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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to             
Commission file number: 001-32622
EVERI HOLDINGS INC.
(Exact name of registrant as specified in its charter)
Delaware   20-0723270
(State or other jurisdiction of incorporation or organization)   (I.R.S. Employer Identification No.)
     
7250 S. Tenaya Way, Suite 100    
Las Vegas  
Nevada 89113
(Address of principal executive offices)   (Zip Code)

(800) 833-7110
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading symbol(s) Name of each exchange on which registered
Common Stock, $0.001 par value EVRI New York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes  x  No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer   Accelerated filer ¨
Non-accelerated filer ¨ Smaller reporting company
    Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes   No x
As of October 30, 2020, there were 85,928,252 shares of the registrant’s $0.001 par value per share common stock outstanding.



TABLE OF CONTENTS

      Page
       
PART I: FINANCIAL INFORMATION
3
       
Item 1:   Financial Statements
3
       
    Unaudited Condensed Consolidated Statements of Operations and Comprehensive (Loss) Income for the three and nine months ended September 30, 2020 and 2019
3
       
    Unaudited Condensed Consolidated Balance Sheets as of September 30, 2020 and December 31, 2019
5
       
    Unaudited Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2020 and 2019
6
Unaudited Condensed Consolidated Statements of Stockholders’ (Deficit) Equity for the three and nine months ended September 30, 2020 and 2019
8
       
    Notes to Unaudited Condensed Consolidated Financial Statements
       
Item 2:   Management’s Discussion and Analysis of Financial Condition and Results of Operations
       
Item 3:   Quantitative and Qualitative Disclosures About Market Risk
       
Item 4:   Controls and Procedures
       
PART II: OTHER INFORMATION
       
Item 1:   Legal Proceedings
       
Item 1A:   Risk Factors
       
Item 2:   Unregistered Sales of Equity Securities and Use of Proceeds
       
Item 3:   Defaults Upon Senior Securities
       
Item 4:   Mine Safety Disclosures
       
Item 5:   Other Information
       
Item 6:   Exhibits
       
Signatures    

2


PART I: FINANCIAL INFORMATION
Item 1. Financial Statements.
EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE (LOSS) INCOME
(In thousands, except earnings per share amounts)
 
  Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
Revenues    
Games revenues    
Gaming operations $ 46,968  $ 48,515  $ 106,513  $ 138,377 
Gaming equipment and systems 10,229  19,584  28,795  66,083 
Gaming other 44  1,174  76  1,619 
Games total revenues 57,241  69,273  135,384  206,079 
FinTech revenues    
Cash access services 33,979  43,152  80,986  123,680 
Equipment 6,248  10,188  16,004  25,051 
Information services and other 14,630  11,956  31,748  33,240 
FinTech total revenues 54,857  65,296  128,738  181,971 
Total revenues 112,098  134,569  264,122  388,050 
Costs and expenses    
Games cost of revenues(1)
   
Gaming operations 4,245  4,942  10,471  12,792 
Gaming equipment and systems 5,730  11,126  16,625  37,087 
Gaming other —  1,117  456  1,464 
Games total cost of revenues 9,975  17,185  27,552  51,343 
FinTech cost of revenues(1)
   
Cash access services 1,161  4,112  5,227  9,777 
Equipment 3,548  5,957  9,452  14,884 
Information services and other 859  1,024  2,057  2,952 
FinTech total cost of revenues 5,568  11,093  16,736  27,613 
Operating expenses 34,927  37,631  115,428  111,446 
Research and development 7,034  8,196  20,958  22,399 
Depreciation 16,163  16,015  48,700  46,062 
Amortization 18,693  17,156  57,312  51,143 
Total costs and expenses 92,360  107,276  286,686  310,006 
Operating income (loss) 19,738  27,293  (22,564) 78,044 
Other expenses    
Interest expense, net of interest income 18,905  19,297  56,226  60,130 
Loss on extinguishment of debt —  —  7,457  — 
Total other expenses 18,905  19,297  63,683  60,130 
Income (loss) before income tax 833  7,996  (86,247) 17,914 
Income tax provision (benefit) 1,711  (1,319) (3,434) (2,747)
Net (loss) income (878) 9,315  (82,813) 20,661 
Foreign currency translation, net of tax 359  (658) (1,295) (189)
Comprehensive (loss) income $ (519) $ 8,657  $ (84,108) $ 20,472 

(1) Exclusive of depreciation and amortization.
3


  Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
(Loss) earnings per share    
Basic $ (0.01) $ 0.13  $ (0.97) $ 0.29 
Diluted $ (0.01) $ 0.12  $ (0.97) $ 0.27 
Weighted average common shares outstanding    
Basic 85,556  72,251  85,102  71,361 
Diluted 85,556  79,125  85,102  77,854 

See notes to unaudited condensed consolidated financial statements.
4


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value amounts)
 
  At September 30, At December 31,
  2020 2019
ASSETS    
Current assets    
Cash and cash equivalents
$ 235,407  $ 289,870 
Settlement receivables
33,126  70,282 
Trade and other receivables, net of allowances for credit losses of $3,754 and $5,786 at September 30, 2020 and December 31, 2019, respectively
75,997  87,910 
Inventory
33,779  26,574 
Prepaid expenses and other current assets
18,268  27,896 
Total current assets 396,577  502,532 
Non-current assets
Property and equipment, net 113,812  128,869 
Goodwill 681,943  681,635 
Other intangible assets, net 228,958  279,187 
Other receivables, net 14,218  16,661 
Other assets 22,696  20,339 
Total non-current assets 1,061,627  1,126,691 
Total assets $ 1,458,204  $ 1,629,223 
LIABILITIES AND STOCKHOLDERS’ (DEFICIT) EQUITY    
Current liabilities    
 Accounts payable and accrued expenses 165,217  173,103 
Settlement liabilities 140,229  234,087 
 Current portion of long-term debt 1,250  — 
Total current liabilities 306,696  407,190 
Non-current liabilities
Long-term debt 1,127,191  1,108,078 
Deferred tax liability, net 22,613  26,401 
Other accrued expenses and liabilities 17,114  33,566 
Total non-current liabilities 1,166,918  1,168,045 
Total liabilities 1,473,614  1,575,235 
Commitments and contingencies (Note 13)
Stockholders’ (deficit) equity    
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and no shares outstanding at September 30, 2020 and December 31, 2019, respectively
—  — 
Common stock, $0.001 par value, 500,000 shares authorized and 111,079 and 85,906 shares issued and outstanding at September 30, 2020, respectively, and 109,493 and 84,497 shares issued and outstanding at December 31, 2019, respectively
111  109 
Additional paid-in capital 460,967  445,162 
Accumulated deficit (295,753) (212,940)
Accumulated other comprehensive loss (2,114) (819)
Treasury stock, at cost, 25,173 and 24,996 shares at September 30, 2020 and December 31, 2019, respectively
(178,621) (177,524)
Total stockholders’ (deficit) equity (15,410) 53,988 
Total liabilities and stockholders’ (deficit) equity $ 1,458,204  $ 1,629,223 

See notes to unaudited condensed consolidated financial statements.
5


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
Nine Months Ended September 30,
2020 2019
Cash flows from operating activities
Net (loss) income $ (82,813) $ 20,661 
Adjustments to reconcile net (loss) income to cash (used in) provided by operating activities:
Depreciation 48,700  46,062 
Amortization 57,312  51,143 
Non-cash lease expense 3,615  3,060 
Amortization of financing costs and discounts 3,111  2,697 
Loss on sale or disposal of assets 111  1,375 
Accretion of contract rights 5,345  6,539 
Provision for credit losses 6,925  10,010 
Deferred income taxes (3,788) (3,173)
Reserve for inventory obsolescence 1,810  1,830 
Write-down of assets 11,281  843 
Loss on extinguishment of debt 7,457  — 
Stock-based compensation 10,108  6,141 
Other non-cash items 456  — 
Changes in operating assets and liabilities:
Settlement receivables 36,922  26,774 
Trade and other receivables 6,682  (23,820)
Inventory (10,614) (3,341)
Other assets (4,952) (20,866)
Settlement liabilities (93,622) (34,573)
Other liabilities (5,814) 29,002 
Net cash (used in) provided by operating activities (1,768) 120,364 
Cash flows from investing activities
Capital expenditures (52,428) (81,642)
Acquisitions, net of cash acquired (15,000) (20,000)
Proceeds from sale of property and equipment 141  56 
Placement fee agreements (3,021) (17,102)
Net cash used in investing activities (70,308) (118,688)
Cash flows from financing activities
Proceeds from incremental term loan 125,000  — 
Repayments of incremental term loan (313) — 
Proceeds from revolving credit facility 35,000  — 
Repayments of revolving credit facility (35,000) — 
Repayments of existing term loan (13,500) (25,700)
Repayments of unsecured notes (89,619) — 
Fees associated with debt transactions (11,128) — 
Proceeds from exercise of stock options 3,509  11,288 
Treasury stock (1,097) (1,021)
Net cash provided by (used in) financing activities 12,852  (15,433)
Effect of exchange rates on cash and cash equivalents (1,370) (1,314)
Cash, cash equivalents and restricted cash
Net decrease for the period (60,594) (15,071)
Balance, beginning of the period 296,610  299,181 
Balance, end of the period $ 236,016  284,110 

See notes to unaudited condensed consolidated financial statements.
6


  Nine Months Ended September 30,
  2020 2019
Supplemental cash disclosures    
Cash paid for interest $ 45,331  $ 52,077 
Cash paid (refunded) for income tax, net 81  (69)
Supplemental non-cash disclosures
Accrued and unpaid capital expenditures $ 2,970  $ 3,989 
Accrued and unpaid placement fees added during the year —  585 
Accrued and unpaid liabilities for acquisitions added during the year —  27,556 
Transfer of leased gaming equipment to inventory 5,493  9,118 
 
See notes to unaudited condensed consolidated financial statements.

