Introducing Amazon Experience Centers
May 09 2018 - 9:00AM
Business Wire
Customers can experience first-hand the
convenience of the Alexa smart home experience and more in a real
home environment
Amazon Experience Centers now open at select
Lennar communities in Atlanta, Dallas, Los Angeles, Miami, Orlando,
San Francisco, Seattle, and Washington DC with more coming soon
(NASDAQ: AMZN) Amazon announced the opening of interactive
Amazon Experience Centers within select Lennar model homes across
the United States. In these Alexa-enabled smart homes, customers
can simply ask Alexa to control the television, lights, thermostat,
shades, and more. The model homes showcase how customers can use
Alexa in their everyday lives. Customers can experience just how
easy it can be to reorder household essentials with a press of an
Amazon Dash Button, listen or watch Prime content with Fire TV or
schedule on-demand home services through Amazon Home Services.
Customers can visit a model home in person or learn more by going
to amazon.com/experience.
“We wanted customers to experience a real home environment that
showcases the convenience of the Alexa smart home experience, great
entertainment available with Prime, and Home Services,” said Nish
Lathia, general manager, Amazon Services. “We are excited to extend
our relationship with Lennar with the launch of Amazon Experience
Centers. As one of the nation’s largest homebuilders, Lennar offers
the potential to enable this experience within easy driving
distance of millions of customers.”
In a real home setting, customers can experience how Alexa,
Prime, and Amazon services come together to help them:
- Control smart home devices with just
their voice: Customers can experience the simplicity of
adjusting the thermostat, seeing who’s at the front door without
leaving the couch, and trying routines such as “Alexa, good
morning” to have Alexa turn on lights, read the weather, and
provide an update on commute times based on traffic.
- Have fun and incorporate
entertainment every day: Customers can also see how Prime makes
voice-controlled in-home entertainment better by streaming more
than two million songs on Prime Music along with Prime Original
movies and series - all at no additional cost to your Prime
membership.
- Save time by putting their home on
auto-pilot: Customers can discover how to schedule
auto-deliveries of household essentials, reorder products with the
press of a button, and book recurring or on-demand home services
through Amazon.
Amazon Experience Centers feature the latest products and
experiences set up by Amazon experts. Amazon is constantly updating
and refining the experience within each model home. Amazon experts
are Amazon employees who are specially trained on the latest
technology and are passionate about helping customers. Customers
have rated Amazon experts at 4.9 out of 5 stars. Customers who want
to bring the experience to their existing homes can book a
one-on-one session with an Amazon expert.
“Amazon’s ability to bring a home to life with Alexa smart home
experiences, entertainment and services – coupled with their
obsession with customer experience – is a natural extension of our
Everything’s Included approach to homebuilding,” said David
Kaiserman, president of Lennar Ventures. “We picked Amazon because
of our shared commitment to customers, their Amazon experts across
the country, and their ability to connect customers with thousands
of service providers through Amazon Home Services.
Amazon Experience Centers are now open in Lennar model homes in
Atlanta, Dallas, Los Angeles, Miami, Orlando, San Francisco,
Seattle, and Washington DC with more coming soon. Customers can
visit amazon.com/experience for more information and to find
available homes to tour.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Customer reviews,
1-Click shopping, personalized recommendations, Prime, Fulfillment
by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets,
Fire TV, Amazon Echo, and Alexa are some of the products and
services pioneered by Amazon. For more information, visit
www.amazon.com/about and follow @AmazonNews.
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