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Part 1. January - September 2021 Financial Report
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January - September | 2021 |
BALANCE SHEET (EUR million) | Sep-21 | Jun-21 | % | Sep-21 | Sep-20 | % | Dec-20 | ||||||||||||||||
Total assets | 1,578,295 | 1,568,636 | 0.6 | 1,578,295 | 1,514,242 | 4.2 | 1,508,250 | ||||||||||||||||
Loans and advances to customers | 958,311 | 954,518 | 0.4 | 958,311 | 910,714 | 5.2 | 916,199 | ||||||||||||||||
Customer deposits | 909,034 | 894,127 | 1.7 | 909,034 | 842,899 | 7.8 | 849,310 | ||||||||||||||||
Total funds | 1,140,322 | 1,121,969 | 1.6 | 1,140,322 | 1,039,608 | 9.7 | 1,056,127 | ||||||||||||||||
Total equity | 95,624 | 95,745 | (0.1) | 95,624 | 91,310 | 4.7 | 91,322 | ||||||||||||||||
Note: Total funds includes customer deposits, mutual funds, pension funds and managed portfolios |
EPS, PROFITABILITY AND EFFICIENCY (%) | Q3'21 | Q2'21 | % | 9M'21 | 9M'20 | % | 2020 | ||||||||||||||||
EPS (euros) (2)
|
0.117 | 0.112 | 4.4 | 0.313 | (0.546) | — | (0.538) | ||||||||||||||||
RoE | 10.16 | 9.91 | 9.54 | (8.54) | (9.80) | ||||||||||||||||||
RoTE | 12.56 | 12.29 | 11.82 | 3.30 | 1.95 | ||||||||||||||||||
RoA | 0.65 | 0.64 | 0.61 | (0.44) | (0.50) | ||||||||||||||||||
RoRWA | 1.76 | 1.74 | 1.66 | (1.17) | (1.33) | ||||||||||||||||||
Efficiency ratio | 45.3 | 46.5 | 45.6 | 46.8 | 47.0 |
UNDERLYING INCOME STATEMENT (1) (EUR million)
|
Q3'21 | Q2'21 | % | 9M'21 | 9M'20 | % | 2020 | ||||||||||||||||
Net interest income | 8,458 | 8,240 | 2.6 | 24,654 | 23,975 | 2.8 | 31,994 | ||||||||||||||||
Total income | 11,931 | 11,305 | 5.5 | 34,626 | 33,605 | 3.0 | 44,600 | ||||||||||||||||
Net operating income | 6,530 | 6,046 | 8.0 | 18,848 | 17,879 | 5.4 | 23,633 | ||||||||||||||||
Profit before tax | 3,804 | 3,815 | (0.3) | 11,432 | 7,016 | 62.9 | 9,674 | ||||||||||||||||
Attributable profit to the parent | 2,174 | 2,067 | 5.2 | 6,379 | 3,658 | 74.4 | 5,081 | ||||||||||||||||
Changes in constant euros: | |||||||||||||||||||||||
Q3'21 / Q2'21: NII: +1.5%; Total income: +4.3%; Net operating income: +6.5%; Profit before tax: -1.9%; Attributable profit: +3.3% | |||||||||||||||||||||||
9M'21 / 9M'20: NII: +7.4%; Total income: +7.6%; Net operating income: +11.1%; Profit before tax: +73.6%; Attributable profit: +86.6% |
UNDERLYING EPS AND PROFITABILITY (1) (%)
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Q3'21 | Q2'21 | % | 9M'21 | 9M'20 | % | 2020 | ||||||||||||||||
Underlying EPS (euros) (2)
|
0.117 | 0.112 | 4.4 | 0.344 | 0.187 | 83.7 | 0.262 | ||||||||||||||||
Underlying RoE | 10.16 | 9.91 | 10.18 | 5.32 | 5.68 | ||||||||||||||||||
Underlying RoTE | 12.56 | 12.29 | 12.61 | 7.08 | 7.44 | ||||||||||||||||||
Underlying RoA | 0.65 | 0.64 | 0.65 | 0.38 | 0.40 | ||||||||||||||||||
Underlying RoRWA | 1.76 | 1.74 | 1.76 | 1.01 | 1.06 |
January - September 2021
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3
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SOLVENCY (%) | Sep-21 | Jun-21 | Sep-21 | Sep-20 | Dec-20 | ||||||||||||||||||
Fully-loaded CET1 ratio | 11.85 | 11.70 | 11.85 | 11.57 | 11.89 | ||||||||||||||||||
Fully-loaded total capital ratio | 15.82 | 15.42 | 15.82 | 15.15 | 15.73 | ||||||||||||||||||
CREDIT QUALITY (%) | Q3'21 | Q2'21 | 9M'21 | 9M'20 | 2020 | ||||||||||||||||||
Cost of credit (3)
|
0.90 | 0.94 | 0.90 | 1.27 | 1.28 | ||||||||||||||||||
NPL ratio | 3.18 | 3.22 | 3.18 | 3.15 | 3.21 | ||||||||||||||||||
Total coverage ratio | 74 | 73 | 74 | 76 | 76 |
MARKET CAPITALIZATION AND SHARES | Sep-21 | Jun-21 | % | Sep-21 | Sep-20 | % | Dec-20 | ||||||||||||||||
Shares (millions) | 17,341 | 17,341 | 0.0 | 17,341 | 16,618 | 4.3 | 17,341 | ||||||||||||||||
Share price (euros) (2)
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3.137 | 3.220 | (2.6) | 3.137 | 1.533 | 104.6 | 2.538 | ||||||||||||||||
Market capitalization (EUR million) | 54,389 | 55,828 | (2.6) | 54,389 | 26,582 | 104.6 | 44,011 | ||||||||||||||||
Tangible book value per share (euros) (2)
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3.99 | 3.98 | 3.99 | 3.82 | 3.79 | ||||||||||||||||||
Price / Tangible book value per share (X) (2)
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0.79 | 0.81 | 0.79 | 0.40 | 0.67 | ||||||||||||||||||
CUSTOMERS (thousands) | Q3'21 | Q2'21 | % | 9M'21 | 9M'20 | % | 2020 | ||||||||||||||||
Total customers | 152,365 | 150,447 | 1.3 | 152,365 | 147,312 | 3.4 | 148,256 | ||||||||||||||||
Loyal customers | 24,687 | 24,169 | 2.1 | 24,687 | 22,058 | 11.9 | 22,838 | ||||||||||||||||
Loyal retail customers | 22,587 | 22,100 | 2.2 | 22,587 | 20,189 | 11.9 | 20,901 | ||||||||||||||||
Loyal SME & corporate customers | 2,100 | 2,069 | 1.5 | 2,100 | 1,869 | 12.4 | 1,938 | ||||||||||||||||
Digital customers | 46,623 | 45,352 | 2.8 | 46,623 | 41,365 | 12.7 | 42,362 | ||||||||||||||||
Digital sales / Total sales (%) | 57 | 54 | 54 | 44 | 44 |
OTHER DATA | Sep-21 | Jun-21 | % | Sep-21 | Sep-20 | % | Dec-20 | ||||||||||||||||
Number of shareholders | 3,817,454 | 3,879,232 | (1.6) | 3,817,454 | 4,103,069 | (7.0) | 4,018,817 | ||||||||||||||||
Number of employees | 193,303 | 190,751 | 1.3 | 193,303 | 192,578 | 0.4 | 191,189 | ||||||||||||||||
Number of branches | 9,904 | 10,073 | (1.7) | 9,904 | 11,520 | (14.0) | 11,236 |
(1) In addition to financial information prepared in accordance with International Financial Reporting Standards (IFRS) and derived from our consolidated financial statements, this report contains certain financial measures that constitute alternative performance measures (APMs) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015, and other non-IFRS measures, including the figures related to “underlying” results, which do not include the items recorded in the separate line of “net capital gains and provisions”, above the line of attributable profit to the parent. Further details are provided in the “Alternative performance measures” section of the appendix to this report.
For further details of the APMs and non-IFRS measures used, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the annual consolidated financial statements prepared under IFRS, please see our 2020 Annual Financial Report, published in the CNMV on 23 February 2021, our 20-F report for the year ending 31 December 2020 filed with the SEC in the United States on 26 February 2021, as updated by the Form 6-K filed with the SEC on 14 April 2021 in order to reflect our new organizational and reporting structure, as well as the “Alternative performance measures” section of the appendix to this report. |
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(2) Data adjusted for the capital increase in December 2020. | ||
(3) Allowances for loan-loss provisions over the last 12 months / Average loans and advances to customers over the last 12 months |
4
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January - September 2021
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Business model
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Group financial information | Financial information by segments |
Responsible banking
Corporate governance Santander share |
Appendix | ||||||||||||||||||||||
1. Our scale
Local scale and leadership. Worldwide reach through our global businesses
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2. Customer focus
Unique personal banking relationships strengthen customer loyalty
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3. Diversification
Our geographic and business diversification makes us more resilient under adverse circumstances
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•Geographic diversification3
balanced between mature
and emerging markets
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total customers in Europe
and the Americas |
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•Business diversification
between customer segments
(individuals, SMEs, mid-market
companies and large corporates)
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1. Market share in lending as of June 2021 including only privately-owned banks. UK benchmark refers to the mortgage market. DCB refers to auto in Europe. | 2. NPS – Customer Satisfaction internal benchmark of active customers’ experience and satisfaction audited by Stiga / Deloitte. | 3. 9M'21 underlying attributable profit by region. Operating areas excluding Corporate Centre. |
Our purpose
To help people and businesses prosper.
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Our aim
To be the best open financial services
platform, by acting responsibly and
earning the lasting loyalty of our
people, customers, shareholders and
communities.
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Our how
Everything we do should be
Simple, Personal and Fair.
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January - September 2021
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5
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HIGHLIGHTS OF THE PERIOD | |||||||
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GROWTH | |||||||
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PROFITABILITY | |||||||
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STRENGTH | |||||||
6
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January - September 2021
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GRUPO SANTANDER RESULTS | ||||||||
Grupo Santander. Summarized income statement | ||||||||||||||||||||||||||
EUR million | ||||||||||||||||||||||||||
Change | Change | |||||||||||||||||||||||||
Q3'21 | Q2'21 | % | % excl. FX | 9M'21 | 9M'20 | % | % excl. FX | |||||||||||||||||||
Net interest income | 8,458 | 8,240 | 2.6 | 1.5 | 24,654 | 23,975 | 2.8 | 7.4 | ||||||||||||||||||
Net fee income (commission income minus commission expense) | 2,641 | 2,621 | 0.8 | (0.4) | 7,810 | 7,559 | 3.3 | 8.1 | ||||||||||||||||||
Gains or losses on financial assets and liabilities and exchange differences (net) | 326 | 243 | 34.2 | 31.7 | 1,220 | 1,725 | (29.3) | (26.6) | ||||||||||||||||||
Dividend income | 95 | 244 | (61.1) | (61.2) | 404 | 322 | 25.5 | 26.2 | ||||||||||||||||||
Share of results of entities accounted for using the equity method | 132 | 87 | 51.7 | 52.0 | 295 | (90) | — | — | ||||||||||||||||||
Other operating income / expenses | 279 | (130) | — | — | 243 | (136) | — | — | ||||||||||||||||||
Total income | 11,931 | 11,305 | 5.5 | 4.3 | 34,626 | 33,355 | 3.8 | 8.4 | ||||||||||||||||||
Operating expenses | (5,401) | (5,259) | 2.7 | 1.8 | (15,778) | (15,786) | (0.1) | 3.3 | ||||||||||||||||||
Administrative expenses | (4,718) | (4,561) | 3.4 | 2.5 | (13,714) | (13,686) | 0.2 | 3.6 | ||||||||||||||||||
Staff costs | (2,767) | (2,750) | 0.6 | (0.2) | (8,205) | (8,098) | 1.3 | 4.4 | ||||||||||||||||||
Other general administrative expenses | (1,951) | (1,811) | 7.7 | 6.7 | (5,509) | (5,588) | (1.4) | 2.4 | ||||||||||||||||||
Depreciation and amortization | (683) | (698) | (2.1) | (2.9) | (2,064) | (2,100) | (1.7) | 1.4 | ||||||||||||||||||
Provisions or reversal of provisions | (516) | (531) | (2.8) | (3.4) | (2,006) | (1,014) | 97.8 | 109.5 | ||||||||||||||||||
Impairment or reversal of impairment of financial assets not measured at fair value through profit or loss (net) | (2,196) | (1,748) | 25.6 | 24.4 | (6,000) | (9,538) | (37.1) | (34.0) | ||||||||||||||||||
Impairment on other assets (net) | (4) | 8 | — | — | (134) | (10,256) | (98.7) | (98.7) | ||||||||||||||||||
Gains or losses on non financial assets and investments, net | (9) | 51 | — | — | 43 | 89 | (51.7) | (50.1) | ||||||||||||||||||
Negative goodwill recognized in results | — | — | — | — | — | 9 | (100.0) | (100.0) | ||||||||||||||||||
Gains or losses on non-current assets held for sale not classified as discontinued operations | (3) | (14) | (78.6) | (81.9) | (35) | (130) | (73.1) | (73.1) | ||||||||||||||||||
Profit or loss before tax from continuing operations | 3,802 | 3,812 | (0.3) | (1.9) | 10,716 | (3,271) | — | — | ||||||||||||||||||
Tax expense or income from continuing operations | (1,251) | (1,331) | (6.0) | (7.7) | (3,725) | (5,020) | (25.8) | (23.6) | ||||||||||||||||||
Profit from the period from continuing operations | 2,551 | 2,481 | 2.8 | 1.2 | 6,991 | (8,291) | — | — | ||||||||||||||||||
Profit or loss after tax from discontinued operations | — | — | — | — | — | — | — | — | ||||||||||||||||||
Profit for the period | 2,551 | 2,481 | 2.8 | 1.2 | 6,991 | (8,291) | — | — | ||||||||||||||||||
Attributable profit to non-controlling interests | (377) | (414) | (8.9) | (9.3) | (1,142) | (757) | 50.9 | 56.5 | ||||||||||||||||||
Attributable profit to the parent | 2,174 | 2,067 | 5.2 | 3.3 | 5,849 | (9,048) | — | — | ||||||||||||||||||
EPS (euros) (1)
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0.117 | 0.112 | 4.4 | 0.313 | (0.546) | — | ||||||||||||||||||||
Diluted EPS (euros) (1)
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0.116 | 0.111 | 4.4 | 0.312 | (0.546) | — | ||||||||||||||||||||
Memorandum items: | ||||||||||||||||||||||||||
Average total assets | 1,575,975 | 1,557,364 | 1.2 | 1,550,943 | 1,543,361 | 0.5 | ||||||||||||||||||||
Average stockholders' equity | 85,608 | 83,429 | 2.6 | 83,574 | 91,639 | (8.8) |
January - September 2021
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7
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Executive summary | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Profit (9M'21 vs. 9M'20)
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Performance (9M'21 vs. 9M'20). In constant euros
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Strong profit growth across regions and businesses | Higher underlying profit driven by total income, cost control and significantly lower provisions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Attributable profit | Underlying attrib. profit | Total income | Costs | Provisions | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
EUR 5,849 mn | EUR 6,379 mn | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
-EUR 9,048 mn in 9M'20 | EUR 3,658 mn in 9M'20 | +7.6% | +3.7% | -34.5% | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Efficiency | Profitability | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
The Group's efficiency ratio improved strongly, mainly driven by Europe | Strong profitability improvement compared to 9M'20 and FY'20. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Group | Europe | RoTE | Underlying RoTE | RoRWA | Underlying RoRWA | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
45.6% | 50.3% | 11.8% | 12.6% | 1.66% | 1.76% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
q 1.2 pp vs 9M'20
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q 6.6 pp vs 9M'20
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p 8.5 pp
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p 5.5 pp
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p 2.8 pp
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p 0.8 pp
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Changes vs. 9M'20 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Net interest income | |||||
EUR million | |||||
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constant euros |
Net fee income | |||||
EUR million | |||||
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constant euros |
8
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January - September 2021
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Total income | |||||
EUR million | |||||
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constant euros |
Operating expenses | |||||
EUR million | |||||
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constant euros |
January - September 2021
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9
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Net loan-loss provisions | |||||
EUR million | |||||
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constant euros |
10
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January - September 2021
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January - September 2021
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11
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Net operating income | |||||
EUR million | |||||
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constant euros |
Underlying attributable profit to the parent* | |||||
EUR million | |||||
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constant euros |
12
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January - September 2021
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Grupo Santander. Condensed balance sheet | |||||||||||||||||
EUR million | |||||||||||||||||
Change | |||||||||||||||||
Assets | Sep-21 | Sep-20 | Absolute | % | Dec-20 | ||||||||||||
Cash, cash balances at central banks and other demand deposits | 191,035 | 148,175 | 42,860 | 28.9 | 153,839 | ||||||||||||
Financial assets held for trading | 122,967 | 117,654 | 5,313 | 4.5 | 114,945 | ||||||||||||
Debt securities | 30,834 | 34,107 | (3,273) | (9.6) | 37,894 | ||||||||||||
Equity instruments | 14,586 | 7,235 | 7,351 | 101.6 | 9,615 | ||||||||||||
Loans and advances to customers | 3,651 | 247 | 3,404 | — | 296 | ||||||||||||
Loans and advances to central banks and credit institutions | 17,246 | — | 17,246 | — | 3 | ||||||||||||
Derivatives | 56,650 | 76,065 | (19,415) | (25.5) | 67,137 | ||||||||||||
Financial assets designated at fair value through profit or loss | 42,126 | 67,007 | (24,881) | (37.1) | 53,203 | ||||||||||||
Loans and advances to customers | 22,930 | 29,215 | (6,285) | (21.5) | 24,673 | ||||||||||||
Loans and advances to central banks and credit institutions | 11,876 | 30,850 | (18,974) | (61.5) | 21,617 | ||||||||||||
Other (debt securities an equity instruments) | 7,320 | 6,942 | 378 | 5.4 | 6,913 | ||||||||||||
Financial assets at fair value through other comprehensive income | 109,570 | 117,461 | (7,891) | (6.7) | 120,953 | ||||||||||||
Debt securities | 98,016 | 105,574 | (7,558) | (7.2) | 108,903 | ||||||||||||
Equity instruments | 2,690 | 3,075 | (385) | (12.5) | 2,783 | ||||||||||||
Loans and advances to customers | 8,864 | 8,812 | 52 | 0.6 | 9,267 | ||||||||||||
Loans and advances to central banks and credit institutions | — | — | — | — | — | ||||||||||||
Financial assets measured at amortised cost | 1,011,994 | 950,571 | 61,423 | 6.5 | 958,378 | ||||||||||||
Debt securities | 34,079 | 27,316 | 6,763 | 24.8 | 26,078 | ||||||||||||
Loans and advances to customers | 922,867 | 872,440 | 50,427 | 5.8 | 881,963 | ||||||||||||
Loans and advances to central banks and credit institutions | 55,048 | 50,815 | 4,233 | 8.3 | 50,337 | ||||||||||||
Investments in subsidiaries, joint ventures and associates | 7,684 | 7,679 | 5 | 0.1 | 7,622 | ||||||||||||
Tangible assets | 32,446 | 33,277 | (831) | (2.5) | 32,735 | ||||||||||||
Intangible assets | 16,246 | 15,698 | 548 | 3.5 | 15,908 | ||||||||||||
Goodwill | 12,645 | 12,359 | 286 | 2.3 | 12,471 | ||||||||||||
Other intangible assets | 3,601 | 3,339 | 262 | 7.8 | 3,437 | ||||||||||||
Other assets | 44,227 | 56,720 | (12,493) | (22.0) | 50,667 | ||||||||||||
Total assets | 1,578,295 | 1,514,242 | 64,053 | 4.2 | 1,508,250 | ||||||||||||
Liabilities and shareholders' equity | |||||||||||||||||
Financial liabilities held for trading | 80,147 | 88,128 | (7,981) | (9.1) | 81,167 | ||||||||||||
Customer deposits | 4,809 | — | 4,809 | — | — | ||||||||||||
Debt securities issued | — | — | — | — | — | ||||||||||||
Deposits by central banks and credit institutions | 5,350 | — | 5,350 | — | — | ||||||||||||
Derivatives | 55,086 | 73,044 | (17,958) | (24.6) | 64,469 | ||||||||||||
Other | 14,902 | 15,084 | (182) | (1.2) | 16,698 | ||||||||||||
Financial liabilities designated at fair value through profit or loss | 47,900 | 59,459 | (11,559) | (19.4) | 48,038 | ||||||||||||
Customer deposits | 36,694 | 40,469 | (3,775) | (9.3) | 34,343 | ||||||||||||
Debt securities issued | 5,401 | 4,362 | 1,039 | 23.8 | 4,440 | ||||||||||||
Deposits by central banks and credit institutions | 5,805 | 14,628 | (8,823) | (60.3) | 9,255 | ||||||||||||
Other | — | — | — | — | — | ||||||||||||
Financial liabilities measured at amortized cost | 1,317,759 | 1,237,314 | 80,445 | 6.5 | 1,248,188 | ||||||||||||
Customer deposits | 867,531 | 802,430 | 65,101 | 8.1 | 814,967 | ||||||||||||
Debt securities issued | 238,882 | 240,195 | (1,313) | (0.5) | 230,829 | ||||||||||||
Deposits by central banks and credit institutions | 180,221 | 169,646 | 10,575 | 6.2 | 175,424 | ||||||||||||
Other | 31,125 | 25,043 | 6,082 | 24.3 | 26,968 | ||||||||||||
Liabilities under insurance contracts | 779 | 970 | (191) | (19.7) | 910 | ||||||||||||
Provisions | 9,815 | 10,118 | (303) | (3.0) | 10,852 | ||||||||||||
Other liabilities | 26,271 | 26,943 | (672) | (2.5) | 27,773 | ||||||||||||
Total liabilities | 1,482,671 | 1,422,932 | 59,739 | 4.2 | 1,416,928 | ||||||||||||
Shareholders' equity | 118,380 | 114,493 | 3,887 | 3.4 | 114,620 | ||||||||||||
Capital stock | 8,670 | 8,309 | 361 | 4.3 | 8,670 | ||||||||||||
Reserves | 104,702 | 116,894 | (12,192) | (10.4) | 114,721 | ||||||||||||
Attributable profit to the Group | 5,849 | (9,048) | 14,897 | — | (8,771) | ||||||||||||
Less: dividends | (841) | (1,662) | 821 | (49.4) | — | ||||||||||||
Other comprehensive income | (32,992) | (32,747) | (245) | 0.7 | (33,144) | ||||||||||||
Minority interests | 10,236 | 9,564 | 672 | 7.0 | 9,846 | ||||||||||||
Total equity | 95,624 | 91,310 | 4,314 | 4.7 | 91,322 | ||||||||||||
Total liabilities and equity | 1,578,295 | 1,514,242 | 64,053 | 4.2 | 1,508,250 |
January - September 2021
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13
|
GRUPO SANTANDER BALANCE SHEET | ||||||||
Executive summary * | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Loans and advances to customers (excl. reverse repos)
|
Customer funds (deposits excl. repos + mutual funds)
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Credit normalization following the uptick at the beginning of the pandemic, due to high liquidity in the system | Strong increase in customer funds benefiting from the higher propensity to save derived from the health crisis | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
942 |
p 1% QoQ
|
p 4% YoY
|
1,049 |
p 2% QoQ
|
p 7% YoY
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
billion | billion | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
è By segment (YoY change):
|
è By product (YoY change):
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Growth backed by individuals and large corporates | Of note were demand deposits (which account for 66% of customer funds) and mutual funds | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Individuals | SMEs and corporates | CIB and institutions | Demand | Time | Mutual funds | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
+4% | -2% | +9% | +10% | -9% | +17% | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
(*) Changes in constant euros | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Gross loans and advances to customers (excl. reverse repos) | |||||
EUR billion |
Gross loans and advances to customers (excl. reverse repos) | ||
% operating areas. September 2021 |
+6 | % |
*
|
|||
Sep-21 / Sep-20 | |||||
14
|
|
January - September 2021
|
Customer funds | ||
EUR billion |
Customer funds | ||
% operating areas. September 2021 |
January - September 2021
|
|
15
|
SOLVENCY RATIOS | ||||||||
Executive summary | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Fully-loaded capital ratio | Fully-loaded CET1 ratio | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
The fully-loaded CET1 ratio was at the top of our 11-12% target range, following a strong quarterly increase | In the quarter, strong organic generation driven by profit and RWA management | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Organic generation | +48 bps | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
TNAV per share | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
TNAV per share was EUR 3.99, 1.4% higher quarter-on-quarter and +6.5% year-on-year including dividends
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Fully-loaded CET1 ratio performance | ||
% |
|
16
|
|
January - September 2021
|
STRESS TEST | ||||||||
Gross Domestic Product (GDP) | |||||||||||||||||||||||||||||||||||||||||||||||
Change (%) | |||||||||||||||||||||||||||||||||||||||||||||||
|
Eurozone |
|
UK |
|
US |
|
Brazil | ||||||||||||||||||||||||||||||||||||||||
2021 | 2021-23 | 2021 | 2021-23 | 2021 | 2021-23 | 2021 | 2021-23 | ||||||||||||||||||||||||||||||||||||||||
Baseline scenario | 3.9 | % | 11.0 | % | 5.9 | % | 11.0 | % | 3.1 | % | 8.0 | % | 2.8 | % | 8.0 | % | |||||||||||||||||||||||||||||||
Adverse scenario | -1.5 | % | -4.0 | % | -3.6 | % | -4.0 | % | -3.5 | % | -4.0 | % | -5.2 | % | -5.0 | % |
|
Santander: resilience of our income statement was reflected in greater capital stability
|
Phased-in CET1 ratio 2020 vs. 2023 | |||||
Adverse scenario. Basis points |
Profit after tax (accumulated 3 years) | |||||
Adverse scenario. EUR million |
Peer average | System | ||||||||||||||||||||||
January - September 2021
|
|
17
|
RISK MANAGEMENT
|
||||||||
Executive summary | ||||||||||||||||||||||||||||||||||||||||||||||||||
Credit risk | Market risk | |||||||||||||||||||||||||||||||||||||||||||||||||
Credit quality indicators maintained the positive trend of the first half of the year
|
Market risk profile remained low, with stable VaR in a context of economic recovery amid increased volatility
|
|||||||||||||||||||||||||||||||||||||||||||||||||
Cost of credit2
|
NPL ratio | Coverage ratio | ||||||||||||||||||||||||||||||||||||||||||||||||
0.90% | 3.18% | 74% | Q3'21 |
Average
VaR |
EUR 10.6 million
|
|||||||||||||||||||||||||||||||||||||||||||||
q 4 bps vs Q2'21
|
q 4 bps vs Q2'21
|
p 1 pp vs Q2'21
|
||||||||||||||||||||||||||||||||||||||||||||||||
Structural and liquidity risk | Operational risk | |||||||||||||||||||||||||||||||||||||||||||||||||
Robust and diversified liquidity buffer, with ratios well above regulatory limits
|
Losses continued to be within expected levels and were lower than Q2'21 in relative terms by Basel categories
|
|||||||||||||||||||||||||||||||||||||||||||||||||
LCR 164% 0 pp vs Q2'21
|
||||||||||||||||||||||||||||||||||||||||||||||||||
18
|
|
January - September 2021
|
January - September 2021
|
|
19
|
Trading portfolios1. VaR performance
|
||
EUR million |
20
|
|
January - September 2021
|
GENERAL BACKGROUND
|
||||||||
Country
|
GDP Change1
|
Economic performance
|
|||||||||
|
Eurozone
|
+6.0% |
The reopening of economic activities restricted by the pandemic continued to boost GDP growth, which could return to pre-crisis levels by the end of 2021. The unemployment rate fell to 7.5% in August. Inflation rose to 3.4% in September due to temporary factors. The ECB insists that it will maintain loose funding conditions to consolidate the economic recovery.
