Mary Mack to Lead Wells Fargo’s Consumer Lending and Community Banking Organizations
December 18 2017 - 4:15PM
Business Wire
Wells Fargo & Company (NYSE: WFC) announced today that
effective immediately it has appointed Mary Mack to head the
company’s Consumer Lending business, in addition to Community
Banking, expanding the senior executive vice president’s
responsibilities.
Mack’s new role includes the Community Banking organization,
which she has led since July 2016, and Consumer Lending, which
includes Wells Fargo Home Lending, Wells Fargo Dealer Services and
the student lending and personal lines of credit businesses that
make up its Personal Lending organization. In total, Mack’s new
organization employs 115,000 team members and offers a full suite
of financial products and services to consumer and small business
customers across the nation.
“By combining Community Banking and Consumer Lending, we are
creating a more holistic approach to delivering retail banking
services to our customers, which will only enhance how we help our
customers succeed financially,” said Tim Sloan, president and CEO.
“Mary’s proven leadership skills, resiliency and the principled way
she has driven change throughout her career have earned her the
respect of her customers, colleagues and teams and the opportunity
to lead this combined organization.”
Mack, a 33-year veteran of Wells Fargo, has led the
transformation of Community Banking, including the elimination of
product sales goals for retail bankers, the implementation of new
compensation plans and training programs for managers and branch
personnel, improved monitoring and controls, comprehensive process
improvements to reshape the customer experience, and restructured
regional leadership. All these changes are focused on rebuilding
trust with the retail bank’s key stakeholders and aligning the
focus of its team members with the interests and financial goals of
customers.
Prior to taking on leadership of Community Banking, Mack was
head of the Wells Fargo Advisors retail brokerage business. In her
new role, Mack will continue to serve on the company’s Operating
Committee and report to Sloan.
“I am incredibly excited about this opportunity to bring
together these talented teams with a common purpose to provide the
best in financial service and advice to our customers,” said Mack.
“I look forward to engaging with the team as we chart the path
forward to deliver exceptional experiences and value to our
customers.”
In addition to Community Bank leaders, Consumer Lending leaders
reporting directly to Mack include Michael DeVito, interim leader
of Wells Fargo Home Lending, the country’s largest mortgage
operation; Laura Schupbach, head of Wells Fargo Dealer Services;
and John Rasmussen, head of Personal Lending.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified,
community-based financial services company with $1.9 trillion in
assets. Wells Fargo’s vision is to satisfy our customers’ financial
needs and help them succeed financially. Founded in 1852 and
headquartered in San Francisco, Wells Fargo provides banking,
insurance, investments, mortgage, and consumer and commercial
finance through more than 8,400 locations, 13,000 ATMs, the
internet (wellsfargo.com) and mobile banking, and has offices in 42
countries and territories to support customers who conduct business
in the global economy. With approximately 268,000 team members,
Wells Fargo serves one in three households in the United States.
Wells Fargo & Company was ranked No. 25 on Fortune’s 2017
rankings of America’s largest corporations. News, insights and
perspectives from Wells Fargo are also available at Wells Fargo
Stories.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20171218006108/en/
MediaMary Eshet,
704-383-7777/704-651-5946Mary.Eshet@wellsfargo.com@MaryEshetWForInvestorsJohn
Campbell, 415-396-0523John.M.Campbell@wellsfargo.com
Wells Fargo (NYSE:WFC)
Historical Stock Chart
From Mar 2024 to Apr 2024
Wells Fargo (NYSE:WFC)
Historical Stock Chart
From Apr 2023 to Apr 2024