Harris Corporation Introduces First Complete Managed Network Monitoring Service for Network Operators
October 24 2005 - 9:01AM
PR Newswire (US)
NetBoss(R) Remote Monitoring Services Provides Outsourced Network
Operations Center Without Ongoing Capital and Operating Expense
MELBOURNE, Fla., Oct. 24 /PRNewswire-FirstCall/ -- Harris
Corporation (NYSE:HRS), a leading global provider of turnkey
network management systems, today introduced NetBoss(R) Remote
Monitoring Services (RMS), the industry's first complete outsourced
network monitoring solution that provides network operators with
all of the functionality of a world-class Network Operations Center
(NOC) without the associated capital and operating expense. Harris
has combined its extensive experience implementing NOC solutions
for some of the world's largest network operators with its
award-winning NetBoss software to deliver network monitoring and
reporting, event management and consulting services that allow
network operators to have complete visibility and control of their
network 24 hours a day, 365 days a year. "Many network operators
need the visibility and control of a NOC, but cannot justify the
personnel resources and tremendous expense such an endeavor
requires," said John Koenig, vice president of Harris' NetBoss
business unit, an operation of Harris Microwave Communications
Division. "NetBoss RMS allows these operators to focus on their
core competency while still ensuring their network services are
performing flawlessly." Building a successful NOC requires
significant initial expense in terms of equipment, as well as the
costs of maintaining a staff for around-the-clock coverage. For
network operators that are focused on building out their
infrastructure, these expenditures represent a significant "barrier
to entry." However, without this functionality, ensuring quality of
service and network uptime is almost impossible. By outsourcing
this functionality to Harris, operators receive a flexible,
customized solution tailored specifically to their networks, giving
them immediate access to world-class monitoring and increased
performance without the initial capital investment and ongoing
maintenance costs. NetBoss RMS is provided by Harris' world-class
Network Operations Center (NOC), which already delivers worldwide
management and monitoring for global organizations. Harris' NetBoss
management software serves as the core of this NOC and is currently
used by some of the world's largest network operators to manage
their own networks. NetBoss RMS provides around-the-clock
monitoring of all network equipment 365 days a year including
trouble ticket notification, escalation and follow up; remote
equipment diagnostics and management as well as problem resolution
verification. In addition, NetBoss RMS provides operators with
management reports to ensure their network is running according to
predetermined parameters. NetBoss Remote Management Services are
available now. Learn more about this unique service suite at
http://www.networksupport.harris.com/remmonitorsvc. About
NetBoss(R) NetBoss(R) is a turnkey, end-to-end Service Assurance
solution for broadband, wireless and converged networks. The
innovative approach to network and service management employed by
the NetBoss network management platform provides the lowest total
cost of ownership for network operations and maintenance, and
enables operators to improve quality of service. NetBoss(R)
functions as a scalable "manager-of-managers," enabling users to
proactively manage and maintain their entire network from legacy to
next generation, from a single Web-enabled view. Progressive
companies worldwide rely on NetBoss(R) for the automation and
support they need to optimize their network performance. About
Harris Corporation Harris is an international communications and
information technology company serving government and commercial
markets in more than 150 countries. With headquarters in Melbourne,
Florida, the company has annual sales of over $3 billion and has
12,600 employees - including 5,500 engineers and scientists -
dedicated to the development of best-in-class assured
communications(TM) products, systems, and services. The company's
operating divisions serve markets for government communications, RF
communications, broadcast communications, and microwave
communications. The NetBoss network management platform is a
product of the NetBoss business unit, an operation of Harris
Microwave Communications Division. Additional information about
Harris Corporation is available at http://www.harris.com/.
DATASOURCE: Harris Corporation CONTACT: Jennifer Fitch, NetBoss
Business Unit, +1-321-724-3716, ; or Tonya Loggains, Microwave
Communications Division, +1-919-767-3278, , both of Harris
Corporation; or Jay Nichols for Harris Corporation,
+1-415-392-2300, Web site: http://www.harris.com/
http://www.networksupport.harris.com/remmonitorsvc
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