Nokia Predictive Care boosts fixed access network performance and availability
October 18 2017 - 3:01AM
- Predictive Care identifies anomalies and provides Nokia expert
insight to resolve potential network problems before they
happen
- Nokia AVA cognitive services platform provides predictive
analytics and automation capabilities in support of Predictive Care
for fixed networks
18 October 2017
Espoo, Finland - Nokia today announced Predictive Care for
its Fixed Networks portfolio, establishing a new network care model
with automated predictive network support powered by Nokia
AVA.
Cloud connectivity for a trillion things (IoT) is driving
service providers to support enlarged and diverse ecosystems with
high levels of service performance, with near 100% network
availability essential in the very near future. Fixed access
networks provide a critical entry point to connect end users,
businesses and things to the service provider's broadband network,
so traditional reactive support approaches will be insufficient.
Nokia Predictive Care for fixed networks, enabled by powerful
analytical tools and an expert care team, ensures high network
availability and performance by addressing potential network
problems before they impact service quality.
Predictive Care for fixed access
networks
- Utilizes the powerful and proven intelligent analytics and
automation capabilities of Nokia AVA
- Provides near-real time monitoring capabilities to identify
network anomalies before they impact service
- Leverages knowledge and network symptoms data from customer
projects worldwide, known as the knowledge library to which AVA
provides access
- Provides augmented intelligence to a dedicated customer Nokia
expert care team to make more accurate recommendations much
faster
- Provides relevant data to the Nokia expert care team for
customer-specific and tailored network analysis and
recommendations, increasing network performance and
availability
Statistics available to the Nokia expert care team can also be
provided to the service provider's Operations and Maintenance
(O&M) personnel as a standalone self-care service. This helps
them to prevent service degradation and troubleshoot more
efficiently. The standalone service provides customer access to the
analysis results and network element data so they can stay on top
of current network health.
Nokia is deploying Predictive Care with five customers today,
amongst which ETB in Columbia.
Federico Guillén, president of Nokia's Fixed
Networks Business Group, said: "With Predictive Care, we offer
our customers today the perfect solution to improve network
quality, building on our experience with hundreds of customers
worldwide. Predictive Care is even bound to grow in importance, as
networks evolve to more virtualization, and open interfaces and
data models will provide more insight on diagnostics data more
easily, across systems and networks, which will further improve the
accuracy of predictive analytics. With our strong position in fixed
access, our experience, and the powerful and proven analytics and
automation capabilities of the Nokia AVA platform, we have every
intention of taking the lead in defining the future of fixed access
network care."
Predictive Care is a key part of Nokia's
Intelligent Access vision. Nokia will showcase its Predictive Care
offering at the Nokia Booth E104 at the Broadband World Forum in
Berlin, October 24-26.
Interesting links
- Nokia Intelligent Access website
- Smart Services website
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human experience. http://nokia.com
Media Inquiries:Nokia Fixed Networks
CommunicationsPhone : +32 478 88 44 82Email:
kathleen.de_smedt@nokia.com
CommunicationsPhone: +358 10 448
4900Email: press.services@nokia.com
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