LONDON, Nov. 27, 2017 /PRNewswire/
-- Travelzoo® (NASDAQ: TZOO), a global publisher of exclusive
offers and experiences for members, won the 'Best Use of Voice of
the Customer' award at the 2017 Engage Awards, which celebrate
inspirational customer and employee engagement excellence. The
award was received at a glittering ceremony in London, following the sixth Customer
Engagement Summit, Europe's highly
regarded customer and employee engagement conference, held on
13th November and attended by more than 1,000
professionals.
This year Travelzoo was the only travel company to receive an
award. Travelzoo was shortlisted for the 'Best Use of Voice of the
Customer' award, along with Thames Water, Unicef UK, Royal London and the NHS England Patient Online
team. This award goes to the organisation that has introduced an
effective, sustainable and successful VOC (voice of customer)
programme that has improved its understanding and insight of
customer behaviour and needs, and has used that programme to
improve its customer-experience offering.
Joel Brandon-Bravo, General
Manager at Travelzoo in the UK said: "At Travelzoo, we have always
been passionate about providing our members with consistently
excellent service. We always aim to ensure our members have nothing
but good experiences—whether they're looking at a deal, enjoying a
deal or speaking to our customer service team about a deal. It is a
great honour to be recognised for doing just this. Winning this
award is testament to our team's dedication."
About Travelzoo
Travelzoo® provides our 28 million members insider deals and
one-of-a-kind experiences personally reviewed by one of our deal
experts around the globe. With more than 25 offices worldwide, we
have our finger on the pulse of outstanding travel, entertainment
and lifestyle experiences. For over 15 years we have worked in
partnership with more than 2,000 top travel suppliers—our
long-standing relationships allow us access to the very best
deals.
Travelzoo and Top 20 are registered trademarks of Travelzoo. All
other names are trademarks and/or registered trademarks of their
respective owners.
Travelzoo
Shaftesbury House
151 Shaftesbury Avenue
London
WC2H 8AL
Media contact:
Laura
Higgins
+44 (0) 207 420 0498
lhiggins@travelzoo.com
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SOURCE Travelzoo