $ 118,515 Amortization of acquired intangible assets on cost of product (870 ) (2,589 ) Amortization of acquired intangible assets on cost of services (1,535 ) (823 ) Amortization of acquired intangible assets on cost of cloud (14,805 ) (12,755 ) Valuation adjustment on acquired deferred cost of cloud 686 336 Cost of product revenue adjustment (1) (105 ) (188 ) Cost of services revenue adjustment (1) (2,144 ) (1,753 ) Cost of cloud revenue adjustment (1)   (907 )   (769 ) Non-GAAP cost of revenue $ 111,370   $ 99,974       GAAP gross profit $ 245,977 $ 216,927 Gross profit adjustments   20,569     20,748   Non-GAAP gross profit $ 266,546   $ 237,675       GAAP operating expenses $ 194,048 $ 182,750 Research and development (1) (1,562 ) (2,344 ) Sales and marketing (1) (5,676 ) (6,303 ) General and administrative (1) (6,610 ) (4,782 ) Amortization of acquired intangible assets (10,702 ) (10,585 ) Valuation adjustment on acquired deferred commission   93     -   Non-GAAP operating expenses $ 169,591   $ 158,736       GAAP finance & other expense (income), net $ 3,418 $ 3,968 Amortization of discount on long-term debt   (2,308 )   (2,163 ) Non-GAAP finance & other expense (income), net $ 1,110   $ 1,805       GAAP taxes on income (tax benefits) $ 11,447 $ 6,683 Tax adjustments re non-GAAP adjustments   8,882     9,775   Non-GAAP taxes on income $ 20,329   $ 16,458       GAAP net income $ 37,064 $ 23,526 Valuation adjustment on acquired deferred revenue 889 2,207 Valuation adjustment on acquired deferred cost of cloud revenue (686 ) (336 ) Amortization of acquired intangible assets 27,912 26,752 Valuation adjustment on acquired deferred commission (93 ) - Share-based compensation (1) 17,004 16,139 Amortization of discount on long term debt 2,308 2,163 Tax adjustments re non-GAAP adjustments and tax reform   (8,882 )   (9,775 ) Non-GAAP net income $ 75,516   $ 60,676       GAAP diluted earnings per share $ 0.58   $ 0.37     Non-GAAP diluted earnings per share $ 1.18   $ 0.97     Shares used in computing GAAP diluted earnings per share 63,759 62,776   Shares used in computing non-GAAP diluted earnings per share 63,759 62,776   NICE LTD. AND SUBSIDIARIES RECONCILIATION OF GAAP TO NON-GAAP RESULTS (continued) U.S. dollars in thousands         (1)

Share-based Compensation

Quarter ended March 31,   2019     2018     Cost of product revenue $ (105 ) $ (188 ) Cost of services revenue (2,144 ) (1,753 ) Cost of cloud revenue (907 ) (769 ) Research and development (1,562 ) (2,344 ) Sales and marketing (5,676 ) (6,303 ) General and administrative   (6,610 )   (4,782 ) $ (17,004 ) $ (16,139 )       NICE LTD. AND SUBSIDIARIES CONSOLIDATED CASH FLOW STATEMENTS U.S. dollars in thousands     Quarter ended March 31, 2019 2018 Unaudited Unaudited  

Operating Activities

  Net income $ 37,064 $ 23,526 Depreciation and amortization 41,808 37,937 Stock based compensation 17,004 16,139 Amortization of premium and discount and accrued interest on marketable securities (341) (298) Deferred taxes, net (7,858) (9,667) Changes in operating assets and liabilities: Trade Receivables 30,723 (16,154) Prepaid expenses and other assets (20,582) (12,419) Trade payables (825) (5,501) Accrued expenses and other current liabilities 32,438 (4,420)

Operating lease right-of-use assets, net

4,117 - Deferred revenue 53,407 106,117 Long term liabilities 123 (383)

Operating lease liabilities

(5,505) - Amortization of discount on long term debt 2,307 2,163 Other   (1,468)   (183) Net cash provided by operating activities   182,412   136,857  

Investing Activities

  Purchase of property and equipment (8,416) (5,316) Purchase of Investments (191,308) (135,645) Proceeds from Investments 76,950 19,017 Capitalization of software development costs   (8,494)   (7,804) Net cash used in investing activities   (131,268)   (129,748)  

Financing Activities

  Proceeds from issuance of shares upon exercise of share options 1,617 3,244 Purchase of treasury shares (10,100) (4,252) Capital Lease payments   (253)   - Net cash used in financing activities   (8,736)   (1,008)   Effect of exchange rates on cash and cash equivalents   189   58   Net change in cash and cash equivalents

 

42,597 6,159 Cash and cash equivalents, beginning of period $ 242,099 $ 328,302   Cash and cash equivalents, end of period $ 284,696 $ 334,461       NICE LTD. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS U.S. dollars in thousands   March 31, December 31, 2019 2018 Unaudited Audited   ASSETS   CURRENT ASSETS: Cash and cash equivalents $ 284,696 $ 242,099 Short-term investments 286,205 243,729 Trade receivables 258,888 287,963 Prepaid expenses and other current assets   102,157   87,450   Total current assets   931,946   861,241   LONG-TERM ASSETS: Long-term investments 319,988 244,998 Property and equipment, net 139,701 140,338 Deferred tax assets 10,511 12,309 Other intangible assets, net 480,286 508,232 Operating lease right-of-use assets 116,656 - Goodwill 1,368,733 1,366,206 Other long-term assets   81,090   74,042   Total long-term assets   2,516,965   2,346,125   TOTAL ASSETS $ 3,448,911 $ 3,207,366   LIABILITIES AND SHAREHOLDERS' EQUITY   CURRENT LIABILITIES: Trade payables $ 25,901 $ 29,617 Deferred revenues and advances from customers 273,572 221,387 Current maturities of operating leases 17,078 - Accrued expenses and other liabilities   396,009   373,908   Total current liabilities   712,560   624,912   LONG-TERM LIABILITIES: Deferred revenues and advances from customers 38,012 35,112 Operating leases 116,737 - Deferred tax liabilities 34,759 44,140 Long-term debt 458,211 455,985 Other long-term liabilities   16,114   30,604   Total long-term liabilities   663,833   565,841   SHAREHOLDERS' EQUITY   2,072,518   2,016,613   TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY $ 3,448,911 $ 3,207,366  

NiceInvestorsMarty Cohen, +1 551 256 5354, ETir@nice.com

Yisca Erez, +972 9 775-3798, CETir@nice.com

Media ContactChris Irwin-Dudek, +1 (551) 256-5140Chris.Irwin-Dudek@nice.com

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