|
||||||||
|
Spain
|
+5.6% |
Restrictions to economic activity continued to ease, driving GDP growth. Inflation (4% in September) picked up due to the impact of energy prices and the normalization of some prices that had fallen due to the pandemic. Employment rose, bringing back to work a significant amount of employees who had been on the temporary workforce reduction scheme (ERTE) and reducing the unemployment rate (to 15.3% in Q2'21).
|
||||||||
|
United Kingdom
|
+7.3% |
UK economic recovery stalled in July amid worker shortages and bottlenecks. The labour market continued to improve (unemployment was 4.5% in August). Inflation (3.1% in September) exceeded the BoE's target, which kept interest rates stable (0.1%) and maintained the bond-buying target, although it expressed its willingness to bring forward monetary policy normalization.
|
||||||||
|
Portugal
|
+4.3% |
The reopening of the economy, supported by a high vaccination rate (83% of the population) has enabled economic growth to progress towards pre-pandemic levels (still 5.8% below Q4'19), with private consumption as the main driver. The labour market improved (unemployment rate at 6.7% in Q2'21) and inflation picked up (1.5% in September), but without showing a clear acceleration pattern.
|
||||||||
|
Poland
|
+5.1% |
The economy started to return to normal in Q2'21, with rapid GDP growth supported by domestic demand, especially consumption, but accompanied by high inflation (5.9% in September). The labour market remained solid (unemployment rate at 3.5%). In this context, the central bank raised Poland's official interest rate by 40 bps to 0.50% in early October.
|
||||||||
|
United States
|
+6.1% |
GDP continued to grow strongly in Q2'21, thanks to the fiscal impulse and the reopening of the economy. Inflation rebounded (5.4% in September) due to higher prices in the areas most affected by the pandemic and supply-side problems. The spike in covid-19 cases in the summer somewhat delayed the recovery of the labour market, but the Fed considers this improvement to be sufficient and will start to tighten monetary policy with the announcement of tapering this year.
|
||||||||
|
Mexico
|
+6.9% |
Economic growth gained momentum in Q2'21, driven by the reopening of the services sector and exports, but with some weakness in industry. Inflation rebounded sharply (6.0% in September), with widespread pressure on the prices of goods and services, leading the central bank to continue raising Mexico's official interest rate (+50 bps in Q3'21 to 4.75%).
|
||||||||
|
Brazil
|
+6.4% |
Economic recovery continued to be driven by the reopening of the services sector, thanks to progress in vaccination and improved mobility, but international supply problems dampened growth in the industry. Inflation continued to pick up (10.25% in August) and the central bank continued to raise Brazil's interest rate, by 200 bps in Q3'21 (6.25%), and indicated that the hikes will continue.
|
||||||||
|
Chile | +8.8% |
Strong GDP growth in H1'21 driven by progress in vaccination and high fiscal impulses and liquidity (via partial withdrawals of savings from pension plans). Inflation picked up (5.3% in September) and the central bank started to raise the official interest rate in Q3'21, increasing it by 100 bps to 1.5%, and in October by 125 bps to 2.75%.
|
||||||||
|
Argentina | +10.3% |
After starting Q2'21 with a slight relapse due to the tighter restrictions imposed in the second wave of covid-19, economic growth resumed its recovery in the last few months, boosted by progress in vaccination and increased mobility. Inflation remains high (3.5% in September).
|
January - September 2021
|
|
21
|
DESCRIPTION OF SEGMENTS
|
||||||||
22
|
|
January - September 2021
|
The businesses included in each of the segments and business areas in this report and the accounting principles under which their results are presented here may differ from the businesses included and accounting principles applied in the financial information separately prepared and disclosed by our subsidiaries (some of which are publicly listed) which in name or geographical description may seem to correspond to the business areas covered in this report. Accordingly, the results of operations and trends shown for our business areas in this document may differ materially from those of such subsidiaries.
As described on the previous page, the results of our business areas presented below are provided on the basis of underlying results only and including the impact of foreign exchange rate fluctuations. However, for a better understanding of the actual changes in the performance of our business areas, we provide and discuss the year-on-year changes to our results excluding such impact.
On the other hand, certain figures contained in this report, including financial information, have been subject to rounding to enhance their presentation. Accordingly, in certain instances, the sum of the numbers in a column or a row in tables contained in this report may not conform exactly to the total figure given for that column or row.
|
January - September 2021
|
|
23
|
Underlying attributable profit to the parent distribution*
|
||
9M'21 |
24
|
|
January - September 2021
|
January - September 2021
|
|
25
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
EUROPE | Underlying attributable profit | ||||||
EUR 2,293 mn | ||||||||
Executive summary (changes in constant euros)
→ We are accelerating our One Santander business transformation in Europe to achieve superior growth and a more efficient operating model that should allow us to progress towards our medium-term underlying RoTE target of 10-12%1.
→ Positive P&L performance, with higher revenue (+12%) and lower costs (-1%) and provisions (-23%), which led to an underlying attributable profit of EUR 2,293 million (+98% year-on-year).
→ Volume growth in the last 12 months in almost all markets: loans grew 3% and deposits rose 4%, with positive trends since the beginning of the year.
|
Loyal customers. September 2021
|
||||||||||||||||||||
Thousands. % loyal / active customers | ||||||||||||||||||||
37 | % | / active customers | 36 | % | 31% | 50% | 55% | |||||||||||||
|
||||||||||||||||||||
|
10,197 | |||||||||||||||||||
Digital customers. September 2021
|
||||||||||||||||||||
Thousands. YoY % change | ||||||||||||||||||||
+6 | % | YoY | +3 | % | +5% | +9% | +8% | |||||||||||||
|
||||||||||||||||||||
|
15,884 | |||||||||||||||||||
26
|
|
January - September 2021
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
Business performance. September 2021
|
||||||||||||||||||||||||||||||||||||||
EUR billion and YoY % change in constant euros | ||||||||||||||||||||||||||||||||||||||
|
567 | +3% |
|
695 | +6% | |||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
Customer deposits excl.
repos + mutual funds |
Europe. Underlying income statement | ||||||||||||||||||||||||||
EUR million and % change | ||||||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | |||||||||||||||||||||||
Q3'21 | % | excl. FX | 9M'21 | % | excl. FX | |||||||||||||||||||||
Revenue | 4,208 | +7 | +7 | 12,299 | +12 | +12 | ||||||||||||||||||||
Expenses | -2,048 | -1 | -1 | -6,191 | -1 | -1 | ||||||||||||||||||||
Net operating income | 2,160 | +16 | +15 | 6,108 | +29 | +29 | ||||||||||||||||||||
LLPs | -676 | +11 | +12 | -1,877 | -22 | -23 | ||||||||||||||||||||
PBT | 1,227 | +33 | +33 | 3,377 | +96 | +96 | ||||||||||||||||||||
Underlying attrib. profit | 867 | +45 | +44 | 2,293 | +98 | +98 |
January - September 2021
|
|
27
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
Spain | Underlying attributable profit | ||||||
EUR 730 mn |
|
United Kingdom | Underlying attributable profit | ||||||
EUR 1,145 mn |
28
|
|
January - September 2021
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
Portugal | Underlying attributable profit | ||||||
EUR 339 mn |
|
Poland | Underlying attributable profit | ||||||
EUR 125 mn |
January - September 2021
|
|
29
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
NORTH AMERICA | Underlying attributable profit | ||||||
EUR 2,288 mn | ||||||||
Executive summary (changes in constant euros)
→ In North America, the Group's strategy is to accelerate profitable growth in the US, increase collaboration between countries and implementing local priorities.
→ In activity, customer funds surged 10% boosted by higher retail and corporate deposits in the US and mutual funds. Loans and advances to customers increased 1% (excluding the Bluestem portfolio disposal) driven by mortgage lending in Mexico and auto in the US.
→ Underlying attributable profit surged 122% year-on-year, driven largely by higher revenue in the US and lower LLPs in the region.
|
Loyal customers. September 2021
|
||||||||||||||||||||
Thousands. % loyal / active customers | ||||||||||||||||||||
38 | % | / active customers | 23% | 40% | ||||||||||||||||
|
||||||||||||||||||||
|
4,144 | |||||||||||||||||||
Digital customers. September 2021
|
||||||||||||||||||||
Thousands. YoY % change1
|
||||||||||||||||||||
+11 | % | YoY | +4% | +11% | ||||||||||||||||
|
||||||||||||||||||||
|
6,485 | |||||||||||||||||||
30
|
|
January - September 2021
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
Business performance. September 2021
|
||||||||||||||||||||||||||||||||||||||
EUR billion and YoY % change in constant euros1
|
||||||||||||||||||||||||||||||||||||||
|
127 | +1% |
|
134 | +10% | |||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
Customer deposits excl.
repos + mutual funds |
North America. Underlying income statement | ||||||||||||||||||||||||||
EUR million and % change | ||||||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | |||||||||||||||||||||||
Q3'21 | % | excl. FX | 9M'21 | % | excl. FX | |||||||||||||||||||||
Revenue | 2,779 | +2 | 0 | 8,266 | -1 | +3 | ||||||||||||||||||||
Expenses | -1,275 | +7 | +5 | -3,617 | +4 | +8 | ||||||||||||||||||||
Net operating income | 1,504 | -1 | -4 | 4,649 | -5 | -1 | ||||||||||||||||||||
LLPs | -506 | +160 | +157 | -1,095 | -65 | -64 | ||||||||||||||||||||
PBT | 959 | -28 | -30 | 3,504 | +112 | 117 | ||||||||||||||||||||
Underlying attrib. profit | 661 | -23 | -25 | 2,288 | +117 | +122 |
January - September 2021
|
|
31
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
United States | Underlying attributable profit | ||||||
EUR 1,788 mn |
|
Mexico | Underlying attributable profit | ||||||
EUR 602 mn |
32
|
|
January - September 2021
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
SOUTH AMERICA | Underlying attributable profit | ||||||
EUR 2,471 mn | ||||||||
Executive summary (changes in constant euros)
→ We continued with our strategy to strengthen connectivity across the region and enable the exportation of positive experiences across units, capturing new business opportunities.
→ We remain focused on delivering profitable growth, increasing loyalty and customer attraction, and controlling costs, amid high inflation, and risks.
→ Double-digit growth year-on-year in both gross loans and advances to customers and customer deposits, underpinned by innovation in our product and service proposition. In addition, we are expanding ESG initiatives in the region.
→ Underlying attributable profit increased 31% year-on-year backed by positive customer revenue performance, improved efficiency and lower provisions.
|
Loyal customers. September 2021
|
||||||||||||||||||||
Thousands. % loyal / active customers | ||||||||||||||||||||
29 | % | / active customers | 26% | 41% | 52% | 23% | ||||||||||||||
|
||||||||||||||||||||
|
10,043 | |||||||||||||||||||
Digital customers. September 2021
|
||||||||||||||||||||
Thousands. YoY % change | ||||||||||||||||||||
+18 | % | YoY | +20% | +30% | +1% | +13% | ||||||||||||||
|
||||||||||||||||||||
|
23,531 | |||||||||||||||||||
January - September 2021
|
|
33
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
Business performance. September 2021
|
||||||||||||||||||||||||||||||||||||||
EUR billion and YoY % change in constant euros | ||||||||||||||||||||||||||||||||||||||
|
126 | +10% |
|
163 | +10% | |||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||
Gross loans and advances to customers excl. reverse repos |
Customer deposits excl.
repos + mutual funds |
34
|
|
January - September 2021
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
Brazil | Underlying attributable profit | ||||||
EUR 1,762 mn |
|
Chile | Underlying attributable profit | ||||||
EUR 463 mn |
January - September 2021
|
|
35
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
Argentina | Underlying attributable profit | ||||||
EUR 180 mn |
Other South America |
|
|
|
||||||||
36
|
|
January - September 2021
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
DCB | DIGITAL CONSUMER BANK | Underlying attributable profit | ||||||
EUR 935 mn | ||||||||
Executive summary (changes in constant euros)
→ Ongoing execution of the strategic operations defined in 2020, aimed at increasing our business capabilities and generating significant growth.
→ New lending stood well above 9M'20 (+11% year-on-year), despite lockdowns in early 2021. Activity in the quarter was dampened by global production issues in the new auto market while used vehicle volumes were broadly flat. Conversely, consumer new lending increased.
→ Underlying attributable profit was EUR 935 million, improving 17% year-on-year, favoured by revenue growth (+4% year-on-year) and cost of credit improvement. Underlying RoTE rose to 13%, and RoRWA was 2.2% in SCF.
|
Digital Consumer Bank. Loan distribution | |||||
September 2021 |
Germany | ||||||||
Nordics | ||||||||
Spain | ||||||||
France | ||||||||
The UK | ||||||||
Italy | ||||||||
Poland | ||||||||
Others | ||||||||
January - September 2021
|
|
37
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
38
|
|
January - September 2021
|
Business model
|
|
|
|
|||||||||||||||||||||||
Primary segments |
|
Corporate Centre | Underlying attributable profit | ||||||
EUR -1,607 mn | ||||||||
Executive summary
→ In the current environment, the Corporate Centre continued to play its role supporting the Group and has gradually returned employees to the workplace, with a mixture of on-site and remote working, maintaining a high level of flexibility to meet individuals' needs.
→ The Corporate Centre’s objective is to aid the operating units by contributing value and carrying out the corporate function of oversight and control. It also carries out functions related to financial and capital management.
