46100000010000001000000100000029000000290000002900000029000000false--12-31Q220200000064803us-gaap:AccountingStandardsUpdate201602Memberus-gaap:AccountingStandardsUpdate201613Membercvs:AccountingStandardsUpdate201613ModifiedRetrospectiveMember0.010.01320000000032000000001727000000173200000013020000001307000000170000001700000017000000170000000.025150.026050.031250.010330.021250.022650.02750.02750.028750.0280.0280.03250.03350.033750.0350.0350.036250.03750.0370.038750.038750.030.041250.041250.041250.041250.0410.04250.0430.0450.04750.04750.04780.048750.040.05050.051250.0530.05450.05750.050.061250.06250.066250.0675000309000000007190000008000000068100000080000007000000195000000040000001100000009000000300000007000000400000044000000700000010000000570000000.010.01100000.0100000.0000000425000000425000000 0000064803 2020-01-01 2020-06-30 0000064803 2020-07-27 0000064803 2020-04-01 2020-06-30 0000064803 2019-01-01 2019-06-30 0000064803 us-gaap:ServiceMember 2020-01-01 2020-06-30 0000064803 2019-04-01 2019-06-30 0000064803 us-gaap:ServiceMember 2019-04-01 2019-06-30 0000064803 us-gaap:ProductMember 2019-04-01 2019-06-30 0000064803 us-gaap:ServiceMember 2020-04-01 2020-06-30 0000064803 us-gaap:ServiceMember 2019-01-01 2019-06-30 0000064803 us-gaap:ProductMember 2020-04-01 2020-06-30 0000064803 us-gaap:ProductMember 2020-01-01 2020-06-30 0000064803 us-gaap:ProductMember 2019-01-01 2019-06-30 0000064803 2020-06-30 0000064803 2019-12-31 0000064803 2019-06-30 0000064803 2018-12-31 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-03-31 0000064803 us-gaap:RetainedEarningsMember 2019-04-01 2019-06-30 0000064803 us-gaap:ParentMember 2019-04-01 2019-06-30 0000064803 us-gaap:ParentMember 2019-01-01 2019-03-31 0000064803 us-gaap:RetainedEarningsMember 2019-01-01 2019-03-31 0000064803 us-gaap:NoncontrollingInterestMember 2019-06-30 0000064803 us-gaap:TreasuryStockMember 2019-03-31 0000064803 us-gaap:TreasuryStockMember 2019-06-30 0000064803 us-gaap:NoncontrollingInterestMember 2018-12-31 0000064803 us-gaap:RetainedEarningsMember 2019-03-31 0000064803 2019-03-31 0000064803 us-gaap:NoncontrollingInterestMember 2019-04-01 2019-06-30 0000064803 us-gaap:ParentMember 2018-12-31 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2018-12-31 0000064803 srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember us-gaap:ParentMember 2018-12-31 0000064803 us-gaap:RetainedEarningsMember 2019-06-30 0000064803 us-gaap:NoncontrollingInterestMember 2019-01-01 2019-03-31 0000064803 us-gaap:TreasuryStockMember 2019-04-01 2019-06-30 0000064803 2019-01-01 2019-03-31 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2019-04-01 2019-06-30 0000064803 us-gaap:TreasuryStockMember 2019-01-01 2019-03-31 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-01-01 2019-03-31 0000064803 us-gaap:CommonStockMember 2019-03-31 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2019-03-31 0000064803 us-gaap:CommonStockMember 2018-12-31 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-04-01 2019-06-30 0000064803 us-gaap:TreasuryStockMember 2018-12-31 0000064803 us-gaap:ParentMember 2019-06-30 0000064803 us-gaap:CommonStockMember 2019-04-01 2019-06-30 0000064803 srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember 2018-12-31 0000064803 us-gaap:RetainedEarningsMember 2018-12-31 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-06-30 0000064803 us-gaap:ParentMember 2019-03-31 0000064803 us-gaap:CommonStockMember 2019-01-01 2019-03-31 0000064803 srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember us-gaap:RetainedEarningsMember 2018-12-31 0000064803 us-gaap:NoncontrollingInterestMember 2019-03-31 0000064803 us-gaap:CommonStockMember 2019-06-30 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2019-01-01 2019-03-31 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2018-12-31 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2019-06-30 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2020-06-30 0000064803 us-gaap:RetainedEarningsMember 2020-01-01 2020-03-31 0000064803 2020-01-01 2020-03-31 0000064803 us-gaap:TreasuryStockMember 2019-12-31 0000064803 us-gaap:TreasuryStockMember 2020-01-01 2020-03-31 0000064803 us-gaap:TreasuryStockMember 2020-03-31 0000064803 us-gaap:RetainedEarningsMember 2020-03-31 0000064803 2020-03-31 0000064803 us-gaap:NoncontrollingInterestMember 2019-12-31 0000064803 us-gaap:NoncontrollingInterestMember 2020-04-01 2020-06-30 0000064803 us-gaap:CommonStockMember 2020-04-01 2020-06-30 0000064803 us-gaap:CommonStockMember 2020-03-31 0000064803 us-gaap:ParentMember 2020-01-01 2020-03-31 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-12-31 0000064803 us-gaap:NoncontrollingInterestMember 2020-01-01 2020-03-31 0000064803 us-gaap:ParentMember 2020-04-01 2020-06-30 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-01-01 2020-03-31 0000064803 us-gaap:CommonStockMember 2019-12-31 0000064803 srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember us-gaap:RetainedEarningsMember 2019-12-31 0000064803 us-gaap:ParentMember 2020-06-30 0000064803 srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember us-gaap:ParentMember 2019-12-31 0000064803 us-gaap:RetainedEarningsMember 2020-04-01 2020-06-30 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2020-03-31 0000064803 us-gaap:RetainedEarningsMember 2020-06-30 0000064803 us-gaap:ParentMember 2020-03-31 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2020-01-01 2020-03-31 0000064803 us-gaap:TreasuryStockMember 2020-06-30 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-03-31 0000064803 us-gaap:ParentMember 2019-12-31 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-04-01 2020-06-30 0000064803 us-gaap:TreasuryStockMember 2020-04-01 2020-06-30 0000064803 srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember 2019-12-31 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2019-12-31 0000064803 us-gaap:CommonStockMember 2020-06-30 0000064803 us-gaap:CommonStockIncludingAdditionalPaidInCapitalMember 2020-04-01 2020-06-30 0000064803 us-gaap:RetainedEarningsMember 2019-12-31 0000064803 us-gaap:NoncontrollingInterestMember 2020-06-30 0000064803 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-06-30 0000064803 us-gaap:CommonStockMember 2020-01-01 2020-03-31 0000064803 us-gaap:NoncontrollingInterestMember 2020-03-31 0000064803 2018-01-01 2018-12-31 0000064803 cvs:RetailLongTermCareSegmentMember 2020-06-30 0000064803 cvs:HeartlandHealthcareServicesMember 2020-06-30 0000064803 cvs:HealthCareBenefitsSegmentMember 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelThroughIntermediaryMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:RetailLongTermCareSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:PharmacyRevenueMember us-gaap:CorporateAndOtherMember 2020-01-01 2020-06-30 0000064803 cvs:FrontStoreRevenueMember us-gaap:CorporateAndOtherMember 2020-01-01 2020-06-30 0000064803 cvs:PharmacyRevenueMember 2020-01-01 2020-06-30 0000064803 us-gaap:CorporateAndOtherMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelDirectlyToConsumerMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember 2019-01-01 2019-06-30 0000064803 us-gaap:ProductAndServiceOtherMember 2020-01-01 2020-06-30 0000064803 us-gaap:CorporateAndOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:PremiumsMember 2019-01-01 2019-06-30 0000064803 us-gaap:ProductAndServiceOtherMember us-gaap:CorporateAndOtherMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:HealthCareBenefitsSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:ProductAndServiceOtherMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:ProductAndServiceOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:HealthCareBenefitsSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:ProductAndServiceOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:HealthCareBenefitsSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:PremiumsMember us-gaap:CorporateAndOtherMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:RetailLongTermCareSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:HealthCareBenefitsSegmentMember 2020-01-01 2020-06-30 0000064803 cvs:PremiumsMember us-gaap:CorporateAndOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:PharmacyRevenueMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PremiumsMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:FrontStoreRevenueMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:HealthCareBenefitsSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:RetailLongTermCareSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:FrontStoreRevenueMember 2020-01-01 2020-06-30 0000064803 cvs:PharmacyRevenueMember us-gaap:CorporateAndOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:RetailLongTermCareSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:RetailLongTermCareSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:RetailLongTermCareSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:SalesChannelOtherMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelThroughIntermediaryMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelDirectlyToConsumerMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:RetailLongTermCareSegmentMember 2020-01-01 2020-06-30 0000064803 cvs:FrontStoreRevenueMember us-gaap:CorporateAndOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyRevenueMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:RetailLongTermCareSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:RetailLongTermCareSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:FrontStoreRevenueMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:HealthCareBenefitsSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:HealthCareBenefitsSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:HealthCareBenefitsSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:ProductAndServiceOtherMember us-gaap:CorporateAndOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyRevenueMember 2019-01-01 2019-06-30 0000064803 cvs:PremiumsMember 2020-01-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:HealthCareBenefitsSegmentMember 2020-01-01 2020-06-30 0000064803 cvs:FrontStoreRevenueMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PremiumsMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:RetailLongTermCareSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:SalesChannelOtherMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:HealthCareBenefitsSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:HealthCareBenefitsSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PremiumsMember 2020-04-01 2020-06-30 0000064803 cvs:FrontStoreRevenueMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyRevenueMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:RetailLongTermCareSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:HealthCareBenefitsSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:HealthCareBenefitsSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 cvs:PremiumsMember us-gaap:CorporateAndOtherMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:RetailLongTermCareSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelDirectlyToConsumerMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:RetailLongTermCareSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:ProductAndServiceOtherMember 2019-04-01 2019-06-30 0000064803 us-gaap:ProductAndServiceOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:RetailLongTermCareSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:HealthCareBenefitsSegmentMember 2020-04-01 2020-06-30 0000064803 cvs:PharmacyRevenueMember us-gaap:CorporateAndOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelDirectlyToConsumerMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:HealthCareBenefitsSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:RetailLongTermCareSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyRevenueMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:RetailLongTermCareSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:RetailLongTermCareSegmentMember 2020-04-01 2020-06-30 0000064803 cvs:PremiumsMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelThroughIntermediaryMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 cvs:FrontStoreRevenueMember 2019-04-01 2019-06-30 0000064803 cvs:FrontStoreRevenueMember us-gaap:CorporateAndOtherMember 2019-04-01 2019-06-30 0000064803 cvs:PharmacyRevenueMember 2019-04-01 2019-06-30 0000064803 us-gaap:CorporateAndOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PharmacyRevenueMember cvs:HealthCareBenefitsSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:ProductAndServiceOtherMember us-gaap:CorporateAndOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:SalesChannelOtherMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:HealthCareBenefitsSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:CorporateAndOtherMember 2019-04-01 2019-06-30 0000064803 cvs:FrontStoreRevenueMember us-gaap:CorporateAndOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:RetailLongTermCareSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:ProductAndServiceOtherMember us-gaap:CorporateAndOtherMember 2019-04-01 2019-06-30 0000064803 cvs:PremiumsMember us-gaap:CorporateAndOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:HealthCareBenefitsSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:SalesChannelThroughIntermediaryMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:RetailLongTermCareSegmentMember 2020-04-01 2020-06-30 0000064803 cvs:PremiumsMember 2019-04-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:FrontStoreRevenueMember 2019-04-01 2019-06-30 0000064803 cvs:PharmacyRevenueMember us-gaap:CorporateAndOtherMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:ProductAndServiceOtherMember cvs:HealthCareBenefitsSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:SalesChannelOtherMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:ProductAndServiceOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PremiumsMember 2019-04-01 2019-06-30 0000064803 cvs:PharmacyRevenueMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:FrontStoreRevenueMember cvs:HealthCareBenefitsSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:OperatingSegmentsMember cvs:PremiumsMember cvs:RetailLongTermCareSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:ProductAndServiceOtherMember 2019-04-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:FrontStoreRevenueMember 2020-04-01 2020-06-30 0000064803 us-gaap:CommercialRealEstateMember 2020-01-01 2020-06-30 0000064803 us-gaap:CommercialRealEstateMember 2019-04-01 2019-06-30 0000064803 us-gaap:CommercialRealEstateMember 2019-01-01 2019-06-30 0000064803 us-gaap:CommercialRealEstateMember 2020-04-01 2020-06-30 0000064803 cvs:OtherAssetBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:CommercialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:ResidentialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:USStatesAndPoliticalSubdivisionsMember 2019-12-31 0000064803 us-gaap:CommercialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:DomesticCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:ForeignCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:RedeemablePreferredStockMember 2020-06-30 0000064803 us-gaap:ForeignCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:USStatesAndPoliticalSubdivisionsMember 2020-06-30 0000064803 us-gaap:RedeemablePreferredStockMember 2019-12-31 0000064803 cvs:OtherAssetBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:ResidentialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:DomesticCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:OtherInvestmentsMember 2019-12-31 0000064803 cvs:MortgageLoansMember 2019-12-31 0000064803 cvs:DebtAndEquitySecuritiesAvailableForSaleMember 2020-06-30 0000064803 us-gaap:OtherInvestmentsMember 2020-06-30 0000064803 cvs:DebtAndEquitySecuritiesAvailableForSaleMember 2019-12-31 0000064803 cvs:MortgageLoansMember 2020-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember 2019-01-01 2019-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember 2020-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember 2020-04-01 2020-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember 2019-12-31 0000064803 cvs:SupportingExperienceRatedProductsMember 2019-04-01 2019-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember 2020-01-01 2020-06-30 0000064803 cvs:SupportingRemainingProductsMember 2020-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember us-gaap:CommercialMortgageBackedSecuritiesMember 2020-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2020-06-30 0000064803 cvs:SupportingRemainingProductsMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2020-06-30 0000064803 cvs:SupportingRemainingProductsMember us-gaap:CommercialMortgageBackedSecuritiesMember 2020-06-30 0000064803 cvs:SupportingExperienceRatedProductsMember cvs:OtherAssetBackedSecuritiesMember 2020-06-30 0000064803 cvs:SupportingRemainingProductsMember cvs:OtherAssetBackedSecuritiesMember 2020-06-30 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category2To4Member us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category1Member us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category7Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category7Member