7


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ (DEFICIT) EQUITY
(In thousands)

Common Stock—
Series A
Additional Accumulated
Other
Total Stockholders’
Number of
Shares
Amount Paid-in
Capital
Accumulated
Deficit
Comprehensive
Loss
Treasury
Stock
(Deficit) Equity
Balance, January 1, 2019 95,100  $ 95  $ 298,929  $ (229,457) $ (1,998) $ (176,464) $ (108,895)
Net income —  —  —  5,860  —  —  5,860 
Foreign currency translation —  —  —  —  504  —  504 
Stock-based compensation expense —  —  1,773  —  —  —  1,773 
Exercise of options 864  4,970  —  —  —  4,971 
Restricted share vesting and withholding —  —  —  —  (15) (15)
Balance, March 31, 2019 95,966  $ 96  $ 305,672  $ (223,597) $ (1,494) $ (176,479) $ (95,802)
Net income —  —  —  5,486  —  —  5,486 
Foreign currency translation —  —  —  —  (35) —  (35)
Stock-based compensation expense —  —  2,387  —  —  —  2,387 
Exercise of options 764  4,491  —  —  —  4,492 
Restricted share vesting and withholding 275  —  —  —  —  (965) (965)
Balance, June 30, 2019 97,005  $ 97  $ 312,550  $ (218,111) $ (1,529) $ (177,444) $ (84,437)
Net income —  —  —  9,315  —  —  9,315 
Foreign currency translation —  —  —  —  (658) —  (658)
Stock-based compensation expense —  —  1,981  —  —  —  1,981 
Exercise of options 263  —  1,825  —  —  —  1,825 
Restricted share vesting and withholding 11  —  —  —  —  (41) (41)
Balance, September 30, 2019 97,279  $ 97  $ 316,356  $ (208,796) $ (2,187) $ (177,485) $ (72,015)

8


Balance, January 1, 2020 109,493  $ 109  $ 445,162  $ (212,940) $ (819) $ (177,524) $ 53,988 
Net loss —  —  —  (13,454) —  —  (13,454)
Foreign currency translation —  —  —  —  (1,958) —  (1,958)
Stock-based compensation expense —  —  4,173  —  —  —  4,173 
Exercise of options 298  1,641  —  —  —  1,642 
Restricted share vesting and withholding 15  —  —  —  —  (42) (42)
Balance, March 31, 2020 109,806  $ 110  $ 450,976  $ (226,394) $ (2,777) $ (177,566) $ 44,349 
Net loss —  —  —  (68,481) —  —  (68,481)
Foreign currency translation —  —  —  —  304  —  304 
Stock-based compensation expense —  —  4,638  —  —  —  4,638 
Issuance of warrants —  —  502  —  —  —  502 
Exercise of options 149  472  —  —  —  473 
Restricted share vesting and withholding 579  —  —  —  —  (547) (547)
Balance, June 30, 2020 110,534  $ 111  $ 456,588  $ (294,875) $ (2,473) $ (178,113) $ (18,762)
Net loss —  —  —  (878) —  —  (878)
Foreign currency translation —  —  —  —  359  —  359 
Stock-based compensation expense —  —  2,985  —  —  —  2,985 
Exercise of options 287  —  1,394  —  —  —  1,394 
Restricted share vesting and withholding 258 —  —  —  —  (508) (508)
Balance, September 30, 2020 111,079  $ 111  $ 460,967  $ (295,753) $ (2,114) $ (178,621) $ (15,410)

See notes to unaudited condensed consolidated financial statements.
9


EVERI HOLDINGS INC. AND SUBSIDIARIES
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
In this filing, we refer to: (i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements,” (ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive (Loss) Income as our “Statements of Operations,” and (iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets.”

1.          BUSINESS
Everi Holdings Inc. (“Everi Holdings,” or “Everi”) is a holding company, the assets of which are the issued and outstanding shares of capital stock of each of Everi Payments Inc. (“Everi FinTech” or “FinTech”) and Everi Games Holding Inc., which owns all of the issued and outstanding shares of capital stock of Everi Games Inc. (“Everi Games” or “Games”). Unless otherwise indicated, the terms the “Company,” “we,” “us,” and “our” refer to Everi Holdings together with its consolidated subsidiaries.
Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital gaming industry. Everi’s mission is to transform the casino floor through innovative gaming and financial technology and loyalty solutions. With a focus on both land-based and digital gaming operators and players, the Company develops entertaining games and gaming machines, gaming systems and services that facilitate memorable player experiences, and is a preeminent and comprehensive provider of financial products and services that offer convenient and secure cash and cashless-based financial transactions, self-service player loyalty tools and applications, and intelligence software and other intuitive solutions that improve casino operational efficiencies and fulfill regulatory compliance requirements.
Everi Holdings reports its results of operations based on two operating segments: Games and FinTech.
Everi Games provides gaming operators with gaming technology products and services, including: (i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; and (iii) business-to-business (“B2B”) and business-to-consumer (“B2C”) digital online gaming activities.
Everi FinTech provides gaming operators with financial technology products and services, including: (i) services and equipment that facilitate casino patrons’ self-service access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) debit withdrawals (cash dispensing and cashless), credit card cash access transactions and point-of-sale (“POS”) debit card purchase and cash access transactions; (ii) check warranty services; (iii) self-service player loyalty enrollment and marketing equipment, including promotion management software and tools; (iv) software and services that improve credit decision making, automate cashier operations, and enhance patron marketing activities for gaming establishments; (v) equipment that provides cash access and other cash handling efficiency-related services; and (vi) compliance, audit, and data solutions.
Impact of Coronavirus Disease 2019 (“COVID-19”) Pandemic
The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, caused temporary, and in certain cases, closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments, and as a result, our operations experienced significant disruptions. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states and communities, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.
10


During the second quarter of 2020, businesses began to adapt to social-distancing measures and various phases of reopening pursuant to government-mandated guidelines. As our gaming customers reopened, a number of their properties initially experienced an elevated level of activity as compared to what was originally anticipated. The revenues generated by this initial pent-up demand flattened to slightly below pre-COVID levels as more casinos reopened through the second quarter of 2020. Revenues then improved throughout the third quarter of 2020, though they still remained at pre-COVID levels. With a majority of our gaming customers reopening properties by the end of September 2020 and our results continuing to improve from the decreased activity rates in the second quarter, we have, among other measures: (i) returned nearly all of our furloughed employees to work on primarily a work-from-home basis; (ii) reinstated base compensation to pre-COVID levels for the employee base; (iii) reversed nearly all compensation reductions for both our Executives and Directors; and (iv) fully paid down the outstanding balance on our revolving line of credit.
It is unclear if and when customer volumes will return consistently to pre-COVID levels, or if in the future a resurgence of COVID-19 could result in the closure of casinos by federal, state, tribal and municipal governmental and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 public health emergency or mitigate its impact; however, we continue to monitor the impacts of COVID-19 and we will make adjustments to our business accordingly to the extent the economic environment deteriorates.
In parallel, in connection with the uncertainty facing our customers as a result of COVID-19, we evaluated our business strategies in the second quarter of 2020 and implemented measures to reduce our ongoing operating costs. As a result of this evaluation, we permanently reduced our employee base, with most of the departures resulting from our furloughed employees, to accommodate the current and future operating needs of our customers and our business.
The impact of the COVID-19 pandemic also exacerbates the risks disclosed in our Annual Report, including, but not limited to: our ability to comply with the terms of our indebtedness, our ability to generate revenues, earn profits and maintain adequate liquidity, our ability to service existing and attract new customers, maintain our overall competitiveness in the market, the potential for significant fluctuations in demand for our services, overall trends in the gaming industry impacting our business, as well as potential volatility in our stock price, among other consequences such as cybersecurity exposure.
Results of Operations and Liquidity
To date, our operations have experienced revenue reductions and significant disruptions as a direct consequence of the circumstances surrounding the COVID-19 pandemic. This had a material adverse impact on our overall results of operations and financial condition for the current reporting period. As such, we have implemented a range of actions to maintain balance sheet flexibility and preserve liquidity as a result of the business disruption caused by the rapid nationwide spread of COVID-19, including, but not limited to:
At the onset of COVID-19 pandemic:
we completed the full draw down of our available capacity of $35.0 million under the Revolving Credit Facility in order to improve our liquidity and preserve financial flexibility in light of the uncertainty in our industry and the global economy as a result of COVID-19 (as discussed and defined in “Note 12 — Long-Term Debt”);
we entered into a fourth amendment (the “Fourth Amendment”) to our existing Credit Agreement (as defined in “Note 12 — Long-Term Debt”), which among other things, amended our debt covenants to provide relief with respect to our senior secured leverage ratio (as discussed and defined in “Note 12 — Long-term Debt”);
we also entered into a new credit agreement, which provides for a $125.0 million senior secured term loan, which is secured on a pari passu basis with the loans under our existing Credit Agreement. The entire amount was borrowed upon closing (as discussed and defined in “Note 12 — Long-term Debt”);
our executive officers elected to accept significant reductions to their compensation during the pendency of the COVID-19 pandemic in order to better position the Company to withstand the challenging conditions that have caused global and domestic disruption in the current economic environment;
our independent members of the Board of Directors of the Company elected to forgo their quarterly cash compensation for Board and related committee services;
we furloughed a majority of our staff;
we reduced the salaries of our employee-base from approximately 15% to 70%;
we suspended certain employee benefits, such as providing a Company match on 401(k) contributions;
11


