Rite Aid Launches RediClinic Express in Partnership with InTouch Health
July 29 2019 - 10:00AM
Business Wire
RediClinic Express Offers Rite Aid Customers
Expanded Healthcare Access with Virtual Care
Today, the Rite Aid Corporation (NYSE: RAD) announced the launch
of RediClinic Express, in partnership with InTouch Health, a
leading telehealth company that offers healthcare providers
solutions to efficiently deliver virtual care.
Rite Aid will leverage InTouch Health’s virtual care software
platform, SoloTM by InTouch, to power the virtual health program to
connect patients to clinicians via RediClinic Express kiosks
located in Rite Aid stores. Patients will be able to speak with
RediClinic clinicians directly via a secure, two-way
high-definition audio/video connection.
RediClinic Express delivers an enhanced assessment with
integrated medical devices and point-of-care testing,
distinguishing the solution from other virtual offerings. Medical
visits in a RediClinic Express, with the help of trained medical
assistants, utilize the same diagnostic equipment used during
face-to-face examinations, such as an otoscope, dermascope and
stethoscope. Ultimately, the advanced technology provides an
interactive patient experience where patients are able to see
exactly what the clinician is viewing, utilizing diagnostic
equipment and point-of-care testing, helping to increase
understanding and build trust between the patient and provider.
“Virtual care is another opportunity for Rite Aid to offer
patients the convenience of faster service and value-based
healthcare,” said Jocelyn Konrad, EVP, pharmacy and retail
operations, Rite Aid. “We are continually looking for ways to serve
our patients differently by utilizing technology and are excited to
launch virtual care via our initial RediClinic Express kiosks and
look forward to improving healthcare outcomes of our customers in
those communities.”
Rite Aid launched its first RediClinic Express kiosks in Drexel
Hill and West Chester, Pennsylvania and will launch three
additional locations in Langhorne, Huntingdon Valley and Narberth,
Pennsylvania. These locations will initially offer high-quality,
value-based medical care for illnesses including flu, strep,
urinary complaints and preventive and wellness visits, such as
travel healthy consultations for patients 18 months and older.
Patients will have the ability to schedule appointments online,
utilize a self-service touchscreen for check-in, or speak with the
kiosk’s clinical assistant upon arrival for an appointment.
Following check-in, patients are escorted to a private kiosk where
their vital signs are taken by the clinical assistant and they are
asked to fill out a medical questionnaire. Once those steps are
completed, the patient is matched with a clinician who will review
their intake form and medical history from their remote location
and then initiate the virtual care visit.
During a RediClinic Express virtual care visit, the clinician
may diagnose the patient and determine the appropriate course of
treatment following clinical care guidelines. If patients require a
prescription or follow-up care, the clinician will submit the
prescription to the patient's pharmacy of choice and, if needed,
recommend that the patient visit an appropriate healthcare
provider.
“The retail pharmacy is becoming an important destination within
the healthcare ecosystem. RediClinic Express provides an additional
point of care to connect the millions of patients who frequent Rite
Aid Pharmacies,” said Joseph M. DeVivo, CEO of InTouch Health. “We
are pleased to power this new service with the full capabilities of
our end-to-end software platform, SoloTM by InTouch. As a result of
our collaboration, Rite Aid can easily add new physicians or
partner with any of the 400 health systems already on the InTouch
Health network to provide any clinical service to Rite Aid’s
patients.”
About RediClinic
RediClinic currently operates 25 clinics inside Rite Aid stores
in the greater Philadelphia and New Jersey areas and 36 clinics
inside H-E-B grocery stores in Houston, Austin, and San Antonio,
Texas. Since opening its first in-store clinic in 2005, RediClinic
has successfully treated more than 3.2 million patients. RediClinic
is a wholly owned subsidiary of the Rite Aid Corporation. For more
information about clinic locations, hours of operation, services,
insurance coverage and prices, visit rediclinic.com.
About Rite Aid Corporation
Rite Aid Corporation is one of the nation's leading drugstore
chains with 2,466 stores in 18 states and fiscal 2019 annual
revenue of $21.6 billion. At Rite Aid we have a personal interest
in our patient’s health and wellness and deliver the products and
services they need to lead healthier lives. Information about Rite
Aid, including corporate background and press releases, is
available through the company's website at www.riteaid.com.
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MEDIA: Chris Savarese 717-975-5718
christopher.savarese@riteaid.com
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