→ Underlying attributable loss increased 10% compared to the first nine months of 2020, mainly due to lower gains on financial transactions due to exchange rate differences from the hedging of the main units' results, as costs remained flat and other results and provisions decreased year-on-year.
|
January - September 2021
|
|
39
|
Business model
|
||||||||||||||||||||||||||
Secondary segments |
|
Retail Banking | Underlying attributable profit | ||||||
EUR 5,750 mn |
Executive summary | |||||||||||||||||||||||||||||||||||||||||||||||||||||
Results. (9M'21 vs. 9M'20). % change in constant euros
|
Business performance. EUR bn. % change in constant euros
|
||||||||||||||||||||||||||||||||||||||||||||||||||||
Profit growth driven by higher volumes and total income, improving the efficiency ratio and cost of credit | Loans and advances to customers rose 2% and customer funds increased 7% year-on-year | ||||||||||||||||||||||||||||||||||||||||||||||||||||
Total income | Costs | Provisions | Loans and advances to customers | Customer funds | |||||||||||||||||||||||||||||||||||||||||||||||||
+7% | +1% | -35% | 791 |
p 2% YoY
|
773 |
p 7% YoY
|
|||||||||||||||||||||||||||||||||||||||||||||||
Customers | |||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||
Retail Banking. Underlying income statement | ||||||||||||||||||||||||||
EUR million and % change | ||||||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | |||||||||||||||||||||||
Q3'21 | % | excl. FX | 9M'21 | % | excl. FX | |||||||||||||||||||||
Revenue | 10,173 | +4 | +3 | 29,520 | +3 | +7 | ||||||||||||||||||||
Expenses | -4,336 | +2 | +1 | -12,740 | -2 | +1 | ||||||||||||||||||||
Net operating income | 5,837 | +5 | +4 | 16,780 | +7 | +12 | ||||||||||||||||||||
LLPs | -2,199 | +27 | +26 | -5,708 | -38 | -35 | ||||||||||||||||||||
PBT | 3,194 | -5 | -7 | 9,759 | +74 | +82 | ||||||||||||||||||||
Underlying attrib. profit | 1,960 | 0 | -1 | 5,750 | +85 | +92 |
40
|
|
January - September 2021
|
Business model
|
||||||||||||||||||||||||||
Secondary segments |
|
Santander Corporate & Investment Banking | Underlying attributable profit | ||||||
EUR 1,744 mn |
Executive summary | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Results (9M'21 vs 9M'20). % change in constant euros
|
Our strategic pillars | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Strong profit and profitability improvement backed by total income growth across businesses and countries
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Total income | Underlying profit | RoRWA | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
+12% | +26% | 2.4% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Revenue growth by business and region* | Other highlights in the quarter | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
+19% |
Leading positions in the rankings of different products
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
-8% | Structured finance |
Debt capital
markets (DCM) |
Equity capital markets (ECM) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
+13% |
|
|
|
|
|
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Green Global | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
(*) EUR million and % change in constant euros
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
January - September 2021
|
|
41
|
Business model
|
||||||||||||||||||||||||||
Secondary segments |
42
|
|
January - September 2021
|
Business model
|
||||||||||||||||||||||||||
Secondary segments |
|
Wealth Management & Insurance | Underlying attributable profit | ||||||
EUR 698 mn |
Executive summary | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Results (9M'21 vs. 9M'20). % change in constant euros
|
Growth drivers 9M'21
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Solid performance across our three businesses
|
|
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Total fee income generated | Total contribution to profit | Assets under management | RoRWA | Net new money | Net sales | Gross written premiums | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
+11% | +16% | +12% | 7.7% | EUR 7.9 bn | EUR 6.3 bn | +5% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
vs 9M'20 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Total contribution to profit by business | Other highlights in the period | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Constant EUR million (incl. fee income ceded to the Group) | Private Banking |
|
SAM |
|
Insurance |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Customer growth
+13% vs. 9M'20
|
ESG AUM
EUR 9,600 mn +75% vs. Sept. 20
|
Fee income
EUR 1,090 mn +14% vs. 9M'20
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Collaboration volumes | ||||||||||||||||||||
Constant EUR million | ||||||||||||||||||||
9,450 | ||||||||||||||||||||
u | +43% | |||||||||||||||||||
/ Sep 20 | ||||||||||||||||||||
January - September 2021
|
|
43
|
Business model
|
||||||||||||||||||||||||||
Secondary segments |
Business performance: SAM and Private Banking | ||||||||||||||||||||
Constant EUR billion |
Total Assets Under Management | ||
Funds and investment * | ||
SAM | ||
Private Banking | ||
Custody of customer funds | ||
Customer deposits | ||
Customer loans | ||
/ Jun-21 | / Sep-20 | ||||
+2 | % | +12 | % | ||
+2 | % | +10 | % | ||
+2 | % | +7 | % | ||
+1 | % | +18 | % | ||
+2 | % | +23 | % | ||
+2 | % | +3 | % | ||
+5 | % | +25 | % | ||
Total fee income generated | ||||||||||||||||||||||||||||||||
EUR million | ||||||||||||||||||||||||||||||||
2,494 | ||||||||||||||||||||||||||||||||
u | 11% | 32% | ||||||||||||||||||||||||||||||
vs 9M'20 | / total Group | |||||||||||||||||||||||||||||||
Total contribution to profit | ||||||||||||||
EUR million and % change in constant euros | ||||||||||||||
Q3'21 | 9M'21 | |||||||||||||
|
644 |
|
1,733 | |||||||||||
+15 | % | / Q2'21 | +16 | % | / 9M'20 |
44
|
|
January - September 2021
|
Business model
|
||||||||||||||||||||||||||
Secondary segments |
|
Underlying attributable profit | |||||||
EUR -206 mn |
Executive summary | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
PagoNxt
|
Merchant Solutions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Combining our most innovative payments businesses into a single, autonomous company:
|
Through the expansion of our Getnet platform to become a leading global acquirer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
SME customers in LatAm and Europe |
Active
merchants |
Total Payments Volume | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
> 4 million
|
1.19 mn +11% YoY
|
EUR 81.2 bn +53% vs. 9M'20*
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Trade Solutions | Consumer Solutions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
For SMEs & Corporates who operate internationally and want state-of-the-art digital solutions | Delivering engaging payment solutions for individuals in emerging and developed markets | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
SME customers
who operate internationally |
Active customers
Superdigital in Brazil |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
220,000 | +13% YoY | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
(*) % change in constant EUR | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
January - September 2021
|
|
45
|
Business model
|
||||||||||||||||||||||||||
Secondary segments |
Merchant solutions | ||||||||||||||||||||||||||||||||||||||||||||
Active merchants | Total Payments Volumes | |||||||||||||||||||||||||||||||||||||||||||
Millions | EUR billion | |||||||||||||||||||||||||||||||||||||||||||
1.19 | ||||||||||||||||||||||||||||||||||||||||||||
1.07 | +11% | 81.2 | ||||||||||||||||||||||||||||||||||||||||||
+53% | ||||||||||||||||||||||||||||||||||||||||||||
53.0 | ||||||||||||||||||||||||||||||||||||||||||||
Sep-20 | Sep-21 | 9M'20 | 9M'21 |
Active corporate / business clients | ||||||||||||||
September 2021 | ||||||||||||||
|
7,300 |
PagoNxt. Revenue performance | ||||||||||||||||||||||||||||||||||||||||||||
Constant EUR million | ||||||||||||||||||||||||||||||||||||||||||||
334 | ||||||||||||||||||||||||||||||||||||||||||||
237 | +41% | +49% | 142 | |||||||||||||||||||||||||||||||||||||||||
95 | ||||||||||||||||||||||||||||||||||||||||||||
9M'20 | 9M'21 | H1'21* | Q3'21 |
46
|
|
January - September 2021
|
RESPONSIBLE BANKING | ||||||||
|
Santander Responsible Banking targets
|
January - September 2021
|
|
47
|
|
9M'21 highlights
|
||||
|
Environmental
|
|
Social
|
|
48
|
|
January - September 2021
|
CORPORATE GOVERNANCE | ||||||||
A responsible bank has a solid governance model with well-defined functions, it manages risks and opportunities prudently and defines its long-term strategy looking out for the interests of all its stakeholders and society in general
|
|
January - September 2021
|
|
49
|
SANTANDER SHARE | ||||||||
Share price | ||||||||||||||
|
|
|||||||||||||
START 31/12/2020
|
END 30/09/2021
|
|||||||||||||
€2.538 | €3.137 | |||||||||||||
|
|
|||||||||||||
Maximum 03/06/2021
|
Minimum 28/01/2021
|
|||||||||||||
€3.509 | €2.375 |
Comparative share performance | ||
50
|
|
January - September 2021
|
|
2nd
|
Bank in the Eurozone by market capitalization | ||||||
EUR 54,389 million
|
The Santander share | |||||
September 2021 | |||||
Shares and trading data | |||||
Shares (number) | 17,340,641,302 | ||||
Average daily turnover (number of shares) | 48,347,400 | ||||
Share liquidity (%) | 54 | ||||
(Number of shares traded during the year / number of shares) | |||||
Stock market indicators | |||||
Price / Tangible book value (X) | 0.79 | ||||
Free float (%) | 99.95 |
Share capital distribution by type of shareholder | |||||
September 2021 |
Institutions | |||||
59.32% | |||||
Board * | |||||
1.05% | |||||
Retail | |||||
39.63% | |||||
January - September 2021
|
|
51
|
52
|
|
January - September 2021
|
Net fee income. Consolidated | ||||||||||||||||||||
EUR million | ||||||||||||||||||||
Q3'21 | Q2'21 | Change (%) | 9M'21 | 9M'20 | Change (%) | |||||||||||||||
Fees from services | 1,412 | 1,429 | (1.2) | 4,255 | 4,270 | (0.4) | ||||||||||||||
Wealth management and marketing of customer funds | 968 | 931 | 4.0 | 2,751 | 2,543 | 8.2 | ||||||||||||||
Securities and custody | 261 | 261 | — | 804 | 746 | 7.8 | ||||||||||||||
Net fee income | 2,641 | 2,621 | 0.8 | 7,810 | 7,559 | 3.3 |
Operating means. Consolidated | |||||||||||||||||||||||
Employees | Branches | ||||||||||||||||||||||
Sep-21 | Sep-20 | Change | Sep-21 | Sep-20 | Change | ||||||||||||||||||
Europe | 62,577 | 69,928 | (7,351) | 3,265 | 4,700 | (1,435) | |||||||||||||||||
Spain | 23,038 | 27,053 | (4,015) | 1,948 | 3,110 | (1,162) | |||||||||||||||||
United Kingdom | 20,008 | 22,741 | (2,733) | 450 | 564 | (114) | |||||||||||||||||
Portugal | 5,716 | 6,431 | (715) | 397 | 499 | (102) | |||||||||||||||||
Poland | 9,776 | 10,698 | (922) | 458 | 515 | (57) | |||||||||||||||||
Other | 4,039 | 3,005 | 1,034 | 12 | 12 | — | |||||||||||||||||
North America | 43,135 | 38,289 | 4,846 | 1,888 | 2,014 | (126) | |||||||||||||||||
US | 15,484 | 16,189 | (705) | 514 | 584 | (70) | |||||||||||||||||
Mexico | 27,027 | 21,770 | 5,257 | 1,374 | 1,430 | (56) | |||||||||||||||||
Other | 624 | 330 | 294 | — | — | — | |||||||||||||||||
South America | 69,961 | 66,517 | 3,444 | 4,443 | 4,447 | (4) | |||||||||||||||||
Brazil | 47,877 | 43,689 | 4,188 | 3,591 | 3,562 | 29 | |||||||||||||||||
Chile | 10,570 | 11,200 | (630) | 332 | 354 | (22) | |||||||||||||||||
Argentina | 8,715 | 9,267 | (552) | 408 | 427 | (19) | |||||||||||||||||
Other | 2,799 | 2,361 | 438 | 112 | 104 | 8 | |||||||||||||||||
Digital Consumer Bank | 15,920 | 16,101 | (181) | 308 | 359 | (51) | |||||||||||||||||
Corporate Centre | 1,710 | 1,743 | (33) | ||||||||||||||||||||
Total Group | 193,303 | 192,578 | 725 | 9,904 | 11,520 | (1,616) |
January - September 2021
|
|
53
|
Loans and advances to customers. Consolidated | |||||||||||||||||
EUR million | |||||||||||||||||
Change | |||||||||||||||||
Sep-21 | Sep-20 | Absolute | % | Dec-20 | |||||||||||||
Commercial bills | 42,316 | 28,454 | 13,862 | 48.7 | 37,459 | ||||||||||||
Secured loans | 525,118 | 496,769 | 28,349 | 5.7 | 503,014 | ||||||||||||
Other term loans | 276,474 | 272,961 | 3,513 | 1.3 | 269,143 | ||||||||||||
Finance leases | 38,083 | 35,751 | 2,332 | 6.5 | 36,251 | ||||||||||||
Receivable on demand | 9,549 | 8,771 | 778 | 8.9 | 7,903 | ||||||||||||
Credit cards receivable | 18,570 | 17,468 | 1,102 | 6.3 | 19,507 | ||||||||||||
Impaired assets | 31,629 | 29,873 | 1,756 | 5.9 | 30,815 | ||||||||||||
Gross loans and advances to customers (excl. reverse repos) | 941,739 | 890,047 | 51,692 | 5.8 | 904,092 | ||||||||||||
Reverse repos | 40,358 | 43,474 | (3,116) | (7.2) | 35,702 | ||||||||||||
Gross loans and advances to customers | 982,097 | 933,521 | 48,576 | 5.2 | 939,794 | ||||||||||||
Loan-loss allowances | 23,786 | 22,807 | 979 | 4.3 | 23,595 | ||||||||||||
Loans and advances to customers | 958,311 | 910,714 | 47,597 | 5.2 | 916,199 |
Eligible capital (phased in) 1. Consolidated
|
|||||||||||||||||
EUR million | |||||||||||||||||
Change | |||||||||||||||||
Sep-21 | Sep-20 | Absolute | % | Dec-20 | |||||||||||||
Capital stock and reserves | 115,063 | 125,333 | (10,271) | (8.2) | 125,449 | ||||||||||||
Attributable profit | 5,849 | (9,048) | 14,897 | — | (8,771) | ||||||||||||
Dividends | (1,276) | — | (1,276) | — | (478) | ||||||||||||
Other retained earnings | (34,968) | (35,383) | 415 | (1.2) | (35,345) | ||||||||||||
Minority interests | 6,658 | 6,741 | (82) | (1.2) | 6,669 | ||||||||||||
Goodwill and intangible assets | (15,781) | (16,692) | 910 | (5.5) | (15,711) | ||||||||||||
Other deductions | (4,757) | (4,423) | (334) | 7.6 | (2,415) | ||||||||||||
Core CET1 | 70,787 | 66,528 | 4,259 | 6.4 | 69,399 | ||||||||||||
Preferred shares and other eligible T1 | 10,110 | 8,963 | 1,147 | 12.8 | 9,102 | ||||||||||||
Tier 1 | 80,897 | 75,492 | 5,406 | 7.2 | 78,501 | ||||||||||||
Generic funds and eligible T2 instruments | 12,639 | 10,987 | 1,652 | 15.0 | 12,514 | ||||||||||||
Eligible capital | 93,537 | 86,479 | 7,058 | 8.2 | 91,015 | ||||||||||||
Risk-weighted assets | 577,209 | 555,122 | 22,086 | 4.0 | 562,580 | ||||||||||||
CET1 capital ratio | 12.26 | 11.98 | 0.28 | 12.34 | |||||||||||||
T1 capital ratio | 14.02 | 13.60 | 0.42 | 13.95 | |||||||||||||
Total capital ratio | 16.20 | 15.58 | 0.63 | 16.18 |
54
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
EUROPE | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 2,744 | (0.2) | (0.5) | 8,140 | 12.4 | 11.9 | |||||||||||||||||
Net fee income | 1,079 | (0.6) | (0.6) | 3,236 | 6.7 | 6.9 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
101 | 20.3 | 15.9 | 569 | (18.4) | (18.0) | |||||||||||||||||
Other operating income | 284 | — | — | 354 | — | — | |||||||||||||||||
Total income | 4,208 | 6.8 | 6.5 | 12,299 | 11.8 | 11.5 | |||||||||||||||||
Administrative expenses and amortizations | (2,048) | (1.2) | (1.3) | (6,191) | (1.1) | (1.5) | |||||||||||||||||
Net operating income | 2,160 | 15.5 | 15.2 | 6,108 | 28.9 | 28.8 | |||||||||||||||||
Net loan-loss provisions | (676) | 11.4 | 11.6 | (1,877) | (22.3) | (22.5) | |||||||||||||||||
Other gains (losses) and provisions | (258) | (25.0) | (25.2) | (854) | 42.7 | 42.6 | |||||||||||||||||
Profit before tax | 1,227 | 33.4 | 32.8 | 3,377 | 95.9 | 96.5 | |||||||||||||||||
Tax on profit | (328) | 8.3 | 8.2 | (1,033) | 106.1 | 106.7 | |||||||||||||||||
Profit from continuing operations | 899 | 45.7 | 44.8 | 2,344 | 91.7 | 92.2 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 899 | 45.7 | 44.8 | 2,344 | 91.7 | 92.2 | |||||||||||||||||
Non-controlling interests | (31) | 80.4 | 71.3 | (51) | (21.8) | (19.1) | |||||||||||||||||
Underlying attributable profit to the parent | 867 | 44.7 | 44.0 | 2,293 | 98.1 | 98.3 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 590,822 | 1.0 | 1.1 | 590,822 | 4.8 | 2.3 | |||||||||||||||||
Cash, central banks and credit institutions | 247,362 | 1.5 | 1.4 | 247,362 | 14.1 | 12.6 | |||||||||||||||||
Debt instruments | 70,762 | (8.7) | (8.4) | 70,762 | (14.8) | (15.4) | |||||||||||||||||
Other financial assets | 48,326 | (2.2) | (2.2) | 48,326 | (8.9) | (9.1) | |||||||||||||||||
Other asset accounts | 30,408 | (6.9) | (6.9) | 30,408 | (22.8) | (23.8) | |||||||||||||||||
Total assets | 987,681 | 0.0 | 0.0 | 987,681 | 3.3 | 1.4 | |||||||||||||||||
Customer deposits | 608,939 | 1.6 | 1.7 | 608,939 | 6.3 | 4.0 | |||||||||||||||||
Central banks and credit institutions | 194,697 | (1.3) | (1.5) | 194,697 | 10.1 | 9.4 | |||||||||||||||||
Marketable debt securities | 75,468 | (4.5) | (4.5) | 75,468 | (16.2) | (19.2) | |||||||||||||||||
Other financial liabilities | 51,041 | (7.0) | (7.0) | 51,041 | (15.3) | (15.5) | |||||||||||||||||
Other liabilities accounts | 11,208 | (6.3) | (6.2) | 11,208 | (6.7) | (8.5) | |||||||||||||||||
Total liabilities | 941,353 | (0.1) | (0.1) | 941,353 | 3.2 | 1.3 | |||||||||||||||||
Total equity | 46,328 | 1.7 | 1.8 | 46,328 | 6.1 | 4.2 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
567,283 | 0.9 | 0.9 | 567,283 | 5.9 | 3.5 | |||||||||||||||||
Customer funds | 694,670 | 1.9 | 2.0 | 694,670 | 8.2 | 6.2 | |||||||||||||||||
Customer deposits (3)
|
589,067 | 1.8 | 1.9 | 589,067 | 6.2 | 4.0 | |||||||||||||||||
Mutual funds | 105,603 | 2.9 | 2.9 | 105,603 | 20.9 | 20.4 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 8.35 | 2.39 | 7.63 | 3.70 | |||||||||||||||||||
Efficiency ratio | 48.7 | (3.9) | 50.3 | (6.6) | |||||||||||||||||||
NPL ratio | 3.15 | (0.16) | 3.15 | (0.14) | |||||||||||||||||||
Total coverage ratio | 51.06 | 2.7 | 51.1 | 2.4 | |||||||||||||||||||
Number of employees | 62,577 | (2.7) | 62,577 | (10.5) | |||||||||||||||||||
Number of branches | 3,265 | (4.0) | 3,265 | (30.5) | |||||||||||||||||||
Number of loyal customers (thousands) | 10,197 | 0.2 | 10,197 | 2.7 | |||||||||||||||||||
Number of digital customers (thousands) | 15,884 | 1.3 | 15,884 | 5.6 |
January - September 2021
|
|
55
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
Spain | |||||||||||||||||
EUR million | |||||||||||||||||
/ Q2'21 | / 9M'20 | ||||||||||||||||
Underlying income statement | Q3'21 | % | 9M'21 | % | |||||||||||||
Net interest income | 975 | (3.9) | 3,009 | 4.1 | |||||||||||||
