Survey: Women Crush Men at Workplace Multitasking
June 07 2018 - 8:00AM
Business Wire
Navigating multiple communications apps at work
annoys men more in every situation; West Coast workers and baby
boomers lead in conquering app overload
RingCentral, Inc. (NYSE:RNG), a leading provider of global
enterprise cloud communications and collaboration solutions, today
released new findings exploring how workers manage app overload in
relation to their gender, geographic location, and age group. While
workers around the world still have a long way to go to effectively
manage the influx of workplace apps—specifically communications
apps—West Coast employees, women, and baby boomers are leading the
way in reducing the chaos and moving toward workplace zen.
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Infographic: App Overload Trends in the
Digital Workplace Provided by RingCentral
A March 2018 survey report conducted by CITE Research on behalf
of RingCentral, From Workplace Chaos to Zen: How App Overload Is
Reshaping the Digital Workplace, found that using multiple
communications apps designed to enhance productivity in many cases
actually hampers effectiveness when used together. According to the
report, seven in 10 workers waste up to an hour each day navigating
these apps—the equivalent of up to 32 wasted days per year.
The survey of 2,000 knowledge workers across all industries in
the US, UK, and Australia found that all workers are not created
equal when it comes to managing this communications chaos. Based on
their gender, geographic location, and age group, certain workers
are ahead of the pack in their quest to overcome app overload and
achieve workplace zen.
Battle of the sexes: women rock multitasking at work
Survey analysis shows that women consistently get less annoyed
than men when navigating multiple apps, supporting other research
findings that women are more at ease with multitasking.
In all 14 scenarios explored in the research, men always find
navigating multiple apps more annoying than women do. The
biggest gaps between genders were in the following scenarios:
- Fifty-five percent of men find
navigating apps more annoying than trying to lose weight,
compared to 47 percent of women.
- Fifty percent of men find navigating
apps more annoying than dealing with an insurance company,
compared to 42 percent of women.
- Forty-six percent of men find
navigating apps more annoying than someone chewing with their mouth
open, as opposed to 40 percent of women.
- Forty percent of men find navigating
apps more annoying than their laptop freezing, compared to 35
percent of women.
West Coast cool: Western workers get the least stressed by
app overload
West Coast workers (i.e., workers in California, Nevada, Oregon,
and Washington) navigate between apps the most, but are also least
challenged by their communications load and find it the least
chaotic. As home to three of the top six high-tech metro areas in
America, according to recent research,
deep technology immersion undoubtedly helps West Coasters lead the
way in mastering the influx of communications tools to enhance
productivity and reduce workplace chaos.
- While 66 percent of US employees find
the volume of communications at work challenging to getting their
work done, 58 percent of West Coast workers are
challenged.
- While 21 percent of US workers navigate
between apps six or more times per hour, West Coast workers lead
the nation with 30 percent frequently toggling between
apps.
With age comes zen: baby boomers quiet the chaos
Older workers (ages 55 and older) navigate fewer apps and find
communications volume less challenging, putting them ahead on the
path to workplace zen. This is likely because baby boomers use the
fewest communications apps.
- Just 41 percent of baby boomers use
more than three apps regularly (i.e., at least once a week),
compared to 50 percent of Gen Xers and 57 percent of
millennials.
- Only 2 percent of working baby
boomers navigate between apps more than five times per hour;
compared to 19 percent of workers overall and 22 percent of
millennials.
- While 70 percent of workers overall
find the volume of communications challenging to getting
their work done, 64 percent of working baby boomers find it
challenging.
“We still have a long way to go to curb workplace productivity
losses that result from switching between communications channels,
but we can learn invaluable lessons from those that have made
headway overcoming app overload,” said Neha Mirchandani, Vice
President of Corporate Marketing at RingCentral. “Our report From
Workplace Chaos to Zen revealed that integrated workplace
communications solutions that minimize the number of apps deliver
time savings, better collaboration, and increased productivity. Two
in three workers called for a single platform to manage all their
communications and help them achieve what has eluded them to
date—workplace zen.”
To read a summary of this research, click here.
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of global
enterprise cloud communications and collaboration solutions. More
flexible and cost-effective than legacy on-premises systems,
RingCentral empowers today’s mobile and distributed workforce to
communicate, collaborate, and connect from anywhere, on any device.
RingCentral unifies voice, video, team messaging and collaboration,
conferencing, online meetings, and integrated contact center
solutions. RingCentral’s open platform integrates with leading
business apps and enables customers to easily customize business
workflows. RingCentral is headquartered in Belmont, California, and
has offices around the world.
©2018 RingCentral, Inc. All rights reserved. RingCentral and the
RingCentral logo are trademarks of RingCentral, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20180607005396/en/
RingCentral, Inc.Mariana Kosturos,
650-562-6545mariana.kosturos@ringcentral.com
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