Tyler Technologies Signs Statewide Agreement with Nevada for Tyler Supervision
November 12 2020 - 9:17AM
Business Wire
Solution to be used for adult parole and
probation by more than 700 authorized state users
Tyler Technologies, Inc. (NYSE: TYL) announced today it has
signed an agreement for Tyler Supervision™ with the state of
Nevada’s Department of Public Safety (DPS), specifically the Nevada
Parole and Probation (NPP) Department. NPP is looking to replace
its current Offender Information Tracking System (OTIS) with a
modern technology environment. The department’s objective is to
implement a new solution that will allow users to perform work in a
more efficient manner and implement more automated processes.
NPP is currently using a 20-year-old, homegrown application for
parole and probation management. The current solution has limited
functionality and is not able to update with new features to keep
up with the agency’s growing needs. NPP selected Tyler’s solution
to help it make a major technological step forward for management
of adult parole and probation cases, allowing the agency to
coordinate, communicate, record, and track each step of the
supervision process.
“Our current system is crucial for tracking parolees and
probationers within the state. But the system is antiquated, and it
is nearly impossible to make the changes and enhancements required
for advanced case management. We are looking forward to
implementing a statewide solution that will bring many efficiencies
and advanced functionality for parole and probation,” said Captain
Tom Lawson, NPP.
Tyler Supervision will replace NPP’s legacy system and allow the
agency to better manage its caseloads and department. Given that
the Nevada Department of Health and Human Services already uses
Tyler Supervision and several Nevada courts utilize Tyler’s
Odyssey® case management solution, this project will allow critical
data sharing among all agencies, enabling efficiencies across the
state. The solution will also bring additional benefits
including:
- Intuitive features such as Voice Biometric telephone check-in
using Tyler’s automated Interactive Voice Response (IVR) system to
streamline agency management
- Ability to track fines, fees, and other charges and generate
recurring invoices, create a payment plan, and receive
payments
- Ability to see critical case information in one place
- Advanced CJIS security standards and Amazon GovCloud
requirements for data protection
- 24/7 access through a web-based software-as-a-service (SaaS)
solution
“We’re pleased to expand upon our partnership in Nevada by
bringing our fully integrated cloud solution, Tyler Supervision, to
Nevada’s adult parole and probation processes,” said Rusty Smith,
president of Tyler’s Courts & Justice Division. “We understand
that this project is NPP’s top technology priority, and we look
forward to helping NPP realize its vision of having a comprehensive
case management system that is both adaptive to evolving business
needs and intuitive for today’s modern users.”
About Tyler Technologies,
Inc. Tyler Technologies (NYSE: TYL) provides integrated
software and technology services to the public sector. Tyler's
end-to-end solutions empower local, state, and federal government
entities to operate more efficiently and connect more transparently
with their constituents and with each other. By connecting data and
processes across disparate systems, Tyler's solutions are
transforming how clients gain actionable insights that solve
problems in their communities. Tyler has more than 26,000
successful installations across more than 10,000 sites, with
clients in all 50 states, Canada, the Caribbean, Australia, and
other international locations. Tyler was named to Forbes' "Best
Midsize Employers" list in 2019 and has been recognized three times
on Forbes’ "Most Innovative Growth Companies" list. More
information about Tyler Technologies, an S&P 500 company
headquartered in Plano, Texas, can be found at tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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