Farmers & Merchants Savings Bank Moves to Fiserv to Drive Growth with an Enhanced Customer Experience
April 12 2018 - 8:45AM
Business Wire
Automation of manual processes and streamlined
technology management will drive efficiency for the bank
Fiserv, Inc. (NASDAQ: FISV), a leading global
provider of financial services technology solutions, today
announced that Farmers & Merchants Savings Bank, based in Iowa
City, Iowa, is taking on a competitive market with a robust set of
retail and business banking capabilities from Fiserv. The bank is
focused on driving growth through the delivery of an enhanced
experience for personal and business customers.
“Our customers have a great deal of choice in where they bank,”
said Cindy Kovach, Chief Operating Officer, Farmers & Merchants
Savings Bank. “The Fiserv technology platform will enable us to
offer additional products, such as checking accounts tailored to
different customer needs, so we can stand out and give people more
reasons to bank with us.”
Farmers & Merchants Savings Bank will implement the Premier®
core account processing platform from Fiserv, as well as integrated
solutions for retail and business online banking, mobile banking,
business analytics and more. The fact that Fiserv offers an
inclusive set of solutions – from the customer experience to the
back office – was a key reason the bank chose Fiserv. This will
enable the bank to deliver a consistent, connected experience while
streamlining vendor management.
In addition, the new capabilities from Fiserv will allow the
bank to drive business efficiency by automating tasks and reducing
manual processes. Daily reporting is one area where automation will
provide notable benefits. Bank employees will no longer be required
to manually run, print, sign and file daily reports. The automation
of reporting will save a significant amount of time, enabling
employees to focus on higher value, customer-oriented tasks. It
will also reduce the opportunity for human error and help
facilitate regulatory compliance.
“Farmers & Merchants Savings Bank is moving forward in pace
with their customers’ changing expectations,” said Todd Horvath,
president, Bank Solutions, Fiserv. “The bank recognizes the
potential for growth that comes with offering a robust set of
capabilities to attract new retail and commercial customers.
Putting the right technology in place positions them to capture
that potential.”
In a world moving faster than ever before, Fiserv helps clients
deliver solutions in step with the way people live and work today –
financial services at the speed of life. Learn more at
fiserv.com.
About Farmers & Merchants Savings Bank
Farmers & Merchants Savings Bank is an independent community
bank with a strong tradition of meeting customers’ needs and the
needs of the local community. Founded in 1901, the bank currently
operates three branches in eastern Iowa, providing personal,
friendly service and competitive financial products. For more
information visit fmbankonline.com.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create
and deliver financial services experiences in step with the way
people live and work today. For more than 30 years, Fiserv has been
a trusted leader in financial services technology, helping clients
achieve best-in-class results by driving quality and innovation in
payments, processing services, risk and compliance, customer and
channel management, and insights and optimization. Fiserv is a
member of the FORTUNE® 500 and has been named among the FORTUNE
Magazine World's Most Admired Companies® for five consecutive
years, recognized for strength of business model and innovation
leadership. For more information, visit fiserv.com.
FISV-G
View source
version on businesswire.com: https://www.businesswire.com/news/home/20180412005646/en/
Media Relations:Ann CaveDirector, Public RelationsFiserv,
Inc.678-375-4039ann.cave@fiserv.comAdditional Contact:Cristy
WilliamsSr. Director, Public RelationsFiserv,
Inc.678-375-3295cristy.williams@fiserv.com
Fiserv (NASDAQ:FISV)
Historical Stock Chart
From Mar 2024 to Apr 2024
Fiserv (NASDAQ:FISV)
Historical Stock Chart
From Apr 2023 to Apr 2024