The Central Nervous System for IT gives
enterprises the deepest visibility into complex multi-cloud
environments, delivers machine learning insights, and automates
tasks to free up resources and accelerate innovation
AppDynamics, a Cisco company, today unveiled its vision for the
Central Nervous System for IT, igniting a new era of AIOps. The
Central Nervous System for IT will give businesses full visibility,
deep insights, and automated actions across all technology domains
that run modern companies: the application, infrastructure, and
network.
We live in a time of unprecedented change. Technology’s
prevalence in the way we work, live, and learn has resulted in
businesses doubling down on making digital experiences better,
easier, and more engaging. To build stronger loyalty with
customers, businesses are investing in agile models that heavily
rely on multi-cloud and IoT environments, distributed services and
microservices, APIs, and relentless code releases.
While these technology advancements enable faster innovation,
they reduce visibility across technology stacks and increase
operational complexity by orders of magnitude. Overwhelmed
organizations are looking for relief by leveraging artificial
intelligence and machine learning to sift through volumes of data,
derive real-time insights, and orchestrate targeted actions.
Introducing the Central Nervous System for IT
Similar to how the human central nervous system takes input from
all the senses and coordinates action throughout our bodies, the
Cisco and AppDynamics AIOps strategy is to deliver the Central
Nervous System for IT. This Central Nervous System will provide the
deepest visibility and unparalleled insights into
application environments with the ability to define automated
actions that remediate problems and optimize results.
Cisco and AppDynamics are building the Central Nervous System
for IT as an extensible, open platform that works with third-party
systems to ingest data, correlate and analyze across domains, and
automatically remediate problems and optimize experiences. Business
results improve by taming the complexity of multi-cloud
environments, including distributed applications, infrastructure,
and network.
“Today’s application environments are incredibly complex,
distributed and dynamic, making it difficult for IT professionals
to effectively support business objectives,” said David Wadhwani,
CEO, AppDynamics. “Along with Cisco, we’re empowering IT Operations
to start their journey into the new era of AIOps with real-time
visibility and AI and machine learning based insight and automation
that ultimately drive improved customer experiences and business
performance.”
The first pillar of Cisco’s and AppDynamics’ strategy is to
provide visibility across multiple technology domains
including applications, infrastructure, and network. For a system
of intelligence to work effectively, it needs real-time visibility
into everything that drives customer experience.
Unfortunately, it’s impossible for IT professionals to sift
through the millions of metrics and events that are continually
streaming in. By ingesting data from every domain and using machine
learning to correlate and analyze in real time, the Central Nervous
System produces insights that save countless troubleshooting
hours and shift attention to improving customer experience and
business results.
And finally, every second matters, so the Central Nervous System
can work with orchestration and automation systems to leverage
these insights by taking defined actions that remediate
problems and optimize results. Examples include incident response,
intelligent workload placement, and cloud cost optimization.
“The continued growth of our business directly correlates with
our ability to scale and innovate new technologies, which is why
the level of visibility and insight AppDynamics provides us is so
useful,” said Mark Settle, CIO at Okta. “AppDynamics and Cisco’s
vision for a Central Nervous System for IT is a game changing AIOps
solution that will help us to scale and adopt newer technologies
that will further improve our identity platform for customers.”
New in Visibility
AppDynamics already provides the deepest application visibility
in the market with automated, real-time discovery and mapping of
every customer journey in the most complex, distributed,
multi-cloud environments. Its coverage area spans popular
programing languages, cloud platforms, IoT devices, and enterprise
platforms including SAP, mainframes, and the IBM Integration Bus,
among others. Today, AppDynamics is building on its
industry-leading visibility with two new coverage areas: serverless
functions and network visibility.
- Serverless Agent for AWS Lambda
- Now enterprises can monitor and manage Lambda functions like any
other part of their application estate, with end-to-end transaction
tracing, correlation to relevant customer journeys, and a clear
view of impact on customer experience and business metrics.