we implemented a remote working environment;
we canceled or delayed material capital expenditures;
we suspended our share repurchases under our previously authorized repurchase program; and
As of the end of the second quarter of 2020:
we implemented a safe workplace return policy for those of our employees who return to our facilities;
we returned most of our furloughed employees to work;
we returned a portion of base compensation to our executives;
we returned most base compensation to our employee-base;
we returned a portion of cash compensation to our Board of Directors;
we completed a reduction-in-force and incurred severance costs, among other expenses, of approximately $2.7 million; and
we recorded a write-down of assets of approximately $11.0 million, of which $9.2 million and $1.8 million related to our Games and FinTech businesses, respectively, for certain of our trade receivables, inventory, prepaid expenses and other assets, fixed assets and other intangible assets that were not expected to be recoverable. This charge was reflected in Operating Expenses in our Statements of Operations. While we are unable to determine the nature, or amount, of further write-down charges, it is possible that we may record additional amounts to the extent we experience a decline in operations and financial performance in the future.
As of the end of the third quarter of 2020:
we have returned base compensation to our executives and employee-base;
we have returned cash compensation to our Board of Directors; and
we fully repaid the $35.0 million Revolving Credit Facility in light of improved results of operations and liquidity.
Government Relief
In late March 2020, the U.S. government enacted the Coronavirus Aid Relief and Economic Security Act (the “CARES Act”) in response to the COVID-19 pandemic. We have taken advantage of the following components contained within the CARES Act:
Employee Retention Payroll Tax Credit: We are applying a credit against payroll taxes for 50% of eligible employee wages paid or incurred from March 13, 2020 to December 31, 2020. This employee retention payroll tax credit would be provided for as much as $10,000 of qualifying wages for each eligible employee, including health benefits;
Employer Social Security Tax Payment Deferral: We are deferring payment of the employer portion of the social security taxes due on remaining payments and from enactment of the CARES Act through December 31, 2020, with 50% due by December 31, 2021 and 50% due by December 31, 2022; and
Alternative Minimum Tax (“AMT”) Credit Refund: We are applying for a refund of our AMT tax credits as the CARES Act affords us the ability to accelerate the recovery of such credits.

12


2.          BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
Our unaudited condensed consolidated financial statements included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Some of the information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) have been condensed or omitted pursuant to such rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. In the opinion of management, all adjustments (which include normal recurring adjustments) necessary for a fair statement of results for the interim periods have been made. The results for the three and nine months ended September 30, 2020 are not necessarily indicative of results to be expected for the full fiscal year. The Financial Statements should be read in conjunction with the consolidated financial statements and notes thereto included in the 2019 Annual Report.
We evaluate the composition of our revenues to maintain compliance with SEC Regulation S-X Section 210.5-3, which requires us to separately present certain categories of revenues that exceed the quantitative threshold on our Statements of Operations.
Revenue Recognition
Overview
We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjust it, as necessary.
Disaggregation of Revenues
We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 — Segment Information.”
13


Contract Balances
Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of cash collections differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.
The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):
Nine Months Ended September 30,
2020 2019
Contract assets(1)
Balance at January 1 — current $ 8,634  $ 6,821 
Balance at January 1 — non-current 6,774  4,489 
Total
15,408  11,310 
Balance at September 30 - current 8,945  8,037 
Balance at September 30 - non-current 7,545  4,049 
Total
16,490  12,086 
         Increase $ 1,082  $ 776 
Contract liabilities(2)
Balance at January 1 — current $ 28,510  $ 14,661 
Balance at January 1 — non-current 354  809 
Total
28,864  15,470 
Balance at September 30 - current 34,846  28,827 
Balance at September 30 - non-current 32  798 
Total
34,878  29,625 
Increase
$ 6,014  $ 14,155 
(1)  The current portion of contract assets is included within trade and other receivables, net, and the non-current portion is included within other receivables, net in our Balance Sheets.
(2)  The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.
We recognized approximately $19.3 million and $10.7 million in revenue that was included in the beginning contract liability balance during the nine months ended September 30, 2020 and 2019, respectively.
Games Revenues
Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B and B2C digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (i) Gaming Operations; (ii) Gaming Equipment and Systems; and (iii) Gaming Other.
We recognize our Gaming Operations revenue based on criteria set forth in ASC 842 or ASC 606, as applicable. The amount of lease revenue included in our Gaming Operations revenues and recognized under ASC 842 was approximately $35.9 million and $80.3 million for the three and nine months ended September 30, 2020, respectively and $36.6 million and $104.3 million for the three and nine months ended September 30, 2019, respectively.
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FinTech Revenues
Our FinTech products and services include solutions that we offer to gaming establishments to provide their patrons with cash access-related services, self-service player loyalty and marketing tools, and other information and regulatory compliance-related products and services. These solutions include: access to cash and cashless funding at gaming facilities via debit withdrawals (cash dispensing and cashless), credit card cash access transactions, and POS debit card purchase and cash access transactions; check warranty services; self-service ATMs and fully integrated kiosks and maintenance services; self-service player loyalty enrollment and marketing equipment, including promotion management software and tools; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings. We conduct our FinTech segment business based on results generated from the following major revenue streams: (i) Cash Access Services; (ii) Equipment; and (iii) Information Services and Other.
Equipment revenues are derived from the sale of our cash access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet the definition of a sales type or direct financing lease, which are accounted for under ASC 842. We did not have any new cash access kiosk and related equipment sales contracts accounted for under ASC 842 during the three and nine months ended September 30, 2020. Sales contracts accounted for under ASC 842 were approximately $0.1 million and $2.7 million for the three and nine months ended September 30, 2019, respectively.
Restricted Cash
Our restricted cash primarily consists of: (i) funds held in connection with certain customer agreements; (ii) deposits held in connection with a sponsorship agreement; (iii) wide area progressive (“WAP”)-related restricted funds; and (iv) Internet-related cash access activities. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statement of cash flows for the nine months ended September 30, 2020 (in thousands).
Classification on our Balance Sheets
At September 30, 2020 At December 31, 2019
Cash and cash equivalents Cash and cash equivalents $ 235,407  $ 289,870 
Restricted cash - current Prepaid expenses and other current assets 508  6,639 
Restricted cash - non-current Other assets 101  101 
Total
$ 236,016  $ 296,610 

Goodwill

Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.

The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.

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Our reporting units are identified as operating segments or one level below. Reporting units must: (i) engage in business activities from which they earn revenues and incur expenses; (ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (iii) have discrete financial information available. As of September 30, 2020, our reporting units included: (i) Games; (ii) Cash Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Player Loyalty Sales and Services.

Fair Values of Financial Instruments
The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument.
The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of the long-term accounts payable is estimated by discounting the total obligation using the appropriate interest rate. As of September 30, 2020 and December 31, 2019, the fair value of trade and loans receivable approximated the carrying value due to contractual terms generally being slightly over 12 months. The fair value of our borrowings is estimated based on various inputs to determine a market price, such as: market demand and supply, size of tranche, maturity, and similar instruments trading in more active markets. The estimated fair value and outstanding balances of our borrowings are as follows (dollars in thousands):
  Level of Hierarchy Fair Value Outstanding Balance
September 30, 2020      
Term loan 2 $ 715,127  $ 735,500 
Incremental term loan 2 $ 127,805  $ 124,688 
Senior unsecured notes 2 $ 279,673  $ 285,381 
December 31, 2019      
Term loan 2 $ 753,494  $ 749,000 
Senior unsecured notes 2 $ 401,738  $ 375,000 
Our borrowings were reported at fair value using Level 2 inputs based on quoted market prices for these securities.
Reclassification of Prior Year Balances
Reclassifications were made to the prior-period Financial Statements to conform to the current period presentation where applicable.
Recent Accounting Guidance
Recently Adopted Accounting Guidance
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Standard Description Date of Adoption Effect on Financial Statements
Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments and subsequent amendments
This ASU replaces the incurred loss impairment methodology in current GAAP with a methodology that reflects lifetime expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. January 1, 2020
This guidance primarily impacts our trade and other receivables, including those related to revenues from contracts with customers that may contain contract assets with respect to performance obligations that are satisfied for which the customers have not yet been invoiced. We adopted this guidance using the modified retrospective method. The adoption of ASC 326 did not have a material effect on our Financial Statements and did not result in a cumulative-effect adjustment. Refer to “Note 6 — Trade and Other Receivables” for further discussion.
ASU No. 2018-15, Intangibles — Goodwill and Other — Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract
This ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). January 1, 2020 The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.
ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
This ASU provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting for contracts, hedging relationships, and other transactions that reference the London Interbank Offered Rate (“LIBOR”).
March 12, 2020 The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.
Recent Accounting Guidance Not Yet Adopted
Standard Description Date of Planned Adoption Effect on Financial Statements
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740. January 1, 2021 We are currently evaluating the impact of adopting this ASU on our Financial Statements and our disclosures; however, we do not expect the impact to be material.
We do not anticipate recently issued accounting guidance to have a significant impact on our Financial Statements as of September 30, 2020.
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3.          LEASES
We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.
Operating lease right-of-use (“ROU”) assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.
Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements are limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.
Lessee
The Company leases real estate and vehicles under operating and finance leases, respectively. We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets.