us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category2To4Member us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category7Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPriorToPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category7Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:Categories5and6Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodFourMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPeriodOneMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2019-12-31 0000064803 cvs:YearOfOriginationPeriodThreeMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category2To4Member cvs:YearOfOriginationPeriodTwoMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:Category1Member cvs:YearOfOriginationPeriodFiveMember us-gaap:CommercialRealEstateMember 2020-06-30 0000064803 cvs:MortgageLoansMember 2019-04-01 2019-06-30 0000064803 us-gaap:DebtSecuritiesMember 2020-04-01 2020-06-30 0000064803 cvs:MortgageLoansMember 2020-01-01 2020-06-30 0000064803 us-gaap:OtherInvestmentsMember 2020-04-01 2020-06-30 0000064803 cvs:MortgageLoansMember 2019-01-01 2019-06-30 0000064803 us-gaap:OtherInvestmentsMember 2019-04-01 2019-06-30 0000064803 us-gaap:DebtSecuritiesMember 2019-01-01 2019-06-30 0000064803 us-gaap:OtherInvestmentsMember 2020-01-01 2020-06-30 0000064803 cvs:MortgageLoansMember 2020-04-01 2020-06-30 0000064803 us-gaap:DebtSecuritiesMember 2019-04-01 2019-06-30 0000064803 us-gaap:OtherInvestmentsMember 2019-01-01 2019-06-30 0000064803 us-gaap:DebtSecuritiesMember 2020-01-01 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ResidentialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:ForeignCorporateDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember cvs:OtherAssetBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:RedeemablePreferredStockMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USStatesAndPoliticalSubdivisionsMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentAgenciesDebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CommercialMortgageBackedSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DomesticCorporateDebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember cvs:CommonAndCollectiveTrustsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2019-12-31 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CashAndCashEquivalentsMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:EquitySecuritiesMember 2020-06-30 0000064803 us-gaap:FairValueMeasurementsRecurringMember us-gaap:DebtSecuritiesMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel12And3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2019-12-31 0000064803 us-gaap:CarryingReportedAmountFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel2Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2019-12-31 0000064803 us-gaap:FairValueInputsLevel12And3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2020-06-30 0000064803 us-gaap:CarryingReportedAmountFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel1Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2020-06-30 0000064803 us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueMeasurementsNonrecurringMember 2020-06-30 0000064803 us-gaap:HealthInsuranceProductLineMember 2019-06-30 0000064803 us-gaap:HealthInsuranceProductLineMember 2020-06-30 0000064803 cvs:CorporateOtherMember 2020-01-01 2020-06-30 0000064803 us-gaap:HealthInsuranceProductLineMember 2020-01-01 2020-06-30 0000064803 cvs:CorporateOtherMember 2019-01-01 2019-06-30 0000064803 cvs:HealthCareBenefitsSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:HealthCareBenefitsSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:HealthInsuranceProductLineMember 2019-01-01 2019-06-30 0000064803 us-gaap:HealthInsuranceProductLineMember 2019-12-31 0000064803 us-gaap:HealthInsuranceProductLineMember 2018-12-31 0000064803 cvs:SeniorNotes2.8DueJuly2020Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:FloatingRateNotesDueMarch2021Member us-gaap:NotesPayableToBanksMember 2020-06-30 0000064803 cvs:SeniorNotes4.125DueMay2021Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes2.125June2021Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.875DueAugust2047Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes5.3DueDecember2043Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.75DueMarch2044Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes5.125DueJuly2045Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.375DueAugust2024Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes2.875DueJune2026Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4DueDecember2023Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes5DueDecember2024Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.1DueMarch2025Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes6.625DueJune2036Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3DueAugust2026Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.75DueDecember2022Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.125DueNovember2042Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes2.625DueAugust2024Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes6.625DueJune2036Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 us-gaap:OtherDebtSecuritiesMember 2020-06-30 0000064803 cvs:SeniorNotes4.75DueMarch2044Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.35DueMarch2021Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes2.75DueDecember2022Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:FloatingRateNotesDueMarch2020Member us-gaap:NotesPayableToBanksMember 2019-12-31 0000064803 cvs:SeniorNotes3.5DueJuly2022Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes6.25DueJune2027Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.625DueApril2027Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes6.75DueDecember2037Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:FloatingRateNotesDueMarch2020Member us-gaap:NotesPayableToBanksMember 2020-06-30 0000064803 cvs:SeniorNotes2.875DueJune2026Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.875DueJuly2035Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes5.75DueMay2041Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.7DueMarch2023Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes2.8DueJuly2020Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.875DueJuly2035Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.25DueApril2050Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3DueAugust2026Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000064803 cvs:SeniorNotes3.75DueApril2030Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.875DueJuly2025Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.78DueMarch2038Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes2.75DueNovember2022Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes2.625DueAugust2024Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4DueDecember2023Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.3DueMarch2028Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes6.75DueDecember2037Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.5DueJuly2022Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes6.25DueJune2027Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes2.75DueNovember2022Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.25DueApril2050Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.125DueApril2040Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.75DueApril2030Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.1DueMarch2025Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes5.05DueMarch2048Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes2.125June2021Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes2.8DueJune2023Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes2.8DueJune2023Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.5DueMay2042Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.125DueMay2021Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.125DueJune2021Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes2.75DueDecember2022Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.75DueDecember2022Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.3DueMarch2028Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.125DueNovember2042Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes5.75DueMay2041Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes5.05DueMarch2048Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.875DueJuly2025Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.7DueMarch2023Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.78DueMarch2038Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.125DueMarch2020Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.25DueAugust2029Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes6.125DueSeptember2039Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes5.45DueJune2021Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes5DueDecember2024Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:FloatingRateNotesDueMarch2021Member us-gaap:NotesPayableToBanksMember 2019-12-31 0000064803 cvs:SeniorNotes5.125DueJuly2045Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.125DueJune2021Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.125DueApril2040Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes5.45DueJune2021Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.125DueMarch2020Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes4.5DueMay2042Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.625DueApril2027Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.5DueNovember2024Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.375DueAugust2024Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.25DueAugust2029Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.875DueAugust2047Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes3.5DueNovember2024Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes3.35DueMarch2021Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes5.3DueDecember2043Member us-gaap:SeniorNotesMember 2020-06-30 0000064803 cvs:SeniorNotes6.125DueSeptember2039Member us-gaap:SeniorNotesMember 2019-12-31 0000064803 cvs:SeniorNotes4.125DueApril2040Member us-gaap:SeniorNotesMember 2020-03-31 0000064803 2020-03-31 2020-03-31 0000064803 cvs:SeniorNotes4.25DueApril2050Member us-gaap:SeniorNotesMember 2020-03-31 0000064803 2020-03-01 2020-03-31 0000064803 cvs:SeniorNotes3.625DueApril2027Member us-gaap:SeniorNotesMember 2020-03-31 0000064803 cvs:SeniorNotes3.75DueApril2030Member us-gaap:SeniorNotesMember 2020-03-31 0000064803 cvs:A2016RepurchaseProgramMember 2016-11-02 0000064803 cvs:A2016RepurchaseProgramMember 2020-06-30 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-04-01 2019-06-30 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-06-30 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-06-30 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2019-06-30 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-04-01 2019-06-30 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-01-01 2020-06-30 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2019-06-30 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2018-12-31 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-03-31 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-04-01 2020-06-30 0000064803 us-gaap:AociIncludingPortionAttributableToNoncontrollingInterestMember 2018-12-31 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-01-01 2019-06-30 0000064803 us-gaap:AociIncludingPortionAttributableToNoncontrollingInterestMember 2020-06-30 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2019-01-01 2019-06-30 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2018-12-31 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2019-01-01 2019-06-30 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2020-04-01 2020-06-30 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2018-12-31 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2019-04-01 2019-06-30 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-06-30 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2020-04-01 2020-06-30 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2020-01-01 2020-06-30 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2020-01-01 2020-06-30 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2019-03-31 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-04-01 2020-06-30 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-01-01 2019-06-30 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-12-31 0000064803 us-gaap:AociIncludingPortionAttributableToNoncontrollingInterestMember 2019-06-30 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2020-06-30 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-12-31 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2019-12-31 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-03-31 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-01-01 2020-06-30 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2020-03-31 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2019-03-31 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2020-03-31 0000064803 us-gaap:AccumulatedNetInvestmentGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-03-31 0000064803 us-gaap:AociIncludingPortionAttributableToNoncontrollingInterestMember 2020-03-31 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2020-06-30 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2020-06-30 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2018-12-31 0000064803 us-gaap:AccumulatedGainLossCashFlowHedgeIncludingNoncontrollingInterestMember 2019-12-31 0000064803 us-gaap:AccumulatedForeignCurrencyAdjustmentIncludingPortionAttributableToNoncontrollingInterestMember 2019-04-01 2019-06-30 0000064803 us-gaap:AociIncludingPortionAttributableToNoncontrollingInterestMember 2019-03-31 0000064803 us-gaap:AccumulatedDefinedBenefitPlansAdjustmentNetGainLossIncludingPortionAttributableToNoncontrollingInterestMember 2019-03-31 0000064803 us-gaap:AociIncludingPortionAttributableToNoncontrollingInterestMember 2019-12-31 0000064803 cvs:BlueCrossAndBlueShieldOfAlabamaEtAl.V.CVSHealthCorporationEt.AlMember us-gaap:PendingLitigationMember 2020-05-01 2020-05-31 0000064803 2012-01-01 2012-12-31 0000064803 2019-02-01 2019-08-31 0000064803 2015-09-01 2015-09-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:CorporateAndOtherMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:HealthCareBenefitsSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:CorporateAndOtherMember 2020-01-01 2020-06-30 0000064803 cvs:RetailLongTermCareSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:CorporateAndOtherMember 2019-04-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:CorporateAndOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:CorporateAndOtherMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember us-gaap:CorporateAndOtherMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:CorporateAndOtherMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyServicesSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:RetailLongTermCareSegmentMember 2020-04-01 2020-06-30 0000064803 cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:RetailLongTermCareSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:HealthCareBenefitsSegmentMember 2020-01-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:RetailLongTermCareSegmentMember 2020-01-01 2020-06-30 0000064803 cvs:RetailLongTermCareSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:HealthCareBenefitsSegmentMember 2019-04-01 2019-06-30 0000064803 cvs:HealthCareBenefitsSegmentMember 2020-04-01 2020-06-30 0000064803 cvs:PharmacyServicesSegmentMember 2019-04-01 2019-06-30 0000064803 cvs:HealthCareBenefitsSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:OperatingSegmentsMember us-gaap:CorporateAndOtherMember 2020-04-01 2020-06-30 0000064803 cvs:RetailLongTermCareSegmentMember 2019-04-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:RetailLongTermCareSegmentMember 2019-01-01 2019-06-30 0000064803 cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:HealthCareBenefitsSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyServicesSegmentMember 2020-04-01 2020-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:PharmacyServicesSegmentMember 2019-01-01 2019-06-30 0000064803 us-gaap:IntersegmentEliminationMember cvs:RetailLongTermCareSegmentMember 2019-04-01 2019-06-30 0000064803 srt:ScenarioForecastMember us-gaap:DisposalGroupNotDiscontinuedOperationsMember cvs:CoventryHealthCareWorkersCompensationBusinessMember cvs:HealthCareBenefitsSegmentMember us-gaap:SubsequentEventMember 2020-07-01 2020-09-30 0000064803 us-gaap:DisposalGroupNotDiscontinuedOperationsMember cvs:CoventryHealthCareWorkersCompensationBusinessMember cvs:HealthCareBenefitsSegmentMember us-gaap:SubsequentEventMember 2020-07-31 2020-07-31 xbrli:shares cvs:person iso4217:USD xbrli:shares cvs:building cvs:clinic iso4217:USD cvs:patient cvs:Segment cvs:state cvs:security xbrli:pure cvs:store cvs:claim cvs:entity cvs:member


