DETROIT, April 12, 2021 /PRNewswire/ -- Rocket
Companies (NYSE: RKT), a Detroit-based holding company consisting of
tech-driven real estate, mortgage and eCommerce businesses –
including Rocket Mortgage, Amrock, Rocket Homes and Rocket Auto –
was today ranked the #5 best place to work in America in Fortune
Magazine's annual ranking of the "100 Best Companies to Work For."
This marks the 18th consecutive year the company has ranked in the
top 30 on the prestigious list. In addition, just last month,
Fortune named Rocket Companies #1 on its "Best Large Workplaces in
Financial Services and Insurance" list.
Rocket Companies' recognition among the five best workplaces in
the nation demonstrates the strength and power of its inclusive
culture, which is driven by 20 ISMs, or core company values. It is
because of this that the company put its 24,000 team members first
during the pandemic – ensuring they were safe, healthy and
supported while they serve the company's clients.
Initiatives launched in 2020 to support team members and the
community included:
- Rest and Relaxation: To encourage team members to make
wellness a priority, Rocket Companies launched a Rest and
Relaxation (R&R) program offering a paid day off that did not
count against team members' vacation bank, added calendar
flexibility and several scheduled breaks throughout the day.
- Diversity, Equity and Inclusion Plan: The company
engaged in conversations with team members and community leaders to
develop a six-point strategic plan for advancing action on the
topics of race, law enforcement engagement, inclusion and
more.
- Community Support: In its hometown of Detroit, Rocket Companies helped prevent
eviction and homelessness, supported the distribution of essential
resources and even developed the software and infrastructure for
the City of Detroit's COVID-19
testing – and later – vaccine programs.
"Everything we do is framed by our culture and by our ISMs. Over
the past year, we have been guided by the ISM 'We'll Figure it Out'
as we navigated the challenges introduced by the pandemic while
still creating the best possible experience for our team members,"
said Jay Farner, Rocket Companies'
CEO and Vice Chairman. "When COVID-19 began spreading across the
country in the U.S., we rapidly launched measures to promote the
health and safety of our team members, clients and communities.
Because we took care of our people and made sure they had
everything they needed to support our clients, we experienced
record growth in 2020 – even as the vast majority of us worked from
home."
Rocket Companies transitioned 98 percent of team members to work
remotely in early March 2020 and
purchased nearly $15 million in
equipment over the course of the pandemic to ensure all teams could
effectively collaborate in a virtual setting. Throughout the year,
the company continued hiring individuals from a variety of
backgrounds, including some who were unemployed because of the
effect COVID-19 had on the economy. All hiring, onboarding and
training was done virtually, and Rocket Companies mailed computers
and any additional needed technology to new team members.
The assistance from the organization went beyond its own people
and extended into the local communities as well. The Rocket
Community Fund, the philanthropic arm of the company, along with
the Gilbert Family Foundation, a nonprofit established by Rocket
Companies founder Dan Gilbert and
his wife Jennifer, donated more than $10
million to local non-profits to address the impact of
COVID-19 on local residents.
"We consider ourselves a 'for-more-than-profit' company. This
means we are guided by the philosophy of investing some of our
successes into the communities around us," said Farner. "We are
proud to use our skills and resources to improve the lives of our
neighbors."
According to the survey that determined Fortune's ranking, an
impressive 97 percent of team members said they feel good about the
ways the organization contributes to the community. Since 2010,
Rocket Companies team members have spent more than 417,000 hours
volunteering with community groups in Detroit and more than 816,000 hours
volunteering nationwide. In the same timeframe, the organization
has directly contributed more than $200
million to its philanthropic efforts.
In addition to its work in the community, Rocket Companies
recognizes that creating an industry-leading technology firm starts
by establishing an inclusive work environment that supports team
members in their various roles throughout the organization. The
company has a team solely dedicated to promoting diversity, equity
and inclusion which focuses on the strategic implementation of
programs, activities, recruiting efforts, partnerships and
more. As a result of these efforts, 98 percent of Rocket
Companies team members surveyed by Fortune and Great Place to Work
say they feel welcome when they join the company. On top of that,
95 percent of team members say it is a great place to work and 95
percent agree they are proud to tell others they work for the
company.
Rocket Companies and Rocket Mortgage have demonstrated that an
inclusive and award-winning workplace leads to award-winning client
service. Rocket Mortgage has been ranked Highest in Customer
Satisfaction for Primary Mortgage Origination in the United States by J.D. Power for 11
consecutive years. The company was also ranked #1 by J.D. Power for
mortgage servicing for the past seven consecutive years – each year
the company was eligible.
Fortune Magazine partners with the Great Place to Work Institute
to develop a comprehensive team member survey to identify the 100
Best Companies to Work For. Companies are measured and ranked
through the analysis of the results of a Trust Index©
survey and Culture Brief. Through the survey, team members
anonymously assess their workplace, including the honesty and
quality of communication by leaders, degree of support for personal
and professional lives and the authenticity of relationships with
colleagues. The Culture Brief includes detailed questions about
benefits, programs and practices.
To learn more about career opportunities and apply, visit
MyRocketCareer.com.
About Rocket Companies
Rocket Companies is a Detroit-based holding company consisting of
personal finance and consumer technology brands including Rocket
Mortgage, Rocket Homes, Rocket Loans, Rocket Auto, Rock Central,
Amrock, Core Digital Media, Rock Connections, Lendesk and Edison
Financial. Since 1985, Rocket Companies has been obsessed with
helping its clients achieve the American dream of home ownership
and financial freedom. Rocket Companies offers an industry-leading
client experience powered by our simple, fast and trusted digital
solutions. Rocket Companies has approximately 24,000 team members
across the United States and
Canada. Rocket Companies ranked #5
on Fortune's list of the "100 Best Companies to Work For" in 2021
and has placed in the top third of the list for 18 consecutive
years. For more information, please visit our Corporate Website,
Investor Relations Website, Twitter page, and our LinkedIn
page.
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SOURCE Rocket Companies, Inc.