Net fee income | 616 | (0.1) | 1,821 | 4.6 | |||||||||||||
Gains (losses) on financial transactions (1)
|
95 | (22.6) | 351 | (41.5) | |||||||||||||
Other operating income | 194 | — | 178 | — | |||||||||||||
Total income | 1,881 | 11.1 | 5,359 | 4.1 | |||||||||||||
Administrative expenses and amortizations | (818) | (4.0) | (2,537) | (7.2) | |||||||||||||
Net operating income | 1,063 | 26.3 | 2,822 | 16.8 | |||||||||||||
Net loan-loss provisions | (449) | (8.7) | (1,390) | 0.0 | |||||||||||||
Other gains (losses) and provisions | (162) | 9.8 | (438) | 32.4 | |||||||||||||
Profit before tax | 453 | 123.7 | 995 | 42.9 | |||||||||||||
Tax on profit | (113) | 104.9 | (265) | 32.7 | |||||||||||||
Profit from continuing operations | 340 | 130.7 | 730 | 47.1 | |||||||||||||
Net profit from discontinued operations | — | — | — | — | |||||||||||||
Consolidated profit | 340 | 130.7 | 730 | 47.1 | |||||||||||||
Non-controlling interests | — | (93.7) | — | (15.7) | |||||||||||||
Underlying attributable profit to the parent | 340 | 130.5 | 730 | 47.0 | |||||||||||||
Balance sheet | |||||||||||||||||
Loans and advances to customers | 193,129 | 0.2 | 193,129 | 0.1 | |||||||||||||
Cash, central banks and credit institutions | 133,062 | 3.5 | 133,062 | 18.4 | |||||||||||||
Debt instruments | 15,869 | (15.9) | 15,869 | (27.1) | |||||||||||||
Other financial assets | 2,459 | (1.5) | 2,459 | (4.4) | |||||||||||||
Other asset accounts | 17,644 | 0.3 | 17,644 | (22.4) | |||||||||||||
Total assets | 362,161 | 0.5 | 362,161 | 2.8 | |||||||||||||
Customer deposits | 257,488 | 1.7 | 257,488 | 2.8 | |||||||||||||
Central banks and credit institutions | 50,581 | 0.7 | 50,581 | 6.4 | |||||||||||||
Marketable debt securities | 25,840 | (3.1) | 25,840 | (1.2) | |||||||||||||
Other financial liabilities | 8,604 | (20.3) | 8,604 | 9.5 | |||||||||||||
Other liabilities accounts | 4,046 | 5.1 | 4,046 | 0.9 | |||||||||||||
Total liabilities | 346,559 | 0.5 | 346,559 | 3.2 | |||||||||||||
Total equity | 15,602 | 1.0 | 15,602 | (4.7) | |||||||||||||
Memorandum items: | |||||||||||||||||
Gross loans and advances to customers (2)
|
199,614 | 0.3 | 199,614 | 0.3 | |||||||||||||
Customer funds | 335,646 | 1.9 | 335,646 | 6.0 | |||||||||||||
Customer deposits (3)
|
257,488 | 1.7 | 257,488 | 2.8 | |||||||||||||
Mutual funds | 78,158 | 2.5 | 78,158 | 18.0 | |||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||
Underlying RoTE | 9.01 | 5.08 | 6.48 | 2.27 | |||||||||||||
Efficiency ratio | 43.5 | (6.8) | 47.3 | (5.7) | |||||||||||||
NPL ratio | 5.99 | (0.23) | 5.99 | 0.01 | |||||||||||||
Total coverage ratio | 48.8 | 2.8 | 48.8 | 2.8 | |||||||||||||
Number of employees | 23,038 | (2.7) | 23,038 | (14.8) | |||||||||||||
Number of branches | 1,948 | 0.1 | 1,948 | (37.4) | |||||||||||||
Number of loyal customers (thousands) | 2,751 | (0.3) | 2,751 | 6.4 | |||||||||||||
Number of digital customers (thousands) | 5,294 | (0.1) | 5,294 | 3.3 |
56
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
United Kingdom | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 1,168 | 6.2 | 5.4 | 3,268 | 29.6 | 26.6 | |||||||||||||||||
Net fee income | 114 | (2.9) | (3.7) | 352 | (11.7) | (13.8) | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
18 | — | — | 2 | (85.0) | (85.4) | |||||||||||||||||
Other operating income | 3 | — | — | 3 | — | — | |||||||||||||||||
Total income | 1,303 | 7.6 | 6.8 | 3,625 | 23.6 | 20.7 | |||||||||||||||||
Administrative expenses and amortizations | (638) | (1.5) | (2.3) | (1,937) | 0.0 | (2.4) | |||||||||||||||||
Net operating income | 665 | 18.1 | 17.3 | 1,688 | 69.8 | 65.8 | |||||||||||||||||
Net loan-loss provisions | (1) | — | — | 67 | — | — | |||||||||||||||||
Other gains (losses) and provisions | (39) | (38.1) | (38.9) | (132) | 24.8 | 21.9 | |||||||||||||||||
Profit before tax | 625 | 6.5 | 5.6 | 1,623 | 426.4 | 413.9 | |||||||||||||||||
Tax on profit | (174) | (7.5) | (8.3) | (478) | 443.5 | 430.6 | |||||||||||||||||
Profit from continuing operations | 452 | 13.0 | 12.2 | 1,145 | 419.6 | 407.3 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 452 | 13.0 | 12.2 | 1,145 | 419.6 | 407.3 | |||||||||||||||||
Non-controlling interests | — | — | — | — | (100.0) | (100.0) | |||||||||||||||||
Underlying attributable profit to the parent | 452 | 13.0 | 12.2 | 1,145 | 419.6 | 407.3 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 261,841 | 0.3 | 0.2 | 261,841 | 5.4 | (0.4) | |||||||||||||||||
Cash, central banks and credit institutions | 60,317 | (3.9) | (3.9) | 60,317 | 29.5 | 22.4 | |||||||||||||||||
Debt instruments | 8,032 | (3.1) | (3.2) | 8,032 | (42.2) | (45.4) | |||||||||||||||||
Other financial assets | 541 | (40.7) | (40.7) | 541 | (69.5) | (71.1) | |||||||||||||||||
Other asset accounts | 6,163 | (18.0) | (18.0) | 6,163 | (32.5) | (36.2) | |||||||||||||||||
Total assets | 336,894 | (1.1) | (1.1) | 336,894 | 5.3 | (0.4) | |||||||||||||||||
Customer deposits | 242,678 | (0.4) | (0.4) | 242,678 | 8.2 | 2.2 | |||||||||||||||||
Central banks and credit institutions | 30,699 | 0.3 | 0.3 | 30,699 | 79.0 | 69.1 | |||||||||||||||||
Marketable debt securities | 41,830 | (6.0) | (6.0) | 41,830 | (26.2) | (30.3) | |||||||||||||||||
Other financial liabilities | 2,895 | 7.6 | 7.5 | 2,895 | (1.9) | (7.3) | |||||||||||||||||
Other liabilities accounts | 3,213 | (13.1) | (13.1) | 3,213 | (26.5) | (30.5) | |||||||||||||||||
Total liabilities | 321,314 | (1.2) | (1.2) | 321,314 | 5.2 | (0.6) | |||||||||||||||||
Total equity | 15,580 | 0.5 | 0.5 | 15,580 | 9.3 | 3.3 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
243,757 | 0.5 | 0.4 | 243,757 | 7.4 | 1.5 | |||||||||||||||||
Customer funds | 234,041 | (0.7) | (0.8) | 234,041 | 8.7 | 2.7 | |||||||||||||||||
Customer deposits (3)
|
225,411 | (0.8) | (0.8) | 225,411 | 8.4 | 2.4 | |||||||||||||||||
Mutual funds | 8,630 | 0.4 | 0.4 | 8,630 | 16.3 | 9.9 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 13.18 | 1.08 | 11.53 | 9.29 | |||||||||||||||||||
Efficiency ratio | 48.9 | (4.5) | 53.4 | (12.7) | |||||||||||||||||||
NPL ratio | 1.27 | (0.03) | 1.27 | (0.06) | |||||||||||||||||||
Total coverage ratio | 36.6 | (0.8) | 36.6 | (5.1) | |||||||||||||||||||
Number of employees | 20,008 | (4.1) | 20,008 | (12.0) | |||||||||||||||||||
Number of branches | 450 | (18.6) | 450 | (20.2) | |||||||||||||||||||
Number of loyal customers (thousands) | 4,397 | (0.5) | 4,397 | (1.8) | |||||||||||||||||||
Number of digital customers (thousands) | 6,532 | 2.1 | 6,532 | 5.2 |
January - September 2021
|
|
57
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
Portugal | |||||||||||||||||
EUR million | |||||||||||||||||
/ Q2'21 | / 9M'20 | ||||||||||||||||
Underlying income statement | Q3'21 | % | 9M'21 | % | |||||||||||||
Net interest income | 185 | (3.5) | 569 | (3.9) | |||||||||||||
Net fee income | 115 | 4.3 | 325 | 13.9 | |||||||||||||
Gains (losses) on financial transactions (1)
|
(2) | — | 151 | 43.2 | |||||||||||||
Other operating income | 14 | — | (3) | 2.2 | |||||||||||||
Total income | 312 | 3.0 | 1,042 | 6.3 | |||||||||||||
Administrative expenses and amortizations | (140) | (2.0) | (429) | (2.8) | |||||||||||||
Net operating income | 172 | 7.5 | 613 | 13.9 | |||||||||||||
Net loan-loss provisions | (25) | (27.8) | (95) | (37.6) | |||||||||||||
Other gains (losses) and provisions | (2) | (84.7) | (26) | (28.2) | |||||||||||||
Profit before tax | 145 | 27.4 | 492 | 40.5 | |||||||||||||
Tax on profit | (45) | 27.2 | (153) | 43.0 | |||||||||||||
Profit from continuing operations | 100 | 27.5 | 339 | 39.4 | |||||||||||||
Net profit from discontinued operations | — | — | — | — | |||||||||||||
Consolidated profit | 100 | 27.5 | 339 | 39.4 | |||||||||||||
Non-controlling interests | — | 32.9 | (1) | 78.3 | |||||||||||||
Underlying attributable profit to the parent | 100 | 27.5 | 339 | 39.3 | |||||||||||||
Balance sheet | |||||||||||||||||
Loans and advances to customers | 39,168 | 1.0 | 39,168 | 4.2 | |||||||||||||
Cash, central banks and credit institutions | 9,177 | 5.2 | 9,177 | 34.9 | |||||||||||||
Debt instruments | 8,752 | (3.0) | 8,752 | (25.0) | |||||||||||||
Other financial assets | 1,566 | 7.8 | 1,566 | 5.1 | |||||||||||||
Other asset accounts | 1,329 | (3.9) | 1,329 | (23.3) | |||||||||||||
Total assets | 59,992 | 1.0 | 59,992 | 1.2 | |||||||||||||
Customer deposits | 41,817 | 0.9 | 41,817 | 4.1 | |||||||||||||
Central banks and credit institutions | 9,487 | 0.0 | 9,487 | (2.5) | |||||||||||||
Marketable debt securities | 2,651 | 6.8 | 2,651 | (19.0) | |||||||||||||
Other financial liabilities | 218 | (0.2) | 218 | (17.8) | |||||||||||||
Other liabilities accounts | 1,671 | (1.3) | 1,671 | (8.2) | |||||||||||||
Total liabilities | 55,844 | 0.9 | 55,844 | 1.0 | |||||||||||||
Total equity | 4,148 | 2.8 | 4,148 | 2.9 | |||||||||||||
Memorandum items: | |||||||||||||||||
Gross loans and advances to customers (2)
|
40,204 | 0.9 | 40,204 | 4.0 | |||||||||||||
Customer funds | 45,982 | 1.3 | 45,982 | 6.5 | |||||||||||||
Customer deposits (3)
|
41,817 | 0.9 | 41,817 | 4.1 | |||||||||||||
Mutual funds | 4,165 | 5.7 | 4,165 | 39.7 | |||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||
Underlying RoTE | 9.79 | 1.92 | 11.19 | 2.68 | |||||||||||||
Efficiency ratio | 44.9 | (2.3) | 41.2 | (3.9) | |||||||||||||
NPL ratio | 3.44 | (0.27) | 3.44 | (0.81) | |||||||||||||
Total coverage ratio | 75.5 | 2.6 | 75.5 | 11.3 | |||||||||||||
Number of employees | 5,716 | (5.5) | 5,716 | (11.1) | |||||||||||||
Number of branches | 397 | (5.0) | 397 | (20.4) | |||||||||||||
Number of loyal customers (thousands) | 845 | 1.2 | 845 | 5.5 | |||||||||||||
Number of digital customers (thousands) | 980 | (0.1) | 980 | 8.6 |
58
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
Poland | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 251 | 0.4 | 1.3 | 741 | (6.7) | (4.0) | |||||||||||||||||
Net fee income | 133 | 4.9 | 5.7 | 386 | 16.2 | 19.5 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
22 | 4.4 | 5.3 | 63 | (1.5) | 1.3 | |||||||||||||||||
Other operating income | (1) | — | — | (11) | (80.1) | (79.6) | |||||||||||||||||
Total income | 405 | (3.0) | (2.2) | 1,179 | 3.8 | 6.7 | |||||||||||||||||
Administrative expenses and amortizations | (162) | (0.8) | 0.0 | (483) | 1.7 | 4.6 | |||||||||||||||||
Net operating income | 243 | (4.4) | (3.7) | 696 | 5.3 | 8.3 | |||||||||||||||||
Net loan-loss provisions | (47) | 4.2 | 5.3 | (161) | (35.5) | (33.7) | |||||||||||||||||
Other gains (losses) and provisions | (56) | (55.7) | (55.2) | (254) | 134.7 | 141.4 | |||||||||||||||||
Profit before tax | 140 | 68.6 | 69.6 | 281 | (7.3) | (4.7) | |||||||||||||||||
Tax on profit | (37) | 10.4 | 11.3 | (104) | 6.8 | 9.9 | |||||||||||||||||
Profit from continuing operations | 103 | 108.9 | 109.9 | 177 | (14.0) | (11.6) | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 103 | 108.9 | 109.9 | 177 | (14.0) | (11.6) | |||||||||||||||||
Non-controlling interests | (32) | 107.9 | 108.8 | (52) | (18.7) | (16.4) | |||||||||||||||||
Underlying attributable profit to the parent | 70 | 109.3 | 110.3 | 125 | (11.9) | (9.4) | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 28,925 | 0.1 | 1.9 | 28,925 | 2.5 | 4.1 | |||||||||||||||||
Cash, central banks and credit institutions | 1,746 | (7.5) | (5.9) | 1,746 | (10.7) | (9.4) | |||||||||||||||||
Debt instruments | 14,595 | (3.8) | (2.1) | 14,595 | 10.0 | 11.6 | |||||||||||||||||
Other financial assets | 824 | 5.9 | 7.8 | 824 | 53.2 | 55.6 | |||||||||||||||||
Other asset accounts | 1,277 | (0.8) | 1.0 | 1,277 | (8.6) | (7.2) | |||||||||||||||||
Total assets | 47,367 | (1.4) | 0.4 | 47,367 | 4.4 | 6.0 | |||||||||||||||||
Customer deposits | 36,247 | 0.6 | 2.4 | 36,247 | 6.8 | 8.4 | |||||||||||||||||
Central banks and credit institutions | 2,008 | (11.8) | (10.2) | 2,008 | (22.8) | (21.6) | |||||||||||||||||
Marketable debt securities | 1,944 | (21.1) | (19.7) | 1,944 | (0.7) | 0.8 | |||||||||||||||||
Other financial liabilities | 885 | 4.8 | 6.7 | 885 | 35.6 | 37.6 | |||||||||||||||||
Other liabilities accounts | 1,210 | (2.5) | (0.7) | 1,210 | 6.3 | 7.9 | |||||||||||||||||
Total liabilities | 42,293 | (1.3) | 0.5 | 42,293 | 4.9 | 6.5 | |||||||||||||||||
Total equity | 5,074 | (2.0) | (0.3) | 5,074 | (0.1) | 1.4 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
29,955 | 0.2 | 2.0 | 29,955 | 2.6 | 4.1 | |||||||||||||||||
Customer funds | 41,042 | 0.7 | 2.5 | 41,042 | 9.1 | 10.8 | |||||||||||||||||
Customer deposits (3)
|
36,247 | 0.6 | 2.4 | 36,247 | 6.8 | 8.4 | |||||||||||||||||
Mutual funds | 4,795 | 1.0 | 2.8 | 4,795 | 31.2 | 33.2 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 8.60 | 4.50 | 5.10 | (0.82) | |||||||||||||||||||
Efficiency ratio | 40.0 | 0.9 | 41.0 | (0.8) | |||||||||||||||||||
NPL ratio | 4.34 | (0.24) | 4.34 | (0.24) | |||||||||||||||||||
Total coverage ratio | 74.6 | 2.1 | 74.6 | 3.8 | |||||||||||||||||||
Number of employees | 9,776 | (1.6) | 9,776 | (8.6) | |||||||||||||||||||
Number of branches | 458 | (2.8) | 458 | (11.1) | |||||||||||||||||||
Number of loyal customers (thousands) | 2,205 | 1.8 | 2,205 | 6.7 | |||||||||||||||||||
Number of digital customers (thousands) | 2,917 | 2.4 | 2,917 | 7.9 |
January - September 2021
|
|
59
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
Other Europe | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 165 | (15.2) | (15.2) | 553 | 24.3 | 25.8 | |||||||||||||||||
Net fee income | 101 | (11.9) | (12.5) | 354 | 28.2 | 30.2 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
(33) | (47.3) | (43.1) | 2 | — | — | |||||||||||||||||
Other operating income | 74 | 4.9 | 7.4 | 187 | 13.0 | 12.6 | |||||||||||||||||
Total income | 307 | (3.3) | (4.1) | 1,095 | 36.7 | 38.8 | |||||||||||||||||
Administrative expenses and amortizations | (290) | 8.9 | 9.1 | (806) | 20.0 | 21.5 | |||||||||||||||||
Net operating income | 17 | (66.7) | (69.7) | 289 | 123.4 | 129.4 | |||||||||||||||||
Net loan-loss provisions | (153) | 26.8 | 26.4 | (299) | 548.0 | 549.4 | |||||||||||||||||
Other gains (losses) and provisions | — | — | — | (4) | (79.8) | (80.4) | |||||||||||||||||
Profit before tax | (136) | 103.4 | 105.5 | (14) | — | — | |||||||||||||||||
Tax on profit | 41 | 342.2 | 296.8 | (34) | 259.1 | 295.4 | |||||||||||||||||
Profit from continuing operations | (95) | 65.2 | 70.5 | (47) | — | — | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | (95) | 65.2 | 70.5 | (47) | — | — | |||||||||||||||||
Non-controlling interests | 1 | — | — | 2 | — | — | |||||||||||||||||
Underlying attributable profit to the parent | (94) | 58.2 | 60.4 | (46) | — | — | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 67,760 | 7.1 | 6.6 | 67,760 | 20.0 | 19.8 | |||||||||||||||||
Cash, central banks and credit institutions | 43,060 | 2.9 | 2.6 | 43,060 | (12.4) | (12.5) | |||||||||||||||||
Debt instruments | 23,514 | (10.0) | (10.0) | 23,514 | 4.8 | 4.8 | |||||||||||||||||
Other financial assets | 42,937 | (1.9) | (1.9) | 42,937 | (8.0) | (8.0) | |||||||||||||||||
Other asset accounts | 3,995 | (18.0) | (18.3) | 3,995 | (9.4) | (9.8) | |||||||||||||||||
Total assets | 181,266 | 0.8 | 0.5 | 181,266 | 1.2 | 1.1 | |||||||||||||||||
Customer deposits | 30,709 | 22.5 | 22.2 | 30,709 | 26.6 | 26.5 | |||||||||||||||||
Central banks and credit institutions | 101,922 | (2.6) | (2.9) | 101,922 | 2.2 | 2.0 | |||||||||||||||||
Marketable debt securities | 3,203 | 10.3 | 10.3 | 3,203 | 58.4 | 58.4 | |||||||||||||||||
Other financial liabilities | 38,440 | (4.6) | (4.7) | 38,440 | (20.8) | (20.8) | |||||||||||||||||
Other liabilities accounts | 1,069 | (28.2) | (28.2) | 1,069 | 59.7 | 59.6 | |||||||||||||||||
Total liabilities | 175,343 | 0.5 | 0.3 | 175,343 | 0.1 | 0.0 | |||||||||||||||||
Total equity | 5,923 | 9.4 | 8.7 | 5,923 | 50.5 | 50.0 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
53,754 | 5.8 | 5.2 | 53,754 | 29.0 | 28.6 | |||||||||||||||||
Customer funds | 37,959 | 26.7 | 26.5 | 37,959 | 30.0 | 29.9 | |||||||||||||||||
Customer deposits (3)
|
28,104 | 35.3 | 34.8 | 28,104 | 26.9 | 26.8 | |||||||||||||||||
Mutual funds | 9,855 | 7.5 | 7.5 | 9,855 | 39.7 | 39.7 | |||||||||||||||||
Resources | |||||||||||||||||||||||
Number of employees | 4,039 | 7.2 | 4,039 | 34.4 |
60
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
NORTH AMERICA | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 2,070 | 3.0 | 0.7 | 6,085 | (5.1) | (1.5) | |||||||||||||||||
Net fee income | 386 | (5.7) | (8.0) | 1,247 | (2.8) | — | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
70 | 120.1 | 116.1 | 200 | (16.3) | (14.5) | |||||||||||||||||
Other operating income | 252 | (5.6) | (7.8) | 734 | 84.2 | 98.7 | |||||||||||||||||
Total income | 2,779 | 2.2 | (0.1) | 8,266 | (0.8) | 3.0 | |||||||||||||||||
Administrative expenses and amortizations | (1,275) | 6.8 | 4.5 | (3,617) | 4.5 | 8.5 | |||||||||||||||||
Net operating income | 1,504 | (1.4) | (3.8) | 4,649 | (4.6) | (1.0) | |||||||||||||||||
Net loan-loss provisions | (506) | 159.8 | 156.6 | (1,095) | (65.2) | (63.6) | |||||||||||||||||
Other gains (losses) and provisions | (38) | — | — | (50) | (34.8) | (31.9) | |||||||||||||||||
Profit before tax | 959 | (28.3) | (30.4) | 3,504 | 112.0 | 117.4 | |||||||||||||||||
Tax on profit | (187) | (42.3) | (44.3) | (808) | 93.1 | 98.3 | |||||||||||||||||
Profit from continuing operations | 772 | (23.8) | (25.9) | 2,696 | 118.4 | 123.8 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 772 | (23.8) | (25.9) | 2,696 | 118.4 | 123.8 | |||||||||||||||||
Non-controlling interests | (112) | (29.8) | (31.8) | (408) | 127.7 | 137.6 | |||||||||||||||||
Underlying attributable profit to the parent | 661 | (22.7) | (24.8) | 2,288 | 116.9 | 121.5 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 128,339 | 1.6 | 0.1 | 128,339 | 4.5 | 1.4 | |||||||||||||||||
Cash, central banks and credit institutions | 37,244 | 0.5 | (0.8) | 37,244 | 30.7 | 25.1 | |||||||||||||||||
Debt instruments | 37,367 | 5.2 | 4.7 | 37,367 | 1.8 | (4.0) | |||||||||||||||||
Other financial assets | 10,919 | 0.5 | 0.4 | 10,919 | (37.3) | (41.3) | |||||||||||||||||
Other asset accounts | 21,040 | 0.4 | (1.3) | 21,040 | 0.1 | (2.3) | |||||||||||||||||
Total assets | 234,911 | 1.8 | 0.6 | 234,911 | 3.7 | (0.2) | |||||||||||||||||
