TELUS and Google Form Strategic Alliance to Bring Digital Transformation to Key Industries, Including Communications Technolo...
February 09 2021 - 4:00AM
Google Cloud and TELUS today announced a strategic alliance to
co-innovate on new services and solutions that support digital
transformation within key industries, including communications
technology, healthcare, agriculture, security, and connected home.
The 10-year collaboration will also accelerate TELUS’ IT and
network modernization initiatives, enabling further operational
agility and supporting improved customer experiences.
“This announcement represents an important milestone in our
longstanding growth strategy, reflecting our team’s unwavering
commitment to innovation as we accelerate our digital
transformation journey,” said Darren Entwistle, President and CEO
of TELUS. “Our strategic partnership with Google will propel our
digital leadership across the communications technology, healthcare
and agriculture sectors, whilst amplifying our Customers First
priority, redefining how service is delivered in Canada and
globally. As world leaders in social capitalism, our organizations
will leverage the potency of our technology to create meaningful
human and social outcomes, as we continue to build stronger,
healthier and more sustainable communities.”
“We are proud to partner with TELUS to help fuel a fundamental
shift to digital, leveraging data and AI to create valuable
insights and improve customer experiences in multiple verticals,”
said Thomas Kurian, CEO, Google Cloud. “We operate the cleanest
cloud in the industry, and this partnership demonstrates the
potential of what’s possible when you combine technology and
innovation with a commitment to create a more sustainable
world.”
As part of the partnership, TELUS and Google will collaborate on
the following initiatives:
- Reimagining the future through co-innovation:
Google Cloud and TELUS will generate new industry solutions and
go-to-market strategies that will drive growth in adjacent
industries, commencing with communications technology, healthcare,
agriculture, security and automation. One of the areas of focus
will be on redefining the way healthcare and agriculture solutions
are delivered, increasing collaboration and efficiency between
healthcare providers, providing consumers with fresher and
healthier food by improving traceability, and enabling business
customers to streamline their IT and network operations. Both
companies will also collaborate on the evolution of entertainment
and smart home technology, bringing state-of-the-art connectivity,
control, and convenience to more families and businesses.
- Accelerating TELUS’ digital transformation:
TELUS will accelerate its public cloud adoption on Google Cloud’s
enterprise platform to drive greater operational efficiency of its
core IT and network infrastructure. Through this partnership,
Google Cloud will also become one of TELUS' partners in the
delivery of 5G services and Multi-Access Edge Computing (MEC),
which leverages Google Cloud’s managed application platform,
Anthos. TELUS will utilize Google Cloud Contact Center AI to
reinvent the customer experience, improving customer interactions
and realizing significant savings. To increase growth
opportunities, TELUS can expect enhanced agility, scalability, and
reliability across its wireless and wireline services and numerous
lines of business including security, agriculture and healthcare.
Embracing sustainability and social
responsibility: As recognized global leaders in corporate
social responsibility, TELUS and Google Cloud will prioritize
working together to improve the social, economic, environmental,
and health outcomes for Canadians. TELUS and Google Cloud will
strengthen their respective commitments to building a more
sustainable world through technology by reducing TELUS’ carbon
footprint, creating value along the entire supply chain for
businesses significantly impacted by COVID-19, and optimizing
industry solutions for social impact through data analytics and
machine learning.
TELUS and Google will continue to partner with TELUS
International, a digital customer experience (CX) innovator that
designs, builds and delivers next-generation solutions for global
and disruptive brands, to help enterprises achieve their digital
transformation goals.
About TELUS
TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading
communications technology company spanning wireless, data, IP,
voice, television, entertainment, video, and security. We leverage
our global-leading technology and compassion to enable remarkable
human outcomes. Our longstanding commitment to putting our
customers first fuels every aspect of our business, making us a
distinct leader in customer service excellence and loyalty. In
2020, TELUS was recognized as having the fastest wireless network
in the world, reinforcing our commitment to provide Canadians with
access to superior technology that connects us to the people,
resources and information that make our lives better. TELUS Health
is Canada’s leader in digital health technology, improving access
to health and wellness services and revolutionizing the flow of
health information across the continuum of care. TELUS Agriculture
provides innovative digital solutions throughout the agriculture
value chain, supporting better food outcomes from improved
agri-business data insights and processes. TELUS International is a
leading digital customer experience innovator that delivers
next-generation AI and content management solutions for global
brands across the technology and games, ecommerce and FinTech,
communications and media, healthcare, travel and hospitality
sectors. TELUS and TELUS International operate in 25+ countries
around the world.
Driven by our passionate social purpose to connect all citizens
for good, our deeply meaningful and enduring philosophy to give
where we live has inspired TELUS, our team members and retirees to
contribute more than $820 million and 1.6 million days of service
since 2000. This unprecedented generosity and unparalleled
volunteerism have made TELUS the most giving company in the
world.
For more information about TELUS, please visit telus.com, follow
us @TELUSNews on Twitter, and @Darren_Entwistle on Instagram.
About Google Cloud
Google Cloud provides organizations with leading infrastructure,
platform capabilities and industry solutions. We deliver
enterprise-grade cloud solutions that leverage Google’s
cutting-edge technology to help companies operate more efficiently
and adapt to changing needs, giving customers a foundation for the
future. Customers in more than 150 countries turn to Google Cloud
as their trusted partner to solve their most critical business
problems.
For more information, please contact:
Amber WilsonGoogle Cloud Media Relationspress@google.com
Jacinthe BeaulieuTELUS Media
Relationsjacinthe.beaulieu@telus.com
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