Datto Recognized as a Market Leader in Providing Best RMM and PSA Solutions for MSPs
May 10 2021 - 8:24AM
Business Wire
Canalys Positions Datto as 1 of 4 Strategic
Vendors That Have Demonstrated Strong Performance and Continued
Growth
Datto Holding Corp. (“Datto”) (NYSE:MSP), the leading global
provider of cloud-based software and security solutions
purpose-built for managed service providers (MSPs), today announced
that Canalys, a leading global technology market analyst firm, has
ranked Datto as 1 of 4 “strategic” vendors in their first ever
RMM/PSA Vendor Point of View (PoV) Report. The recently published
independent, third-party report compares 17 leading, global vendors
in the Remote Monitoring and Management (RMM) and Professional
Services Automation (PSA) space and ranked Datto as the vendor with
the highest combined score.
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Canalys RMM / PSA Vendor Point of View
(POV) Report (Graphic: Business Wire)
To be recognized as a strategic vendor for RMM and PSA, vendors
needed to demonstrate strong technological capabilities and
illustrate investment and ambition for continued growth. Vendors in
this category also needed to display solid work in product
development and technological capability, acquisitions to broaden
their portfolio, and deliver training to provide MSPs with the
skills necessary to help customers with their IT assets. The growth
and importance of PSA and RMM solutions to the expanding MSP market
means it is critical for MSPs to be able to assess vendors’
strengths and weaknesses, and this report serves as a valuable tool
in their assessments.
“Using Datto’s RMM and Autotask PSA solutions, we’ve witnessed
the tangible value these technologies provide,” said Richard
Randle, Chief Information Officer at MBSG, an MSP based in
California. “These solutions have enabled us to close a significant
number of support tickets in 4 - 5 minutes, instead of 10 - 15
minutes – which translates into a full time employee. As the hiring
manager, it’s instrumental that we’re able to effectively support
our clients and grow the business without incurring the cost of
additional staff. With Datto as our partner, we’re able to support
more clients and the ensuing workload with the same staffing.
That’s real dollars.”
“We are excited about being ranked as the highest combined
scoring vendor in the RMM and PSA space by Canalys,” said Radhesh
Menon, Chief Product Officer at Datto. “Being recognized as a
'strategic' vendor validates our focus on innovating to help our
partners grow their business with secure and easy-to-use platforms
that help drive efficiency, actionable insights, and
profitability.”
About Datto RMM and Autotask PSA
The shift to remote work last year rapidly increased cyber
security threats and vulnerabilities for SMBs. To better protect
clients, MSPs need efficient and secure solutions to manage their
endpoints and devices to help defend them from the growing rise of
ransomware attacks. Datto RMM helps MSPs remotely secure, monitor
and manage their clients' IT endpoints, while Autotask PSA
centralizes business operations to provide a singular view of the
MSP’s entire business. In addition, integration between the two
platforms provides seamless navigation across both platforms, with
relevant, real-time asset data and actions providing clear insight
into an MSP’s managed estate. This enables MSPs to mitigate issues
before they impact customers, shaving minutes off each ticket and
unlocking new business opportunities.
About Datto
As the world’s leading provider of cloud-based software and
security solutions purpose-built for delivery by managed service
providers (MSPs), Datto believes there is no limit to what small
and medium businesses (SMBs) can achieve with the right technology.
Datto’s proven Unified Continuity, Networking, and Business
Management solutions drive cyber resilience, efficiency, and growth
for MSPs. Delivered via an integrated platform, Datto’s solutions
help its global ecosystem of MSP partners serve over one million
businesses around the world. From proactive dynamic detection and
prevention to fast, flexible recovery from cyber incidents, Datto’s
solutions defend against costly downtime and data loss in servers,
virtual machines, cloud applications, or anywhere data resides.
Since its founding in 2007, Datto has won numerous awards for its
product excellence, superior technical support, rapid growth, and
for fostering an outstanding workplace. With headquarters in
Norwalk, Connecticut, Datto has global offices in Australia,
Canada, China, Denmark, Germany, Israel, the Netherlands,
Singapore, and the United Kingdom.
MSP-C
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Shoba V. Lemoine Datto communications@datto.com
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