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Supplemental balance sheet information related to our operating leases is as follows (in thousands):
Classification on our Balance Sheets At September 30, 2020 At December 31, 2019
Assets
Operating lease ROU assets Other assets, non-current $ 16,479  $ 12,257 
Finance lease ROU assets(2)
Other assets, non-current $ 522  $ — 
Liabilities(1)
Current operating lease liabilities Accounts payable and accrued expenses $ 5,402  $ 5,824 
Current finance lease liabilities Accounts payable and accrued expenses $ 143  $ — 
Non-current operating lease liabilities Other accrued expenses and liabilities $ 15,491  $ 9,628 
Non-current finance lease liabilities Other accrued expenses and liabilities $ 399  $ — 
(1) The amount of operating lease liabilities recorded on our Balance Sheets upon the adoption of ASC 842 on January 1, 2019 was approximately $18.0 million.
(2) Presented net of accumulated depreciation.
Supplemental cash flow information related to leases is as follows (in thousands):
Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Cash paid for:
Long- and short-term operating leases $ 2,076  $ 1,869  $ 6,325  $ 5,602 
Finance leases $ 39  $ —  $ 44  $ — 
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)
$ 7,594  $ —  $ 8,454  $ 14,595 
(2)
Finance leases(1)
$ 310  $ —  $ 592  $ — 
(1) The amounts are presented net of current year terminations and exclude amortization for the period.
(2) The amount includes approximately $13.7 million of operating lease ROU assets obtained in exchange for existing lease obligations due to the adoption of ASC 842 and $0.9 million of operating lease ROU assets obtained in exchange for new lease obligations entered into during the nine months ended September 30, 2019.
Other information related to lease terms and discount rates is as follows:
At September 30, 2020 At December 31, 2019
Weighted Average Remaining Lease Term (in years):
Operating leases 4.21 2.96
Finance leases 3.62 — 
Weighted Average Discount Rate:
Operating leases 5.25  % 5.25  %
Finance leases 3.85  % — 
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Components of lease expense, which are included in operating expenses, are as follows (in thousands):
Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Operating Lease Cost:
Operating lease cost $ 1,475  $ 1,354  $ 4,212  $ 3,629 
Variable lease cost $ 421  $ 401  $ 1,333  $ 1,240 
Finance Lease Cost:
Amortization of ROU assets $ 47  $ —  $ 70  $ — 
Interest expense on lease liabilities $ $ —  $ $ — 
Maturities of lease liabilities are summarized as follows as of September 30, 2020 (in thousands):
Year Ending December 31, Operating Leases Finance Leases
2020 (excluding the nine months ended September 30, 2020) $ 1,516  $ 40 
2021 6,181  161
2022 5,501  161
2023 3,946  161
2024 2,977  57
Thereafter 3,331  — 
Total future minimum lease payments $ 23,452  $ 580 
Amount representing interest 2,559  38
Present value of future minimum lease payments $ 20,893  $ 542 
Current lease obligations 5,402  143
Long-term lease obligations $ 15,491  $ 399 
Lessor
We generate lease revenues primarily from our gaming operations activities, with a majority of our leases being month-to-month relationships. Under these arrangements, we retain ownership of the electronic gaming machines (“EGMs”) installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. The cost of property and equipment the Company is leasing to third-parties as of September 30, 2020 is approximately $203.2 million, which includes accumulated depreciation of approximately $124.7 million.
We did not have any new sales transactions that qualified for sales-type lease accounting treatment during the three and nine months ended September 30, 2020. We generated lease revenue from sales-type leases in the FinTech segment in the amount of approximately $0.1 million and $2.7 million for the three and nine months ended September 2019, respectively. Our interest income recognized in connection with sales-type leases executed in the prior periods is immaterial.
Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):
Classification on our Balance Sheets At September 30, 2020 At December 31, 2019
Assets
Net investment in sales-type leases — current Trade and other receivables, net $ 885  $ 874 
Net investment in sales-type leases — non-current Other receivables $ 640  $ 1,288 

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4.          BUSINESS COMBINATIONS
We had no material acquisitions for the three and nine months ended September 30, 2020.
Atrient, Inc.
On March 8, 2019, we acquired certain assets of Atrient, Inc. (“Atrient” or the “Seller”), a privately held company that develops and distributes hardware and software applications to gaming operators to enhance gaming patron loyalty, pursuant to an asset purchase agreement. Under the terms of the asset purchase agreement, we paid the Seller $20.0 million at the closing of the transaction and an additional $10.0 million during the nine months ended September 30, 2020 with another $10.0 million being due two years following the date of closing. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses as of September 30, 2020 and accounts payable and accrued expenses and other accrued expenses and liabilities as of December 31, 2019.
In addition to the cash payments, we have recorded approximately $9.0 million in contingent consideration liabilities based upon the achievement of certain revenue targets with a maximum payout of up to $10.0 million. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and are remeasured each reporting period. The inputs used to measure the fair value of our liabilities are categorized as Level 3 in the fair value hierarchy. Contingent consideration liabilities as of September 30, 2020 and December 31, 2019 were approximately $9.8 million and $9.4 million, respectively, and were included in accounts payable and accrued expenses and other accrued expenses and liabilities in our Balance Sheets as of September 30, 2020 and December 31, 2019, respectively.
Micro Gaming Technologies, Inc.
On December 24, 2019, we acquired certain assets of Micro Gaming Technologies, Inc. (“MGT”), a privately held company that develops and distributes kiosks and software applications to gaming patrons to enhance patron loyalty, in an asset purchase agreement. The acquired assets consist of existing contracts with gaming operators, technology, and intellectual property intended to allow us to provide gaming operators with self-service patron loyalty functionality delivered through stand-alone kiosk equipment and a marketing platform that manages and delivers gaming operators marketing programs through these patron interfaces. This acquisition further expands our financial technology player loyalty offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid MGT $15.0 million at the closing of the transaction and per the original agreement, additional $5.0 million was due by April 1, 2020 with a final payment of $5.0 million due two years following the date of closing. In light of the COVID-19 pandemic, we entered into an amendment to the asset purchase agreement allowing us to remit the additional $5.0 million by July 1, 2020, which we paid in June 2020, with a final payment of $5.0 million due by July 1, 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses and other accrued expenses and liabilities as of September 30, 2020 and December 31, 2019 for the current and non-current portions, respectively. The total consideration for this acquisition was approximately $25.0 million. The acquisition did not have a significant impact on our results of operations or financial condition.
The estimates and assumptions incorporated in accounting for the transaction included the projected timing and amount of future cash flows and discount rates reflecting risk inherent in the future cash flows. The estimated fair values of assets acquired and liabilities assumed and resulting goodwill are subject to adjustment as the Company finalizes its purchase price accounting. The significant items for which a final fair value has not been determined include, but are not limited to: the valuation and estimated useful lives of intangible assets, contract liabilities, including deferred and unearned revenues, and deferred income taxes. We do not expect our fair value determinations to materially change; however, there may be differences between the amounts recorded at the closing date of the transaction and the final fair value analysis, which we expect to complete no later than the fourth quarter of 2020.
The financial results included in our Statements of Operations for the three and nine months ended September 30, 2020 reflected revenues of approximately $3.1 million and $6.9 million, respectively, attributed to the MGT business. As a result of the integration of the acquired business into our existing player loyalty operations during the current period, presentation of net income contributed by MGT is impracticable. Acquisition-related costs incurred during the three and nine months ended September 30, 2020 were not material.
The unaudited pro forma financial data with respect to the revenue and earnings as if the MGT acquisition occurred on January 1, 2019 would reflect revenues of approximately $138.0 million and $399.0 million for the three and nine months ended September 30, 2019, respectively, and net income of approximately $9.2 million and $20.3 million for the three and nine months ended September 30, 2019, respectively.
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5.          FUNDING AGREEMENTS
We have commercial arrangements with third-party vendors to provide cash for certain of our ATMs. For the use of these funds, we pay a cash usage fee on either the average daily balance of funds utilized multiplied by a contractually defined cash usage rate or the amounts supplied multiplied by a contractually defined cash usage rate. These cash usage fees, reflected as interest expense within the Statements of Operations, were approximately $0.7 million and $2.5 million for the three and nine months ended September 30, 2020, respectively, and approximately $1.8 million and $5.5 million for the three and nine months ended September 30, 2019, respectively. We are exposed to interest rate risk to the extent that the applicable rates increase.
Under these agreements, the currency supplied by third-party vendors remains their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected in our Balance Sheets. The outstanding balances of ATM cash utilized by us from these third parties were approximately $301.6 million and $292.6 million as of September 30, 2020 and December 31, 2019, respectively.
Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, is with Wells Fargo, N.A. (“Wells Fargo”). Wells Fargo provides us with cash in the maximum amount of $300 million with the ability to increase the amount by $75 million over a five-day period for holidays, such as the period around New Year’s Day. The term of the agreement expires on June 30, 2022 and will automatically renew for additional one-year periods unless either party provides a 90-day written notice of its intent not to renew.
We are responsible for any losses of cash in the ATMs under this agreement, and we self-insure for this type of risk. There were no material losses for the three and nine months ended September 30, 2020 and 2019.

