In partnership with novae, Visa Loyalty Solutions has made it
easier than ever to earn and redeem points with Visa, enabling
consumers to exchange loyalty points anytime, anywhere and from any
device
MIAMI, July 10, 2018 /PRNewswire/ -- Visa (NYSE:V)
today announced the launch of Visa Loyalty Solutions (VLS), an
omnichannel digital points redemption platform available to all
issuing banks in Latin America and
the Caribbean (LAC) and offering
consumers more than a quarter of a million redemption
options. Visa Loyalty Solutions was co-created by Visa LAC in
collaboration with global FinTech and InsurTech company novae.
This white-label solution, developed for Visa's bank
partners, enables issuing member banks of any size to offer
top-of-the-line rewards and customer care programs they can adapt
to their loyalty strategies and brand as their own. Visa Loyalty
Solutions features a user-friendly mobile app and web portal, as
well as chat and voice, to make points redemption and customer
service faster and easier for cardholders and financial
institutions around the region.
"Visa Loyalty Solutions offers a seamless and flexible digital
experience that adds value for consumers, participating businesses
and issuers, and can be easily adapted to each of our bank
partners' loyalty strategies," said Ricardo
Tafur, Vice President of Consumer Products for Visa Latin
America and the Caribbean. "We are
committed to innovate in order to provide the best consumer
experience," he added.
This new digital platform offers cardholders the option to
redeem points and get preferential deals at more than 285,000
hotels, hundreds of airlines and a wide network of car rental
companies--not to mention tours, amusement parks and other
entertainment options--around the world.
"At novae we want to bring our partners disruptive technologies
that are user-friendly, efficient and reliable. That's why we're so
excited to be co-creating platforms and applications with Visa to
create nimbler, simpler and smarter experiences for merchants and
consumers," said Sergio Arana,
novae's CEO and founder.
The platform's innovative and flexible redemption process allows
cardholders to either use their points or combine them with their
cards to complete their purchases. Amounts are displayed in U.S.
dollars as well as points to give cardholders a better idea of the
real value of their purchases. Online and mobile customer service
centers provide assistance and information via voice, live chat and
video.
To experience the new Visa Loyalty Solutions, click here.
About Visa
Visa Inc. (NYSE: V) is the leading digital
payment company. Our mission is to connect the world through the
most innovative, reliable and secure payment network that empowers
people, businesses and economies to thrive. Our advanced global
processing network is capable to handle more than 65,000
transaction messages per second. The company's continuous focus on
innovation is a catalyst for rapid business growth, connected
through any device, as well as the engine behind a cash-free future
for everyone, everywhere. While the world moves from analog to
digital, Visa applies its brand, products, team, network and scale
to the task of shaping the new future of commerce. For more
detailed information, please visit usa.visa.com/aboutvisa,
visacorporate.tumblr.com and @VisaNews. For news in Latin America, please visit
@VisaNewsLatam.
About novae
novae leverages disruptive technologies to
make mobile transactions, communications and other
business-consumer interactions faster, easier and more
enjoyable on any platform. Headquartered in San Francisco and with a business and
innovation hub in Miami, an
InsurTech hub in London and shared
service centers in Buenos Aires
and Bogotá, novae has clients across the Americas and
Europe. novae is part of a&a Co, a global equity
investment company based in San
Francisco and focused on creating, acquiring and investing
in ventures in the artificial intelligence (AI), mobile services
and payments/loyalty realms. novae's strategic partners
include Visa, CyberSource, BPP, Expedia and Canopius Syndicate
at Lloyd's. Investors in novae
include the private debt and equity capital funds CASEIF III LP and
ExWorks Capital LLC. For more information, visit wearenovae.com
(mobile-only experience) or Twitter or LinkedIn.
Media contacts:
Visa
|
novae
|
Catalina Bantula
Camps
|
Theresa
Rice
|
cbantula@visa.com
|
trice@wearenovae.com
|
786.502.7305
|
786.514.4733
|
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