Kroger Turns to U.K. Online Grocer to Lift Its Digital Business
May 17 2018 - 10:18AM
Dow Jones News
By Heather Haddon and Saabira Chaudhuri
Kroger Co. is investing in a British online grocer as the U.S.'s
largest supermarket chain seeks to compete with Amazon.com Inc.'s
expanding food-retail operation and Walmart Inc.'s digital
deals.
Kroger has agreed to raise its stake in Ocado Group PLC,
bringing its total investment in the U.K. company to more than 6%,
and license technology to run automated warehouses and make online
deliveries to customers. The companies will find three locations
for new warehouses this year and said they would find locations for
a total of 20 warehouses in three years.
Ocado's technology has become increasingly attractive as
retailers globally scramble to bulk up their online offerings after
Amazon's $13.7 billion deal to buy Whole Foods last year. That deal
served as a catalyst for U.S. grocers large and small to increase
their online capacity before losing more customers. Kroger
executives have said that they were meeting with companies across
the globe to search for deals.
Kroger so far has focused most of its online-grocery efforts on
opening hundreds of store pickup sites, letting customers order
groceries online and then collect them curbside at stores. It has
joined with third-party providers, including Instacart Inc. and
Uber Technologies Inc., to test online-grocery delivery. Its latest
investment in Ocado is worth GBP183 million ($247.2 million), the
U.K. firm said.
The company has also invested millions of dollars in data
science to predict customer-ordering patterns.
"Kroger has more data than any of our competitors," Chief
Executive Rodney McMullen wrote in a shareholder letter released
earlier this week.
Meanwhile, Walmart, the U.S.'s largest food seller, has expanded
its online delivery partnerships faster, and it reached a deal last
week to take a majority stake in Indian e-commerce company
Flipkart. Amazon is expanding its Whole Foods delivery sites this
year and announced earlier this week that it will give Prime
members further 10% discounts at the natural-foods chain.
Kroger shares, down 9% this year, rose 2.9% in premarket
trading. Amazon's deeper play in grocery business, and weak
inflation in food for home, has weighed on supermarket stocks over
the past year.
Ocado's shares rose 50% in London trading, as investors cheered
the overseas deal, its fourth this year.
The brainchild of three former Goldman Sachs bankers, Ocado --
which calls itself one of the world's largest online-only grocery
retailers -- has a two-pronged model. It sells groceries directly,
much like many of its online rivals, but also licenses its
technology and equipment to other grocers in Britain and
internationally.
Some grocers have workers collect items for online orders within
retail stores, instead of from dedicated warehouses. But Ocado
Chief Executive Tim Steiner has previously described this method,
called store picking, as "a really stupid business," saying picking
from stores pressures already low margins by piling on additional
costs while cannibalizing sales.
Ocado's store-free model focuses on keeping a lid on costs
through scale, automation and sophisticated algorithms, and has
barriers to entry that are high enough that Mr. Steiner says it
can't be replicated.
In fiscal 2017 it generated GBP1.43 billion ($1.93 billion) in
revenue, with active customers up over 11% to 645,000 and order
volumes up 14% to 263,000 a week.
At its warehouses, Ocado sends crates of grocery products and
boxes for customers labeled with bar codes to enable sorting by the
company's software. The crates whiz around on conveyor belts to
picking stations for filling and distribution. From its three
warehouses, Ocado trucks out its own products as well as those of
upmarket U.K. grocer Waitrose, to whom it pays a fee to be able to
offer its products to 70% of British households.
The Kroger deal is the latest in a flurry of long-awaited
international deals that Ocado had for years promised to investors
but failed to deliver on until recently. Earlier this month it said
it had struck a deal to build Swedish supermarket ICA's online
grocery business. It also has deals in place with French
supermarket chain Groupe Casino and Canadian grocer Sobeys.
Thursday, Jefferies analyst James Grzinic described Kroger's
investment in Ocado and its commitment to finding locations for
U.S. warehouses as "the strongest endorsement that Ocado could have
delivered to investors."
While Ocado will now be focused on delivering on its U.S. deal,
"this will not preclude it from continuing to discuss other
possible international partnerships," Mr. Grzinic said.
Founded in 2000, Ocado now has 12,600 employees and a market
share in the U.K. of about 1.2% according to Kantar. Data from UBS
released last month showed that Ocado has the most loyal shoppers
in the U.K., with the highest retention of any grocer.
Write to Heather Haddon at heather.haddon@wsj.com and Saabira
Chaudhuri at saabira.chaudhuri@wsj.com
(END) Dow Jones Newswires
May 17, 2018 10:03 ET (14:03 GMT)
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