6.          TRADE AND OTHER RECEIVABLES
Trade and other receivables represent short-term credit granted to customers and long-term loans receivable in connection with our Games and FinTech equipment and compliance products. Trade and loans receivable generally do not require collateral. The balance of trade and loans receivable consists of outstanding balances owed to us by gaming establishments. Other receivables include income tax receivables and other miscellaneous receivables.
The balance of trade and other receivables consisted of the following (in thousands):
  At September 30, At December 31,
2020 2019
Trade and other receivables, net    
Games trade and loans receivable
$ 42,774  $ 51,651 
FinTech trade and loans receivable
20,989  23,723 
Contract assets
16,490  15,408 
Insurance settlement receivable(1)
7,650  7,650 
Other receivables
787  3,977 
Net investment in sales-type leases
1,525  2,162 
Total trade and other receivables, net 90,215  104,571 
Non-current portion of receivables    
Games trade and loans receivable
(1,769) (1,018)
FinTech trade and loans receivable
(4,264) (7,581)
Contract assets
(7,545) (6,774)
Net investment in sales-type leases
(640) (1,288)
Total non-current portion of receivables (14,218) (16,661)
Total trade and other receivables, current portion $ 75,997  $ 87,910 
(1) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.

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Allowance for Credit Losses
As discussed in “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies,” we adopted ASC 326 effective January 1, 2020 using the modified retrospective approach such that the new guidance applies to the reporting periods following the adoption date with prior period presentation not being impacted. The adoption of ASC 326 did not have a material impact on our Financial Statements and did not result in a cumulative-effect adjustment as of the adoption date. Our operations were not significantly impacted, both for short- and long-term accounts receivable, due to the following:
Our FinTech business acts as a merchant of record for settlement transactions for our cash access related customers wherein cash is held by the Company; therefore, we generally have the ability to withhold the necessary funds from customers to satisfy the outstanding receivables associated with equipment, information and other products and services.
Our Games business sells EGMs to gaming establishments on a relatively short-term basis and collections are reasonably certain based on historical experience, financial stability of our customers, and lack of concentration of our receivables. The material portion of long-term loans receivable balance is fully collateralized, and therefore, does not represent a risk of credit loss. The risk of credit loss is further reduced by the fact that both segments generally share the same top customers such that sales made by the Games business to the existing FinTech customers are secured by our ability to withhold the necessary funds through the FinTech revenue arrangements.
We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within cash access services cost of revenues in the Statements of Operations.
The activity in our allowance for credit losses for the nine months ended September 30, 2020 and 2019 is as follows (in thousands):
Nine Months Ended September 30,
2020 2019
Beginning allowance for credit losses $ (5,786) $ (6,425)
Provision (6,926) (10,010)
Charge-offs and recoveries 8,958  10,723 
Ending allowance for credit losses $ (3,754) $ (5,712)

7.          INVENTORY
Our inventory primarily consists of component parts as well as work-in-progress and finished goods. The cost of inventory includes cost of materials, labor, overhead and freight, and is accounted for using the first in, first out method. The inventory is stated at the lower of cost or net realizable value.
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Inventory consisted of the following (in thousands): 
  At September 30, At December 31,
  2020 2019
Inventory    
Component parts, net of reserves of $3,426 and $2,007 at September 30, 2020 and December 31, 2019, respectively
$ 24,175  $ 24,864 
Work-in-progress
1,481  94 
Finished goods
8,123  1,616 
Total inventory
$ 33,779  $ 26,574 

8.          PREPAID EXPENSES AND OTHER ASSETS
Prepaid expenses and other assets include the balance of prepaid expenses, deposits, debt issuance costs on our Revolving Credit Facility (defined herein), restricted cash, operating lease ROU assets, and other assets. The current portion of these assets is included in prepaid expenses and other current assets and the non-current portion is included in other assets, both of which are contained within the Balance Sheets.
The balance of the current portion of prepaid expenses and other assets consisted of the following (in thousands):
  At September 30, At December 31,
  2020 2019
Prepaid expenses and other current assets    
Prepaid expenses
$ 11,652  $ 11,272 
Restricted cash(1)
508  6,639 
Deposits
4,221  8,501 
Other
1,887  1,484 
Total prepaid expenses and other current assets
$ 18,268  $ 27,896 
(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for discussion on the composition of the restricted cash balance.
The balance of the non-current portion of other assets consisted of the following (in thousands): 
  At September 30, At December 31,
  2020 2019
Other assets    
Operating lease ROU assets
$ 16,479  $ 12,257 
Prepaid expenses and deposits
5,279  7,378 
Debt issuance costs of revolving credit facility
315  460 
Other
623  244 
Total other assets
$ 22,696  $ 20,339 

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9.          PROPERTY AND EQUIPMENT
Property and equipment consists of the following (dollars in thousands): 
    At September 30, 2020 At December 31, 2019
Useful Life
(Years)
Cost Accumulated
Depreciation
Net Book
Value
Cost Accumulated
Depreciation
Net Book
Value
Property and equipment              
Rental pool - deployed
2-4
$ 203,247  $ 124,697  $ 78,550  $ 196,571  $ 106,888  $ 89,683 
Rental pool - undeployed
2-4
27,805  20,342  7,463  31,901  22,970  8,931 
FinTech equipment
3-5
31,991  21,826  10,165  29,947  22,114  7,833 
Leasehold and building improvements Lease Term 10,924  8,173  2,751  11,815  8,150  3,665 
Machinery, office, and other equipment
2-5
45,458  30,575  14,883  48,860  30,103  18,757 
Total
  $ 319,425  $ 205,613  $ 113,812  $ 319,094  $ 190,225  $ 128,869 
Depreciation expense related to property and equipment totaled approximately $16.2 million and $48.7 million for the three and nine months ended September 30, 2020, respectively. Depreciation expense related to property and equipment totaled approximately $16.0 million and $46.1 million for the three and nine months ended September 30, 2019, respectively.

10.          GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. The balance of goodwill was approximately $681.9 million and $681.6 million at September 30, 2020 and December 31, 2019, respectively. We have the following reporting units: (i) Games; (ii) Cash Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Player Loyalty Sales and Services.
We test our goodwill for impairment on October 1 each year, or more frequently if events or changes in circumstances indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. We generally conduct the test by utilizing a “Step 1” analysis, which requires a comparison of the carrying amount of each reporting unit to its estimated fair value.
Interim Assessment for Impairment of Goodwill
The impact of COVID-19 and the closure of most casino properties during the second quarter of 2020 qualified as a triggering event and accordingly, we performed a goodwill impairment test during the second quarter of 2020, for which we utilized the “Step 1” approach that required a comparison of the carrying amount of each reporting unit to its estimated fair value.
To estimate the fair value of each reporting unit, we used a combination of an income valuation approach and a market valuation approach. The income valuation approach is based on a discounted cash flow (“DCF”) analysis. This method involves estimating the after-tax net cash flows attributable to a reporting unit and then discounting them to a present value using a risk-adjusted discount rate. Assumptions applied in the DCF to derive our after-tax net cash flows require the use of significant judgment, including, but not limited to: appropriate discount rates and terminal values, growth rates and the amount and timing of expected future cash flows. The projected cash flows are based on our most recent expectations. We believe our assumptions are consistent with the plans and estimates used to manage the underlying businesses. The discount rates, which are intended to reflect the risks inherent in future after-tax net cash flow projections used in the DCF are based on estimates of the weighted average cost of capital (the “WACC”) of market participants relative to each respective reporting unit. The market valuation approach considers comparable market data based on multiples of revenue or earnings before interest, taxes, depreciation and amortization (“EBITDA”). To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.
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In connection with the interim assessment conducted during the second quarter of 2020, we determined that no goodwill impairment adjustments were necessary as a result of the fair value of each reporting unit exceeding its carrying amount. Our Games reporting unit had a carrying amount of approximately $449.0 million as of May 31, 2020, which represented a majority of the total goodwill balance. The fair value of this reporting unit exceeded carrying value by approximately 10% as of May 31, 2020.

As casinos reopened and our business continued to recover in the third quarter of 2020, there were no new triggering events identified that would have an adverse impact on our business; and therefore, no impairment was identified for our goodwill as of September 30, 2020.

As additional facts and circumstances evolve, we continue to observe and assess our reporting units with a specific focus on the Games reporting unit, particularly as a direct consequence of the circumstances surrounding COVID-19. To the extent new information becomes available that may impact our results of operations and financial condition, we expect to revise our projections accordingly as our estimates of future net after-tax cash flows are highly dependent upon certain assumptions, including, but not limited to, the amount and timing of the economic recovery globally, nationally and specifically within the gaming industry. More specifically, we may need to further adjust our assumptions and we may be required to perform either a quantitative or qualitative assessment of our goodwill in future periods given the significant degree of uncertainty with respect to: (i) the timing of reopening, and the subsequent reclosing, of certain casino properties; (ii) regulatory and governmental restrictions; and (iii) the demand from patrons that visit gaming establishments.