Customer deposits | 122,906 | 6.8 | 5.4 | 122,906 | 13.5 | 9.4 | |||||||||||||||||
Central banks and credit institutions | 25,336 | (17.3) | (18.0) | 25,336 | (14.6) | (18.6) | |||||||||||||||||
Marketable debt securities | 40,025 | 4.5 | 2.7 | 40,025 | 0.2 | (2.5) | |||||||||||||||||
Other financial liabilities | 13,249 | (6.7) | (6.6) | 13,249 | (28.7) | (33.3) | |||||||||||||||||
Other liabilities accounts | 6,059 | 0.7 | (0.4) | 6,059 | (5.2) | (9.1) | |||||||||||||||||
Total liabilities | 207,575 | 1.6 | 0.4 | 207,575 | 2.3 | (1.6) | |||||||||||||||||
Total equity | 27,335 | 3.1 | 1.7 | 27,335 | 15.9 | 12.3 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
127,113 | 1.2 | (0.3) | 127,113 | 3.6 | 0.5 | |||||||||||||||||
Customer funds | 133,978 | 3.0 | 1.8 | 133,978 | 14.2 | 10.1 | |||||||||||||||||
Customer deposits (3)
|
108,528 | 3.2 | 1.9 | 108,528 | 12.2 | 8.4 | |||||||||||||||||
Mutual funds | 25,450 | 2.1 | 1.4 | 25,450 | 23.6 | 17.7 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 11.03 | (3.81) | 13.39 | 6.71 | |||||||||||||||||||
Efficiency ratio | 45.9 | 2.0 | 43.8 | 2.2 | |||||||||||||||||||
NPL ratio | 2.56 | 0.27 | 2.56 | 0.59 | |||||||||||||||||||
Total coverage ratio | 139.3 | (13.0) | 139.3 | (62.3) | |||||||||||||||||||
Number of employees | 43,135 | 3.5 | 43,135 | 12.7 | |||||||||||||||||||
Number of branches | 1,888 | (1.7) | 1,888 | (6.3) | |||||||||||||||||||
Number of loyal customers (thousands) | 4,144 | 1.3 | 4,144 | 10.2 | |||||||||||||||||||
Number of digital customers (thousands) | 6,485 | 2.9 | 6,485 | 11.0 |
January - September 2021
|
|
61
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
United States | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 1,359 | 2.5 | 0.1 | 4,022 | (6.4) | (0.4) | |||||||||||||||||
Net fee income | 174 | (9.2) | (11.7) | 606 | (11.2) | (5.5) | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
34 | 67.5 | 62.6 | 124 | 14.8 | 22.2 | |||||||||||||||||
Other operating income | 282 | (5.1) | (7.3) | 834 | 76.5 | 87.8 | |||||||||||||||||
Total income | 1,849 | 0.7 | (1.6) | 5,586 | 0.5 | 6.9 | |||||||||||||||||
Administrative expenses and amortizations | (815) | 4.0 | 1.7 | (2,346) | 1.7 | 8.2 | |||||||||||||||||
Net operating income | 1,034 | (1.7) | (4.1) | 3,240 | (0.4) | 6.0 | |||||||||||||||||
Net loan-loss provisions | (294) | — | — | (450) | (81.1) | (79.8) | |||||||||||||||||
Other gains (losses) and provisions | (6) | — | — | (6) | (89.8) | (89.1) | |||||||||||||||||
Profit before tax | 734 | (31.7) | (33.7) | 2,784 | 239.6 | 261.3 | |||||||||||||||||
Tax on profit | (141) | (45.5) | (47.3) | (634) | 191.7 | 210.4 | |||||||||||||||||
Profit from continuing operations | 593 | (27.4) | (29.4) | 2,150 | 256.8 | 279.7 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 593 | (27.4) | (29.4) | 2,150 | 256.8 | 279.7 | |||||||||||||||||
Non-controlling interests | (96) | (33.2) | (35.1) | (361) | 173.4 | 190.9 | |||||||||||||||||
Underlying attributable profit to the parent | 498 | (26.2) | (28.2) | 1,788 | 280.3 | 304.6 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 95,953 | 2.4 | 0.1 | 95,953 | 2.2 | 0.9 | |||||||||||||||||
Cash, central banks and credit institutions | 27,322 | 7.4 | 5.0 | 27,322 | 63.8 | 61.7 | |||||||||||||||||
Debt instruments | 16,025 | 0.6 | (1.6) | 16,025 | 10.7 | 9.2 | |||||||||||||||||
Other financial assets | 4,039 | 12.9 | 10.4 | 4,039 | (19.0) | (20.1) | |||||||||||||||||
Other asset accounts | 17,458 | 1.2 | (1.1) | 17,458 | (1.7) | (3.0) | |||||||||||||||||
Total assets | 160,798 | 3.1 | 0.8 | 160,798 | 8.8 | 7.4 | |||||||||||||||||
Customer deposits | 87,316 | 10.0 | 7.5 | 87,316 | 19.1 | 17.6 | |||||||||||||||||
Central banks and credit institutions | 11,675 | (32.8) | (34.3) | 11,675 | (25.5) | (26.4) | |||||||||||||||||
Marketable debt securities | 33,838 | 5.3 | 3.0 | 33,838 | 3.9 | 2.6 | |||||||||||||||||
Other financial liabilities | 4,058 | 4.1 | 1.8 | 4,058 | (18.9) | (19.9) | |||||||||||||||||
Other liabilities accounts | 3,938 | 1.5 | (0.8) | 3,938 | 2.4 | 1.1 | |||||||||||||||||
Total liabilities | 140,825 | 3.1 | 0.7 | 140,825 | 8.0 | 6.6 | |||||||||||||||||
Total equity | 19,973 | 3.6 | 1.3 | 19,973 | 15.0 | 13.5 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
95,318 | 1.9 | (0.4) | 95,318 | 2.7 | 1.3 | |||||||||||||||||
Customer funds | 90,837 | 4.2 | 1.8 | 90,837 | 14.3 | 12.8 | |||||||||||||||||
Customer deposits (3)
|
77,141 | 4.2 | 1.8 | 77,141 | 11.9 | 10.4 | |||||||||||||||||
Mutual funds | 13,696 | 4.2 | 1.8 | 13,696 | 30.1 | 28.4 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 11.27 | (4.90) | 14.31 | 10.31 | |||||||||||||||||||
Efficiency ratio | 44.1 | 1.4 | 42.0 | 0.5 | |||||||||||||||||||
NPL ratio | 2.36 | 0.36 | 2.36 | 0.51 | |||||||||||||||||||
Total coverage ratio | 161.5 | (24.2) | 161.5 | (67.3) | |||||||||||||||||||
Number of employees | 15,484 | (0.8) | 15,484 | (4.4) | |||||||||||||||||||
Number of branches | 514 | (5.5) | 514 | (12.0) | |||||||||||||||||||
Number of loyal customers (thousands) | 360 | (4.7) | 360 | 2.1 | |||||||||||||||||||
Number of digital customers (thousands) | 1,032 | 0.7 | 1,032 | 3.5 |
62
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
Mexico | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 711 | 3.9 | 1.7 | 2,063 | (2.6) | (3.6) | |||||||||||||||||
Net fee income | 203 | (3.6) | (5.8) | 617 | 5.7 | 4.6 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
37 | 211.9 | 211.4 | 76 | (41.9) | (42.5) | |||||||||||||||||
Other operating income | (31) | 11.1 | 8.8 | (94) | 27.8 | 26.4 | |||||||||||||||||
Total income | 919 | 4.7 | 2.4 | 2,662 | (3.5) | (4.5) | |||||||||||||||||
Administrative expenses and amortizations | (425) | 12.2 | 9.9 | (1,177) | 4.1 | 3.0 | |||||||||||||||||
Net operating income | 494 | (1.0) | (3.2) | 1,485 | (8.8) | (9.8) | |||||||||||||||||
Net loan-loss provisions | (213) | 4.1 | 1.9 | (645) | (16.0) | (16.9) | |||||||||||||||||
Other gains (losses) and provisions | (1) | (78.1) | (80.0) | (13) | (29.7) | (30.4) | |||||||||||||||||
Profit before tax | 280 | (3.0) | (5.2) | 828 | (1.9) | (2.9) | |||||||||||||||||
Tax on profit | (49) | (27.5) | (29.7) | (179) | (13.0) | (13.9) | |||||||||||||||||
Profit from continuing operations | 231 | 4.5 | 2.3 | 649 | 1.7 | 0.6 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 231 | 4.5 | 2.3 | 649 | 1.7 | 0.6 | |||||||||||||||||
Non-controlling interests | (16) | (0.4) | (2.6) | (47) | (1.1) | (2.1) | |||||||||||||||||
Underlying attributable profit to the parent | 215 | 4.9 | 2.7 | 602 | 1.9 | 0.9 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 32,368 | (0.8) | 0.2 | 32,368 | 12.0 | 2.8 | |||||||||||||||||
Cash, central banks and credit institutions | 9,682 | (15.2) | (14.3) | 9,682 | (17.4) | (24.2) | |||||||||||||||||
Debt instruments | 21,343 | 8.9 | 10.1 | 21,343 | (4.0) | (11.9) | |||||||||||||||||
Other financial assets | 6,880 | (5.6) | (4.6) | 6,880 | (44.3) | (48.9) | |||||||||||||||||
Other asset accounts | 3,300 | (3.8) | (2.8) | 3,300 | 8.2 | (0.7) | |||||||||||||||||
Total assets | 73,572 | (1.0) | 0.0 | 73,572 | (6.0) | (13.8) | |||||||||||||||||
Customer deposits | 35,581 | (0.4) | 0.6 | 35,581 | 1.9 | (6.5) | |||||||||||||||||
Central banks and credit institutions | 13,625 | 2.8 | 3.8 | 13,625 | (2.6) | (10.6) | |||||||||||||||||
Marketable debt securities | 6,187 | 0.4 | 1.4 | 6,187 | (16.3) | (23.1) | |||||||||||||||||
Other financial liabilities | 9,144 | (10.9) | (10.0) | 9,144 | (32.6) | (38.1) | |||||||||||||||||
Other liabilities accounts | 2,077 | (1.6) | (0.6) | 2,077 | (17.9) | (24.7) | |||||||||||||||||
Total liabilities | 66,615 | (1.3) | (0.3) | 66,615 | (8.0) | (15.5) | |||||||||||||||||
Total equity | 6,957 | 1.8 | 2.8 | 6,957 | 18.0 | 8.3 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
31,777 | (1.0) | 0.0 | 31,777 | 6.6 | (2.1) | |||||||||||||||||
Customer funds | 43,132 | 0.6 | 1.6 | 43,132 | 14.1 | 4.7 | |||||||||||||||||
Customer deposits (3)
|
31,377 | 0.9 | 1.9 | 31,377 | 13.1 | 3.8 | |||||||||||||||||
Mutual funds | 11,754 | (0.1) | 0.9 | 11,754 | 16.8 | 7.2 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 14.06 | 0.15 | 13.56 | (1.57) | |||||||||||||||||||
Efficiency ratio | 46.2 | 3.1 | 44.2 | 3.2 | |||||||||||||||||||
NPL ratio | 3.14 | 0.03 | 3.14 | 0.80 | |||||||||||||||||||
Total coverage ratio | 90.1 | (0.5) | 90.1 | (42.5) | |||||||||||||||||||
Number of employees | 27,027 | 5.8 | 27,027 | 24.1 | |||||||||||||||||||
Number of branches | 1,374 | (0.1) | 1,374 | (3.9) | |||||||||||||||||||
Number of loyal customers (thousands) | 3,784 | 1.9 | 3,784 | 11.0 | |||||||||||||||||||
Number of digital customers (thousands) | 5,292 | 3.4 | 5,292 | 11.5 |
January - September 2021
|
|
63
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
Other North America | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | — | 75.7 | 75.7 | — | (29.2) | (29.2) | |||||||||||||||||
Net fee income | 9 | 22.9 | 22.9 | 24 | 49.4 | 49.4 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
— | — | — | — | (82.6) | (82.6) | |||||||||||||||||
Other operating income | 1 | — | — | (6) | — | — | |||||||||||||||||
Total income | 10 | 92.9 | 92.9 | 18 | 14.7 | 14.7 | |||||||||||||||||
Administrative expenses and amortizations | (35) | 10.7 | 10.7 | (94) | 285.7 | 285.7 | |||||||||||||||||
Net operating income | (25) | (6.1) | (6.1) | (77) | 751.2 | 751.2 | |||||||||||||||||
Net loan-loss provisions | — | — | — | — | — | — | |||||||||||||||||
Other gains (losses) and provisions | (31) | — | — | (31) | — | — | |||||||||||||||||
Profit before tax | (55) | 106.6 | 106.6 | (108) | 870.0 | 870.0 | |||||||||||||||||
Tax on profit | 3 | 53.9 | 53.9 | 6 | 10.1 | 10.1 | |||||||||||||||||
Profit from continuing operations | (52) | 110.6 | 110.6 | (102) | — | — | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | (52) | 110.6 | 110.6 | (102) | — | — | |||||||||||||||||
Non-controlling interests | — | (77.7) | (77.7) | — | (21.3) | (21.3) | |||||||||||||||||
Underlying attributable profit to the parent | (52) | 111.1 | 111.1 | (102) | — | — | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 18 | 2.0 | 2.0 | 18 | 53.8 | 53.8 | |||||||||||||||||
Cash, central banks and credit institutions | 240 | 12.3 | 12.3 | 240 | 145.2 | 145.2 | |||||||||||||||||
Debt instruments | — | — | — | — | (100.0) | (100.0) | |||||||||||||||||
Other financial assets | 1 | (59.4) | (59.4) | 1 | (99.2) | (99.2) | |||||||||||||||||
Other asset accounts | 282 | 6.3 | 6.3 | 282 | 30.0 | 30.0 | |||||||||||||||||
Total assets | 541 | 8.5 | 8.5 | 541 | 34.9 | 34.9 | |||||||||||||||||
Customer deposits | 9 | (9.6) | (9.6) | 9 | (37.8) | (37.8) | |||||||||||||||||
Central banks and credit institutions | 36 | 124.7 | 124.7 | 36 | 32.9 | 32.9 | |||||||||||||||||
Marketable debt securities | — | — | — | — | — | — | |||||||||||||||||
Other financial liabilities | 46 | (0.4) | (0.4) | 46 | 158.6 | 158.6 | |||||||||||||||||
Other liabilities accounts | 44 | 94.7 | 94.7 | 44 | 219.7 | 219.7 | |||||||||||||||||
Total liabilities | 136 | 42.3 | 42.3 | 136 | 83.4 | 83.4 | |||||||||||||||||
Total equity | 406 | 0.5 | 0.5 | 406 | 24.0 | 24.0 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
18 | (1.3) | (1.3) | 18 | 51.1 | 51.1 | |||||||||||||||||
Customer funds | 9 | (9.6) | (9.6) | 9 | (37.8) | (37.8) | |||||||||||||||||
Customer deposits (3)
|
9 | (9.6) | (9.6) | 9 | (37.8) | (37.8) | |||||||||||||||||
Mutual funds | — | — | — | — | — | — | |||||||||||||||||
Resources | |||||||||||||||||||||||
Number of employees | 624 | 20.7 | 624 | 89.1 |
64
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Financial information by segment |
SOUTH AMERICA | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 2,920 | 5.8 | 4.2 | 8,254 | 1.2 | 12.8 | |||||||||||||||||
Net fee income | 956 | 3.1 | 0.8 | 2,726 | 0.8 | 13.2 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
206 | 16.3 | 15.8 | 589 | (3.0) | 6.4 | |||||||||||||||||
Other operating income | (92) | (0.7) | (1.4) | (267) | 118.5 | 156.5 | |||||||||||||||||
Total income | 3,991 | 5.8 | 4.0 | 11,302 | (0.4) | 11.0 | |||||||||||||||||
Administrative expenses and amortizations | (1,398) | 7.6 | 6.1 | (3,916) | (2.7) | 8.6 | |||||||||||||||||
Net operating income | 2,593 | 4.8 | 2.9 | 7,386 | 0.9 | 12.4 | |||||||||||||||||
Net loan-loss provisions | (892) | 10.3 | 8.0 | (2,384) | (26.0) | (17.8) | |||||||||||||||||
Other gains (losses) and provisions | (124) | 123.8 | 119.9 | (312) | 17.2 | 36.2 | |||||||||||||||||
Profit before tax | 1,577 | (2.0) | (3.7) | 4,691 | 22.3 | 36.3 | |||||||||||||||||
Tax on profit | (613) | 3.0 | 0.6 | (1,807) | 26.6 | 41.8 | |||||||||||||||||
Profit from continuing operations | 964 | (4.9) | (6.1) | 2,883 | 19.7 | 33.1 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 964 | (4.9) | (6.1) | 2,883 | 19.7 | 33.1 | |||||||||||||||||
Non-controlling interests | (138) | (3.2) | (2.1) | (413) | 39.8 | 48.6 | |||||||||||||||||
Underlying attributable profit to the parent | 826 | (5.2) | (6.8) | 2,471 | 16.9 | 30.8 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 121,133 | (2.9) | 3.3 | 121,133 | 11.1 | 10.0 | |||||||||||||||||
Cash, central banks and credit institutions | 47,010 | (6.8) | (1.3) | 47,010 | 15.2 | 13.7 | |||||||||||||||||
Debt instruments | 51,730 | 3.6 | 9.8 | 51,730 | 19.4 | 16.5 | |||||||||||||||||
Other financial assets | 16,326 | 31.1 | 40.9 | 16,326 | (3.8) | (4.3) | |||||||||||||||||
Other asset accounts | 15,777 | (2.9) | 2.9 | 15,777 | (1.1) | (3.0) | |||||||||||||||||
Total assets | 251,976 | (0.7) | 5.5 | 251,976 | 11.4 | 9.9 | |||||||||||||||||
Customer deposits | 121,470 | (2.4) | 3.4 | 121,470 | 10.0 | 8.8 | |||||||||||||||||
Central banks and credit institutions | 45,869 | 2.5 | 9.1 | 45,869 | 24.6 | 23.2 | |||||||||||||||||
Marketable debt securities | 22,810 | (0.7) | 6.4 | 22,810 | 10.0 | 7.8 | |||||||||||||||||
Other financial liabilities | 33,881 | 6.8 | 13.9 | 33,881 | 7.4 | 5.3 | |||||||||||||||||
Other liabilities accounts | 8,066 | (11.8) | (6.4) | 8,066 | 2.1 | (0.3) | |||||||||||||||||
Total liabilities | 232,096 | (0.4) | 5.8 | 232,096 | 11.9 | 10.4 | |||||||||||||||||
Total equity | 19,881 | (4.4) | 1.3 | 19,881 | 6.5 | 5.1 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
126,335 | (2.9) | 3.4 | 126,335 | 11.2 | 10.1 | |||||||||||||||||
Customer funds | 162,588 | (3.4) | 2.5 | 162,588 | 11.0 | 9.6 | |||||||||||||||||
Customer deposits (3)
|
111,092 | (3.9) | 1.9 | 111,092 | 11.6 | 10.9 | |||||||||||||||||
Mutual funds | 51,496 | (2.4) | 3.8 | 51,496 | 9.6 | 6.7 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 19.58 | (1.54) | 20.13 | 3.07 | |||||||||||||||||||
Efficiency ratio | 35.0 | 0.6 | 34.6 | (0.8) | |||||||||||||||||||
NPL ratio | 4.38 | 0.02 | 4.38 | (0.02) | |||||||||||||||||||
Total coverage ratio | 98.8 | 0.6 | 98.8 | 1.5 | |||||||||||||||||||
Number of employees | 69,961 | 4.1 | 69,961 | 5.2 | |||||||||||||||||||
Number of branches | 4,443 | 0.1 | 4,443 | (0.1) | |||||||||||||||||||
Number of loyal customers (thousands) | 10,043 | 4.5 | 10,043 | 23.5 | |||||||||||||||||||
Number of digital customers (thousands) | 23,531 | 3.8 | 23,531 | 18.2 |
January - September 2021
|
|
65
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Financial information by segment |
Brazil | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 2,083 | 8.5 | 5.1 | 5,782 | (1.0) | 11.9 | |||||||||||||||||
Net fee income | 696 | (0.2) | (3.7) | 2,027 | (5.6) | 6.7 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
122 | 55.7 | 53.0 | 328 | (7.3) | 4.8 | |||||||||||||||||
Other operating income | (19) | 34.4 | 31.1 | (52) | 177.0 | 213.2 | |||||||||||||||||
Total income | 2,882 | 7.5 | 4.0 | 8,085 | (2.8) | 9.8 | |||||||||||||||||
Administrative expenses and amortizations | (864) | 10.8 | 7.3 | (2,366) | (10.5) | 1.1 | |||||||||||||||||
Net operating income | 2,019 | 6.1 | 2.7 | 5,719 | 0.7 | 13.9 | |||||||||||||||||
Net loan-loss provisions | (757) | 12.4 | 8.9 | (1,980) | (20.1) | (9.7) | |||||||||||||||||
Other gains (losses) and provisions | (89) | 215.8 | 222.5 | (214) | (5.6) | 6.7 | |||||||||||||||||
Profit before tax | 1,172 | (2.3) | (5.8) | 3,526 | 18.6 | 34.1 | |||||||||||||||||
Tax on profit | (517) | 0.3 | (3.2) | (1,563) | 24.3 | 40.6 | |||||||||||||||||
Profit from continuing operations | 655 | (4.3) | (7.7) | 1,963 | 14.4 | 29.3 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 655 | (4.3) | (7.7) | 1,963 | 14.4 | 29.3 | |||||||||||||||||
Non-controlling interests | (73) | 12.0 | 8.6 | (201) | 17.9 | 33.3 | |||||||||||||||||
Underlying attributable profit to the parent | 582 | (6.0) | (9.5) | 1,762 | 14.0 | 28.9 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 70,737 | (4.0) | 1.8 | 70,737 | 18.2 | 12.7 | |||||||||||||||||
Cash, central banks and credit institutions | 29,913 | (8.3) | (2.8) | 29,913 | 6.0 | 1.0 | |||||||||||||||||
Debt instruments | 38,036 | 1.0 | 7.1 | 38,036 | 14.2 | 8.8 | |||||||||||||||||
Other financial assets | 6,178 | 3.7 | 10.0 | 6,178 | 3.2 | (1.6) | |||||||||||||||||
Other asset accounts | 11,084 | (5.5) | 0.2 | 11,084 | (3.0) | (7.5) | |||||||||||||||||
Total assets | 155,948 | (3.5) | 2.3 | 155,948 | 12.4 | 7.1 | |||||||||||||||||
Customer deposits | 73,772 | (3.7) | 2.1 | 73,772 | 6.2 | 1.2 | |||||||||||||||||
Central banks and credit institutions | 27,768 | (3.7) | 2.2 | 27,768 | 38.4 | 31.9 | |||||||||||||||||
Marketable debt securities | 14,160 | 4.4 | 10.8 | 14,160 | 17.5 | 12.0 | |||||||||||||||||
Other financial liabilities | 22,303 | (0.6) | 5.4 | 22,303 | 14.9 | 9.5 | |||||||||||||||||
Other liabilities accounts | 5,126 | (22.8) | (18.2) | 5,126 | (14.6) | (18.6) | |||||||||||||||||
Total liabilities | 143,129 | (3.3) | 2.5 | 143,129 | 12.7 | 7.4 | |||||||||||||||||
Total equity | 12,819 | (5.7) | 0.0 | 12,819 | 9.2 | 4.1 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
74,431 | (3.8) | 2.1 | 74,431 | 18.3 | 12.7 | |||||||||||||||||
Customer funds | 103,765 | (5.1) | 0.7 | 103,765 | 8.6 | 3.5 | |||||||||||||||||
Customer deposits (3)
|
63,422 | (6.4) | (0.7) | 63,422 | 8.3 | 3.2 | |||||||||||||||||
Mutual funds | 40,343 | (2.9) | 2.9 | 40,343 | 9.0 | 3.9 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 20.56 | (2.17) | 21.64 | 3.27 | |||||||||||||||||||
