Verizon Response: Hurricane Sally
September 14 2020 - 04:31PM
Having restored network performance back to pre-storm levels in the
wake of Hurricane Laura, the Verizon Network team is prepared and
ready for Hurricane Sally, which is predicted to make landfall as a
hurricane on Tuesday. The Verizon Network team is standing up its
virtual Emergency Operation Center and making preparations for the
storm’s arrival.
On the heels of the largest post-storm satellite asset
deployment in our company’s history following Hurricane Laura,
those mobile assets – used to provide temporary connection to cell
sites if fiber is damaged – are still in the area and ready to be
redeployed. Portable generators – used to provide temporary power
in case of widespread commercial power outages – are also fueled
and staged in the area. Permanent generators at cell sites and
switch locations have been fueled up and tested, and vendors ready
to keep refueling efforts going throughout the event are on
standby.
In crisis situations, communication is critical. We have
experienced it most recently with Hurricane Laura, Hurricane
Isaias, the Derecho storms in the Midwest and the west coast
wildfires that demonstrated the importance of connecting with
critical resources, colleagues, friends and family. Reliability is
in our DNA and we prepare all year long for disasters. The
strength, reliability and strong performance of our network has
been very evident to our customers during recent emergencies and
our teams are prepared for Hurricane Sally heading towards the Gulf
Coast with the same tireless dedication and commitment to reliable
communications.
Verizon offers customers relief in advance of Hurricane
Sally:
For our consumer and small business customers in the path of
Hurricane Sally, beginning Tuesday, September 15 through September
21, Verizon is providing unlimited calling, texting and data to
those who reside in the following parishes and counties:
Alabama: Baldwin, Mobile
Louisiana: Ascension, Assumption, Jefferson, La
Fourche, Livingston, Orleans, Plaquemines, St. Bernard, St.
Charles, St. James, St. John the Baptist, St. Tammany, Tangipahoa,
Terrebonne, Washington
Mississippi: Hancock, Harrison, Jackson, Pearl
River
Our Verizon Response team is available 24/7 to coordinate with
first responders. We are mobilizing charging stations, devices,
special equipment, emergency vehicles and more to support local,
state and federal agencies across the US. First responder customers
with wireless priority service should utilize *272 when placing
calls.
Verizon retail stores may be closed or have reduced hours due to
the storm. You can find the nearest one that’s open by visiting:
https://www.verizonwireless.com/stores/.
Here’s a quote you can use from our South Central Region
Consumer Vice President:
“Gulf Coast residents battered by this year’s record setting
hurricane season have enough to worry about as Hurricane Sally
approaches. Wondering if they’ll be able to connect before, during
and after the storm shouldn’t be one of those worries,” said
Michelle Miller, Verizon Consumer Vice President. “Our Network
teams are prepared to keep residents connected. We hope this offer
will allow our customers to focus on what matters most - making
sure they and their homes are prepared.”
Text-to-donate:
Verizon customers can help the American Red Cross in their
disaster relief efforts by texting the word HURRICANES to 90999 and
$10 will be added to their Verizon Wireless bill upon confirmation
of the billing zip code.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is celebrating its 20th year as one of the
world’s leading providers of technology, communications,
information and entertainment products and services. Headquartered
in New York City and with a presence around the world, Verizon
generated revenues of $131.9 billion in 2019. The company offers
data, video and voice services and solutions on its award winning
networks and platforms, delivering on customers’ demand for
mobility, reliable network connectivity, security and control.
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Media contacts: |
Kate Jay678.245.9532Kate.Jay@verizon.comTwitter:
@KateHarrisJayKaren
Schulz864.561.1527Karen.Schulz@VerizonWireless.com Twitter:
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