Furthermore, the evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future, especially in light of the uncertainty surrounding the COVID-19 pandemic. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.
Other Intangible Assets
Other intangible assets consist of the following (dollars in thousands): 
    At September 30, 2020 At December 31, 2019
Useful Life
(Years)
Cost Accumulated
Amortization
Net Book
Value
Cost Accumulated
Amortization
Net Book
Value
Other intangible assets              
Contract rights under placement fee agreements
3-7
$ 60,497  $ 25,777  $ 34,720  $ 58,516  $ 20,888  $ 37,628 
Customer contracts
3-14
71,975  53,174  18,801  71,975  49,477  22,498 
Customer relationships
3-7
231,100  121,308  109,792  231,100  105,584  125,516 
Developed technology and software
1-6
309,323  245,942  63,381  314,343  224,274  90,069 
Patents, trademarks, and other
2-18
19,682  17,418  2,264  19,682  16,206  3,476 
Total $ 692,577  $ 463,619  $ 228,958  $ 695,616  $ 416,429  $ 279,187 
Amortization expense related to other intangible assets was approximately $18.7 million and $57.3 million for the three and nine months ended September 30, 2020, respectively. Amortization expense related to other intangible assets was approximately $17.2 million and $51.1 million for the three and nine months ended September 30, 2019, respectively.
We paid approximately $2.1 million and $3.0 million in placement fees for the three and nine months ended September 30, 2020, respectively. The payment for the three and nine months ended September 30, 2020 did not include imputed interest. We paid approximately $5.6 million and $17.7 million in placement fees, including $0.1 million and $0.6 million of imputed interest, for the three and nine months ended September 30, 2019, respectively.
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During the three months ended September 30, 2020, there were no material write-downs of intangible assets. During the nine months ended September 30, 2020, we recorded a full write-down of intangible assets of approximately $5.9 million, of which $5.5 million and $0.4 million, related to our Games and Fintech businesses, respectively, for certain of our internally developed and third-party software projects that were not expected to be pursued. This charge was reflected in Operating Expenses of our Statements of Operations.

11.          ACCOUNTS PAYABLE AND ACCRUED EXPENSES
The following table presents our accounts payable and accrued expenses (in thousands):
  At September 30, At December 31,
  2020 2019
Accounts payable and accrued expenses    
Trade accounts payable
$ 58,857  $ 78,627 
Contract liabilities
34,846  28,510 
Litigation accrual(1)
12,903  14,000 
Contingent consideration and acquisition-related liabilities(2)
24,353  14,902 
Accrued interest
6,419  1,347 
Operating lease liabilities
5,402  5,824 
Payroll and related expenses
14,526  18,058 
Cash access processing and related expenses
2,065  5,511 
Other
3,619  3,893 
Accrued taxes
2,227  1,846 
Placement fees
—  585 
Total accounts payable and accrued expenses
$ 165,217  $ 173,103 


12.          LONG-TERM DEBT
The following table summarizes our outstanding indebtedness (dollars in thousands):
  Maturity Interest At September 30, At December 31,
  Date Rate 2020 2019
Long-term debt    
$820 million Term Loan Facility
2024
LIBOR+2.75%
$ 735,500  $ 749,000 
$125 million Incremental Term Loan Facility
2024
LIBOR+10.50%
124,688  — 
 $35 million Revolving Credit Facility
2022
LIBOR+4.50%
—  — 
Senior Secured Credit Facilities
860,188  749,000 
$375 million 2017 Unsecured Notes
2025 7.50% 285,381  375,000 
Total debt
1,145,569  1,124,000 
Debt issuance costs and discount (17,128) (15,922)
Total debt after debt issuance costs and discount
1,128,441  1,108,078 
Current portion of long-term debt (1,250) — 
Total long-term debt, net of current portion $ 1,127,191  $ 1,108,078 
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Senior Secured Credit Facilities
Our Senior Secured Credit Facilities consist of: (i) an $820.0 million, seven-year senior secured term loan facility (the “Term Loan Facility”); (ii) a $125.0 million, seven-year senior secured term loan (the “Incremental Term Loan”); and (iii) a $35.0 million, five-year senior secured revolving credit facility (the “Revolving Credit Facility”) provided for under our credit agreement with Everi Payments, as borrower, and Everi Holdings with the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender, letter of credit issuer, sole lead arranger and sole book manager (the “Credit Agreement”).
In March 2020, we completed the full draw down of our available capacity of $35.0 million under the Revolving Credit Facility in order to improve our liquidity and preserve financial flexibility in light of the uncertainty in our industry and the global economy as a result of COVID-19. In accordance with the terms of the Revolving Credit Facility, the proceeds from this borrowing were being used for working capital, general corporate purposes and other permitted uses. On September 14, 2020, we repaid in full the $35.0 million under the Revolving Credit Facility that we had previously drawn at the onset of the global pandemic.
On April 21, 2020, we entered into the Fourth Amendment to our existing Credit Agreement, which among other things: (i) permits the incurrence of incremental equivalent debt subject to a 4.50:1.00 Consolidated Secured Leverage Ratio (as defined in the Credit Agreement) for calculation periods prior to December 31, 2021; and (ii) amends the consolidated secured leverage ratio covenant, including to remove the maximum consolidated secured leverage ratio for the quarters ending June 30, 2020, September 30, 2020 and December 31, 2020 and to change the computation methodology of the consolidated leverage ratio for the quarters ending March 31, 2021, June 30, 2021, and September 30, 2021.
On April 21, 2020 (the “Closing Date”), we entered into a new credit agreement, dated as of April 21, 2020 (the “Incremental Term Loan Credit Agreement”), which provides for a $125.0 million Incremental Term Loan, which is secured on a pari passu basis with the loans under our existing Credit Agreement. The entire amount of the Incremental Term Loan was borrowed on April 21, 2020.
The Incremental Term Loan matures May 9, 2024. The interest rate per annum applicable to the Incremental Term Loan will be, at Everi Payment’s option, the Eurodollar rate plus 10.50% or the base rate plus 9.50%.
Voluntary prepayments of the Incremental Term Loan prior to the two-year anniversary of the Closing Date will be subject to a make-whole premium, and voluntary prepayments for the subsequent six-month period will be subject to a prepayment premium of 1.00% of the principal amount repaid.
The Incremental Term Loan Credit Agreement contains certain covenants that, among other things, limit our ability, and the ability of certain of our subsidiaries, to incur additional indebtedness, sell assets or consolidate or merge with or into other companies, pay dividends or repurchase or redeem capital stock, make certain investments, issue capital stock of subsidiaries, incur liens, prepay, redeem or repurchase subordinated debt, and enter into certain types of transactions with our affiliates. The Incremental Term Loan Credit Agreement also requires us, together with our subsidiaries, to comply with a maximum consolidated secured leverage ratio, except that no such requirement shall apply for the quarters ending September 30, 2020, and December 31, 2020.
In connection with the issuance of the Incremental Term Loan on April 21, 2020, we also issued warrants to Sagard Credit Partners, LP and Sagard Credit Partners (Cayman), LP (collectively, “Sagard”) to acquire 184,670 and 40,330 shares of our common stock with an exercise price equal to $5.37 per share. The warrants were issued in connection with the Incremental Term Loan as further consideration based on the level of participation in the arrangement by Sagard. The warrants expire on the fifth anniversary of the date of issuance. The number of shares issuable pursuant to the warrants and the warrant exercise price are subject to adjustment for stock splits, reverse stock splits, stock dividends, recapitalization, mergers and certain other events.
The weighted average interest rate on the Term Loan was 3.82% and 4.02% for the three and nine months ended September 30, 2020, respectively. The weighted average interest rate on the Revolving Credit Facility was 5.50% and 5.52% for the three and nine months ended September 30, 2020, respectively. The weighted average interest rate on the Incremental Term Loan Credit Facility was 11.50% for the three and nine months ended September 30, 2020, respectively.
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Senior Unsecured Notes
In December 2017, we issued $375.0 million in aggregate principal amount of 7.50% Senior Unsecured Notes due 2025 (the “2017 Unsecured Notes”) under an indenture (the “2017 Notes Indenture”), dated December 5, 2017, among Everi Payments (as issuer), Everi Holdings and certain of its direct and indirect domestic subsidiaries as guarantors, and Deutsche Bank Trust Company Americas, as trustee. Interest on the 2017 Unsecured Notes accrues at a rate of 7.50% per annum and is payable semi-annually in arrears on each June 15 and December 15 since June 15, 2018.
In January 2020, we completed a partial redemption payment of approximately $84.5 million of aggregate principal with respect to the 2017 Unsecured Notes. In March 2020, we completed an open market repurchase of approximately $5.1 million of aggregate principal with respect to the 2017 Unsecured Notes. The total outstanding balance of the 2017 Unsecured Notes following the redemption and repurchase transactions was approximately $285.4 million. We incurred a loss on extinguishment of debt of approximately $7.5 million, which consisted of a $6.4 million redemption premium related to the satisfaction and redemption of a portion of the 2017 Unsecured Notes, and non-cash charges for the accelerated amortization of the related debt issuance costs of approximately $1.1 million.
Compliance with Debt Covenants
We were in compliance with the covenants and terms of the Senior Secured Credit Facilities and the 2017 Unsecured Notes as of September 30, 2020.