Efficiency ratio | 30.0 | 0.9 | 29.3 | (2.5) | |||||||||||||||||||
NPL ratio | 4.72 | 0.17 | 4.72 | 0.08 | |||||||||||||||||||
Total coverage ratio | 111.8 | (0.5) | 111.8 | (3.1) | |||||||||||||||||||
Number of employees | 47,877 | 6.1 | 47,877 | 9.6 | |||||||||||||||||||
Number of branches | 3,591 | — | 3,591 | 0.8 | |||||||||||||||||||
Number of loyal customers (thousands) | 7,509 | 5.1 | 7,509 | 25.9 | |||||||||||||||||||
Number of digital customers (thousands) | 18,247 | 4.5 | 18,247 | 20.0 |
66
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January - September 2021
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|
|
|||||||||||||||||||||||
Financial information by segment |
Chile | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 467 | (8.7) | (3.5) | 1,476 | 14.1 | 11.8 | |||||||||||||||||
Net fee income | 104 | 8.5 | 14.0 | 294 | 22.5 | 20.0 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
29 | (39.8) | (35.9) | 110 | (29.5) | (31.0) | |||||||||||||||||
Other operating income | (17) | (3.7) | 0.6 | (45) | 130.8 | 126.0 | |||||||||||||||||
Total income | 583 | (8.6) | (3.5) | 1,834 | 9.9 | 7.6 | |||||||||||||||||
Administrative expenses and amortizations | (229) | (6.7) | (1.6) | (710) | 4.2 | 2.1 | |||||||||||||||||
Net operating income | 354 | (9.7) | (4.7) | 1,125 | 13.8 | 11.5 | |||||||||||||||||
Net loan-loss provisions | (84) | 2.5 | 8.5 | (266) | (46.9) | (48.0) | |||||||||||||||||
Other gains (losses) and provisions | (5) | — | — | (2) | — | — | |||||||||||||||||
Profit before tax | 265 | (15.9) | (11.1) | 857 | 71.5 | 67.9 | |||||||||||||||||
Tax on profit | (59) | (15.7) | (11.1) | (183) | 71.4 | 67.9 | |||||||||||||||||
Profit from continuing operations | 206 | (16.0) | (11.2) | 674 | 71.5 | 68.0 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 206 | (16.0) | (11.2) | 674 | 71.5 | 68.0 | |||||||||||||||||
Non-controlling interests | (64) | (16.3) | (11.5) | (211) | 70.4 | 66.9 | |||||||||||||||||
Underlying attributable profit to the parent | 142 | (15.9) | (11.0) | 463 | 72.0 | 68.5 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 37,851 | (5.2) | 3.4 | 37,851 | (1.3) | 0.4 | |||||||||||||||||
Cash, central banks and credit institutions | 9,573 | (18.5) | (11.2) | 9,573 | 47.0 | 49.5 | |||||||||||||||||
Debt instruments | 9,682 | 16.4 | 26.9 | 9,682 | 46.4 | 48.9 | |||||||||||||||||
Other financial assets | 9,901 | 57.3 | 71.5 | 9,901 | (7.9) | (6.3) | |||||||||||||||||
Other asset accounts | 3,011 | 4.4 | 13.9 | 3,011 | (0.6) | 1.2 | |||||||||||||||||
Total assets | 70,017 | 1.2 | 10.4 | 70,017 | 7.3 | 9.2 | |||||||||||||||||
Customer deposits | 31,509 | (5.4) | 3.1 | 31,509 | 17.4 | 19.5 | |||||||||||||||||
Central banks and credit institutions | 12,903 | 10.6 | 20.6 | 12,903 | 3.0 | 4.8 | |||||||||||||||||
Marketable debt securities | 8,323 | (8.4) | (0.1) | 8,323 | (2.7) | (1.0) | |||||||||||||||||
Other financial liabilities | 10,683 | 25.5 | 36.8 | 10,683 | (6.5) | (4.9) | |||||||||||||||||
Other liabilities accounts | 2,230 | 19.2 | 29.9 | 2,230 | 77.3 | 80.4 | |||||||||||||||||
Total liabilities | 65,648 | 1.9 | 11.1 | 65,648 | 8.3 | 10.2 | |||||||||||||||||
Total equity | 4,370 | (7.3) | 1.1 | 4,370 | (6.4) | (4.7) | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
38,927 | (5.3) | 3.2 | 38,927 | (1.2) | 0.5 | |||||||||||||||||
Customer funds | 40,165 | (5.1) | 3.5 | 40,165 | 15.1 | 17.1 | |||||||||||||||||
Customer deposits (3)
|
31,480 | (5.4) | 3.1 | 31,480 | 17.5 | 19.6 | |||||||||||||||||
Mutual funds | 8,684 | (3.8) | 4.8 | 8,684 | 7.2 | 9.1 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 18.23 | (1.68) | 18.46 | 7.47 | |||||||||||||||||||
Efficiency ratio | 39.3 | 0.8 | 38.7 | (2.1) | |||||||||||||||||||
NPL ratio | 4.36 | (0.20) | 4.36 | (0.40) | |||||||||||||||||||
Total coverage ratio | 64.1 | 0.3 | 64.1 | 4.4 | |||||||||||||||||||
Number of employees | 10,570 | (0.5) | 10,570 | (5.6) | |||||||||||||||||||
Number of branches | 332 | — | 332 | (6.2) | |||||||||||||||||||
Number of loyal customers (thousands) | 807 | 3.8 | 807 | 11.0 | |||||||||||||||||||
Number of digital customers (thousands) | 1,934 | 3.6 | 1,934 | 29.9 |
January - September 2021
|
|
67
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|
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Financial information by segment |
Argentina | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 268 | 13.9 | 11.7 | 708 | (1.8) | 25.6 | |||||||||||||||||
Net fee income | 110 | 26.3 | 23.8 | 272 | 34.6 | 72.2 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
43 | 26.6 | 23.6 | 108 | 113.3 | 172.9 | |||||||||||||||||
Other operating income | (56) | 0.5 | (1.2) | (159) | 122.6 | 184.8 | |||||||||||||||||
Total income | 365 | 21.3 | 18.9 | 929 | 3.0 | 31.8 | |||||||||||||||||
Administrative expenses and amortizations | (204) | 14.2 | 11.6 | (554) | 12.7 | 44.2 | |||||||||||||||||
Net operating income | 161 | 31.8 | 29.6 | 375 | (8.7) | 16.9 | |||||||||||||||||
Net loan-loss provisions | (40) | 15.1 | 15.0 | (88) | (50.3) | (36.4) | |||||||||||||||||
Other gains (losses) and provisions | (29) | (7.4) | (9.7) | (94) | 94.8 | 149.3 | |||||||||||||||||
Profit before tax | 92 | 63.4 | 60.3 | 193 | 4.3 | 33.5 | |||||||||||||||||
Tax on profit | (19) | — | — | (11) | (50.7) | (36.9) | |||||||||||||||||
Profit from continuing operations | 73 | 16.4 | 14.8 | 182 | 12.0 | 43.3 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 73 | 16.4 | 14.8 | 182 | 12.0 | 43.3 | |||||||||||||||||
Non-controlling interests | — | 18.0 | 16.5 | (1) | (0.6) | 27.2 | |||||||||||||||||
Underlying attributable profit to the parent | 73 | 16.4 | 14.8 | 180 | 12.1 | 43.4 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 4,652 | 4.4 | 5.2 | 4,652 | 3.3 | 32.2 | |||||||||||||||||
Cash, central banks and credit institutions | 4,101 | 27.9 | 29.0 | 4,101 | 33.1 | 70.3 | |||||||||||||||||
Debt instruments | 2,394 | 9.4 | 10.4 | 2,394 | 13.4 | 45.1 | |||||||||||||||||
Other financial assets | 79 | 2.9 | 3.7 | 79 | 24.7 | 59.6 | |||||||||||||||||
Other asset accounts | 865 | 3.5 | 4.4 | 865 | 4.8 | 34.0 | |||||||||||||||||
Total assets | 12,092 | 12.3 | 13.3 | 12,092 | 14.2 | 46.2 | |||||||||||||||||
Customer deposits | 8,860 | 13.8 | 14.7 | 8,860 | 16.5 | 49.1 | |||||||||||||||||
Central banks and credit institutions | 834 | 1.3 | 2.1 | 834 | (15.0) | 8.8 | |||||||||||||||||
Marketable debt securities | 63 | (0.8) | 0.1 | 63 | 172.0 | 248.1 | |||||||||||||||||
Other financial liabilities | 762 | 12.9 | 13.9 | 762 | 24.0 | 58.7 | |||||||||||||||||
Other liabilities accounts | 356 | 13.7 | 14.7 | 356 | (5.3) | 21.2 | |||||||||||||||||
Total liabilities | 10,875 | 12.6 | 13.5 | 10,875 | 13.3 | 45.0 | |||||||||||||||||
Total equity | 1,216 | 10.3 | 11.3 | 1,216 | 23.6 | 58.1 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
4,928 | 4.6 | 5.4 | 4,928 | 3.8 | 32.9 | |||||||||||||||||
Customer funds | 11,285 | 14.0 | 15.0 | 11,285 | 19.8 | 53.3 | |||||||||||||||||
Customer deposits (3)
|
8,860 | 13.8 | 14.7 | 8,860 | 16.5 | 49.1 | |||||||||||||||||
Mutual funds | 2,425 | 15.0 | 15.9 | 2,425 | 33.5 | 70.9 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 27.64 | 0.62 | 25.33 | (3.90) | |||||||||||||||||||
Efficiency ratio | 55.9 | (3.5) | 59.6 | 5.1 | |||||||||||||||||||
NPL ratio | 3.85 | 0.52 | 3.85 | 0.98 | |||||||||||||||||||
Total coverage ratio | 149.3 | (18.3) | 149.3 | (37.0) | |||||||||||||||||||
Number of employees | 8,715 | (1.1) | 8,715 | (6.0) | |||||||||||||||||||
Number of branches | 408 | — | 408 | (4.4) | |||||||||||||||||||
Number of loyal customers (thousands) | 1,604 | 2.3 | 1,604 | 20.1 | |||||||||||||||||||
Number of digital customers (thousands) | 2,713 | (0.1) | 2,713 | 0.9 |
68
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January - September 2021
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|||||||||||||||||||||||
Financial information by segment |
Other South America | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 102 | 9.5 | 8.3 | 289 | (5.1) | 6.2 | |||||||||||||||||
Net fee income | 45 | (2.2) | (2.9) | 133 | 16.0 | 27.0 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
13 | (26.5) | (25.6) | 44 | (8.7) | 2.2 | |||||||||||||||||
Other operating income | 1 | — | — | (11) | (10.7) | (4.9) | |||||||||||||||||
Total income | 161 | 5.6 | 4.8 | 454 | 0.0 | 11.4 | |||||||||||||||||
Administrative expenses and amortizations | (101) | 5.8 | 4.8 | (287) | 38.9 | 52.1 | |||||||||||||||||
Net operating income | 60 | 5.2 | 4.6 | 167 | (32.4) | (23.6) | |||||||||||||||||
Net loan-loss provisions | (11) | (39.9) | (39.3) | (50) | (24.1) | (15.3) | |||||||||||||||||
Other gains (losses) and provisions | (1) | 9.7 | 5.4 | (3) | (20.0) | (15.9) | |||||||||||||||||
Profit before tax | 47 | 27.9 | 26.7 | 115 | (35.7) | (26.9) | |||||||||||||||||
Tax on profit | (18) | 12.2 | 12.0 | (50) | 22.6 | 39.8 | |||||||||||||||||
Profit from continuing operations | 30 | 39.4 | 37.4 | 65 | (52.9) | (46.4) | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 30 | 39.4 | 37.4 | 65 | (52.9) | (46.4) | |||||||||||||||||
Non-controlling interests | — | (54.3) | (53.1) | — | 2.9 | 2.9 | |||||||||||||||||
Underlying attributable profit to the parent | 30 | 39.0 | 36.9 | 65 | (52.7) | (46.3) | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 7,893 | 17.5 | 17.6 | 7,893 | 23.7 | 28.3 | |||||||||||||||||
Cash, central banks and credit institutions | 3,423 | 20.0 | 17.3 | 3,423 | 14.4 | 17.2 | |||||||||||||||||
Debt instruments | 1,618 | (9.2) | (10.1) | 1,618 | 24.4 | 24.8 | |||||||||||||||||
Other financial assets | 168 | 31.7 | 35.2 | 168 | (5.5) | (2.0) | |||||||||||||||||
Other asset accounts | 817 | 2.5 | 2.4 | 817 | 21.9 | 22.6 | |||||||||||||||||
Total assets | 13,919 | 13.4 | 12.7 | 13,919 | 20.8 | 24.2 | |||||||||||||||||
Customer deposits | 7,329 | 8.0 | 5.8 | 7,329 | 11.9 | 14.1 | |||||||||||||||||
Central banks and credit institutions | 4,363 | 27.6 | 30.5 | 4,363 | 34.4 | 40.6 | |||||||||||||||||
Marketable debt securities | 264 | 1.2 | 0.7 | 264 | 151.1 | 185.1 | |||||||||||||||||
Other financial liabilities | 133 | 21.5 | 21.4 | 133 | 48.5 | 53.9 | |||||||||||||||||
Other liabilities accounts | 354 | 10.2 | 9.6 | 354 | 34.4 | 36.5 | |||||||||||||||||
Total liabilities | 12,444 | 14.2 | 13.5 | 12,444 | 21.3 | 24.9 | |||||||||||||||||
Total equity | 1,476 | 6.9 | 6.3 | 1,476 | 16.5 | 18.7 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
8,048 | 17.1 | 17.2 | 8,048 | 23.6 | 28.2 | |||||||||||||||||
Customer funds | 7,373 | 8.0 | 5.8 | 7,373 | 11.9 | 14.1 | |||||||||||||||||
Customer deposits (3)
|
7,329 | 8.0 | 5.8 | 7,329 | 11.9 | 14.1 | |||||||||||||||||
Mutual funds | 44 | 1.6 | (2.4) | 44 | 16.7 | 16.3 | |||||||||||||||||
Resources | |||||||||||||||||||||||
Number of employees | 2,799 | 6.0 | 2,799 | 18.6 |
January - September 2021
|
|
69
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Financial information by segment |
DIGITAL CONSUMER BANK | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 1,077 | 0.2 | 0.5 | 3,207 | 0.5 | (0.1) | |||||||||||||||||
Net fee income | 222 | 7.4 | 7.5 | 616 | 8.8 | 8.8 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
(3) | — | — | 7 | — | — | |||||||||||||||||
Other operating income | 73 | 263.5 | 261.0 | 144 | 144.8 | 140.2 | |||||||||||||||||
Total income | 1,369 | 5.2 | 5.4 | 3,975 | 4.2 | 3.6 | |||||||||||||||||
Administrative expenses and amortizations | (591) | (3.6) | (3.4) | (1,805) | 4.1 | 3.7 | |||||||||||||||||
Net operating income | 778 | 13.0 | 13.3 | 2,170 | 4.3 | 3.6 | |||||||||||||||||
Net loan-loss provisions | (141) | (1.1) | (0.4) | (449) | (40.4) | (40.7) | |||||||||||||||||
Other gains (losses) and provisions | (43) | (3.0) | (2.4) | (119) | — | — | |||||||||||||||||
Profit before tax | 594 | 18.4 | 18.5 | 1,602 | 16.8 | 16.0 | |||||||||||||||||
Tax on profit | (132) | 1.3 | 1.6 | (398) | 10.0 | 9.5 | |||||||||||||||||
Profit from continuing operations | 462 | 24.4 | 24.5 | 1,204 | 19.3 | 18.3 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | (100.0) | (100.0) | |||||||||||||||||
Consolidated profit | 462 | 24.4 | 24.5 | 1,204 | 19.3 | 18.3 | |||||||||||||||||
Non-controlling interests | (96) | 2.6 | 2.5 | (269) | 21.4 | 21.4 | |||||||||||||||||
Underlying attributable profit to the parent | 366 | 31.8 | 31.9 | 935 | 18.7 | 17.5 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 111,667 | (0.9) | (1.0) | 111,667 | 1.1 | (0.5) | |||||||||||||||||
Cash, central banks and credit institutions | 29,690 | 4.4 | 4.3 | 29,690 | 44.6 | 43.0 | |||||||||||||||||
Debt instruments | 5,117 | (10.8) | (10.7) | 5,117 | (7.9) | (8.4) | |||||||||||||||||
Other financial assets | 46 | 10.4 | 10.3 | 46 | 37.6 | 35.5 | |||||||||||||||||
Other asset accounts | 6,700 | 3.4 | 3.3 | 6,700 | 4.7 | 3.2 | |||||||||||||||||
Total assets | 153,221 | (0.1) | (0.2) | 153,221 | 7.1 | 5.6 | |||||||||||||||||
Customer deposits | 54,396 | 0.7 | 0.6 | 54,396 | 8.8 | 7.4 | |||||||||||||||||
Central banks and credit institutions | 46,553 | (3.0) | (3.0) | 46,553 | 18.9 | 16.6 | |||||||||||||||||
Marketable debt securities | 34,259 | 1.5 | 1.5 | 34,259 | (4.6) | (5.6) | |||||||||||||||||
Other financial liabilities | 1,447 | (0.5) | (0.5) | 1,447 | (12.6) | (13.5) | |||||||||||||||||
Other liabilities accounts | 4,335 | 3.0 | 3.0 | 4,335 | 6.0 | 5.1 | |||||||||||||||||
Total liabilities | 140,990 | (0.3) | (0.4) | 140,990 | 7.8 | 6.3 | |||||||||||||||||
Total equity | 12,231 | 1.8 | 1.7 | 12,231 | 0.1 | (1.8) | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
114,420 | (1.0) | (1.0) | 114,420 | 1.0 | (0.6) | |||||||||||||||||
Customer funds | 56,628 | 0.8 | 0.7 | 56,628 | 12.0 | 10.6 | |||||||||||||||||
Customer deposits (3)
|
54,396 | 0.7 | 0.6 | 54,396 | 8.8 | 7.4 | |||||||||||||||||
Mutual funds | 2,232 | 3.9 | 3.9 | 2,232 | 291.4 | 291.4 | |||||||||||||||||
Ratios (%), operating means and customers | |||||||||||||||||||||||
Underlying RoTE | 15.73 | 3.7 | 13.23 | 2.27 | |||||||||||||||||||
Efficiency ratio | 43.2 | (3.9) | 45.4 | 0.0 | |||||||||||||||||||
NPL ratio | 2.15 | — | 2.15 | (0.14) | |||||||||||||||||||
Total coverage ratio | 112.8 | 0.9 | 112.8 | 2.3 | |||||||||||||||||||
Number of employees | 15,920 | 0.5 | 15,920 | (1.1) | |||||||||||||||||||
Number of branches | 308 | (1.9) | 308 | (14.2) | |||||||||||||||||||
Number of total customers (thousands) | 19,120 | (1.6) | 19,120 | (4.5) |
70
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January - September 2021
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|||||||||||||||||||||||
Financial information by segment |
CORPORATE CENTRE | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
Underlying income statement | Q3'21 | Q2'21 | % | 9M'21 | 9M'20 | % | |||||||||||||||||
Net interest income | (354) | (355) | (0.5) | (1,033) | (1,029) | 0.4 | |||||||||||||||||
Net fee income | (2) | (8) | (76.4) | (15) | (26) | (40.6) | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
(49) | (52) | (4.5) | (145) | 182 | — | |||||||||||||||||
Other operating income | (11) | (15) | (27.2) | (23) | (17) | 38.4 | |||||||||||||||||
Total income | (416) | (430) | (3.4) | (1,216) | (889) | 36.8 | |||||||||||||||||
Administrative expenses and amortizations | (89) | (81) | 11.0 | (249) | (248) | 0.2 | |||||||||||||||||
Net operating income | (505) | (511) | (1.1) | (1,465) | (1,137) | 28.8 | |||||||||||||||||
Net loan-loss provisions | (6) | (9) | (37.3) | (168) | (27) | 522.5 | |||||||||||||||||
Other gains (losses) and provisions | (43) | (33) | 27.9 | (108) | (403) | (73.1) | |||||||||||||||||
Profit before tax | (553) | (553) | 0.0 | (1,741) | (1,567) | 11.1 | |||||||||||||||||
Tax on profit | 8 | 19 | (59.0) | 135 | 113 | 20.1 | |||||||||||||||||
Profit from continuing operations | (545) | (534) | 2.1 | (1,606) | (1,454) | 10.4 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | (545) | (534) | 2.1 | (1,606) | (1,454) | 10.4 | |||||||||||||||||
Non-controlling interests | — | (1) | (94.3) | (1) | (1) | 116.7 | |||||||||||||||||
Underlying attributable profit to the parent | (545) | (535) | 1.9 | (1,607) | (1,455) | 10.5 | |||||||||||||||||
Balance sheet | |||||||||||||||||||||||
Loans and advances to customers | 6,350 | 5,832 | 8.9 | 6,350 | 4,827 | 31.5 | |||||||||||||||||
Cash, central banks and credit institutions | 81,150 | 71,908 | 12.9 | 81,150 | 63,947 | 26.9 | |||||||||||||||||
Debt instruments | 1,423 | 1,605 | (11.3) | 1,423 | 2,100 | (32.2) | |||||||||||||||||
Other financial assets | 2,157 | 2,016 | 7.0 | 2,157 | 2,067 | 4.4 | |||||||||||||||||
Other asset accounts | 116,606 | 118,374 | (1.5) | 116,606 | 114,295 | 2.0 | |||||||||||||||||
Total assets | 207,687 | 199,736 | 4.0 | 207,687 | 187,236 | 10.9 | |||||||||||||||||
Customer deposits | 1,324 | 1,017 | 30.2 | 1,324 | 1,074 | 23.3 | |||||||||||||||||
Central banks and credit institutions | 46,173 | 38,914 | 18.7 | 46,173 | 42,654 | 8.3 | |||||||||||||||||
Marketable debt securities | 71,720 | 69,217 | 3.6 | 71,720 | 57,866 | 23.9 | |||||||||||||||||
Other financial liabilities | 1,495 | 534 | 179.9 | 1,495 | 1,143 | 30.8 | |||||||||||||||||
Other liabilities accounts | 7,197 | 8,009 | (10.1) | 7,197 | 7,645 | (5.9) | |||||||||||||||||
Total liabilities | 127,909 | 117,691 | 8.7 | 127,909 | 110,382 | 15.9 | |||||||||||||||||
Total equity | 79,778 | 82,044 | (2.8) | 79,778 | 76,854 | 3.8 | |||||||||||||||||
Memorandum items: | |||||||||||||||||||||||
Gross loans and advances to customers (2)
|
6,589 | 6,138 | 7.4 | 6,589 | 5,008 | 31.6 | |||||||||||||||||
Customer funds | 1,324 | 1,021 | 29.6 | 1,324 | 1,089 | 21.6 | |||||||||||||||||
Customer deposits (3)
|
1,324 | 1,017 | 30.2 | 1,324 | 1,074 | 23.3 | |||||||||||||||||
Mutual funds | — | 4 | (90.0) | — | 15 | (97.1) | |||||||||||||||||
Resources | |||||||||||||||||||||||
Number of employees | 1,710 | 1,743 | 1,710 | 1,743 |
January - September 2021
|
|
71
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Financial information by segment |
RETAIL BANKING | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 7,968 | 2.6 | 1.5 | 23,206 | 2.9 | 7.2 | |||||||||||||||||
Net fee income | 1,746 | (0.4) | (1.5) | 5,208 | (1.8) | 3.1 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