    
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
    
FORM 10-Q

(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2020
or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________ to_________

Commission File Number: 001-01011

CVSHEALTHA39.JPG
CVS HEALTH CORPORATION
(Exact name of registrant as specified in its charter)
Delaware

05-0494040
(State or other jurisdiction of incorporation or organization)
 
(I.R.S. Employer Identification No.)
 
One CVS Drive,
Woonsocket,
Rhode Island
 
02895
 (Address of principal executive offices)
 
 (Zip Code)
 
 
 
 
 
Registrant’s telephone number, including area code:     
 
(401)
765-1500
Former name, former address and former fiscal year, if changed since last report:
N/A
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Common Stock, par value $0.01 per share
CVS
New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).      Yes No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
 
 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No

As of July 27, 2020, the registrant had 1,308,703,450 shares of common stock issued and outstanding.







Part I.
Financial Information

Item 1.
Financial Statements

Index to Condensed Consolidated Financial Statements
 
Page
Condensed Consolidated Statements of Operations (Unaudited) for the three and six months ended June 30, 2020 and 2019
 
 
Condensed Consolidated Statements of Comprehensive Income (Unaudited) for the three and six months ended June 30, 2020 and 2019
 
 
Condensed Consolidated Balance Sheets (Unaudited) as of June 30, 2020 and December 31, 2019
 
 
Condensed Consolidated Statements of Cash Flows (Unaudited) for the six months ended June 30, 2020 and 2019
 
 
Condensed Consolidated Statements of Shareholders’ Equity (Unaudited) for the three months ended June 30, 2020 and 2019 and the three months ended March 31, 2020 and 2019
 
 
Notes to Condensed Consolidated Financial Statements (Unaudited)
 
 
Report of Independent Registered Public Accounting Firm



1


CVS Health Corporation
Condensed Consolidated Statements of Operations
(Unaudited)
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions, except per share amounts
2020
 
2019
 
2020
 
2019
Revenues:
 
 
 
 
 
 
 
Products
$
46,355

 
$
45,531

 
$
93,358

 
$
88,874

Premiums
16,927

 
15,791

 
34,567

 
32,073

Services
1,875

 
1,816

 
3,825

 
3,588

Net investment income
184

 
293

 
346

 
542

Total revenues
65,341

 
63,431

 
132,096

 
125,077

Operating costs:
 
 
 
 
 
 
 
Cost of products sold
40,242

 
38,970

 
80,589

 
76,217

Benefit costs
11,751

 
13,087

 
26,138

 
26,546

Operating expenses
8,668

 
8,042

 
17,231

 
16,292

Total operating costs
60,661

 
60,099

 
123,958

 
119,055

Operating income
4,680

 
3,332

 
8,138

 
6,022

Interest expense
765

 
772

 
1,498

 
1,554

Other income
(45
)
 
(31
)
 
(99
)
 
(62
)
Income before income tax provision
3,960

 
2,591

 
6,739

 
4,530

Income tax provision
974

 
660

 
1,741

 
1,172

Net income
2,986

 
1,931

 
4,998

 
3,358

Net (income) loss attributable to noncontrolling interests
(11
)
 
5

 
(16
)
 
(1
)
Net income attributable to CVS Health
$
2,975

 
$
1,936

 
$
4,982

 
$
3,357

 
 
 
 
 
 
 
 
Net income per share attributable to CVS Health:
 
 
 
 
 
 
 
Basic
$
2.27

 
$
1.49

 
$
3.81

 
$
2.58

Diluted
$
2.26

 
$
1.49

 
$
3.79

 
$
2.58

Weighted average shares outstanding:
 
 
 
 
 
 
 
Basic
1,309

 
1,301

 
1,307

 
1,299

Diluted
1,314

 
1,302

 
1,313

 
1,302

Dividends declared per share
$
0.50

 
$
0.50

 
$
1.00

 
$
1.00


See accompanying notes to condensed consolidated financial statements (unaudited).

2


CVS Health Corporation
Condensed Consolidated Statements of Comprehensive Income
(Unaudited)
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions
2020
 
2019
 
2020
 
2019
Net income
$
2,986

 
$
1,931

 
$
4,998

 
$
3,358

Other comprehensive income, net of tax:
 
 
 
 
 
 
 
Net unrealized investment gains
524

 
251

 
213

 
585

Foreign currency translation adjustments
6

 
3

 
(6
)
 
4

Net cash flow hedges
(3
)
 
(3
)
 
(12
)
 
(7
)
Pension and other postretirement benefits
(1
)
 

 
(1
)
 

Other comprehensive income
526

 
251

 
194

 
582

Comprehensive income
3,512

 
2,182

 
5,192

 
3,940

Comprehensive (income) loss attributable to noncontrolling interests
(11
)
 
5

 
(16
)
 
(1
)
Comprehensive income attributable to CVS Health
$
3,501

 
$
2,187

 
$
5,176

 
$
3,939


See accompanying notes to condensed consolidated financial statements (unaudited).

3


CVS Health Corporation
Condensed Consolidated Balance Sheets
(Unaudited)
In millions, except per share amounts
June 30,
2020
 
December 31,
2019
Assets:
 
 
 
Cash and cash equivalents
$
14,869

 
$
5,683

Investments
2,596

 
2,373

Accounts receivable, net
22,520

 
19,617

Inventories
16,519

 
17,516

Other current assets
6,002

 
5,113

Total current assets
62,506

 
50,302

Long-term investments
18,594

 
17,314

Property and equipment, net
12,221

 
12,044

Operating lease right-of-use assets
20,571

 
20,860

Goodwill
80,057

 
79,749

Intangible assets, net
32,225

 
33,121

Separate accounts assets
4,639

 
4,459

Other assets
4,682

 
4,600

Total assets
$
235,495

 
$
222,449

 
 
 
 
Liabilities:
 
 
 
Accounts payable
$
9,919

 
$
10,492

Pharmacy claims and discounts payable
15,541

 
13,601

Health care costs payable
7,362

 
6,879

Policyholders’ funds
3,636

 
2,991

Accrued expenses
15,634

 
12,133

Other insurance liabilities
1,644

 
1,830

Current portion of operating lease liabilities
1,766

 
1,596

Current portion of long-term debt
8,192

 
3,781

Total current liabilities
63,694

 
53,303

Long-term operating lease liabilities
18,612

 
18,926

Long-term debt
63,481

 
64,699

Deferred income taxes
7,136

 
7,294

Separate accounts liabilities
4,639

 
4,459

Other long-term insurance liabilities
7,270

 
7,436

Other long-term liabilities
2,308

 
2,162

Total liabilities
167,140

 
158,279

 
 
 
 
Shareholders’ equity:
 
 
 
Preferred stock, par value $0.01: 0.1 shares authorized; none issued or outstanding

 

Common stock, par value $0.01: 3,200 shares authorized; 1,732 shares issued and 1,307 shares outstanding at June 30, 2020 and 1,727 shares issued and 1,302 shares outstanding at December 31, 2019 and capital surplus
46,276

 
45,972

Treasury stock, at cost: 425 shares at both June 30, 2020 and December 31, 2019
(28,235
)
 
(28,235
)
Retained earnings
48,768

 
45,108

Accumulated other comprehensive income
1,213

 
1,019

Total CVS Health shareholders’ equity
68,022

 
63,864

Noncontrolling interests
333

 
306

Total shareholders’ equity
68,355

 
64,170

Total liabilities and shareholders’ equity
$
235,495

 
$
222,449



See accompanying notes to condensed consolidated financial statements (unaudited).