- Integration with Cisco Application
Centric Infrastructure - For the first time, application and
network teams have a shared view with correlated visibility from
application code to underlying network configuration and policies,
empowering them to collaborate more easily in delivering flawless
performance and great user experiences.
New in Insight
The foundation of AppDynamics - the Business Transaction - is
built on machine learning, and today AppDynamics is advancing
machine learning again with the release of Cognition Engine.
Cognition Engine combines AppDynamics’ industry-leading Business
Transaction data model with powerful machine learning insights to
deliver application performance diagnostics and automated
root-cause analysis that reduce resolution times from minutes to
seconds. With Cognition Engine, enterprises have deeper levels of
insight to power new competitive advantages in the digital
economy.
New in Action
AppDynamics customers can now leverage machine learning-based
anomaly detection in Cognition Engine to trigger automated
remediation. In fact, AppDynamics’ customers are already leveraging
AppDynamics to execute millions of actions every day for everything
from executing remediation scripts, opening tickets, sending
messages, to triggering actions third-party automation systems.
Today, AppDynamics is announcing integrations with leading partners
to trigger action for incident response, event correlation,
workload optimization, and improved cross-team collaboration.
Comments on the News
“Meeting the demands of our 650,000 customers by delivering a
flawless digital experience is our team’s number one priority,”
said Dave Wilson, senior director of IT infrastructure and
architecture at Paychex. “However, as we adapt new technologies
like AI, chatbots, and self-service tools, the complexity of these
new technologies makes delivering that seamless experience to our
millions of monthly users even more critical. AppDynamics and
Cisco’s vision for the future helps provide a deeper level of
visibility and insight into our application environments and can
also take automated actions to swiftly improve our digital
experience for users.”
“IT teams are drowning in data coming from modern application
environments that span multiple clouds, containers, and
microservices, making it incredibly difficult to find the root
cause when there is an issue with an application. At the same time,
businesses are under pressure to ensure flawless user experiences
every time someone uses their app,” said Nancy Gohring, senior
analyst at 451 Research. “AIOps tools – those that can
intelligently analyze the breadth of data generated by modern
systems – are key to serving the needs of both business and IT
constituents in this challenging environment.”
“As one of Cisco’s largest partners, we welcome and support the
Central Nervous System vision. It’s highly relevant,
differentiating, and addresses our customers business priorities,”
said Mike Taylor, CTO at World Wide Technology. “AIOps will help
our mutual customers deliver performance and scalable digital
experiences to the markets they serve.”
Join AppDynamics on Wednesday, January 23, 2019 at 10 AM PT for
a live virtual event that covers the exciting details about the
next chapter in the AppDynamics and Cisco story: Click Here
Additional Information
- Learn more about the Central Nervous
System for IT
- Learn more about Cognition Engine
- Learn more about Serverless Agent for
AWS Lambda
- Learn more about AppDynamics for
ACI
About Cisco
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been making the Internet work since 1984. Our people, products, and
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www.cisco.com/go/trademarks. Third-party trademarks mentioned are
the property of their respective owners. The use of the word
partner does not imply a partnership relationship between Cisco and
any other company.
About AppDynamics
AppDynamics is the Application Intelligence company. With
AppDynamics, enterprises have real-time insights into application
performance, user performance and business performance so they can
move faster in an increasingly sophisticated, software-driven
world. AppDynamics’ integrated suite of applications is built on
its innovative, enterprise-grade App iQ Platform that enables its
customers to make faster decisions that enhance customer engagement
and improve operational and business performance. AppDynamics is
uniquely positioned to enable enterprises to accelerate their
digital transformations by actively monitoring, analyzing and
optimizing complex application environments at scale.
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version on businesswire.com: https://www.businesswire.com/news/home/20190123005207/en/
AppDynamicsJustin Dorffjustin.dorff@appdynamics.com
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