COLUMBIA, Md., May 14, 2012 /PRNewswire/ -- MICROS Systems,
Inc. (NASDAQ:MCRS), a leading provider of information technology
solutions for the hospitality and retail industries, is pleased to
announce that Orient-Express Hotels Ltd. (NYSE: OEH), owners or
part-owners and managers of 46 luxury hotel, restaurant, tourist
train and river cruise properties operating in 23 countries, has
recently expanded its MICROS OPERA Enterprise Solution with the
addition of the MICROS OPERA Sales and Catering solution (S&C).
The multi-year deployment will commence immediately in
Orient-Express properties located in the US and Mexico.
Orient-Express, known for its prestigious properties around the
world, will replace its legacy sales and catering system in 37 of
its hotels worldwide with MICROS OPERA Sales and Catering, which
offers full-featured catering sales management. With superior
customer relationship management, enhanced event management, and
sales force automation, MICROS OPERA Sales and Catering
significantly reduces the sometimes tedious sales and catering
management requirements performed by the hotel staff, allowing them
to focus on guest service. Powerful analytics, reporting tools, and
real-time booking engines are provided with a comprehensive account
of all business operations. Flexible options, with international
capabilities, allow for customization of the MICROS OPERA S&C
solution to truly fit the individual requirements of
Orient-Express. The MICROS OPERA S&C solution allows
Orient-Express to expand easily and incorporate this new technology
to support a superior guest experience.
"The MICROS OPERA S&C solution provides our hotels with a
comprehensive integrated application suite within the MICROS OPERA
Property Management System (PMS); it also significantly reduces the
cost of automation," stated Marco
Correia, Group Director of IT-Operations for Orient-Express
Hotels Ltd. "MICROS OPERA S&C fully maps the
Orient-Express internal processes and completely addresses our many
requirements with properties in multiple countries."
"Having been selected as the preferred vendor last year, MICROS
is very pleased that Orient-Express has now chosen to enhance its
MICROS OPERA PMS with the MICROS OPERA S&C solution,
consequently focusing on its global standardization and advanced
system and data analytics," stated Kaweh Niroomand, President
MICROS EAME.
About Orient-Express Hotels Ltd.
Orient-Express Hotels Ltd., listed on the New York Stock
Exchange, ticker OEH, engages in the hotel, tourist train and
cruise ship business. Orient-Express Hotels owns and manages 46
famous properties in 23 countries, including Hotel Cipriani in
Venice, Copacabana Palace in
Rio de Janeiro, Mount Nelson Hotel
in Cape Town, and Charleston Place in Charleston, S.C. In addition, it owns the
Venice Simplon-Orient-Express and Eastern & Oriental Express
tourist trains, '21' Club in New York
City and the "Road to Mandalay" cruise ship in Myanmar (Burma).
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for
the hospitality and retail industries worldwide. Over 330,000
MICROS systems are currently installed in table and quick service
restaurants, hotels, motels, casinos, leisure and entertainment,
and retail operations in more than 180 countries, and on all seven
continents. In addition, MICROS provides property management
systems, central reservation and customer information solutions
under the brand MICROS-Fidelio for more than 26,000 hotels
worldwide, as well as point-of-sale, loss prevention, and
cross-channel functionality through its MICROS-Retail division for
more than 100,000 retail stores worldwide. MICROS stock is traded
through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality industry, please contact
Louise Casamento, Vice President of
Marketing at (443) 285-8144 or (866) 287-4736. You can also visit
the MICROS website at www.micros.com or send an email to
info@micros.com. Follow MICROS on Facebook, LinkedIn,
YouTube, and the MICROS Blog.
The MICROS logo is a registered trademark of MICROS Systems,
Inc.
All other product and brand names are the property of their
respective owners.
Contact:
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Louise
Casamento
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443-285-8144
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lcasamento@micros.com
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SOURCE MICROS Systems, Inc.