4


CVS Health Corporation
Condensed Consolidated Statements of Cash Flows
(Unaudited)
 
Six Months Ended
June 30,
In millions
2020
 
2019
Cash flows from operating activities:
 
 
 
Cash receipts from customers
$
129,218

 
$
120,808

Cash paid for inventory and prescriptions dispensed by retail network pharmacies
(76,381
)
 
(70,567
)
Insurance benefits paid
(26,483
)
 
(25,992
)
Cash paid to other suppliers and employees
(14,688
)
 
(14,497
)
Interest and investment income received
395

 
512

Interest paid
(1,407
)
 
(1,502
)
Income taxes paid
(230
)
 
(1,476
)
Net cash provided by operating activities
10,424

 
7,286

 
 
 
 
Cash flows from investing activities:
 
 
 
Proceeds from sales and maturities of investments
2,710

 
3,786

Purchases of investments
(3,688
)
 
(4,062
)
Purchases of property and equipment
(1,190
)
 
(1,289
)
Acquisitions (net of cash acquired)
(768
)
 
(250
)
Other
6

 
14

Net cash used in investing activities
(2,930
)
 
(1,801
)
 
 
 
 
Cash flows from financing activities:
 
 
 
Net repayments of short-term debt

 
(275
)
Proceeds from issuance of long-term debt
3,946

 

Repayments of long-term debt
(1,016
)
 
(1,899
)
Dividends paid
(1,315
)
 
(1,306
)
Proceeds from exercise of stock options
166

 
111

Payments for taxes related to net share settlement of equity awards
(68
)
 
(80
)
Other
(16
)
 
7

Net cash provided by (used in) financing activities
1,697

 
(3,442
)
Net increase in cash, cash equivalents and restricted cash
9,191

 
2,043

Cash, cash equivalents and restricted cash at the beginning of the period
5,954

 
4,295

Cash, cash equivalents and restricted cash at the end of the period
$
15,145

 
$
6,338



5


CVS Health Corporation
Condensed Consolidated Statements of Cash Flows
(Unaudited)
 
Six Months Ended
June 30,
In millions
2020
 
2019
Reconciliation of net income to net cash provided by operating activities:
 
 
 
Net income
$
4,998

 
$
3,358

Adjustments required to reconcile net income to net cash provided by operating activities:
 
 
 
Depreciation and amortization
2,188

 
2,183

Stock-based compensation
179

 
226

Deferred income taxes and other noncash items
(101
)
 
(42
)
Change in operating assets and liabilities, net of effects from acquisitions:
 
 
 
Accounts receivable, net
(2,233
)
 
(681
)
Inventories
1,003

 
939

Other assets
(560
)
 
(314
)
Accounts payable and pharmacy claims and discounts payable
1,671

 
917

Health care costs payable and other insurance liabilities
(415
)
 
496

Other liabilities
3,694

 
204

Net cash provided by operating activities
$
10,424

 
$
7,286


See accompanying notes to condensed consolidated financial statements (unaudited).


6


CVS Health Corporation
Condensed Consolidated Statements of Shareholders’ Equity
(Unaudited)
 
 
 
Attributable to CVS Health
 
 
 
Number of shares outstanding
 
Common
Stock and
Capital
Surplus
(2)
Treasury
Stock
(1)
Retained
Earnings
Accumulated
Other
Comprehensive
Income
Total
CVS Health
Shareholders’
Equity
Noncontrolling
Interests
Total
Shareholders’
Equity
 
 
 
Common
Shares
Treasury
Shares
(1)
 
In millions
 
Balance at December 31, 2019
1,727

(425
)
 
$
45,972

$
(28,235
)
$
45,108

$
1,019

$
63,864

$
306

$
64,170

Adoption of new accounting standard (Note 1)


 


(3
)

(3
)

(3
)
Net income


 


2,007


2,007

5

2,012

Other comprehensive loss


 



(332
)
(332
)

(332
)
Stock option activity, stock awards and other
2


 
208




208


208

Purchase of treasury shares, net of ESPP issuances

1

 

53



53


53

Common stock dividends


 


(657
)

(657
)

(657
)
Other increases in noncontrolling interests


 





23

23

Balance at March 31, 2020
1,729

(424
)
 
46,180

(28,182
)
46,455

687

65,140

334

65,474

Net income


 


2,975


2,975

11

2,986

Other comprehensive income (Note 7)


 



526

526


526

Stock option activity, stock awards and other
3


 
96




96


96

Purchase of treasury shares, net of ESPP issuances

(1
)
 

(53
)


(53
)

(53
)
Common stock dividends


 


(662
)

(662
)

(662
)
Other decreases in noncontrolling interests


 





(12
)
(12
)
Balance at June 30, 2020
1,732

(425
)
 
$
46,276

$
(28,235
)
$
48,768

$
1,213

$
68,022

$
333

$
68,355

_____________________________________________ 
(1)
Treasury shares include 1 million shares held in trust and treasury stock includes $29 million related to shares held in trust as of June 30, 2020, March 31, 2020 and December 31, 2019.
(2)
Common stock and capital surplus includes the par value of common stock of $17 million as of June 30, 2020, March 31, 2020 and December 31, 2019.

7


 
 
 
Attributable to CVS Health
 
 
 
Number of shares outstanding
 
Common
Stock and
Capital
Surplus
(2)
Treasury
Stock
(1)
Retained
Earnings
Accumulated
Other
Comprehensive
Income
Total
CVS Health
Shareholders’
Equity
Noncontrolling
Interests
Total
Shareholders’
Equity
 
 
 
Common
Shares
Treasury
Shares
(1)
 
In millions
 
Balance at December 31, 2018
1,720

(425
)
 
$
45,440

$
(28,228
)
$
40,911

$
102

$
58,225

$
318

$
58,543

Adoption of new accounting standard (3)


 


178


178


178

Net income


 


1,421


1,421

6

1,427

Other comprehensive income


 



331

331


331

Stock option activity, stock awards and other
2


 
175




175


175

Purchase of treasury shares, net of ESPP issuances

1

 

7



7


7

Common stock dividends


 


(651
)

(651
)

(651
)
Other decreases in noncontrolling interests


 





(4
)
(4
)
Balance at March 31, 2019
1,722

(424
)
 
45,615

(28,221
)
41,859

433

59,686

320

60,006

Net income (loss)


 


1,936


1,936

(5
)
1,931

Other comprehensive income (Note 7)


 



251

251


251

Stock option activity, stock awards and other
2


 
104




104


104

Purchase of treasury shares, net of ESPP issuances

(1
)
 

(36
)


(36
)

(36
)
Common stock dividends


 


(659
)

(659
)

(659
)
Other increases in noncontrolling interests


 





2

2

Balance at June 30, 2019
1,724

(425
)
 
$
45,719

$
(28,257
)
$
43,136

$
684

$
61,282

$
317

$
61,599

_____________________________________________ 
(1)
Treasury shares include 1 million shares held in trust and treasury stock includes $29 million related to shares held in trust as of June 30, 2019, March 31, 2019 and December 31, 2018.
(2)
Common stock and capital surplus includes the par value of common stock of $17 million as of June 30, 2019, March 31, 2019 and December 31, 2018.
(3)
Reflects the adoption of Accounting Standards Update (“ASU”) 2016-02, Leases (Topic 842), which resulted in an increase to retained earnings of $178 million during the three months ended March 31, 2019.

See accompanying notes to condensed consolidated financial statements (unaudited).


8


Notes to Condensed Consolidated Financial Statements (Unaudited)

1.
Significant Accounting Policies

Description of Business 

CVS Health Corporation (“CVS Health”), together with its subsidiaries (collectively, the “Company”), has more than 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 103 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. The Company also serves an estimated 34 million people through traditional, voluntary and consumer-directed health insurance products and related services, including expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan (“PDP”). The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs.

The coronavirus disease 2019 (“COVID-19”) pandemic has severely impacted the economies of the U.S. and other countries around the world. The impact of COVID-19 on the Company’s businesses, operating results, cash flows and financial condition in the three and six months ended June 30, 2020, as well as information regarding certain expected impacts of COVID-19 on the Company, is discussed throughout this Quarterly Report on Form 10-Q.

The Company has four reportable segments: Pharmacy Services, Retail/LTC, Health Care Benefits and Corporate/Other, which are described below.

Pharmacy Services Segment
The Pharmacy Services segment provides a full range of pharmacy benefit management (“PBM”) solutions, including plan design offerings and administration, formulary management, retail pharmacy network management services, mail order pharmacy, specialty pharmacy and infusion services, clinical services, disease management services and medical spend management. The Pharmacy Services segment’s clients are primarily employers, insurance companies, unions, government employee groups, health plans, PDPs, Medicaid managed care plans, plans offered on public health insurance exchanges (“Public Exchanges”) and private health insurance exchanges, other sponsors of health benefit plans and individuals throughout the United States. The Pharmacy Services segment operates retail specialty pharmacy stores, specialty mail order pharmacies, mail order dispensing pharmacies, compounding pharmacies and branches for infusion and enteral nutrition services.

Retail/LTC Segment
The Retail/LTC segment sells prescription drugs and a wide assortment of general merchandise, including over-the-counter drugs, beauty products, cosmetics and personal care products, provides health care services through its MinuteClinic® walk-in medical clinics, provides medical diagnostic testing and conducts long-term care pharmacy (“LTC”) operations, which distribute prescription drugs and provide related pharmacy consulting and other ancillary services to long-term care facilities and other care settings. As of June 30, 2020, the Retail/LTC segment operated more than 9,900 retail locations, approximately 1,100 MinuteClinic locations as well as online retail pharmacy websites, LTC pharmacies and onsite pharmacies.

Health Care Benefits Segment
The Health Care Benefits segment is one of the nation’s leading diversified health care benefits providers. The Health Care Benefits segment has the information and resources to help members, in consultation with their health care professionals, make more informed decisions about their health care. The Health Care Benefits segment offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, medical management capabilities, Medicare Advantage and Medicare Supplement plans, PDPs, Medicaid health care management services, workers’ compensation administrative services and health information technology products and services. The Health Care Benefits segment’s customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers (“providers”), governmental units, government-sponsored plans, labor groups and expatriates. The Company refers to insurance products (where it assumes all or a majority of the risk for medical and dental care costs) as “Insured” and administrative services contract products (where the plan sponsor assumes all or a majority of the risk for medical and dental care costs) as “ASC.”

9


Corporate/Other Segment
The Company presents the remainder of its financial results in the Corporate/Other segment, which consists of:

Management and administrative expenses to support the Company’s overall operations, which include certain aspects of executive management and the corporate relations, legal, compliance, human resources, information technology and finance departments, expenses associated with the Company’s investments in its transformation and Enterprise modernization programs and acquisition-related integration costs; and
Products for which the Company no longer solicits or accepts new customers such as its large case pensions and long-term care insurance products.

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements of CVS Health and its subsidiaries have been prepared in accordance with the rules and regulations of the U.S. Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. In accordance with such rules and regulations, certain information and accompanying note disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) have been omitted, although the Company believes the disclosures included herein are adequate to make the information presented not misleading. These unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes thereto, which are included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019 (the “2019 Form 10-K”).
 
In the opinion of management, the accompanying unaudited condensed consolidated financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results for the interim periods presented. Because of the influence of various factors on the Company’s operations, including business combinations, certain holidays and other seasonal influences, net income for any interim period may not be comparable to the same interim period in previous years or necessarily indicative of income for the full year.

Principles of Consolidation

The unaudited condensed consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries and variable interest entities (“VIEs”) for which the Company is the primary beneficiary. All material intercompany balances and transactions have been eliminated.
 
The Company continually evaluates its investments to determine if they represent variable interests in a VIE. If the Company determines that it has a variable interest in a VIE, the Company then evaluates if it is the primary beneficiary of the VIE. The evaluation is a qualitative assessment as to whether the Company has the ability to direct the activities of a VIE that most significantly impact the entity’s economic performance. The Company consolidates a VIE if it is considered to be the primary beneficiary.

Assets and liabilities of VIEs for which the Company is the primary beneficiary were not significant to the Company’s unaudited condensed consolidated financial statements. VIE creditors do not have recourse against the general credit of the Company.

Reclassifications

Certain prior year amounts have been reclassified to conform with the current year presentation.

