Verint Helps Organizations Elevate Customer Engagement as a Strategic Differentiator at Industry Events This Month
October 06 2017 - 8:30AM
Business Wire
Verint® Systems Inc. (Nasdaq: VRNT) today announced that it will
participate in numerous online and live events this month with a
focus on the power of customer engagement, customer centricity and
the sharing of real-time intelligence.
CRMXchange Roundtable WebinarOctober 12;
WebinarKelly Koelliker, director, global solutions marketing,
will present “Innovations and Trends in Customer Service” at 2 pm
ET. This session will explore the expectations of today’s
consumers—from customers being able to connect with businesses
whenever and however they choose, to businesses being able to
interact and maintain context throughout every phase of the
customer interaction. Click here to register.
Sitecore SymposiumOctober 16-19; Las Vegas,
NevadaJon Allen, general manager, communities, will present
“Redefining ROI: Win BIG with Social Communities” on October 19 at
6:30 pm PT. Attendees will hear about why it’s critical not to
gamble with customer relationships and how to measure “return on
interaction” by effectively listening to the voice of customer.
Consero Contact Center ForumOctober 22–24; Coral
Gables, FloridaJenni Palocsik, sr. director, global solutions
marketing, will moderate the panel discussion “Metrics & Data:
When to Stop Analyzing and Take Action” on October 23 at 8 am ET.
Customer care industry experts on the panel will discuss the best
metrics to put in place to measure performance, align the voice of
the customer and impact the cost of running a contact center, as
well as share tips for making today’s contact centers profitable
and sustainable.
destinationCRM.com WebinarOctober 25; WebinarJenni
Palocsik, senior director, solutions marketing, will present “The
Evolution of Contact Centers to Customer Engagement Centers” at 2
pm ET. Attendees will learn why the next phase of customer support
will rely on Customer Engagement Centers (CEC)—the technologies,
applications, people and processes that interact with customers
across channels, while retaining customers' context—to provide
consistent and efficient customer service, and fulfill the promise
of omnichannel support. Click here to register.
To learn more about Verint Customer Engagement™ solutions, click
here.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization, security intelligence, and fraud, risk and
compliance. Today, over 10,000 organizations in more than 180
countries—including over 80 percent of the Fortune 100—count on
intelligence from Verint solutions to make more informed, effective
and timely decisions. Learn more about how we’re creating A Smarter
World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2017, our Quarterly
Report on Form 10-Q for the quarter ended July 31, 2017, and other
filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE,
CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360,
WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO,
AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER
ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE
CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE,
ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks
or registered trademarks of Verint Systems Inc. or its
subsidiaries. Other trademarks mentioned are the property of their
respective owners.
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