First Tennessee earns 23 awards for banking
February 07 2018 - 10:00AM
First Tennessee Bank has received multiple awards for outstanding
service for business banking from Greenwich Associates as part of
the group’s 2017 Greenwich Excellence Awards.
In evaluating more than 600 banks, Greenwich Associates
identified a select group of banks that performed at differentiated
levels compared to peer institutions at the national and regional
levels. First Tennessee won 19 national awards and four regional
(South) awards.
“We appreciate our business customers and we are honored by the
outstanding level of approval they have shown for our capability
and service,” said David Popwell, president of banking for First
Tennessee’s parent company, First Horizon National Corp.
(NYSE:FHN). “Our talented bankers are dedicated to offering
differentiated service every day and this recognition demonstrates
our commitment to excellence to our valued customers.”
In the Middle Market Banking category, First Tennessee received
eight national awards – Overall Satisfaction, Likelihood to
Recommend, and in Cash Management – Overall Satisfaction, Accuracy
of Operations, Customer Service, Ease of Product Implementation,
Online Banking Functionality, and Product Capabilities.
In the Small Business Banking category, First Tennessee received
11 national awards – Overall Satisfaction, Proactively Provides
Advice, Branch Satisfaction, Industry Expertise, Likelihood to
Recommend, Overall Satisfaction with Relationship Manager, and in
Cash Management – Overall Satisfaction, Accuracy of Operations,
Customer Service, Ease of Product Implementation, and Product
Capabilities.
First Tennessee also received four regional (South) awards for
Overall Satisfaction, Proactively Provides Advice, Likelihood to
Recommend, and in Cash Management – Overall Satisfaction.
About First Tennessee and Capital Bank
Our First Tennessee and Capital Bank brands have the largest
deposit market share in Tennessee, operate 350 branches across the
southeast U.S., and have one of the highest customer retention
rates of any bank in the country. We have been ranked by American
Banker as No. 5 among the Top 10 Most Reputable U.S. Banks. We were
founded in 1864, have the 14th oldest national bank charter in the
country. Our FTB Advisors wealth management group has over 300
financial advisors and about $30 billion in assets under
administration. FTN Financial, with 28 offices across the U.S., is
a capital markets industry leader in fixed income sales, trading
and strategies for institutional customers in the U.S. and abroad.
First Tennessee, FTB Advisors, and FTN Financial are part of First
Horizon National Corp. (NYSE:FHN). We have been recognized as one
of the nation's best employers by Working Mother and American
Banker magazines and the National Association for Female
Executives. More information is available at
www.FirstTennessee.com.
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Contacts: James Dowd (901) 523-4305
JEDowd@FirstTennessee.com
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