Restricted Cash

Restricted cash included in other assets on the unaudited condensed consolidated balance sheets represents amounts held in a trust in one of the Company’s captive insurance companies to satisfy collateral requirements associated with the assignment of certain insurance policies. All restricted cash is invested in time deposits, money market funds or commercial paper.


10


The following is a reconciliation of cash and cash equivalents on the unaudited condensed consolidated balance sheets to total cash, cash equivalents and restricted cash on the unaudited condensed consolidated statements of cash flows:
In millions
June 30,
2020
    
December 31,
2019
Cash and cash equivalents
$
14,869

 
$
5,683

Restricted cash (included in other assets)
276

 
271

Total cash, cash equivalents and restricted cash in the statements of cash flows
$
15,145

 
$
5,954



Accounts Receivable

Accounts receivable are stated net of allowances for credit losses, customer credit allowances, contractual allowances and estimated terminations. Accounts receivable, net is composed of the following:
In millions
June 30,
2020
    
December 31,
2019
Trade receivables
$
6,848

 
$
6,717

Vendor and manufacturer receivables
9,791

 
7,856

Premium receivables
3,080

 
2,663

Other receivables
2,801

 
2,381

   Total accounts receivable, net
$
22,520

 
$
19,617



The Company’s allowance for credit losses was $342 million as of June 30, 2020. When developing an estimate of the Company’s expected credit losses, the Company considers all available relevant information regarding the collectability of cash flows, including historical information, current conditions and reasonable and supportable forecasts of future economic conditions over the contractual life of the receivable. The Company’s accounts receivable are short duration in nature and typically settle in less than 30 days. The Company’s allowance for doubtful accounts was $319 million as of December 31, 2019.

11


Revenue Recognition

Disaggregation of Revenue
The following tables disaggregate the Company’s revenue by major source in each segment for the three and six months ended June 30, 2020 and 2019:
In millions
Pharmacy
Services
    
Retail/
LTC
    
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations
    
Consolidated
Totals
Three Months Ended June 30, 2020
 
 
 
 
 
 
 
 
 
 
Major goods/services lines:
 
 
 
 
 
 
 
 
 
 
 
Pharmacy
$
34,645

 
$
16,870

 
$

 
$

 
$
(9,741
)
 
$
41,774

Front Store

 
4,653

 

 

 

 
4,653

Premiums

 

 
16,913

 
14

 

 
16,927

Net investment income

 

 
127

 
57

 

 
184

Other
244

 
139

 
1,428

 
15

 
(23
)
 
1,803

Total
$
34,889

 
$
21,662

 
$
18,468

 
$
86

 
$
(9,764
)
 
$
65,341

 
 
 
 
 
 
 
 
 
 
 
 
Pharmacy Services distribution channel:
 
 
 
 
 
 
 
 
 
 
Pharmacy network (1)
$
20,536

 
 
 
 
 
 
 
 
 
 
Mail choice (2)
14,109

 
 
 
 
 
 
 
 
 
 
Other
244

 
 
 
 
 
 
 
 
 
 
Total
$
34,889

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended June 30, 2019
 
 
 
 
 
 
 
 
 
 
Major goods/services lines:
 
 
 
 
 
 
 
 
 
 
 
Pharmacy (3)
$
34,698

 
$
16,392

 
$

 
$

 
$
(10,416
)
 
$
40,674

Front Store

 
4,875

 

 

 

 
4,875

Premiums

 

 
15,777

 
14

 

 
15,791

Net investment income

 

 
148

 
145

 

 
293

Other (3)
144

 
180

 
1,478

 
2

 
(6
)
 
1,798

Total
$
34,842

 
$
21,447

 
$
17,403

 
$
161

 
$
(10,422
)
 
$
63,431

 
 
 
 
 
 
 
 
 
 
 
 
Pharmacy Services distribution channel:
 
 
 
 
 
 
 
 
 
 
Pharmacy network (1) (3)
$
21,974

 
 
 
 
 
 
 
 
 
 
Mail choice (2) (3)
12,724

 
 
 
 
 
 
 
 
 
 
Other
144

 
 
 
 
 
 
 
 
 
 
Total
$
34,842

 
 
 
 
 
 
 
 
 
 


12


In millions
Pharmacy
Services
    
Retail/
LTC
    
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations
    
Consolidated
Totals
Six Months Ended June 30, 2020
 
 
 
 
 
 
 
 
 
 
Major goods/services lines:
 
 
 
 
 
 
 
 
 
 
 
Pharmacy
$
69,419

 
$
34,225

 
$

 
$

 
$
(19,998
)
 
$
83,646

Front Store

 
9,861

 

 

 

 
9,861

Premiums

 

 
34,534

 
33

 

 
34,567

Net investment income

 

 
220

 
126

 

 
346

Other
453

 
325

 
2,912

 
17

 
(31
)
 
3,676

Total
$
69,872

 
$
44,411

 
$
37,666

 
$
176

 
$
(20,029
)
 
$
132,096

 
 
 
 
 
 
 
 
 
 
 
 
Pharmacy Services distribution channel:
 
 
 
 
 
 
 
 
 
 
Pharmacy network (1)
$
41,636

 
 
 
 
 
 
 
 
 
 
Mail choice (2)
27,783

 
 
 
 
 
 
 
 
 
 
Other
453

 
 
 
 
 
 
 
 
 
 
Total
$
69,872

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Six Months Ended June 30, 2019
 
 
 
 
 
 
 
 
 
 
Major goods/services lines:
 
 
 
 
 
 
 
 
 
 
 
Pharmacy (3)
$
68,111

 
$
32,510

 
$

 
$

 
$
(21,417
)
 
$
79,204

Front Store

 
9,674

 

 

 

 
9,674

Premiums

 

 
32,036

 
37

 

 
32,073

Net investment income

 

 
312

 
230

 

 
542

Other (3)
289

 
378

 
2,925

 
4

 
(12
)
 
3,584

Total
$
68,400

 
$
42,562

 
$
35,273

 
$
271

 
$
(21,429
)
 
$
125,077

 
 
 
 
 
 
 
 
 
 
 
 
Pharmacy Services distribution channel:
 
 
 
 
 
 
 
 
 
 
Pharmacy network (1) (3)
$
43,506

 
 
 
 
 
 
 
 
 
 
Mail choice (2) (3)
24,605

 
 
 
 
 
 
 
 
 
 
Other
289

 
 
 
 
 
 
 
 
 
 
Total
$
68,400

 
 
 
 
 
 
 
 
 
 
_____________________________________________ 
(1)
Pharmacy Services pharmacy network is defined as claims filled at retail and specialty retail pharmacies, including the Company’s retail pharmacies and LTC pharmacies, but excluding Maintenance Choice® activity, which is included within the mail choice category. Maintenance Choice permits eligible client plan members to fill their maintenance prescriptions through mail order delivery or at a CVS Pharmacy retail store for the same price as mail order.
(2)
Pharmacy Services mail choice is defined as claims filled at a Pharmacy Services mail order facility, which includes specialty mail claims inclusive of Specialty Connect® claims picked up at a retail pharmacy, as well as prescriptions filled at the Company’s retail pharmacies under the Maintenance Choice program.
(3)
Certain prior year amounts have been reclassified for consistency with the current period presentation.

Contract Balances
Contract liabilities primarily represent the Company’s obligation to transfer additional goods or services to a customer for which the Company has received consideration, and include ExtraBucks® Rewards and unredeemed Company gift cards. The consideration received remains a contract liability until goods or services have been provided to the customer. In addition, the Company recognizes breakage on Company gift cards based on historical redemption patterns.

The following table provides information about receivables and contract liabilities from contracts with customers:
In millions
June 30,
2020
    
December 31,
2019
Trade receivables (included in accounts receivable, net)
$
6,848

 
$
6,717

Contract liabilities (included in accrued expenses)
78

 
73



13



During the six months ended June 30, 2020 and 2019, the contract liabilities balance includes increases related to customers’ earnings in ExtraBucks Rewards or issuances of Company gift cards and decreases for revenues recognized during the period as a result of the redemption of ExtraBucks Rewards or Company gift cards and breakage of Company gift cards. Below is a summary of such changes:
 
Six Months Ended
June 30,
In millions
2020
    
2019
Contract liabilities, beginning of the period
$
73

 
$
67

Rewards earnings and gift card issuances
179

 
181

Redemption and breakage
(174
)
 
(172
)
Contract liabilities, end of the period
$
78

 
$
76



Health Insurer Fee

Since January 1, 2014, the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (collectively, the “ACA”) has imposed an annual premium-based health insurer fee (the “HIF”). The HIF, which is payable each September, is not deductible for federal income tax purposes. There was no expense related to the HIF in the three and six months ended June 30, 2019, since there was a one-year suspension of the HIF for 2019. In the three and six months ended June 30, 2020, operating expenses included $248 million and $519 million, respectively, related to the Company’s estimated share of the 2020 HIF. In December 2019, the HIF was repealed for calendar years after 2020.

Related Party Transactions

The Company has an equity method investment in SureScripts, LLC (“SureScripts”), which operates a clinical health information network. The Company utilizes this clinical health information network in providing services to its client plan members and retail customers. The Company expensed fees for the use of this network of $3 million and $2 million in the three months ended June 30, 2020 and 2019, respectively, and expensed fees for the use of this network of approximately $23 million and $12 million in the six months ended June 30, 2020 and 2019, respectively. The Company’s investment in and equity in the earnings of SureScripts for all periods presented is immaterial.

The Company has an equity method investment in Heartland Healthcare Services, LLC (“Heartland”). Heartland operates several LTC pharmacies in four states. Heartland paid the Company $22 million and $27 million for pharmaceutical inventory purchases during the three months ended June 30, 2020 and 2019, respectively, and $43 million and $52 million for pharmaceutical inventory purchases during the six months ended June 30, 2020 and 2019, respectively. Additionally, the Company performs certain collection functions for Heartland and then transfers those customer cash collections to Heartland. The Company’s investment in and equity in the earnings of Heartland for all periods presented is immaterial.

New Accounting Pronouncements Recently Adopted

Measurement of Credit Losses on Financial Instruments
In June 2016, the Financial Accounting Standards Board (“FASB”) issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326). This standard requires the use of a forward-looking expected credit loss impairment model for trade and other receivables, held-to-maturity debt securities, loans and other instruments. This standard also requires impairments and recoveries for available-for-sale debt securities to be recorded through an allowance account and revises certain disclosure requirements. The Company adopted this new accounting standard on January 1, 2020. The Company adopted the credit loss impairment model on a modified retrospective basis and recorded a $3 million cumulative effect adjustment to reduce retained earnings as of the adoption date. The Company adopted the available-for-sale debt security impairment model on a prospective basis. The adoption of this standard did not have a material impact on the Company’s consolidated operating results, cash flows or financial condition.


14


Refer to “Accounts Receivable” above for a discussion of the Company’s expected credit loss impairment policy for its accounts receivable. The following is a discussion of the Company’s available-for-sale debt security impairment policy and expected credit loss impairment policy for mortgage loans under the new credit loss impairment standard:

Debt Securities
Debt securities consist primarily of United States Treasury and agency securities, mortgage-backed securities, corporate and foreign bonds and other debt securities. Debt securities are classified as either current or long-term investments based on their contractual maturities unless the Company intends to sell an investment within the next 12 months, in which case it is classified as current within the unaudited condensed consolidated balance sheets. Debt securities are classified as available for sale and are carried at fair value.

