NCR Automates Age Approval at the Self-Checkout with Age Verification Technology from Yoti
October 17 2018 - 8:00AM
Business Wire
The companies are working together to further
improve the self-checkout experience
NCR Corporation (NYSE: NCR), a global leader in omni-channel
solutions, announced that it will integrate the Yoti digital
identity platform with its NCR FastLane SelfServ™ Checkout solution
to help improve the shopping experience for customers buying age
restricted items. Retailers in the US and UK are expected to trial
the combined solution in the coming months.
Age verification can make up over 50 percent of interventions at
self-checkouts impacting checkout time for consumers. To help
streamline the checkout process NCR is integrating Yoti’s age
verification technology, letting shoppers buy alcohol and other age
restricted items, without intervention.
Customers can verify their age in two ways:
- Individuals face the self-checkout’s
built-in camera and in a matter of seconds, Yoti age detection
technology will determine whether the person is over or under the
required age limit for the product they wish to buy. This threshold
is configurable by the retailer and is generally ten years above
the legal limit.
- Alternatively, customers can use the
free Yoti app, which combines their ID document and biometrics, to
create a digital identity. People scan a QR code on the
self-checkout screen using the Yoti app and share their verified
age attribute in seconds.
“Removing the friction of the shopping experience is a primary
goal of all our innovations,” said Dusty Lutz, Vice President and
General Manager of the NCR Store Transformation Solutions Group.
“Integrating the Yoti technology will help reduce the amount of
interventions for retailers, and at the same time, help improve the
customer experience of self-checkouts.”
Robin Tombs, CEO and Co-Founder Yoti, explained “Waiting for age
approval at self-checkouts is a source of frustration for many
shoppers, who just want to get home as quickly as possible. Our
integration with NCR delivers a frictionless and innovative way for
customers to prove their age in seconds. It’s a simple process that
helps retailers meet the requirements of regulators worldwide.
Customers will spend less time at the self-checkout, and employees
can assist with other tasks, improving the overall shopping
experience.”
NCR is the global market leader in self-checkout and has been
working for 20 years with customers to constantly improve its
self-checkout technology, making it more accurate and easy-to-use
to provide the best possible shopper experience.
About Yoti
Founded in 2014, Yoti is a global technology company on a
mission to become the world’s trusted identity platform. Our free
digital identity app, which has over two million installs, is the
new, safer way to prove your age on nights out, check out faster
with age restricted items at supermarkets and save time and money
proving your identity to businesses. It brings safer connections
with the people you meet online as well as enabling secure website
login with your biometrics instead of remembering passwords. All
personal details are secured with 256-bit encryption and Yoti
promotes a data minimisation approach. For more information, visit
www.yoti.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel
solutions, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio
of services, NCR enables nearly 700 million transactions daily
across financial, retail, hospitality, travel, telecom and
technology industries. NCR solutions run the everyday transactions
that make your life easier. NCR is headquartered in Atlanta, Ga.,
with about 30,000 employees and does business in 180 countries. NCR
is a trademark of NCR Corporation in the United States and other
countries. NCR encourages investors to visit its website which is
updated regularly with financial and other important information
about NCR.
Web site: www.ncr.comTwitter: @NCRCorporationFacebook:
www.facebook.com/ncrcorpLinkedIn:
www.linkedin.com/company/ncr-corporationYouTube:
www.youtube.com/user/ncrcorporation
Notes to editors:
- Findings from NCR self-checkout
customers show that about 40-60% of all interventions at
self-checkouts are related to age verification.
- If customers choose the camera option
to prove their age, their photo is permanently deleted after their
age has been verified. They are not identified in any other
way.
- If customers choose the Yoti app
option, they only share their age with the self-checkout, no other
personal details are shared - when you use Yoti to prove your
identity you only share the data that is necessary (i.e. name, age
or 18+). Yoti’s technology is designed so Yoti’ team cannot
identify or track individual users.
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version on businesswire.com: https://www.businesswire.com/news/home/20181017005025/en/
NCR CorporationPublic Relations:Ortrud Wenzel, +49 821 405
8191ortrud.wenzel@ncr.comorYotiRachael Trotman, 0203 058 3463Yoti
PR Managerrachael.trotman@yoti.com
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