MONETT, Mo., Dec. 12, 2018 /PRNewswire/ -- Jack Henry
& Associates, Inc. (NASDAQ: JKHY) is a leading provider of
technology solutions and payment processing services primarily
for the financial services industry. The organization today
introduced a voice-driven consumer bill pay solution and also
confirmed that more clients have secured their skill certification
for voice-enabled banking through an Amazon®
Alexa® device.
iPay QuickPaySM integrates Jack Henry's consumer bill pay functionality
with Alexa smart speakers, enabling consumers to securely and
quickly complete bill payment activities via simple voice commands.
Users start the bill pay skill, authenticate access with an
established PIN, initiate payments, review scheduled payments, and
request basic information about payment
history.
ChoiceOne Bank, with $646 million
in assets, is rolling out iPay QuickPay to its customers.
Tim Shangle, digital channels and
marketing officer at Michigan-based ChoiceOne, said, "I personally
bought an Echo Dot and was surprised at how often it gets used,
even for seemingly mundane things like setting a timer while
cooking and helping my son spell a difficult word. My story is not
unique to our bank's staff or customers, and quite common in the
broader market. Just as mobile phones have become a part of our
everyday habits, voice banking will do the same. It's important
that ChoiceOne provide these features as the next evolution of our
bill payment services."
The iPay QuickPay solution is Jack
Henry's newest addition of transactional voice banking
services. Its Symitar® division introduced a certified
financial skill, Episys® FIVE, almost two years ago. One
Wisconsin credit union is the
latest to certify the core-integrated skill, available to its more
than 180,000 members.
Chad Draheim, AVP of internet
services at the $3.2 billion-asset
Summit Credit Union, said, "We want to be where the members are,
when they get there. Voice is growing rapidly and we're eager to
see who our most active user segment becomes. While we expect to
see a strong correlation with our mobile app usage, the application
of transactional voice banking can be so much broader."
The Episys FIVE skill is enabled through Symitar's partnership
with Best Innovation Group (BIG) and built specifically for each
credit union, allowing members to fulfill real transactions such as
paying their mortgage, car loan or credit cards and transferring
funds between accounts.
Greg Adelson, vice president of
Jack Henry & Associates and
general manager of JHA Payment Solutions™, said, "While
applications of voice banking are truly just beginning to show up,
Jack Henry believes they are growing
and will become more sophisticated. We are happy to be a leader in
developing transactional voice-enabled services for our financial
institution clients, helping them to make banking more
personal."
About Jack Henry &
Associates, Inc.
Jack Henry
& Associates, Inc.® (NASDAQ: JKHY) is a leading
provider of technology solutions and payment processing services
primarily for the financial services industry. Its solutions serve
more than 9,000 customers nationwide and are marketed and supported
through three primary brands. Jack Henry
Banking® supports banks ranging from community banks
to multi-billion-dollar institutions with information processing
solutions. Symitar® is a leading provider of
information processing solutions for credit unions of all
sizes. ProfitStars® provides highly
specialized products and services that enable financial
institutions of every asset size and charter, and diverse corporate
entities to mitigate and control risks, optimize revenue and growth
opportunities, and contain costs. Additional information is
available at www.jackhenry.com.
Statements made in this news release that are not historical
facts are forward-looking information. Actual results may
differ materially from those projected in any forward-looking
information. Specifically, there are a number of important
factors that could cause actual results to differ materially from
those anticipated by any forward-looking information.
Additional information on these and other factors, which could
affect the Company's financial results, are included in its
Securities and Exchange Commission (SEC) filings on Form 10-K, and
potential investors should review these statements. Finally,
there may be other factors not mentioned above or included in the
Company's SEC filings that may cause actual results to differ
materially from any forward-looking information.
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SOURCE Jack Henry &
Associates, Inc.