If a debt security is in an unrealized loss position and the Company has the intent to sell the security, or it is more likely than not that the Company will have to sell the security before recovery of its amortized cost basis, the amortized cost basis of the security is written down to its fair value and the difference is recognized in net income. If a debt security is in an unrealized loss position and the Company does not have the intent to sell and it is more likely than not that the Company will not have to sell such security before recovery of its amortized cost basis, the Company bifurcates the impairment into credit-related and non-credit related components. In evaluating whether a credit related loss exists, the Company considers a variety of factors including: the extent to which the fair value is less than the amortized cost basis; adverse conditions specifically related to the issuer of a security, an industry or geographic area; the payment structure of the security; the failure of the issuer of the security to make scheduled interest or principle payments; and any changes to the rating of the security by a rating agency. The amount of the credit-related component is recorded as an allowance for credit losses and recognized in net income, and the amount of the non-credit related component is included in other comprehensive income. Interest is not accrued on debt securities when management believes the collection of interest is unlikely.

The credit-related component is determined by comparing the present value of cash flows expected to be collected from the security, considering all reasonably available information relevant to the collectability of the security, with the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis of the security, the Company records an allowance for credit losses, which is limited by the amount that the fair value is less than amortized cost basis.

For mortgage-backed and other asset-backed securities, the Company recognizes income using an effective yield based on anticipated prepayments and the estimated economic life of the securities. When estimates of prepayments change, the effective yield is recalculated to reflect actual payments to date and anticipated future payments. The Company’s investment in the security is adjusted to the amount that would have existed had the new effective yield been applied since the acquisition of the security, with adjustments recognized in net income.

Mortgage Loans
Mortgage loan investments are valued at the unpaid principal balance, net of an allowance for credit losses. Mortgage loans with a maturity date or a committed prepayment date within twelve months are classified as current on the unaudited condensed consolidated balance sheets. The Company assesses whether its loans share similar risk characteristics and, if so, groups such loans in a risk pool when measuring expected credit losses. The Company considers the following characteristics when evaluating whether its loans share similar risk characteristics: loan-to-value ratios, property type (e.g., office, retail, apartment, industrial), geographic location, vacancy rates and property condition.

Credit loss reserves are determined using a loss rate method that multiplies the unpaid principal balance of each loan within a risk pool group by an estimated loss rate percentage. The loss rate percentage considers both the expected loan loss severity and the probability of loan default. For periods where the Company is able to make or obtain reasonable and supportable forecasts of expected economic conditions (e.g., gross domestic product, employment), the Company adjusts its expected loss rates to reflect these forecasted economic conditions. For periods beyond which the Company is able to make or obtain reasonable and supportable forecasts of expected economic conditions, the Company reverts to historical loss rates in determining expected credit losses.

Interest income on a potential problem loan (i.e., high probability of default) or restructured loan is accrued to the extent it is deemed to be collectible and the loan continues to perform under its original or restructured terms. Interest income on problem loans (i.e., more than 60 days delinquent, in bankruptcy or in process of foreclosure) is recognized on a cash basis. Cash payments on loans in the process of foreclosure are treated as a return of principal.


15


Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract
In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and other - Internal-Use Software (Topic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract. This standard requires a customer in a cloud computing arrangement that is a service contract to follow the internal-use software guidance in Topic 350-40 to determine which implementation costs to capitalize as assets. The Company adopted this new accounting guidance on January 1, 2020 on a prospective basis. The adoption of this standard did not have a material impact on the Company’s consolidated operating results, cash flows, financial condition or related disclosures.

New Accounting Pronouncements Not Yet Adopted

Targeted Improvements to the Accounting for Long-Duration Insurance Contracts
In August 2018, the FASB issued ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts (Topic 944). This standard requires the Company to review cash flow assumptions for its long-duration insurance contracts at least annually and recognize the effect of changes in future cash flow assumptions in net income. This standard also requires the Company to update discount rate assumptions quarterly and recognize the effect of changes in these assumptions in other comprehensive income. The rate used to discount the Company’s liability for future policy benefits will be based on an estimate of the yield for an upper-medium grade fixed-income instrument with a duration profile matching that of the Company’s liabilities. In addition, this standard changes the amortization method for deferred acquisition costs and requires additional disclosures regarding the long duration insurance contract liabilities in the Company’s interim and annual financial statements. The standard is effective for public companies for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021. The Company is currently evaluating the effect that implementation of this standard will have on the Company’s consolidated operating results, cash flows, financial condition and related disclosures.

Simplifying the Accounting for Income Taxes
In December 2019, the FASB issued ASU 2019-12, Simplifying the Accounting for Income Taxes (Topic 740). This standard simplifies the accounting for income taxes by eliminating certain exceptions to the guidance in Accounting Standards Codification 740 related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. The standard also simplifies aspects of the accounting for franchise taxes and enacted changes in tax laws or rates and clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill. The standard is effective for public companies for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021. Early adoption is permitted. The Company is currently evaluating the effect that implementation of this standard will have on the Company’s consolidated operating results, cash flows, financial condition and related disclosures.

2.
Investments

Total investments at June 30, 2020 and December 31, 2019 were as follows:
 
June 30, 2020
 
December 31, 2019
In millions
Current
 
Long-term
 
Total
 
Current
 
Long-term
 
Total
Debt securities available for sale
$
2,396


$
16,158

 
$
18,554

 
$
2,251

 
$
14,671

 
$
16,922

Mortgage loans
200

 
938

 
1,138

 
122

 
1,091

 
1,213

Other investments

 
1,498

 
1,498

 

 
1,552

 
1,552

Total investments
$
2,596

 
$
18,594

 
$
21,190

 
$
2,373

 
$
17,314

 
$
19,687




16


Debt Securities

Debt securities available for sale at June 30, 2020 and December 31, 2019 were as follows:
In millions
Gross
Amortized
Cost
 
Allowance
for Credit
Losses (1)
 
Net
Amortized
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 
Fair
Value
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
 
 
 
 
U.S. government securities
$
1,924

 
$

 
$
1,924

 
$
156

 
$

 
$
2,080

States, municipalities and political subdivisions
2,312

 

 
2,312

 
138

 
(2
)
 
2,448

U.S. corporate securities
7,352

 
(1
)
 
7,351

 
837

 
(18
)
 
8,170

Foreign securities
2,266

 
(1
)
 
2,265

 
231

 
(11
)
 
2,485

Residential mortgage-backed securities
666

 

 
666

 
36

 

 
702

Commercial mortgage-backed securities
754

 

 
754

 
69

 

 
823

Other asset-backed securities
1,815

 
(1
)
 
1,814

 
30

 
(22
)
 
1,822

Redeemable preferred securities
22

 

 
22

 
2

 

 
24

Total debt securities (2)
$
17,111

 
$
(3
)
 
$
17,108

 
$
1,499

 
$
(53
)
 
$
18,554

 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2019
 
 
 
 
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
 
 
 
 
U.S. government securities
$
1,791

 
$

 
$
1,791

 
$
62

 
$
(1
)
 
$
1,852

States, municipalities and political subdivisions
2,202

 

 
2,202

 
108

 
(1
)
 
2,309

U.S. corporate securities
7,167

 

 
7,167

 
573

 
(3
)
 
7,737

Foreign securities
2,149

 

 
2,149

 
200

 
(1
)
 
2,348

Residential mortgage-backed securities
508

 

 
508

 
25

 

 
533

Commercial mortgage-backed securities
654

 

 
654

 
46

 

 
700

Other asset-backed securities
1,397

 

 
1,397

 
13

 
(5
)
 
1,405

Redeemable preferred securities
30

 

 
30

 
8

 

 
38

Total debt securities (2)
$
15,898

 
$

 
$
15,898

 
$
1,035

 
$
(11
)
 
$
16,922

_____________________________________________ 
(1)
Effective January 1, 2020, the Company adopted the available-for-sale debt security impairment model under ASU 2016-13, Financial Instruments - Credit Losses (Topic 326). The new impairment model requires the write down of amortized cost through an allowance for credit losses, rather than through a reduction of the amortized cost basis of the available-for-sale debt security. As the Company adopted the new available-for-sale debt security impairment model on a prospective basis, there was no allowance for credit losses recorded on available-for-sale debt securities at December 31, 2019.
(2)
Investment risks associated with the Company’s experience-rated products generally do not impact the Company’s consolidated operating results. At June 30, 2020, debt securities with a fair value of $931 million, gross unrealized capital gains of $118 million and gross unrealized capital losses of $2 million and at December 31, 2019, debt securities with a fair value of $965 million, gross unrealized capital gains of $83 million and no gross unrealized capital losses were included in total debt securities, but support experience-rated products. Changes in net unrealized capital gains (losses) on these securities are not reflected in accumulated other comprehensive income.

17


The net amortized cost and fair value of debt securities at June 30, 2020 are shown below by contractual maturity. Actual maturities may differ from contractual maturities because securities may be restructured, called or prepaid, or the Company intends to sell a security prior to maturity.
In millions
Net
Amortized
Cost
 
Fair
Value
Due to mature:
 
 
 
Less than one year
$
1,198

 
$
1,214

One year through five years
5,619

 
5,925

After five years through ten years
3,160

 
3,448

Greater than ten years
3,897

 
4,620

Residential mortgage-backed securities
666

 
702

Commercial mortgage-backed securities
754

 
823

Other asset-backed securities
1,814

 
1,822

Total
$
17,108

 
$
18,554



18


Summarized below are the debt securities the Company held at June 30, 2020 and December 31, 2019 that were in an unrealized capital loss position, aggregated by the length of time the investments have been in that position:
 
Less than 12 months
 
Greater than 12 months
 
Total
In millions, except number of securities
Number of Securities
 
Fair
Value
 
Unrealized
Losses
 
Number of Securities
 
Fair
Value
 
Unrealized
Losses
 
Number of Securities
 
Fair
Value
 
Unrealized
Losses
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Debt securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. government securities
22

 
$
105

 
$

 

 
$

 
$

 
22

 
$
105

 
$

States, municipalities and political subdivisions
83

 
169

 
2

 

 

 

 
83

 
169

 
2

U.S. corporate securities
569

 
481

 
17

 
8

 
3

 
1

 
577

 
484

 
18

Foreign securities
171

 
245

 
11

 

 

 

 
171

 
245

 
11

Residential mortgage-backed securities
21

 
52

 

 
4

 

 

 
25

 
52

 

Commercial mortgage-backed securities
13

 
65

 

 

 

 

 
13

 
65

 

Other asset-backed securities
400

 
567

 
16

 
97

 
81

 
6

 
497

 
648

 
22

Total debt securities
1,279

 
$
1,684

 
$
46

 
109

 
$
84

 
$
7

 
1,388

 
$
1,768

 
$
53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2019
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

Debt securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

U.S. government securities
52

 
$
168

 
$
1

 

 
$

 
$

 
52

 
$
168

 
$
1

States, municipalities and political subdivisions
66

 
115

 
1

 
2

 
5

 

 
68

 
120

 
1

U.S. corporate securities
181

 
305

 
2

 
2

 

 
1

 
183

 
305

 
3

Foreign securities
39

 
75

 
1

 

 

 

 
39

 
75

 
1

Residential mortgage-backed securities
30

 
16

 

 
9

 

 

 
39

 
16

 

Commercial mortgage-backed securities
16

 
49

 

 

 

 

 
16

 
49

 

Other asset-backed securities
138

 
254

 
1

 
187

 
182

 
4

 
325

 
436

 
5

Total debt securities
522

 
$
982

 
$
6

 
200

 
$
187

 
$
5

 
722

 
$
1,169

 
$
11



The Company reviewed the securities in the table above and concluded that they are performing assets generating investment income to support the needs of the Company’s business. In performing this review, the Company considered factors such as the quality of the investment security based on research performed by the Company’s internal credit analysts and external rating agencies and the prospects of realizing the carrying value of the security based on the investment’s current prospects for recovery. Unrealized capital losses at June 30, 2020 were generally caused by the widening of credit spreads on these securities relative to the interest rates on U.S. Treasury securities, driven by the adverse economic conditions in the U.S. and abroad caused by the COVID-19 pandemic. As of June 30, 2020, the Company did not intend to sell these securities, and did not believe it was more likely than not that it would be required to sell these securities prior to the anticipated recovery of their amortized cost basis.