13.          COMMITMENTS AND CONTINGENCIES
We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in the aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described below, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.
Legal Contingencies
We evaluate matters and record an accrual for legal contingencies when it is both probable that a liability has been incurred and the amount or range of the loss may be reasonably estimated. We evaluate legal contingencies at least quarterly and, as appropriate, establish new accruals or adjust existing accruals to reflect: (i) the facts and circumstances known to us at the time, including information regarding negotiations, settlements, rulings, and other relevant events and developments; (ii) the advice and analyses of counsel; and (iii) the assumptions and judgment of management. Legal costs associated with such proceedings are expensed as incurred. Due to the inherent uncertainty of legal proceedings as a result of the procedural, factual, and legal issues involved, the outcomes of our legal contingencies could result in losses in excess of amounts we have accrued.
We accrued approximately $14.0 million for the legal contingencies in connection with Fair and Accurate Credit Transactions Act (“FACTA”)-related matters based on ongoing settlement negotiations with by and among the various plaintiffs described in the FACTA-related matters discussion below and Everi by and on behalf of itself and Everi FinTech. Within the next year we expect to recover approximately $7.7 million of the amount accrued from certain of our insurance providers, for which we recorded an insurance settlement receivable included within trade and other receivables, net on our Balance Sheets, as recovery is deemed to be probable. In addition, we are seeking relief from Peleus Insurance Company pursuant to the provisions of our policy; however, we have not recorded any amounts with respect to this specific insurance carrier as there have been no commitments, settlements or determinations entered into as of the date of this periodic filing.
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FACTA-related matters:
Geraldine Donahue, et. al. v. Everi FinTech, et. al. (“Donahue”), is a putative class action matter filed on December 12, 2018, in the Circuit Court of Cook County, Illinois County Division, Chancery Division. The original defendant was dismissed and the Company was substituted as the defendant on April 22, 2019. Plaintiff, on behalf of himself and others similarly situated, alleges that Everi FinTech and the Company (i) have violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing cash access receipts as required under FACTA, and (ii) have been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. Plaintiff seeks an award of statutory damages, attorney’s fees, and costs. The parties have reached an agreement in principle for settlement of this matter, which will include the settlement and resolution of all the FACTA-related matters pending against the Company and Everi FinTech. In the third quarter of 2020, the court granted preliminary approval of the settlement agreement between the parties, which will include the settlement and resolution of all the FACTA-related matters pending against Everi. The final approval hearing is scheduled for November 30, 2020. The third-party claims administrator began contacting potential claimants via electronic and regular mail as of September 1, 2020. The objection date is October 19, 2020 and claims forms must be postmarked by February 1, 2021.
Oneeb Rehman, et. al. v. Everi FinTech and Everi Holdings, was a putative class action matter pending in the U.S. District Court for the Southern District of Florida, Ft. Lauderdale Division filed on October 16, 2018. The original defendant was dismissed and the Company was substituted as the defendant on April 22, 2019. Plaintiff, on behalf of himself and others similarly situated, alleged that Everi FinTech and the Company (i) had violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing cash access receipts as required under FACTA, and (ii) had been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. Plaintiff sought an award of statutory damages, attorney’s fees, and costs. This matter has been dismissed in anticipation of court approval of the settlement in Donahue.
Mat Jessop, et. al. v. Penn National Gaming, Inc., was a putative class action matter filed on October 15, 2018, pending in the U.S. District Court for the Middle District of Florida, Orlando Division. Everi FinTech was added as a defendant on December 21, 2018. Penn National Gaming, Inc. (“Penn National”) was dismissed by the Court with prejudice on October 28, 2019, leaving only claims against Everi FinTech. Plaintiff, on behalf of himself and others similarly situated, alleged that Everi FinTech had been unjustly enriched through the charging of service fees for transactions conducted at Penn National facilities. Plaintiff sought injunctive relief against both parties, and an award of statutory damages, attorney’s fees, and costs. This matter has been dismissed in anticipation of court approval of the settlement in Donahue.
Everi Payments Inc. and Everi Holdings Inc. v Peleus Insurance Company is a civil action filed by the Company on January 28, 2020, pending in the District Court, Clark County, Nevada alleging defendant breached its contractual obligations under an excess insurance policy when it denied the Company coverage of the FACTA-related matters described above. Everi FinTech and the Company are seeking actual and consequential damages for breach of contract, costs, attorney’s fees, and other fees and expenses incurred by Everi FinTech and the Company, up to and including amounts related to the settlement in Donahue.
NRT matter:
NRT Technology Corp., et. al. v. Everi Holdings Inc., et. al., is a civil action filed on April 30, 2019 against the Company and Everi FinTech in the United States District Court for the District of Delaware by NRT Technology Corp. and NRT Technology, Inc., alleging monopolization of the market for unmanned, integrated kiosks in violation of federal antitrust laws, fraudulent procurement of patents on functionality related to such unmanned, integrated kiosks and sham litigation related to prior litigation brought by Everi FinTech (operating as Global Cash Access Inc.) against the plaintiff entities. Plaintiffs seek compensatory damages, trebled damages, and injunctive and declaratory relief. We are currently unable to determine the probability of the outcome of this legal matter or estimate the range of reasonably possible loss, if any. We believe that the claims in the lawsuit are without merit, and intend to vigorously defend against them.
In addition, we have commitments with respect to certain lease obligations discussed in “Note 3 — Leases” and installment payments under our asset purchase agreements discussed in “Note 4 — Business Combinations.”

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14.          STOCKHOLDERS’ (DEFICIT) EQUITY
In February 2020, our Board of Directors authorized and approved a new share repurchase program granting us the authority to repurchase an amount not to exceed $10.0 million of outstanding Company common stock with no minimum number of shares that the Company is required to repurchase. This new repurchase program commenced in the first quarter of 2020 and authorizes us to buy our common stock from time to time in open market transactions, block trades or in private transactions in accordance with trading plans established in accordance with Rules 10b5-1 and 10b-18 of the Securities Exchange Act of 1934, as amended, or by a combination of such methods, including compliance with the Company’s finance agreements. The share repurchase program is subject to available liquidity, general market and economic conditions, alternate uses for the capital and other factors, and may be suspended or discontinued at any time without prior notice. In light of COVID-19, we have suspended our share repurchase program. There were no share repurchases during the three and nine months ended September 30, 2020.

15.          WEIGHTED AVERAGE COMMON SHARES
The weighted average number of shares of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 
  Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
Weighted average shares    
Weighted average number of common shares outstanding - basic 85,556  72,251  85,102  71,361 
Potential dilution from equity awards(1)
—  6,874  —  6,493 
Weighted average number of common shares outstanding - diluted(1)
85,556  79,125  85,102  77,854 
(1)  We were in a net loss position for the three and nine months ended September 30, 2020; and therefore, no potential dilution from the application of the treasury stock method was applicable. The potential dilution excludes the weighted average effect of equity awards to purchase approximately 7.3 million and 6.5 million shares of common stock for the three and nine months ended September 30, 2020, respectively, as the application of the treasury stock method, as required, makes them anti-dilutive. The potential dilution excludes the weighted average effect of equity awards to purchase approximately 0.2 million and 1.7 million shares of common stock for the three and nine months ended September 30, 2019, respectively, as the application of the treasury stock method, as required, makes them anti-dilutive.

16.          SHARE-BASED COMPENSATION
Equity Incentive Awards
Generally, we grant the following types of awards: (i) time-based options; (ii) market-based options; (iii) time-based restricted stock units (“RSUs”); and (iv) performance-based stock units (“PSUs”).
A summary of award activity is as follows (in thousands): 
Stock Options Granted Restricted Stock Units Granted
Outstanding, December 31, 2019 11,969  3,451 
Granted —  2,183 
Exercised options or vested shares (734) (852)
Canceled or forfeited (146) (192)
Outstanding, September 30, 2020 11,089  4,590 
There are approximately 0.5 million awards of our common stock available for future equity grants under our existing equity incentive plans.
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Stock Options
Our time-based stock options granted under our equity plans generally vest evenly over a four-year period on each of the applicable anniversaries of the grant dates, and typically expire after a ten-year period. Our market-based options granted generally vest evenly over a four-year period on each of the applicable anniversaries of the grant date, provided that as of the vesting date for each vesting tranche, the closing price of our shares on the New York Stock Exchange is at least a specified price hurdle, defined as a percentage premium to the closing stock price on the grant date. If the price hurdle is not met as of the vesting date for a vesting tranche, then it shall vest and become vested shares on the last day of a period of 30 consecutive trading days during which the closing price is at least the price hurdle. These options typically expire after a ten-year period.
The following table presents the options activity for the nine months ended September 30, 2020:
Number of
Options
(in thousands)
Weighted Average
Exercise Price
(per Share)
Weighted
Average Life
Remaining
(Years)
Aggregate
Intrinsic Value
(in thousands)
Outstanding, December 31, 2019 11,969  $ 5.06  5.5 $ 100,143 
Granted —   
Exercised (734) $ 4.78   
Canceled or forfeited (146) $ 5.42   
Outstanding, September 30, 2020 11,089  $ 5.08  4.8 $ 36,542 
Vested and expected to vest, September 30, 2020 11,045  $ 5.08  4.8 $ 36,340 
Exercisable, September 30, 2020 10,159  $ 5.20  4.6 $ 32,362 
There were no option awards granted during the three and nine months ended September 30, 2020 and 2019. The total intrinsic value of options exercised was approximately $0.6 million and $2.3 million for the three and nine months ended September 30, 2020, respectively, and $1.3 million and $8.8 million for the three and nine months ended September 30, 2019, respectively.
There was approximately $0.6 million in unrecognized compensation expense related to options expected to vest as of September 30, 2020. This cost was expected to be recognized on a straight-line basis over a weighted average period of 0.5 years. We recorded approximately $1.2 million in non-cash compensation expense related to options granted that were expected to vest for the nine months ended September 30, 2020. We received approximately $1.4 million and $3.5 million in cash from the exercise of options for the three and nine months ended September 30, 2020, respectively.
There was approximately $1.8 million in unrecognized compensation expense related to options expected to vest as of September 30, 2019. This cost was expected to be recognized on a straight-line basis over a weighted average period of 1.3 years. We recorded approximately $2.1 million in non-cash compensation expense related to options granted that were expected to vest for the nine months ended September 30, 2019. We received approximately $1.8 million and $11.3 million in cash from the exercise of options for the three and nine months ended September 30, 2019.
Restricted Stock Units
The fair value of each RSU grant is based on the market value of our common stock at the date of grant. The RSUs generally vest evenly either over a three- or four-year period on each of the applicable anniversaries of the dates of grants. The PSUs vest upon achievement of stipulated performance criteria.
The following table presents our RSU awards activity for the nine months ended September 30, 2020:
Shares
Outstanding
(in thousands)
Weighted
Average Grant
Date Fair Value
(per share)
Weighted
Average Life
Remaining
(years)
Aggregate
Intrinsic Value
(in thousands)
Outstanding, December 31, 2019 3,451  $ 9.05  1.7 $ 46,342 
Granted 2,183  $ 6.08     
Vested (852) $ 8.39     
Forfeited (192) $ 9.32     
Outstanding, September 30, 2020 4,590  $ 7.75  1.4 $ 37,855 
Vested and expected to vest, September 30, 2020 3,765  $ 7.58  1.4 $ 31,064 
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There were approximately 2.2 million and 2.0 million shares of RSU awards granted for the nine months ended September 30, 2020 and 2019, respectively. There were approximately 852,469 and 287,929 RSU awards that vested during the nine months ended September 30, 2020 and 2019, respectively.
There was approximately $18.1 million and $15.3 million in unrecognized compensation expense related to RSU awards expected to vest as of September 30, 2020 and 2019, respectively. This cost was expected to be recognized on a straight-line basis over a weighted average period of 2.0 and 2.7 years as of September 30, 2020 and 2019, respectively. We recorded approximately $8.9 million and $4.0 million in non-cash compensation expense related to the RSU awards during the nine months ended September 30, 2020 and 2019, respectively.