216 | 26.0 | 22.8 | 633 | (27.8) | (27.5) | |||||||||||||||||
Other operating income | 243 | 100.8 | 97.2 | 472 | — | — | |||||||||||||||||
Total income | 10,173 | 3.7 | 2.5 | 29,520 | 3.0 | 7.3 | |||||||||||||||||
Administrative expenses and amortizations | (4,336) | 2.1 | 1.2 | (12,740) | (2.0) | 1.3 | |||||||||||||||||
Net operating income | 5,837 | 4.9 | 3.5 | 16,780 | 7.1 | 12.3 | |||||||||||||||||
Net loan-loss provisions | (2,199) | 27.4 | 26.1 | (5,708) | (38.1) | (34.9) | |||||||||||||||||
Other gains (losses) and provisions | (445) | (3.9) | (4.8) | (1,312) | 58.3 | 66.3 | |||||||||||||||||
Profit before tax | 3,194 | (5.4) | (6.8) | 9,759 | 73.6 | 81.6 | |||||||||||||||||
Tax on profit | (905) | (14.4) | (16.1) | (3,010) | 60.8 | 70.7 | |||||||||||||||||
Profit from continuing operations | 2,288 | (1.3) | (2.7) | 6,749 | 80.1 | 86.9 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | (57.7) | |||||||||||||||||
Consolidated profit | 2,288 | (1.3) | (2.7) | 6,749 | 80.1 | 86.9 | |||||||||||||||||
Non-controlling interests | (329) | (9.6) | (10.4) | (999) | 56.0 | 60.6 | |||||||||||||||||
Underlying attributable profit to the parent | 1,960 | 0.3 | (1.2) | 5,750 | 85.0 | 92.4 |
CORPORATE & INVESTMENT BANKING | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 747 | 1.1 | 0.0 | 2,207 | 2.5 | 7.5 | |||||||||||||||||
Net fee income | 435 | 0.2 | (0.8) | 1,335 | 14.4 | 19.0 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
144 | 42.7 | 42.6 | 656 | 7.8 | 18.6 | |||||||||||||||||
Other operating income | 87 | 888.7 | 928.7 | 154 | 2.0 | 0.8 | |||||||||||||||||
Total income | 1,414 | 10.2 | 9.2 | 4,352 | 6.7 | 12.1 | |||||||||||||||||
Administrative expenses and amortizations | (574) | 5.7 | 4.9 | (1,642) | 8.4 | 11.8 | |||||||||||||||||
Net operating income | 840 | 13.5 | 12.4 | 2,709 | 5.7 | 12.3 | |||||||||||||||||
Net loan-loss provisions | (7) | (65.1) | (66.0) | (75) | (73.5) | (73.5) | |||||||||||||||||
Other gains (losses) and provisions | (1) | — | — | 6 | — | — | |||||||||||||||||
Profit before tax | 832 | 10.9 | 9.7 | 2,640 | 19.1 | 27.8 | |||||||||||||||||
Tax on profit | (245) | 13.8 | 12.3 | (779) | 21.8 | 31.5 | |||||||||||||||||
Profit from continuing operations | 587 | 9.8 | 8.7 | 1,861 | 17.9 | 26.3 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 587 | 9.8 | 8.7 | 1,861 | 17.9 | 26.3 | |||||||||||||||||
Non-controlling interests | (40) | (1.9) | (2.0) | (117) | 22.1 | 32.0 | |||||||||||||||||
Underlying attributable profit to the parent | 547 | 10.7 | 9.5 | 1,744 | 17.7 | 25.9 |
72
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|
January - September 2021
|
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|
|
|||||||||||||||||||||||
Financial information by segment |
WEALTH MANAGEMENT & INSURANCE | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | 96 | 4.9 | 3.8 | 275 | (6.6) | (2.4) | |||||||||||||||||
Net fee income | 321 | 1.8 | 0.8 | 933 | 8.9 | 11.9 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
17 | (24.6) | (25.4) | 77 | 33.2 | 40.8 | |||||||||||||||||
Other operating income | 181 | 102.9 | 102.4 | 351 | 27.2 | 30.4 | |||||||||||||||||
Total income | 616 | 18.6 | 17.7 | 1,637 | 10.2 | 13.6 | |||||||||||||||||
Administrative expenses and amortizations | (221) | (2.4) | (3.4) | (668) | 1.9 | 4.7 | |||||||||||||||||
Net operating income | 395 | 34.8 | 34.0 | 969 | 16.7 | 20.7 | |||||||||||||||||
Net loan-loss provisions | (6) | 113.9 | 114.2 | (14) | (39.4) | (39.1) | |||||||||||||||||
Other gains (losses) and provisions | 16 | — | — | 12 | — | — | |||||||||||||||||
Profit before tax | 405 | 40.3 | 39.5 | 966 | 20.7 | 24.9 | |||||||||||||||||
Tax on profit | (105) | 49.2 | 48.5 | (242) | 27.6 | 31.3 | |||||||||||||||||
Profit from continuing operations | 300 | 37.5 | 36.7 | 724 | 18.5 | 22.9 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | 300 | 37.5 | 36.7 | 724 | 18.5 | 22.9 | |||||||||||||||||
Non-controlling interests | (8) | (2.7) | (1.9) | (26) | (3.5) | 1.6 | |||||||||||||||||
Underlying attributable profit to the parent | 292 | 39.2 | 38.2 | 698 | 19.5 | 23.9 |
PAGONXT | |||||||||||||||||||||||
EUR million | |||||||||||||||||||||||
/ | Q2'21 | / | 9M'20 | ||||||||||||||||||||
Underlying income statement | Q3'21 | % | % excl. FX | 9M'21 | % | % excl. FX | |||||||||||||||||
Net interest income | — | — | — | (2) | 396.4 | 847.6 | |||||||||||||||||
Net fee income | 141 | 10.5 | 8.0 | 349 | 34.5 | 45.4 | |||||||||||||||||
Gains (losses) on financial transactions (1)
|
(2) | 228.8 | 221.9 | (1) | (4.1) | (13.4) | |||||||||||||||||
Other operating income | 5 | — | — | (13) | 548.1 | 588.5 | |||||||||||||||||
Total income | 144 | 17.7 | 15.1 | 334 | 30.3 | 40.9 | |||||||||||||||||
Administrative expenses and amortizations | (181) | 11.4 | 10.4 | (479) | 59.2 | 67.0 | |||||||||||||||||
Net operating income | (36) | (8.1) | (4.2) | (145) | 224.9 | 191.3 | |||||||||||||||||
Net loan-loss provisions | (2) | 1.0 | (2.5) | (7) | (31.7) | (23.4) | |||||||||||||||||
Other gains (losses) and provisions | (34) | 889.8 | 884.9 | (39) | — | — | |||||||||||||||||
Profit before tax | (73) | 60.8 | 64.9 | (191) | 247.7 | 220.5 | |||||||||||||||||
Tax on profit | (6) | (44.6) | (49.7) | (15) | 110.6 | 198.9 | |||||||||||||||||
Profit from continuing operations | (79) | 41.6 | 43.3 | (207) | 231.8 | 218.8 | |||||||||||||||||
Net profit from discontinued operations | — | — | — | — | — | — | |||||||||||||||||
Consolidated profit | (79) | 41.6 | 43.3 | (207) | 231.8 | 218.8 | |||||||||||||||||
Non-controlling interests | — | — | — | — | (57.6) | (57.6) | |||||||||||||||||
Underlying attributable profit to the parent | (79) | 42.0 | 43.7 | (206) | 236.9 | 223.4 |
January - September 2021
|
|
73
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|||||||||||||||||||||||
Alternative performance measures |
ALTERNATIVE PERFORMANCE MEASURES (APMs)
|
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74
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January - September 2021
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|||||||||||||||||||||||
Alternative performance measures |
January - September 2021
|
|
75
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Alternative performance measures |
Ratio | Formula | Relevance of the metric | ||||||||||||
RoE | Attributable profit to the parent | This ratio measures the return that shareholders obtain on the funds invested in the Bank and as such measures the company's ability to pay shareholders. | ||||||||||||
(Return on equity) |
Average stockholders’ equity 1 (excl. minority interests)
|
|||||||||||||
Underlying RoE | Underlying attributable profit to the parent | This ratio measures the return that shareholders obtain on the funds invested in the Bank excluding items outside the ordinary performance of our business. | ||||||||||||
Average stockholders’ equity 1 (excl. minority interests)
|
||||||||||||||
RoTE |
Attributable profit to the parent2
|
This indicator is used to evaluate the profitability of the company as a percentage of its tangible equity. It's measured as the return that shareholders receive as a percentage of the funds invested in the entity less intangible assets. | ||||||||||||
(Return on tangible equity) |
Average stockholders' equity 1 (excl. minority interests) - intangible assets
|
|||||||||||||
Underlying RoTE | Underlying attributable profit to the parent | This indicator measures the profitability of the tangible equity of a company arising from ordinary activities, i.e. excluding items outside the ordinary performance of our business. | ||||||||||||
Average stockholders' equity 1 (excl. minority interests) - intangible assets
|
||||||||||||||
RoA | Consolidated profit | This metric measures the profitability of a company as a percentage of its total assets. It is an indicator that reflects the efficiency of the company's total funds in generating profit. | ||||||||||||
(Return on assets) | Average total assets | |||||||||||||
Underlying RoA | Underlying consolidated profit | This metric measures the profitability of a company as a percentage of its total assets, excluding non-recurring results. It is an indicator that reflects the efficiency of the company's total funds in generating underlying profit. | ||||||||||||
Average total assets | ||||||||||||||
RoRWA | Consolidated profit | The return adjusted for risk is a derivative of the RoA metric. The difference is that RoRWA measures profit in relation to the bank's risk-weighted assets. | ||||||||||||
(Return on risk weighted assets) | Average risk-weighted assets | |||||||||||||
Underlying RoRWA | Underlying consolidated profit | This relates the consolidated profit (excluding items outside the ordinary performance of our business) to the bank's risk-weighted assets. | ||||||||||||
Average risk-weighted assets | ||||||||||||||
Efficiency ratio |
Operating expenses 3
|
One of the most commonly used indicators when comparing productivity of different financial entities. It measures the amount of funds used to generate the bank's total income. | ||||||||||||
Total income |
76
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January - September 2021
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|
|
|
|
|||||||||||||||||||||||
Alternative performance measures |
Profitability and efficiency (1) (2) (3) (4)
|
Q3'21 | Q2'21 | 9M'21 | 9M'20 | ||||||||||
RoE | 10.16 | % | 9.91 | % | 9.54 | % | -8.54 | % | ||||||
Attributable profit to the parent | 8,696 | 8,268 | 7,975 | -7,829 | ||||||||||
Average stockholders' equity (excluding minority interests) | 85,608 | 83,429 | 83,574 | 91,639 | ||||||||||
Underlying RoE | 10.16 | % | 9.91 | % | 10.18 | % | 5.32 | % | ||||||
Attributable profit to the parent | 8,696 | 8,268 | 7,975 | -7,829 | ||||||||||
(-) Net capital gains and provisions | — | — | -530 | -12,706 | ||||||||||
Underlying attributable profit to the parent | 8,696 | 8,268 | 8,505 | 4,877 | ||||||||||
Average stockholders' equity (excluding minority interests) | 85,608 | 83,429 | 83,574 | 91,639 | ||||||||||
RoTE | 12.56 | % | 12.29 | % | 11.82 | % | 3.30 | % | ||||||
Attributable profit to the parent | 8,696 | 8,268 | 7,975 | -7,829 | ||||||||||
(+) Goodwill impairment | — | — | — | -10,100 | ||||||||||
Attributable profit to the parent (excluding goodwill impairment) | 8,696 | 8,268 | 7,975 | 2,271 | ||||||||||
Average stockholders' equity (excluding minority interests) | 85,608 | 83,429 | 83,574 | 91,639 | ||||||||||
(-) Average intangible assets | 16,366 | 16,131 | 16,109 | 22,748 | ||||||||||
Average stockholders' equity (excl. minority interests) - intangible assets | 69,243 | 67,298 | 67,466 | 68,892 | ||||||||||
Underlying RoTE | 12.56 | % | 12.29 | % | 12.61 | % | 7.08 | % | ||||||
Attributable profit to the parent | 8,696 | 8,268 | 7,975 | -7,829 | ||||||||||
(-) Net capital gains and provisions | — | — | -530 | -12,706 | ||||||||||
Underlying attributable profit to the parent | 8,696 | 8,268 | 8,505 | 4,877 | ||||||||||
Average stockholders' equity (excl. minority interests) - intangible assets | 69,243 | 67,298 | 67,466 | 68,892 | ||||||||||
RoA | 0.65 | % | 0.64 | % | 0.61 | % | -0.44 | % | ||||||
Consolidated profit | 10,204 | 9,924 | 9,498 | -6,818 | ||||||||||
Average total assets | 1,575,975 | 1,557,364 | 1,550,943 | 1,543,361 | ||||||||||
Underlying RoA | 0.65 | % | 0.64 | % | 0.65 | % | 0.38 | % | ||||||
Consolidated profit | 10,204 | 9,924 | 9,498 | -6,818 | ||||||||||
(-) Net capital gains and provisions | — | — | -530 | -12,711 | ||||||||||
Underlying consolidated profit | 10,204 | 9,924 | 10,028 | 5,893 | ||||||||||
Average total assets | 1,575,975 | 1,557,364 | 1,550,943 | 1,543,361 | ||||||||||
RoRWA | 1.76 | % | 1.74 | % | 1.66 | % | -1.17 | % | ||||||
Consolidated profit | 10,204 | 9,924 | 9,498 | -6,818 | ||||||||||
Average risk weighted-assets | 580,226 | 570,828 | 570,653 | 583,448 | ||||||||||
Underlying RoRWA | 1.76 | % | 1.74 | % | 1.76 | % | 1.01 | % | ||||||
Consolidated profit | 10,204 | 9,924 | 9,498 | -6,818 | ||||||||||
(-) Net capital gains and provisions | — | — | -530 | -12,711 | ||||||||||
Underlying consolidated profit | 10,204 | 9,924 | 10,028 | 5,893 | ||||||||||
Average risk-weighted assets | 580,226 | 570,828 | 570,653 | 583,448 | ||||||||||
Efficiency ratio | 45.3 | % | 46.5 | % | 45.6 | % | 46.8 | % | ||||||
Underlying operating expenses | 5,401 | 5,259 | 15,778 | 15,726 | ||||||||||
Operating expenses | 5,401 | 5,259 | 15,778 | 15,786 | ||||||||||
Net capital gains and provisions impact in operating expenses | — | — | — | -60 | ||||||||||
Underlying total income | 11,931 | 11,305 | 34,626 | 33,605 | ||||||||||
Total income | 11,931 | 11,305 | 34,626 | 33,355 | ||||||||||
Net capital gains and provisions impact in total income | — | — | — | 250 | ||||||||||
(1) Averages included in the RoE, RoTE, RoA and RoRWA denominators are calculated using 4 months' worth of data in the case of quarterly figures (from June to September in Q3 and March to June in Q2) and 10 months in the case of annual figures (December to September). | ||||||||||||||
(2) For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoE and RoTE is the annualized underlying attributable profit to which said results are added without annualizing. | ||||||||||||||
(3) For periods less than one year, and if there are results in the net capital gains and provisions line, the profit used to calculate RoA and RoRWA is the annualized underlying consolidated profit, to which said results are added without annualizing. | ||||||||||||||
(4) The risk weighted assets included in the denominator of the RoRWA metric are calculated in line with the criteria laid out in the CRR (Capital Requirements Regulation). |
January - September 2021
|
|
77
|
|
|
|
|
|||||||||||||||||||||||
Alternative performance measures |
Efficiency ratio | ||||||||||||||||||||
9M'21 | 9M'20 | |||||||||||||||||||
% | Total income | Operating expenses | % | Total income | Operating expenses | |||||||||||||||
Europe | 50.3 | 12,299 | 6,191 | 56.9 | 10,998 | 6,259 | ||||||||||||||
Spain | 47.3 | 5,359 | 2,537 | 53.1 | 5,150 | 2,734 | ||||||||||||||
United Kingdom | 53.4 | 3,625 | 1,937 | 66.1 | 2,932 | 1,938 | ||||||||||||||
Portugal | 41.2 | 1,042 | 429 | 45.1 | 979 | 442 | ||||||||||||||
Poland | 41.0 | 1,179 | 483 | 41.8 | 1,136 | 475 | ||||||||||||||
North America | 43.8 | 8,266 | 3,617 | 41.5 | 8,335 | 3,462 | ||||||||||||||
US | 42.0 | 5,586 | 2,346 | 41.5 | 5,559 | 2,307 | ||||||||||||||
Mexico | 44.2 | 2,662 | 1,177 | 41.0 | 2,760 | 1,130 | ||||||||||||||
South America | 34.6 | 11,302 | 3,916 | 35.5 | 11,346 | 4,023 | ||||||||||||||
Brazil | 29.3 | 8,085 | 2,366 | 31.8 | 8,322 | 2,644 | ||||||||||||||
Chile | 38.7 | 1,834 | 710 | 40.8 | 1,669 | 681 | ||||||||||||||
Argentina | 59.6 | 929 | 554 | 54.5 | 902 | 491 | ||||||||||||||
Digital Consumer Bank | 45.4 | 3,975 | 1,805 | 45.4 | 3,814 | 1,733 |
Underlying RoTE | ||||||||||||||||||||
9M'21 | 9M'20 | |||||||||||||||||||
% | Underlying attributable profit to the parent | Average stockholders' equity (excl. minority interests) - intangible assets | % | Underlying attributable profit to the parent | Average stockholders' equity (excl. minority interests) - intangible assets | |||||||||||||||
Europe | 7.63 | 3,057 | 40,079 | 3.93 | 1,543 | 39,242 | ||||||||||||||
Spain | 6.48 | 973 | 15,021 | 4.21 | 662 | 15,716 | ||||||||||||||
United Kingdom | 11.53 | 1,527 | 13,239 | 2.24 | 294 | 13,121 | ||||||||||||||
Portugal | 11.19 | 452 | 4,036 | 8.50 | 324 | 3,810 | ||||||||||||||
Poland | 5.10 | 166 | 3,264 | 5.91 | 189 | 3,193 | ||||||||||||||
North America | 13.39 | 3,051 | 22,787 | 6.68 | 1,407 | 21,054 | ||||||||||||||
US | 14.31 | 2,385 | 16,668 | 3.99 | 627 | 15,708 | ||||||||||||||
Mexico | 13.56 | 802 | 5,918 | 15.13 | 787 | 5,205 | ||||||||||||||
South America | 20.13 | 3,294 | 16,361 | 17.06 | 2,818 | 16,514 | ||||||||||||||
Brazil | 21.64 | 2,349 | 10,856 | 18.37 | 2,060 | 11,217 | ||||||||||||||
Chile | 18.46 | 617 | 3,344 | 10.99 | 359 | 3,264 | ||||||||||||||
Argentina | 25.33 | 240 | 949 | 29.23 | 215 | 734 | ||||||||||||||
Digital Consumer Bank | 13.23 | 1,246 | 9,419 | 10.96 | 1,050 | 9,580 |
78
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Alternative performance measures |
Ratio | Formula | Relevance of the metric | ||||||||||||
NPL ratio
(Non-performing loans)
|
Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | The NPL ratio is an important variable regarding financial institutions' activity since it gives an indication of the level of risk the entities are exposed to. It calculates risks that are, in accounting terms, declared to be credit impaired as a percentage of the total outstanding amount of customer credit and contingent liabilities. | ||||||||||||
Total Risk 1
|
||||||||||||||
Total coverage ratio | Total allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted | The total coverage ratio is a fundamental metric in the financial sector. It reflects the level of provisions as a percentage of the credit impaired assets. Therefore it is a good indicator of the entity's solvency against client defaults both present and future. | ||||||||||||
Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | ||||||||||||||
Cost of credit | Allowances for loan-loss provisions over the last 12 months | This ratio quantifies loan-loss provisions arising from credit risk over a defined period of time for a given loan portfolio. As such, it acts as an indicator of credit quality. | ||||||||||||
Average loans and advances to customers over the last 12 months |
Credit risk (I) | Sep-21 | Jun-21 | Sep-21 | Sep-20 | ||||||||||
NPL ratio | 3.18 | % | 3.22 | % | 3.18 | % | 3.15 | % | ||||||
Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | 33,046 | 33,266 | 33,046 | 30,894 | ||||||||||
Gross loans and advances to customers registered under the headings “financial assets measured at amortized cost” and "financial assets designated at fair value through profit or loss" classified in stage 3 (OCI), excluding POCI (Purchased or Originated Credit Impaired) that is currently impaired | 31,237 | 31,705 | 31,237 | 29,298 | ||||||||||
POCI exposure (Purchased or Originated Credit Impaired) that is currently impaired | 392 | 431 | 392 | 563 | ||||||||||