19


The maturity dates for debt securities in an unrealized capital loss position at June 30, 2020 were as follows:
 
Supporting
experience-rated products
 
Supporting
remaining products
 
Total
In millions
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
Due to mature:
 
 
 
 
 
 
 
 
 
 
 
Less than one year
$
3

 
$

 
$
45

 
$

 
$
48

 
$

One year through five years
5

 

 
365

 
9

 
370

 
9

After five years through ten years
10

 

 
316

 
12

 
326

 
12

Greater than ten years
3

 
1

 
256

 
9

 
259

 
10

Residential mortgage-backed securities

 

 
52

 

 
52

 

Commercial mortgage-backed securities

 

 
65

 

 
65

 

Other asset-backed securities
12

 
1

 
636

 
21

 
648

 
22

Total
$
33

 
$
2

 
$
1,735

 
$
51

 
$
1,768

 
$
53



Mortgage Loans

The Company’s mortgage loans are collateralized by commercial real estate. During the three and six months ended June 30, 2020 and 2019, the Company had the following activity in its mortgage loan portfolio:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions
2020
 
2019
 
2020
 
2019
New mortgage loans
$
16

 
$
37

 
$
24

 
$
78

Mortgage loans fully repaid
33

 
19

 
77

 
71

Mortgage loans foreclosed

 

 

 



The Company assesses mortgage loans on a regular basis for credit impairments, and assigns a credit quality indicator to each loan. The Company’s credit quality indicator is internally developed and categorizes each loan in its portfolio on a scale from 1 to 7. These indicators are based upon several factors, including current loan-to-value ratios, current and future property cash flow, property condition, market trends, creditworthiness of the borrower and deal structure.

Category 1 - Represents loans of superior quality.
Categories 2 to 4 - Represent loans where credit risk is minimal to acceptable; however, these loans may display some susceptibility to economic changes.
Categories 5 and 6 - Represent loans where credit risk is not substantial, but these loans warrant management’s close attention.
Category 7 - Represents loans where collections are potentially at risk; if necessary, an impairment is recorded.


20


Based on the Company’s assessments at June 30, 2020 and December 31, 2019, the amortized cost basis of the Company's mortgage loans within each credit quality indicator by year of origination was as follows:
 
Amortized Cost Basis by Year of Origination
In millions, except credit quality indicator
2020
 
2019
 
2018
 
2017
 
2016
 
Prior
 
Total
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
1
$

 
$

 
$

 
$
22

 
$

 
$
40

 
$
62

2 to 4
11

 
95

 
89

 
157

 
130

 
546

 
1,028

5 and 6

 

 
4

 

 

 
35

 
39

7

 

 

 
9

 

 

 
9

Total
$
11

 
$
95

 
$
93

 
$
188

 
$
130

 
$
621

 
$
1,138

 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2019
 
 
 
 
 
 
 
 
 
 
 
 
 
1
$

 
$

 
$

 
$
15

 
$

 
$
43

 
$
58

2 to 4
5

 
88

 
93

 
206

 
140

 
611

 
1,143

5 and 6

 

 

 

 

 
12

 
12

7

 

 

 

 

 

 

Total
$
5

 
$
88

 
$
93

 
$
221

 
$
140

 
$
666

 
$
1,213



Net Investment Income

Sources of net investment income for the three and six months ended June 30, 2020 and 2019 were as follows:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions
2020
 
2019
 
2020
 
2019
Debt securities
$
146

 
$
146

 
$
290

 
$
292

Mortgage loans
15

 
18

 
30

 
35

Other investments
(20
)
 
67

 
27

 
103

Gross investment income
141

 
231

 
347

 
430

Investment expenses
(9
)
 
(9
)
 
(17
)
 
(18
)
Net investment income (excluding net realized capital gains or losses)
132

 
222

 
330

 
412

Net realized capital gains (1)
52

 
71

 
16

 
130

Net investment income (2)
$
184

 
$
293

 
$
346

 
$
542

_____________________________________________ 
(1)
Net realized capital gains include the reversal of previously recorded credit-related impairment losses on debt securities of $42 million and yield-related impairment losses on debt securities of $1 million in the three months ended June 30, 2020. Net realized capital gains include credit-related and yield-related impairment losses on debt securities of $3 million and $42 million, respectively, in the six months ended June 30, 2020. Net realized capital gains are net of other than temporary impairment losses on debt securities of $6 million and $13 million, respectively, in the three and six months ended June 30, 2019.
(2)
Net investment income includes $10 million and $21 million for the three and six months ended June 30, 2020, respectively, and $12 million and $23 million for the three and six months ended June 30, 2019, respectively, related to investments supporting experience-rated products.

Excluding amounts related to experience-rated products, proceeds from the sale of available for sale debt securities and the related gross realized capital gains and losses for the three and six months ended June 30, 2020 and 2019 were as follows:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions
2020
 
2019
 
2020
 
2019
Proceeds from sales
$
1,419

 
$
1,273

 
$
2,142

 
$
2,762

Gross realized capital gains
23

 
37

 
43

 
72

Gross realized capital losses
21

 
2

 
56

 
4




21


3.
Fair Value

The preparation of the Company’s unaudited condensed consolidated financial statements in accordance with GAAP requires certain assets and liabilities to be reflected at their fair value and others to be reflected on another basis, such as an adjusted historical cost basis. The Company’s assets and liabilities carried at fair value have been classified within one of three levels of a hierarchy established by GAAP. The following are the levels of the hierarchy and a brief description of the type of valuation information (“valuation inputs”) that qualifies a financial asset or liability for each level:

Level 1 – Unadjusted quoted prices for identical assets or liabilities in active markets.
Level 2 – Valuation inputs other than Level 1 that are based on observable market data.  These include: quoted prices for similar assets in active markets, quoted prices for identical assets in inactive markets, valuation inputs that are observable that are not prices (such as interest rates and credit risks) and valuation inputs that are derived from or corroborated by observable markets.
Level 3 – Developed from unobservable data, reflecting the Company’s assumptions.

For a description of the methods and assumptions that are used to estimate the fair value and determine the fair value hierarchy classification of each class of financial instrument, see Note 4 “Fair Value” in the 2019 Form 10-K.

22


There were no financial liabilities measured at fair value on a recurring basis on the condensed consolidated balance sheets at June 30, 2020 or December 31, 2019. Financial assets measured at fair value on a recurring basis on the condensed consolidated balance sheets at June 30, 2020 and December 31, 2019 were as follows:
In millions
Level 1
 
Level 2
 
Level 3
 
Total
June 30, 2020
 
 
 
 
 
 
 
Cash and cash equivalents
$
9,101

 
$
5,768

 
$

 
$
14,869

Debt securities:
 
 
 
 
 
 
 
U.S. government securities
1,955

 
125

 

 
2,080

States, municipalities and political subdivisions

 
2,448

 

 
2,448

U.S. corporate securities

 
8,122

 
48

 
8,170

Foreign securities

 
2,485

 

 
2,485

Residential mortgage-backed securities

 
702

 

 
702

Commercial mortgage-backed securities

 
823

 

 
823

Other asset-backed securities

 
1,820

 
2

 
1,822

Redeemable preferred securities

 
23

 
1

 
24

Total debt securities
1,955

 
16,548

 
51

 
18,554

Equity securities
19

 

 
26

 
45

Total
$
11,075

 
$
22,316

 
$
77

 
$
33,468

 
 
 
 
 
 
 
 
December 31, 2019
 

 
 

 
 

 
 

Cash and cash equivalents
$
3,397

 
$
2,286

 
$

 
$
5,683

Debt securities:
 

 
 

 
 

 
 

U.S. government securities
1,785

 
67

 

 
1,852

States, municipalities and political subdivisions

 
2,309

 

 
2,309

U.S. corporate securities

 
7,700

 
37

 
7,737

Foreign securities

 
2,348

 

 
2,348

Residential mortgage-backed securities

 
533

 

 
533

Commercial mortgage-backed securities

 
700

 

 
700

Other asset-backed securities

 
1,405

 

 
1,405

Redeemable preferred securities

 
26

 
12

 
38

Total debt securities
1,785

 
15,088

 
49

 
16,922

Equity securities
34

 

 
39

 
73

Total
$
5,216

 
$
17,374

 
$
88

 
$
22,678


During the three and six months ended June 30, 2020 and 2019, there were no transfers into or out of Level 3.


23


The carrying value and estimated fair value classified by level of fair value hierarchy for financial instruments carried on the condensed consolidated balance sheets at adjusted cost or contract value at June 30, 2020 and December 31, 2019 were as follows:
 
Carrying
Value
 
 Estimated Fair Value
In millions
 
Level 1
 
Level 2
 
Level 3
 
Total
June 30, 2020
 
 
 
 
 
 
 
 
 
Assets:
 
 
 
 
 
 
 
 
 
Mortgage loans
$
1,138

 
$

 
$

 
$
1,163

 
$
1,163

Equity securities (1)
154

 
N/A

 
N/A

 
N/A

 
N/A

Liabilities:
 
 
 
 
 
 
 
 
 
Investment contract liabilities:
 
 
 
 
 
 
 
 
 
With a fixed maturity
5

 

 

 
5

 
5

Without a fixed maturity
322

 

 

 
367

 
367

Long-term debt
71,673

 
82,823

 

 

 
82,823

 
 
 
 
 
 
 
 
 
 
December 31, 2019
 
 
 
 
 
 
 
 
 
Assets:
 
 
 
 
 
 
 
 
 
Mortgage loans
$
1,213

 
$

 
$

 
$
1,239

 
$
1,239

Equity securities (1)
149

 
N/A

 
N/A

 
N/A

 
N/A

Liabilities:
 

 
 
 
 
 
 
 
 

Investment contract liabilities:
 

 
 
 
 
 
 
 
 

With a fixed maturity
5

 

 

 
5

 
5

Without a fixed maturity
372

 

 

 
392

 
392

Long-term debt
68,480

 
74,306

 

 

 
74,306


_____________________________________________ 
(1)
It was not practical to estimate the fair value of these cost-method investments as it represents shares of unlisted companies.

