OpenText™ Vendor Invoice Management Solution Delivers
Efficiency, Productivity, and Savings
WATERLOO, Ontario, Feb. 7, 2017 /PRNewswire/ -- OpenText™
(NASDAQ: OTEX, TSX: OTEX), a global leader in Enterprise
Information Management (EIM), today announced that the Bernalillo County government office in
New Mexico has selected OpenText
Vendor Invoice Management (VIM) and OpenText™ Invoice Capture
Center for SAP® Solutions to automate and digitize its Accounts
Payable (AP). Using OpenText, the County office streamlines the way
it creates, manages, monitors, and routes purchase orders and
invoices for increased efficiency, productivity and
cost-savings.
The Bernalillo County office
serves more than 650,000 citizens, and employs nearly 2,500
personnel across 24 departments, from Health and Social Services to
Parks and Recreation. Originally using a paper-based, manual
process, the County needed a centralized solution to manage the
nearly 3,500 invoices it receives each month to cope with budgetary
pressures, increased workloads, and reduced staffing.
"We were receiving invoices across all the different departments
within the County," said Amy
Childers, financial projects coordinator at Bernalillo County. "A vendor would call and
tell us they submitted an invoice three months ago, but had not
been paid. Our accounts payable team would have to search for the
invoice, often not in any system, and scramble to get it paid. It
was a crazy and uncontrollable situation, invoices were
everywhere—except in the system."
Following a review of requirements and solutions, Bernalillo County selected a digital solution
based on key products from the OpenText Suite for SAP, allowing the
County to tightly integrate the invoice management solutions with
its SAP platform.
As part of the digital transformation, Childers stated she
wanted to centralize the receipt of invoices, scan and capture
invoice data and images, use workflows for invoice approval and
create visibility across the entire invoice management process.
According to Childers, by implementing the OpenText solution, 95
percent of all invoices are scanned and validated within two
business days of receipt, and approved and indexed within five
business days.
"The OpenText solution increased visibility into each stage of
the invoice process. When a vendor calls us, we can tell them the
exact status of the invoice," said Childers. "Instead of calling
the department or the vendor, now we run the OpenText VIM analytics
report, and look it up. It's now much easier and more efficient for
accounts payable to track it down."
The County found that the solution met its vision for timely
invoice payments, workflow approvals, performance measures and
reporting. And as an added benefit, built-in and custom reporting
functionality lets staff generate accurate, timely reports on
invoice management. The digital transformation of its invoice
management processes enables Bernalillo
County to deliver on its commitment to residents to provide
sound financial operations and high-quality services at a
competitive cost.
About OpenText
OpenText enables the digital world,
creating a better way for organizations to work with information,
on premises or in the cloud. For more information about OpenText
(NASDAQ: OTEX, TSX: OTEX) visit opentext.com.
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