Customer guarantees and customer commitments granted classified in stage 3 | 1,409 | 1,122 | 1,409 | 1,022 | ||||||||||
Doubtful exposure of loans and advances to customers at fair value through profit or loss | 8 | 8 | 8 | 11 | ||||||||||
Total risk | 1,038,796 | 1,032,084 | 1,038,796 | 982,286 | ||||||||||
Impaired and non-impaired gross loans and advances to customers | 982,097 | 978,096 | 982,097 | 933,509 | ||||||||||
Impaired and non-impaired customer guarantees and customer commitments granted | 56,699 | 53,988 | 56,699 | 48,777 | ||||||||||
January - September 2021
|
|
79
|
|
|
|
|
|||||||||||||||||||||||
Alternative performance measures |
Credit risk (II) | Sep-21 | Jun-21 | Sep-21 | Sep-20 | ||||||||||
Total coverage ratio | 74 | % | 73 | % | 74 | % | 76 | % | ||||||
Total allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted | 24,462 | 24,239 | 24,462 | 23,465 | ||||||||||
Total allowances to cover impairment losses on loans and advances to customers measured at amortised cost and designated at fair value through OCI | 23,786 | 23,577 | 23,786 | 22,797 | ||||||||||
Total allowances to cover impairment losses on customer guarantees and customer commitments granted | 676 | 662 | 676 | 668 | ||||||||||
Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | 33,046 | 33,266 | 33,046 | 30,894 | ||||||||||
Gross loans and advances to customers registered under the headings “financial assets measured at amortized cost” and "financial assets designated at fair value through profit or loss" classified in stage 3 (OCI), excluding POCI (Purchased or Originated Credit Impaired) that is currently impaired | 31,237 | 31,705 | 31,237 | 29,298 | ||||||||||
POCI exposure (Purchased or Originated Credit Impaired) that is currently impaired | 392 | 431 | 392 | 563 | ||||||||||
Customer guarantees and customer commitments granted classified in stage 3 | 1,409 | 1,122 | 1,409 | 1,022 | ||||||||||
Doubtful exposure of loans and advances to customers at fair value through profit or loss | 8 | 8 | 8 | 11 | ||||||||||
Cost of credit | 0.90 | % | 0.94 | % | 0.90 | % | 1.27 | % | ||||||
Underlying allowances for loan-loss provisions over the last 12 months | 8,584 | 8,899 | 8,584 | 12,135 | ||||||||||
Average loans and advances to customers over the last 12 months | 956,925 | 948,351 | 956,925 | 956,416 |
NPL ratio | ||||||||||||||||||||
9M'21 | 9M'20 | |||||||||||||||||||
% | Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | Total risk | % | Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | Total risk | |||||||||||||||
Europe | 3.15 | 20,088 | 638,207 | 3.29 | 19,914 | 605,380 | ||||||||||||||
Spain | 5.99 | 13,283 | 221,787 | 5.98 | 13,159 | 220,032 | ||||||||||||||
United Kingdom | 1.27 | 3,354 | 263,747 | 1.33 | 3,339 | 250,906 | ||||||||||||||
Portugal | 3.44 | 1,437 | 41,833 | 4.25 | 1,711 | 40,291 | ||||||||||||||
Poland | 4.34 | 1,415 | 32,586 | 4.58 | 1,452 | 31,711 | ||||||||||||||
North America | 2.56 | 3,588 | 140,314 | 1.96 | 2,617 | 133,219 | ||||||||||||||
US | 2.36 | 2,474 | 104,794 | 1.85 | 1,877 | 101,499 | ||||||||||||||
Mexico | 3.14 | 1,114 | 35,520 | 2.33 | 740 | 31,707 | ||||||||||||||
South America | 4.38 | 6,095 | 139,167 | 4.40 | 5,447 | 123,682 | ||||||||||||||
Brazil | 4.72 | 3,947 | 83,610 | 4.64 | 3,240 | 69,886 | ||||||||||||||
Chile | 4.36 | 1,801 | 41,278 | 4.76 | 1,976 | 41,483 | ||||||||||||||
Argentina | 3.85 | 191 | 4,951 | 2.88 | 137 | 4,765 | ||||||||||||||
Digital Consumer Bank | 2.15 | 2,469 | 114,781 | 2.29 | 2,599 | 113,607 |
80
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Alternative performance measures |
Total coverage ratio | ||||||||||||||||||||
9M'21 | 9M'20 | |||||||||||||||||||
% | Total allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted | Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | % | Total allowances to cover impairment losses on loans and advances to customers, customer guarantees and customer commitments granted | Credit impaired loans and advances to customers, customer guarantees and customer commitments granted | |||||||||||||||
Europe | 51.1 | 10,258 | 20,088 | 48.7 | 9,699 | 19,914 | ||||||||||||||
Spain | 48.8 | 6,486 | 13,283 | 46.0 | 6,052 | 13,159 | ||||||||||||||
United Kingdom | 36.6 | 1,226 | 3,354 | 41.6 | 1,389 | 3,339 | ||||||||||||||
Portugal | 75.5 | 1,086 | 1,437 | 64.3 | 1,100 | 1,711 | ||||||||||||||
Poland | 74.6 | 1,055 | 1,415 | 70.8 | 1,028 | 1,452 | ||||||||||||||
North America | 139.3 | 4,999 | 3,588 | 201.6 | 5,277 | 2,617 | ||||||||||||||
US | 161.5 | 3,994 | 2,474 | 228.8 | 4,296 | 1,877 | ||||||||||||||
Mexico | 90.1 | 1,004 | 1,114 | 132.6 | 981 | 740 | ||||||||||||||
South America | 98.8 | 6,019 | 6,095 | 97.2 | 5,295 | 5,447 | ||||||||||||||
Brazil | 111.8 | 4,412 | 3,947 | 114.9 | 3,721 | 3,240 | ||||||||||||||
Chile | 64.1 | 1,155 | 1,801 | 59.7 | 1,181 | 1,976 | ||||||||||||||
Argentina | 149.3 | 285 | 191 | 186.3 | 255 | 137 | ||||||||||||||
Digital Consumer Bank | 112.8 | 2,785 | 2,469 | 110.6 | 2,873 | 2,599 |
January - September 2021
|
|
81
|
|
|
|
|
|||||||||||||||||||||||
Alternative performance measures |
Ratio | Formula | Relevance of the metric | ||||||||||||
TNAV per share |
Tangible book value 1
|
This is a very commonly used ratio used to measure the company's accounting value per share having deducted the intangible assets. It is useful in evaluating the amount each shareholder would receive if the company were to enter into liquidation and had to sell all the company's tangible assets. | ||||||||||||
(Tangible equity net asset value per share) | Number of shares excluding treasury stock | |||||||||||||
Price / tangible book value per share (X) |
Share price
|
This is one of the most commonly used ratios by market participants for the valuation of listed companies both in absolute terms and relative to other entities. This ratio measures the relationship between the price paid for a company and its accounting equity value. | ||||||||||||
TNAV per share | ||||||||||||||
LTD ratio | Net loans and advances to customers | This is an indicator of the bank's liquidity. It measures the total (net) loans and advances to customers as a percentage of customer deposits. | ||||||||||||
(Loan-to-deposit) | Customer deposits | |||||||||||||
Loans and advances (excl. reverse repos) | Gross loans and advances to customers excluding reverse repos | In order to aid analysis of the commercial banking activity, reverse repos are excluded as they are highly volatile treasury products. | ||||||||||||
Deposits (excl. repos) | Customer deposits excluding repos | In order to aid analysis of the commercial banking activity, repos are excluded as they are highly volatile treasury products. | ||||||||||||
PAT + After tax fees paid to SAN (in Wealth Management & Insurance) | Net profit + fees paid from Santander Asset Management and Santander Insurance to Santander, net of taxes, excluding Private Banking customers | Metric to assess Wealth Management & Insurance's total contribution to Grupo Santander profit. |
Others | Sep-21 | Jun-21 | Sep-21 | Sep-20 | ||||||||||
TNAV (tangible book value) per share (2)
|
3.99 | 3.98 | 3.99 | 3.82 | ||||||||||
Tangible book value | 69,142 | 68,917 | 69,142 | 66,048 | ||||||||||
Number of shares excl. treasury stock (million) (2)
|
17,331 | 17,306 | 17,331 | 17,310 | ||||||||||
Price / Tangible book value per share (X) | 0.79 | 0.81 | 0.79 | 0.40 | ||||||||||
Share price (euros) (2)
|
3.137 | 3.220 | 3.137 | 1.533 | ||||||||||
TNAV (tangible book value) per share (2)
|
3.99 | 3.98 | 3.99 | 3.82 | ||||||||||
Loan-to-deposit ratio | 105 | % | 107 | % | 105 | % | 108 | % | ||||||
Net loans and advances to customers | 958,311 | 954,518 | 958,311 | 910,714 | ||||||||||
Customer deposits | 909,034 | 894,127 | 909,034 | 842,899 | ||||||||||
Q3'21 | Q2'21 | 9M'21 | 9M'20 | |||||||||||
PAT + After tax fees paid to SAN (in WM&I) (Constant EUR million) | 644 | 561 | 1,733 | 1,496 | ||||||||||
Profit after tax | 299 | 219 | 724 | 589 | ||||||||||
Net fee income net of tax | 345 | 342 | 1,008 | 906 |
82
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Alternative performance measures |
January - September 2021
|
|
83
|
|
|
|
|
|||||||||||||||||||||||
Condensed consolidated financial statements |
INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS | ||||||||
Interim condensed consolidated balance sheet | |||||||||||
EUR million | |||||||||||
ASSETS | Sep-21 | Dec-20 | Sep-20 | ||||||||
Cash, cash balances at central banks and other deposits on demand | 191,035 | 153,839 | 148,175 | ||||||||
Financial assets held for trading | 122,967 | 114,945 | 117,654 | ||||||||
Non-trading financial assets mandatorily at fair value through profit or loss | 5,156 | 4,486 | 4,293 | ||||||||
Financial assets designated at fair value through profit or loss | 36,970 | 48,717 | 62,714 | ||||||||
Financial assets at fair value through other comprehensive income | 109,570 | 120,953 | 117,461 | ||||||||
Financial assets at amortized cost | 1,011,994 | 958,378 | 950,571 | ||||||||
Hedging derivatives | 5,404 | 8,325 | 10,866 | ||||||||
Changes in the fair value of hedged items in portfolio hedges of interest risk | 991 | 1,980 | 2,155 | ||||||||
Investments | 7,684 | 7,622 | 7,679 | ||||||||
Joint ventures entities | 1,669 | 1,492 | 1,306 | ||||||||
Associated entities | 6,015 | 6,130 | 6,373 | ||||||||
Assets under insurance or reinsurance contracts | 257 | 261 | 1,582 | ||||||||
Tangible assets | 32,446 | 32,735 | 33,277 | ||||||||
Property, plant and equipment | 31,515 | 31,772 | 32,327 | ||||||||
For own-use | 12,619 | 13,213 | 13,233 | ||||||||
Leased out under an operating lease | 18,896 | 18,559 | 19,094 | ||||||||
Investment property | 931 | 963 | 950 | ||||||||
Of which : Leased out under an operating lease | 821 | 793 | 821 | ||||||||
Intangible assets | 16,246 | 15,908 | 15,698 | ||||||||
Goodwill | 12,645 | 12,471 | 12,359 | ||||||||
Other intangible assets | 3,601 | 3,437 | 3,339 | ||||||||
Tax assets | 24,544 | 24,586 | 26,397 | ||||||||
Current tax assets | 5,008 | 5,340 | 6,405 | ||||||||
Deferred tax assets | 19,536 | 19,246 | 19,992 | ||||||||
Other assets | 8,745 | 11,070 | 11,086 | ||||||||
Insurance contracts linked to pensions | 157 | 174 | 186 | ||||||||
Inventories | 4 | 5 | 4 | ||||||||
Other | 8,584 | 10,891 | 10,896 | ||||||||
Non-current assets held for sale | 4,286 | 4,445 | 4,634 | ||||||||
TOTAL ASSETS | 1,578,295 | 1,508,250 | 1,514,242 | ||||||||
84
|
|
January - September 2021
|
|
|
|
|
|||||||||||||||||||||||
Condensed consolidated financial statements |
Interim condensed consolidated balance sheet | |||||||||||
EUR million | |||||||||||
LIABILITIES | Sep-21 | Dec-20 | Sep-20 | ||||||||
Financial liabilities held for trading | 80,147 | 81,167 | 88,128 | ||||||||
Financial liabilities designated at fair value through profit or loss | 47,900 | 48,038 | 59,459 | ||||||||
Financial liabilities at amortized cost | 1,317,759 | 1,248,188 | 1,237,314 | ||||||||
Hedging derivatives | 5,821 | 6,869 | 6,099 | ||||||||
Changes in the fair value of hedged items in portfolio hedges of interest rate risk | 402 | 286 | 265 | ||||||||
Liabilities under insurance or reinsurance contracts | 779 | 910 | 970 | ||||||||
Provisions | 9,815 | 10,852 | 10,118 | ||||||||
Pensions and other post-retirement obligations | 3,337 | 3,976 | 4,034 | ||||||||
Other long term employee benefits | 1,298 | 1,751 | 1,120 | ||||||||
Taxes and other legal contingencies | 2,025 | 2,200 | 2,189 | ||||||||
Contingent liabilities and commitments | 674 | 700 | 672 | ||||||||
Other provisions | 2,481 | 2,225 | 2,103 | ||||||||
Tax liabilities | 8,516 | 8,282 | 8,667 | ||||||||
Current tax liabilities | 2,269 | 2,349 | 2,480 | ||||||||
Deferred tax liabilities | 6,247 | 5,933 | 6,187 | ||||||||
Other liabilities | 11,532 | 12,336 | 11,912 | ||||||||
Liabilities associated with non-current assets held for sale | — | — | — | ||||||||
TOTAL LIABILITIES | 1,482,671 | 1,416,928 | 1,422,932 | ||||||||
EQUITY | |||||||||||
Shareholders' equity | 118,380 | 114,620 | 114,493 | ||||||||
Capital | 8,670 | 8,670 | 8,309 | ||||||||
Called up paid capital | 8,670 | 8,670 | 8,309 | ||||||||
Unpaid capital which has been called up | — | — | — | ||||||||
Share premium | 47,979 | 52,013 | 52,446 | ||||||||
Equity instruments issued other than capital | 650 | 627 | 619 | ||||||||
Equity component of the compound financial instrument | — | — | — | ||||||||
Other equity instruments issued | 650 | 627 | 619 | ||||||||
Other equity | 165 | 163 | 171 | ||||||||
Accumulated retained earnings | 60,273 | 65,583 | 67,230 | ||||||||
Revaluation reserves | — | — | — | ||||||||
Other reserves | (4,336) | (3,596) | (3,499) | ||||||||
(-) Own shares | (29) | (69) | (73) | ||||||||
Profit attributable to shareholders of the parent | 5,849 | (8,771) | (9,048) | ||||||||
(-) Interim dividends | (841) | — | (1,662) | ||||||||
Other comprehensive income (loss) | (32,992) | (33,144) | (32,747) | ||||||||
Items not reclassified to profit or loss | (4,522) | (5,328) | (5,056) | ||||||||
Items that may be reclassified to profit or loss | (28,470) | (27,816) | (27,691) | ||||||||
Non-controlling interest | 10,236 | 9,846 | 9,564 | ||||||||
Other comprehensive income | (2,120) | (1,800) | (1,905) | ||||||||
Other items | 12,356 | 11,646 | 11,469 | ||||||||
TOTAL EQUITY | 95,624 | 91,322 | 91,310 | ||||||||
TOTAL LIABILITIES AND EQUITY | 1,578,295 | 1,508,250 | 1,514,242 | ||||||||
MEMORANDUM ITEMS: OFF BALANCE SHEET AMOUNTS | |||||||||||
Loan commitments granted | 252,301 | 241,230 | 235,812 | ||||||||
Financial guarantees granted | 12,069 | 12,377 | 12,247 | ||||||||
Other commitments granted | 78,730 | 64,538 | 71,430 |
January - September 2021
|
|
85
|
|
|
|
|
|||||||||||||||||||||||
Condensed consolidated financial statements |
Interim condensed consolidated income statement | ||||||||
EUR million | ||||||||
9M'21 | 9M'20 | |||||||
Interest income | 33,629 | 35,131 | ||||||
Financial assets at fair value through other comprehensive income | 2,023 | 2,348 | ||||||
Financial assets at amortized cost | 29,397 | 30,519 | ||||||
Other interest income | 2,209 | 2,264 | ||||||
Interest expense | (8,975) | (11,156) | ||||||
Interest income/ (charges) | 24,654 | 23,975 | ||||||
Dividend income | 404 | 322 | ||||||
Income from companies accounted for using the equity method | 295 | (90) | ||||||
Commission income | 10,132 | 9,826 | ||||||
Commission expense | (2,322) | (2,267) | ||||||
Gain or losses on financial assets and liabilities not measured at fair value through profit or loss, net | 482 | 893 | ||||||
Financial assets at amortized cost | 95 | (23) | ||||||
Other financial assets and liabilities | 387 | 916 | ||||||
Gain or losses on financial assets and liabilities held for trading, net | 729 | 4,425 | ||||||
Reclassification of financial assets at fair value through other comprehensive income | — | — | ||||||
Reclassification of financial assets from amortized cost | — | — | ||||||
Other gains (losses) | 729 | 4,425 | ||||||
Gains or losses on non-trading financial assets and liabilities mandatorily at fair value
through profit or loss |
11 | 73 | ||||||
Reclassification of financial assets at fair value through other comprehensive income | — | — | ||||||
Reclassification of financial assets from amortized cost | — | — | ||||||
Other gains (losses) | 11 | 73 | ||||||
Gain or losses on financial assets and liabilities measured at fair value through profit or loss, net | 296 | (91) | ||||||
Gain or losses from hedge accounting, net | 91 | 120 | ||||||
Exchange differences, net | (389) | (3,695) | ||||||
Other operating income | 1,735 | 1,222 | ||||||
Other operating expenses | (1,706) | (1,527) | ||||||
Income from assets under insurance and reinsurance contracts | 1,114 | 1,030 | ||||||
Expenses from liabilities under insurance and reinsurance contracts | (900) | (861) | ||||||
Total income | 34,626 | 33,355 | ||||||
Administrative expenses | (13,714) | (13,686) | ||||||
Staff costs | (8,205) | (8,098) | ||||||
Other general and administrative expenses | (5,509) | (5,588) | ||||||
Depreciation and amortization | (2,064) | (2,100) | ||||||
Provisions or reversal of provisions, net | (2,006) | (1,014) | ||||||
Impairment or reversal of impairment of financial assets not measured at fair value
through profit or loss and net gains and losses from changes |
(6,000) | (9,538) | ||||||
Financial assets at fair value through other comprehensive income | (27) | (7) | ||||||
Financial assets at amortized cost | (5,973) | (9,531) | ||||||
Impairment of investments in subsidiaries, joint ventures and associates, net | — | — | ||||||
Impairment on non-financial assets, net | (134) | (10,256) | ||||||
Tangible assets | (116) | (105) | ||||||
Intangible assets | (15) | (10,149) | ||||||
Others | (3) | (2) | ||||||
Gain or losses on non financial assets and investments, net | 43 | 89 | ||||||
Negative goodwill recognized in results | — | 9 | ||||||
Gains or losses on non-current assets held for sale not classified as discontinued operations | (35) | (130) | ||||||
Operating profit/(loss) before tax | 10,716 | (3,271) | ||||||
Tax expense or income from continuing operations | (3,725) | (5,020) | ||||||
Profit/(loss) for the period from continuing operations | 6,991 | (8,291) | ||||||
Profit/( loss) after tax from discontinued operations | — | — | ||||||
Profit/(loss) for the period | 6,991 | (8,291) | ||||||
Profit attributable to non-controlling interests | 1,142 | 757 | ||||||
Profit/(loss) attributable to the parent | 5,849 | (9,048) | ||||||
Earnings/(losses) per share | ||||||||
Basic | 0.31 | (0.55) | ||||||
Diluted | 0.31 | (0.55) |
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GLOSSARY | ||||||||
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IMPORTANT INFORMATION
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This document is a translation of a document originally issued in Spanish. Should there be any discrepancies between the English and the Spanish versions, only the original Spanish version should be binding.
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Banco Santander, S.A. | ||||||||
Date: 27 October 2021 | By: | /s/ José García Cantera | ||||||
Name: | José García Cantera | |||||||
Title: | Chief Financial Officer |