Humana Offers Support to Floridians Affected by Hurricane Irma
September 08 2017 - 3:35PM
Business Wire
Help for members, employees, brokers, employer
clients and the community at large includes expanding access to
crisis hotline and free counseling
Humana Inc. (NYSE: HUM), one of the nation’s leading health and
well-being companies, announced today that it has launched a series
of efforts to assist its members, employees and communities in
Florida in the path of Hurricane Irma.
Among those measures, Humana has opened its toll-free crisis
intervention hotline and counseling services beyond employees and
members to include any individual who may need assistance in
those communities impacted by Irma.
Humana has also taken these additional steps:
- For all affected members, Humana has
suspended referrals and prior authorization requirements for acute,
post-acute, outpatient and physician services
- Humana is providing affected members
who need to seek care out-of-network with the same cost-sharing
they would get from an in-network health care provider or
facility
- For its pharmacy members, Humana has
suspended restrictions on refills to allow for travel difficulties
and evacuations
- Humana is conducting outreach to all
members in Hurricane Irma’s path through email, web and phone calls
to let them know how to access care and get help if they are
affected by the storm
“Storms like this can take a serious toll beyond the physical
destruction, and it’s important that our health plan members know
we are fully committed to providing uninterrupted coverage and
services,” said Humana President and CEO Bruce Broussard. “In
addition, we’re prepared to provide our full resources and support
to our employees, our health plan members, our health care
provider partners, our brokers and employer clients across the
state, and anyone affected by Irma.”
Humana counselors and work/life specialists are available 24
hours a day, seven days a week at 1-866-440-6556 to provide free,
confidential assistance to anyone needing help and support in
coping with the disaster and its aftermath. Assistance is available
in both English and Spanish.
“A powerful storm like this can seriously impact the well-being
of those affected, which is why we’re encouraging not only our
members and employees, but also anyone affected by Irma, to call
our free and confidential crisis intervention hotline and speak to
one of our counselors,” said Broussard.
Humana Medicare, Medicaid, commercial, individual and TRICARE
members with questions about services available to them should call
the toll-free phone number on the back of their Humana ID card.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s website
at www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission
filings
- Most recent investor conference
presentations
- Quarterly earnings news releases and
conference calls
- Calendar of events
- Corporate Governance information
View source
version on businesswire.com: http://www.businesswire.com/news/home/20170908005848/en/
Humana Corporate CommunicationsMitch Lubitz,
813-732-0386mlubitz@humana.com
Humana (NYSE:HUM)
Historical Stock Chart
From Mar 2024 to Apr 2024
Humana (NYSE:HUM)
Historical Stock Chart
From Apr 2023 to Apr 2024