Going digital makes Intact Insurance and
belairdirect customer experience simpler, more convenient
TORONTO, Sept. 5, 2019 /CNW/ - Intact Financial
Corporation (TSX: IFC) today launched an enhanced digital proof of
insurance (pink card) on the Intact Insurance and belairdirect
apps. Customers will be able to get quick and easy access to their
proof of insurance right on their smartphone locked
screens.
"At Intact and belairdirect, we are committed to meeting the
changing needs of customers in an increasingly digital world," said
Danny DaCosta, Senior Vice
President, Ontario. "We know their
time is valuable, and our digital pink cards offer a secure and
convenient way to provide insurance information in an easy to
access and readily available format, when and where they need
it."
Intact knows that protecting the privacy of customers is
essential. Customers can use the lock screen capability before
handing their phone to law enforcement. There is a tutorial
for downloading the pink card widget within the app.
Many Canadians agree that technology helps simplify life.
Digital enhancements save customers and brokers time, so brokers
can focus more on providing professional advice and bringing value
to customers.
Intact and belairdirect customers can already go paperless
through the apps, access their policy information, submit an auto
claim, and get real-time claim updates. The addition of the digital
pink card further enhances insurance information, so customers can
save time by easily accessing it through their mobile devices. This
initiative is part of Intact's focus on delivering a customer
experience that is second to none. Intact is adapting to customers'
changing needs by using technology and data to design cutting-edge
products and improve the customer experience.
The digital pink card can now be used in Quebec, Alberta, Newfoundland and Labrador, and Nova
Scotia, and in Ontario
following review of the regulations released today. Drivers are
reminded that provincial regulations require they show their proof
of insurance upon request, either through a paper copy or
electronically when applicable.
About Intact Financial Corporation
Intact Financial Corporation (TSX: IFC) is the largest provider
of property and casualty (P&C) insurance in Canada and a leading provider of specialty
insurance in North America, with
over $10 billion in total annual
premiums. The Company has approximately 14,000 full- and part-time
employees who serve more than five million personal, business and
public sector clients through offices in Canada and the U.S. In Canada, Intact distributes insurance under the
Intact Insurance brand through a wide network of brokers, including
its wholly-owned subsidiary BrokerLink, and directly to consumers
through belairdirect. In the U.S., OneBeacon Insurance Group, a
wholly-owned subsidiary, provides specialty insurance products
through independent agencies, brokers, wholesalers and managing
general agencies.
SOURCE Intact Financial Corporation