17.          INCOME TAXES
The income tax provision for the three months ended September 30, 2020, reflected an effective income tax rate of 205.4%, which was greater than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance as a result of a reduction of certain indefinite-lived deferred tax assets that can be offset against our indefinite-lived deferred tax liabilities. The income tax benefit for the nine months ended September 30, 2020 reflected an effective income tax rate of 4.0%, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to book loss incurred during the period, partially offset by certain indefinite-lived deferred tax assets that can be offset against our indefinite lived deferred tax liabilities. The income tax benefit for the three and nine months ended September 30, 2019 reflected an effective income tax rate of negative 16.5% and negative 15.3%, respectively, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for deferred tax assets, the benefit from stock option exercises and the benefit from a research credit.
We have analyzed filing positions in all of the federal, state, and foreign jurisdictions where we are required to file income tax returns, as well as all open tax years in these jurisdictions. As of September 30, 2020, we recorded approximately $1.4 million of unrecognized tax benefits, all of which would impact our effective tax rate, if recognized. We do not anticipate that our unrecognized tax benefits will materially change within the next 12 months. We have not accrued any penalties and interest for our unrecognized tax benefits. We may, from time to time, be assessed interest or penalties by tax jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. Our policy for recording interest and penalties associated with audits and unrecognized tax benefits is to record such items as a component of income tax in our Statements of Operations.
For interim income tax reporting, the Company estimates its annual effective tax rate and applies it to its year-to-date ordinary income. Our projection of certain indefinite lived deferred tax assets affecting the valuation allowance is particularly dependent upon current and anticipated future revenue and cash outflows. However, we could be impacted by unanticipated developments or by events beyond our control, including developments related to the COVID-19 pandemic. Future changes to estimates used in this projection could result in material changes in the annual effective tax rate with a corresponding impact on the provision for income taxes.
As discussed in “Note 1 — Business,” in late March 2020, the CARES Act was enacted in light of the COVID-19 pandemic. We are participating in certain of the relief measures provided by various income and payroll tax provisions in the CARES Act and we are continuing to analyze its impact on our tax related accounts.

18.          SEGMENT INFORMATION
Operating segments are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-making group (the “CODM”). Our CODM consists of the Chief Executive Officer, the President and Chief Operating Officer, and the Chief Financial Officer. Our CODM allocates resources and measures profitability based on our operating segments, which are managed and reviewed separately, as each represents products and services that can be sold separately to our customers. Our segments are monitored by management for performance against our internal forecasts.
We have reported our financial performance based on our segments in both the current and prior periods. Our CODM determined that our operating segments for conducting business are: (i) Games and (ii) FinTech:
The Games segment provides solutions directly to gaming establishments to offer their patrons gaming entertainment- related experiences including: leased gaming equipment; sales of gaming equipment; gaming systems; digital online solutions; and ancillary products and services.
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The FinTech segment provides solutions directly to gaming establishments to offer their patrons cash access-related services and products, including: access to cash and cashless funding at gaming facilities via debit withdrawals (cash dispensing and cashless); credit card cash access transactions and POS debit card cash access transactions; check warranty services; kiosks for cash access and other services; self-service enrollment, player loyalty and marketing equipment; maintenance services; compliance, audit, and data software; casino credit data and reporting services; and other ancillary offerings.
Corporate overhead expenses have been allocated to the segments either through specific identification or based on a reasonable methodology. In addition, we record depreciation and amortization expenses to the business segments.
Our business is predominantly domestic with no specific regional concentrations and no significant assets in foreign locations.
The following tables present segment information (in thousands):
  Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
Games    
Revenues    
Gaming operations $ 46,968  $ 48,515  $ 106,513  $ 138,377 
Gaming equipment and systems 10,229  19,584  28,795  66,083 
Gaming other 44  1,174  76  1,619 
Total revenues $ 57,241  $ 69,273  $ 135,384  $ 206,079 
Costs and expenses    
Cost of revenues(1)
   
Gaming operations 4,245  4,942  10,471  12,792 
Gaming equipment and systems 5,730  11,126  16,625  37,087 
Gaming other —  1,117  456  1,464 
Cost of revenues 9,975  17,185  27,552  51,343 
Operating expenses 13,078  13,968  50,597  44,599 
Research and development 5,003  6,369  14,819  17,481 
Depreciation 14,777  14,420  44,349  41,283 
Amortization 14,838  14,258  45,738  42,644 
Total costs and expenses 57,671  66,200  183,055  197,350 
Operating (loss) income $ (430) $ 3,073  $ (47,671) $ 8,729 
(1) Exclusive of depreciation and amortization.
* Rounding may cause variances.
34


  Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
FinTech    
Revenues    
Cash access services $ 33,979  $ 43,152  $ 80,986  $ 123,680 
Equipment 6,248  10,188  16,004  25,051 
Information services and other 14,630  11,956  31,748  33,240 
Total revenues $ 54,857  $ 65,296  $ 128,738  $ 181,971 
Costs and expenses    
Cost of revenues(1)
   
Cash access services 1,161  4,112  5,227  9,777 
Equipment 3,548  5,957  9,452  14,884 
Information services and other 859  1,024  2,057  2,952 
Cost of revenues 5,568  11,093  16,736  27,613 
Operating expenses 21,850  23,663  64,831  66,847 
Research and development 2,030  1,827  6,138  4,918 
Depreciation 1,387  1,595  4,352  4,779 
Amortization 3,855  2,898  11,574  8,499 
Total costs and expenses 34,690  41,076  103,631  112,656 
Operating income $ 20,167  $ 24,220  $ 25,107  $ 69,315 
(1)  Exclusive of depreciation and amortization.
* Rounding may cause variances.
  At September 30, At December 31,
  2020 2019
Total assets    
Games $ 837,357  $ 902,888 
FinTech 620,847  726,335 
Total assets $ 1,458,204  $ 1,629,223 
Major Customers. No single customer accounted for more than 10% of our revenues for the three and nine months ended September 30, 2020 and 2019. Our five largest customers accounted for approximately 17% and 16% of our revenues for the three and nine months ended September 30, 2020, respectively, and approximately 15% of our revenues for the three and nine months ended September 30, 2019, respectively.

19.          SUBSEQUENT EVENTS
As of the filing date, we had not identified, and were not aware of, any subsequent event for the period.
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
In this filing, we refer to: (i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements,” (ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive (Loss) Income as our “Statements of Operations,” (iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets,” and (iv) our Management’s Discussion and Analysis of Financial Condition and Results of Operations as our “Results of Operations.”
Cautionary Information Regarding Forward-Looking Statements
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations contains “forward-looking statements” as defined in the U.S. Private Securities Litigation Reform Act of 1995. In this context, forward-looking statements often address our expected future business and financial performance, and often contain words such as “goal,” “target,” “future,” “estimate,” “expect,” “anticipate,” “intend,” “aim to,” “plan,” “believe,” “seek,” “project,” “may,” “should,” “designed to,” or “will” and similar expressions to identify forward-looking statements. Examples of forward-looking statements include, among others, statements regarding trends, developments, and uncertainties impacting our business, as well as statements regarding expectations for the re-opening of casinos including the related public health confidence and availability of discretionary spending income of casino patrons and our ability to withstand the current disruption, to further product innovation, to address customer needs in the new operatin