Elevate’s UK Loan Product Sunny Named 2017 ‘Treating Customers Fairly Champion’
August 16 2017 - 8:30AM
Business Wire
Adds to roster of recent product
achievements
Elevate Credit, Inc. (“Elevate”), a leading tech-enabled
provider of innovative and responsible online credit solutions for
non-prime consumers, announced its UK loan product, Sunny was
recently crowned the “Treating Customers Fairly Champion 2017” at
the 2017 Consumer Credit Awards in Mayfair, London.
Run by Smart Money People, the Consumer Credit Awards are the
largest consumer-voted awards program in the UK consumer credit
industry. More than 1,400 Sunny customers showed their appreciation
of Sunny’s customer-centric approach by voting.
The founder of Smart Money People, Mike Fotis, said, “I’d like
to congratulate Sunny for taking home what is undoubtedly the award
all firms wanted. To win ‘Treating Customers Fairly Champion’ is
not easy. It requires customers to tell us what they think about
the ‘Culture & Values’ and ‘Clarity of Expectations’ of the
firms they are dealing with. I hope the team at Sunny is truly
proud of this award.”
Commenting on the win, Elevate’s UK Managing Director Scott
Greever said, “We are over the moon to have won the accolade of
Treating Customers Fairly Champion, made even more significant by
the fact that it’s based solely on customers’ votes.”
This win comes on the heels of several recent product milestones
and is a result of the company’s dedication to developing
best-in-breed products.
- Sunny’s annual revenue has consistently
grown by 30 percent year over year, excluding the impact of foreign
currency translation adjustments, since 2014, its first full year
in the UK market1.
- In July of 2016, Sunny issued its
millionth customer loan.2
- As of June 30, 2017, Sunny has issued
over £495 million in loans.2
“Sunny’s tremendous growth and continued success can be
attributed to our dedication to our customers. Sunny’s customer
satisfaction scores are consistently above 90%, with a TrustPilot
score of 9/10 and a net promoter score (NPS) of 56 – far above
industry averages for most mainstream banks and lenders,” continued
Mr. Greever. “Winning this award is a testament to the commitment
of all of the Sunny team who work tirelessly to make sure we
deliver a service that meets and exceeds our customers’
expectations and treat them with the respect they deserve.”
1Annual Revenue: 2014 £39.4 million; 2015 £52.6 million; 2016
£71.3 million
2Elevate
data
About Sunny
Sunny is the UK online loan product from Elevate Credit
International (a wholly owned subsidiary of Elevate Credit Inc.).
Sunny loans offer a better alternative for the UK’s short-term
borrowers, with flexible repayment options. Sunny is committed to
lending responsibly through a simple and transparent product that
charges interest on a daily basis and doesn’t charge fees. This
means that people only pay interest for the time they have an
outstanding balance, and can reduce the cost of their loan if they
pay back early. Affordability checks using Sunny’s unique data and
underwriting approach are also rigorously conducted on every
customer. For more information, please visit www.sunny.co.uk.
Elevate Credit International Limited is authorised by the FCA.
Sunny is also a member of the CFA (Consumer Finance Association),
the principal trade association representing major short-term
lenders operating in the UK. As a member, it works to the standards
set out in the CFA Code of Practice.
About Elevate
Elevate Credit, Inc. (NYSE: ELVT) has originated $4.5 billion in
credit to more than 1.7 million non-prime consumers to date. Its
responsible, tech-enabled online credit solutions provide immediate
relief to customers today and help them build a brighter financial
future. The Company is committed to rewarding borrowers’ good
financial behavior with features like interest rates that can go
down over time, free financial training and free credit monitoring.
Elevate’s suite of groundbreaking credit products includes RISE,
Elastic and Sunny. For more information, please visit
http://www.elevate.com.
Follow Elevate:Twitter: @elevatecreditFacebook:
facebook.com/ElevateCreditLinkedIn:
linkedin.com/company/elevate-credit
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Investor Relations:Solebury CommunicationsSloan Bohlen,
817-928-1646investors@elevate.comorMedia
Inquiries:VestedIshviene Arora,
917-765-8720elevate@fullyvested.com
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