Humana Inc. (NYSE: HUM), one of the nation’s leading health and
well-being companies, and Heal, a market leader in transforming
healthcare through in-home, comprehensive primary care, today
announced a broad strategic partnership including a $100 million
investment from Humana, bringing primary care to the home through
house calls and one-touch telemedicine.
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Heal has pioneered 21st century house call based primary care,
delivering more than 200,000 home visits in its first five years.
This type of care not only provides a more comfortable and secure
environment for patient care, but also allows doctors to observe
indicators such as medication bottles, fall risks, allergens, and
food insecurities. Heal telemedicine, telepsychology (CA only), and
digital monitoring services round out a complete suite of services
for patients in New York, New Jersey, Washington, California,
Georgia, Virginia, Maryland, and Washington D.C.
Under the terms of the partnership, Humana and Heal will expand
its current footprint to offer value-based, primary care via
virtual and in-home encounters to new geographical markets such as
Chicago, Charlotte, Houston and others. These new markets are part
of Humana’s Bold Goal, which is focused on addressing the needs of
the whole person by co-creating solutions to address social
determinants and the health-related social needs for our members
and communities.
“The partnership with Heal is part of Humana’s efforts to build
a broader set of offerings across the spectrum of home based care,
with high quality, value-based primary care being a key
foundational element,” said Susan Diamond, Humana’s Segment
President, Home Business, who is joining Heal’s Board of Directors
as part of the collaboration. “We continue to see high levels of
customer satisfaction and improved health outcomes when care is
delivered in the home. Our goal is to make the healthcare
experience easier, more personalized and caring for the people we
serve—and is the hallmark of how Humana delivers human care.”
The partnership will make it easier for those who are healthy
and ageing into Medicare as well as those living with multiple
chronic conditions to receive primary care in the comfort of their
own homes. Heal provides services to Medicare eligible, Group
Commercial and those with individual coverage.
"Today, the vision my cofounder, Dr. Renee Dua, and I had over
five years ago took a huge step forward,” said Nick Desai,
co-founder and CEO of Heal. “Humana's investment and strategic
partnership are an irreplaceable catalyst to make doctor house call
based primary care an affordable and effective reality for all
Americans. We're honored to work with the entire Humana team so
that one day soon, all of us can open our doors to better
care."
During the COVID-19 pandemic, many Humana members asked for the
added flexibility and expanded option of home based care. Humana
and Heal teamed up to deliver primary care services to Humana
members in their own homes, many of whom are older and at greater
risk for the virus. Covid has only reinforced Humana’s belief in
the need for and quality of home based care delivery models.
Heal was recognized by the 2020 CNBC Disruptor 50 as the 13th
most disruptive private company in the U.S.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s web site at
www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
About Heal
Heal is the market leader in doctor house calls, using
technology to re-humanize the practice of medicine and deliver
better outcomes for patients. With over 200,000 patient visits to
date, Heal is quickly gaining popularity. Offered throughout
California, New York, New Jersey, Georgia, Virginia, Washington
State, Maryland and Washington D.C., Heal believes in making
healthcare a more personal and convenient experience by delivering
care in the safety and comfort of a patient's home. Through an
easy-to-use app and website, patients can organize a telemedicine
or in-home visit with a highly-vetted, board-certified and licensed
doctor twelve hours a day, 365 days a year. Note that Heal does not
treat emergencies. Heal is in-network with all major PPO insurance
companies, as well as Medicare. Heal investors include former
Qualcomm CEO and Executive Chairman Paul Jacobs (who is Heal’s
Chairman of the Board), IRA Capital, Fidelity ContraFund, Jim
Breyer, Lionel Richie, former Florida Governor Jeb Bush and others.
For more information, please visit http://www.heal.com/. Follow us
on Twitter, Facebook or Instagram.
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version on businesswire.com: https://www.businesswire.com/news/home/20200729005149/en/
Alex Kepnes Humana Corporate Communications (502) 287-3567
akepnes@humana.com
Ben Wilsker 5W Public Relations 212.999.5585
bwilsker@5wpr.com
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