Entellitrak to Power New Vocational Rehabilitation Case Management System for Puerto Rico
November 14 2019 - 9:13AM
Business Wire
The Puerto Rico Vocational Rehabilitation Administration Has
Made a Nearly $6 Million USD Technology Investment to Comply with
Federal Regulations and Streamline Processes
Tyler Technologies (NYSE:TYL) subsidiary MicroPact, the passion
and technology that’s transforming government, is providing case
management technology to the Puerto Rico Vocational Rehabilitation
Administration (ARV). The entellitrak®-based platform will comply
with the requirements of the federal Workforce Innovation and
Opportunity Act, and will streamline the handling of data and the
delivery of services to over 55,000 recipients.
ARV administers federal and state funds aimed at offering
vocational rehabilitation services for people with eligible
disabilities. The new platform will enable ARV representatives to
develop new strategies to provide services such as assessment,
counseling, training, job placement assistance, and more. By
automating paper-based processes and supporting a full range of
required federal reports, the platform will free counselors and
other staff members from many time-consuming administration tasks.
They can then focus on providing the guidance and services
recipients need to achieve their vocational goals.
The new vocational rehabilitation system will be based on the
entellitrak platform, the only low-code application development
platform purpose-built for the public sector. Fully configurable
and fully scalable, the platform will allow ARV to successfully
manage the approximately 55,134 participants who receive some type
of service from the agency.
“With this investment, what we are looking for is to provide a
quality service, facilitating the handling of the data, and the
process of providing services through the computerized system that
the federal government demands from the Workforce Innovation and
Opportunity Act,” said ARV administrator Madeline Hernández
Dipiní.
This is the second major vocational rehabilitation win for
MicroPact in recent weeks. A consortium of MicroPact Global
Alliance partners will be providing a case management solution to
the U.S. Department of Veterans Affairs Vocational Rehabilitation
and Employment agency, including 2,500 entellitrak licenses.
“We are thrilled to see agencies getting the benefits of case
management for their voc rehab programs,” said Stephanie Kuhnel,
Vice President of the Health, Human Services, and Benefits
portfolio from MicroPact. “By automating their case management
processes, the Puerto Rico ARV will be helping thousands of
disabled individuals throughout Puerto Rico improve their
opportunities in the workplace. It is great to be able to leverage
our vocational rehabilitation experience in this way.”
The Puerto Rico AVR project will be completed in two phases: one
of development and the other of implementation. The new system was
purchased at an approximate cost of six million dollars.
About MicroPact
For more than four decades, MicroPact has focused on delivering
powerful, adaptive, commercial off-the-shelf (COTS) solutions to
the public sector. Today MicroPact solutions serve 98% of U.S.
states, 97% of federal agencies with 500 or more employees, and
enjoy a 97% annual renewal rate. MicroPact, the passion and
technology that’s transforming government.
MicroPact is a wholly owned subsidiary of Tyler Technologies,
Inc. (www.tylertech.com).
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version on businesswire.com: https://www.businesswire.com/news/home/20191114005041/en/
Bob Ragsdale Director of Marketing, MicroPact 703.885.0606
bob.ragsdale@micropact.com
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