Separate Accounts assets relate to the Company’s large case pensions products which represent funds maintained to meet specific objectives of contract holders. Since contract holders bear the investment risk of these assets, a corresponding Separate Accounts liability has been established equal to the assets. These assets and liabilities are carried at fair value. Separate Accounts financial assets as of June 30, 2020 and December 31, 2019 were as follows:
 
 
June 30, 2020
 
December 31, 2019
In millions
 
Level 1
 
Level 2
 
Level 3
 
Total
 
Level 1
 
Level 2
 
Level 3
 
Total
Cash and cash equivalents
 
$
4

 
$
263

 
$

 
$
267

 
$
2

 
$
143

 
$

 
$
145

Debt securities
 
1,353

 
2,479

 

 
3,832

 
1,224

 
2,589

 

 
3,813

Equity securities
 

 
2

 

 
2

 

 
2

 

 
2

Common/collective trusts
 

 
538

 

 
538

 

 
499

 

 
499

Total
 
$
1,357

 
$
3,282

 
$

 
$
4,639

 
$
1,226

 
$
3,233

 
$

 
$
4,459





24


4.
Health Care Costs Payable

The following table shows the components of the change in health care costs payable during the six months ended June 30, 2020 and 2019:
 
Six Months Ended
June 30,
In millions
2020
    
2019
Health care costs payable, beginning of the period
$
6,879

 
$
6,147

Less: Reinsurance recoverables
5

 
4

Health care costs payable, beginning of the period, net
6,874

 
6,143

Acquisition
412

 

Add: Components of incurred health care costs
 
 
 
  Current year
26,390

 
26,864

  Prior years
(420
)
 
(489
)
Total incurred health care costs (1)
25,970

 
26,375

Less: Claims paid
 
 
 
  Current year
20,223

 
20,552

  Prior years
5,704

 
5,095

Total claims paid
25,927

 
25,647

Add: Premium deficiency reserve
29

 
14

Health care costs payable, end of the period, net
7,358

 
6,885

Add: Reinsurance recoverables
4

 
4

Health care costs payable, end of the period
$
7,362

 
$
6,889

_____________________________________________ 
(1)
Total incurred health care costs for the six months ended June 30, 2020 and 2019 in the table above exclude (i) $29 million and $14 million, respectively, related to a premium deficiency reserve related to the Company’s Medicaid products, (ii) $20 million and $21 million, respectively, of benefit costs recorded in the Health Care Benefits segment that are included in other insurance liabilities on the Company’s unaudited condensed consolidated balance sheets and (iii) $119 million and $136 million, respectively, of benefit costs recorded in the Corporate/Other segment that are included in other insurance liabilities on the Company’s unaudited condensed consolidated balance sheets.

The Company’s estimates of prior years’ health care costs payable decreased by $420 million and $489 million, respectively, in the six months ended June 30, 2020 and 2019, because claims were settled for amounts less than originally estimated (i.e., the amount of claims incurred was lower than originally estimated), primarily due to lower health care cost trends as well as the actual claim submission time being faster than originally assumed (i.e., the Company’s completion factors were higher than originally assumed) in estimating health care costs payable at the end of the prior year.

At June 30, 2020, the Company’s liabilities for the ultimate cost of (i) services rendered to the Company’s Insured members but not yet reported to the Company and (ii) claims which have been reported to the Company but not yet paid (collectively, “IBNR”) plus expected development on reported claims totaled approximately $5.4 billion. Substantially all of the Company’s liabilities for IBNR plus expected development on reported claims at June 30, 2020 related to the current year.


25


5.
Borrowings

The following table is a summary of the Company’s borrowings at June 30, 2020 and December 31, 2019:
In millions
June 30,
2020
 
December 31,
2019
Long-term debt
 
 
 
3.125% senior notes due March 2020

 
723

Floating rate notes due March 2020 (2.515% at December 31, 2019)

 
277

2.8% senior notes due July 2020
2,750

 
2,750

3.35% senior notes due March 2021
2,038

 
2,038

Floating rate notes due March 2021 (1.033% at June 30, 2020 and 2.605% at December 31, 2019)
1,000

 
1,000

4.125% senior notes due May 2021
222

 
222

2.125% senior notes due June 2021
1,750

 
1,750

4.125% senior notes due June 2021
203

 
203

5.45% senior notes due June 2021
187

 
187

3.5% senior notes due July 2022
1,500

 
1,500

2.75% senior notes due November 2022
1,000

 
1,000

2.75% senior notes due December 2022
1,250

 
1,250

4.75% senior notes due December 2022
399

 
399

3.7% senior notes due March 2023
6,000

 
6,000

2.8% senior notes due June 2023
1,300

 
1,300

4% senior notes due December 2023
1,250

 
1,250

3.375% senior notes due August 2024
650

 
650

2.625% senior notes due August 2024
1,000

 
1,000

3.5% senior notes due November 2024
750

 
750

5% senior notes due December 2024
299

 
299

4.1% senior notes due March 2025
5,000

 
5,000

3.875% senior notes due July 2025
2,828

 
2,828

2.875% senior notes due June 2026
1,750

 
1,750

3% senior notes due August 2026
750

 
750

3.625% senior notes due April 2027
750

 

6.25% senior notes due June 2027
372

 
372

4.3% senior notes due March 2028
9,000

 
9,000

3.25% senior notes due August 2029
1,750

 
1,750

3.75% senior notes due April 2030
1,500

 

4.875% senior notes due July 2035
652

 
652

6.625% senior notes due June 2036
771

 
771

6.75% senior notes due December 2037
533

 
533

4.78% senior notes due March 2038
5,000

 
5,000

6.125% senior notes due September 2039
447

 
447

4.125% senior notes due April 2040
1,000

 

5.75% senior notes due May 2041
133

 
133

4.5% senior notes due May 2042
500

 
500

4.125% senior notes due November 2042
500

 
500

5.3% senior notes due December 2043
750

 
750

4.75% senior notes due March 2044
375

 
375

5.125% senior notes due July 2045
3,500

 
3,500

3.875% senior notes due August 2047
1,000

 
1,000

5.05% senior notes due March 2048
8,000

 
8,000

4.25% senior notes due April 2050
750

 

Finance lease obligations
1,002

 
808

Other
277

 
279

Total debt principal
72,438

 
69,246

Debt premiums
251

 
262

Debt discounts and deferred financing costs
(1,016
)
 
(1,028
)
 
71,673

 
68,480

Less:
 
 
 
Current portion of long-term debt
(8,192
)
 
(3,781
)
Long-term debt
$
63,481

 
$
64,699



26


Long-term Borrowings

2020 Notes
On March 31, 2020, the Company issued $750 million aggregate principal amount of 3.625% unsecured senior notes due April 1, 2027, $1.5 billion aggregate principal amount of 3.75% unsecured senior notes due April 1, 2030, $1.0 billion aggregate principal amount of 4.125% unsecured senior notes due April 1, 2040 and $750 million aggregate principal amount of 4.25% unsecured senior notes due April 1, 2050 (collectively, the “2020 Notes”) for total proceeds of approximately $3.95 billion, net of discounts and underwriting fees. The net proceeds of the 2020 Notes will be used for general corporate purposes, which may include working capital, capital expenditures and repayment of indebtedness. As the net proceeds from this offering had not been used for these purposes, the net proceeds were held in cash or temporarily invested in cash equivalents and short-term investment-grade securities from the date of issuance through June 30, 2020.

During March 2020, the Company entered into several interest rate swap transactions to manage interest rate risk. These agreements were designated as cash flow hedges and were used to hedge the exposure to variability in future cash flows resulting from changes in interest rates related to the anticipated issuance of the 2020 Notes. In connection with the issuance of the 2020 Notes, the Company terminated all outstanding cash flow hedges. The Company paid a net amount of $7 million to the hedge counterparties upon termination, which was recorded as a loss, net of tax, of $5 million in accumulated other comprehensive income and will be reclassified as interest expense over the life of the 2020 Notes. See Note 7 ‘‘Other Comprehensive Income’’ for additional information.

6.
Shareholders’ Equity

Share Repurchases

On November 2, 2016, CVS Health’s Board of Directors (the “Board”) authorized the 2016 share repurchase program (“2016 Repurchase Program”) for up to $15.0 billion of the Company’s common shares. The 2016 Repurchase Program permits the Company to effect repurchases from time to time through a combination of open market repurchases, privately negotiated transactions, accelerated share repurchase transactions, and/or other derivative transactions. The 2016 Repurchase Program can be modified or terminated by the Board at any time.
 
During the six months ended June 30, 2020 and 2019, the Company did not repurchase any shares of its common stock. At June 30, 2020, the Company had remaining authorization to repurchase an aggregate of up to approximately $13.9 billion of its common shares under the 2016 Repurchase Program.

Dividends

The quarterly cash dividend declared by the Board was $0.50 per share in each of the three-month periods ended June 30, 2020 and 2019. Cash dividends declared by the Board were $1.00 per share in the each of the six-month periods ended June 30, 2020 and 2019. CVS Health has paid cash dividends every quarter since becoming a public company. Future dividend payments will depend on the Company’s earnings, capital requirements, financial condition and other factors considered relevant by the Board.


27


7.
Other Comprehensive Income

Shareholders’ equity included the following activity in accumulated other comprehensive income for the three and six months ended June 30, 2020 and 2019:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions
2020
 
2019
 
2020
 
2019
Net unrealized investment gains (losses):
 
 
 
 
 
 
 
Beginning of period balance
$
463

 
$
431

 
$
774

 
$
97

Other comprehensive income before reclassifications ($681, $309, $195 and $719 pretax)
560

 
259

 
166

 
607

Amounts reclassified from accumulated other comprehensive income ($(44), $(11), $57 and $(30) pretax) (1)
(36
)
 
(8
)
 
47

 
(22
)
Other comprehensive income
524

 
251

 
213

 
585

End of period balance
987

 
682

 
987

 
682

 
 
 
 
 
 
 
 
Foreign currency translation adjustments:
 
 
 
 
 
 
 
Beginning of period balance
(8
)
 
(157
)
 
4

 
(158
)
Other comprehensive income (loss) before reclassifications
6

 
3

 
(6
)
 
4

Other comprehensive income (loss)
6

 
3

 
(6
)
 
4

End of period balance
(2
)
 
(154
)
 
(2
)
 
(154
)
 
 
 
 
 
 
 
 
Net cash flow hedges:
 
 
 
 
 
 
 
Beginning of period balance
270

 
308

 
279

 
312

Other comprehensive loss before reclassifications ($0, $0, $(7) and $0 pretax)

 

 
(5
)
 

Amounts reclassified from accumulated other comprehensive income ($(4), $(4), $(10) and $(9) pretax) (2)
(3
)
 
(3
)
 
(7
)
 
(7
)
Other comprehensive loss
(3
)
 
(3
)
 
(12
)
 
(7
)
End of period balance
267

 
305

 
267

 
305

 
 
 
 
 
 
 
 
Pension and other postretirement benefits:
 
 
 
 
 
 
 
Beginning of period balance
(38
)
 
(149
)
 
(38
)
 
(149
)
Other comprehensive loss before reclassifications ($(8), $0, $(8) and $0 pretax)
(6
)
 

 
(6
)
 

Amounts reclassified from accumulated other comprehensive loss ($7, $0, $7 and $0 pretax) (3) 
5

 

 
5

 

Other comprehensive loss
(1
)
 

 
(1
)
 

End of period balance
(39
)
 
(149
)
 
(39
)
 
(149
)
 
 
 
 
 
 
 
 
Total beginning of period accumulated other comprehensive income
687

 
433

 
1,019

 
102

Total other comprehensive income
526

 
251

 
194

 
582

Total end of period accumulated other comprehensive income
$
1,213

 
$
684

 
$
1,213

 
$
684

_____________________________________________ 
(1)
Amounts reclassified from accumulated other comprehensive income for specifically identified debt securities are included in net investment income in the unaudited condensed consolidated statements of operations.
(2)
Amounts reclassified from accumulated other comprehensive income for specifically identified cash flow hedges are included in interest expense in the unaudited condensed consolidated statements of operations. The Company expects to reclassify approximately $15 million, net of tax, in net gains associated with its cash flow hedges into net income within the next 12 months.
(3)
Amounts reclassified from accumulated other comprehensive loss for specifically identified pension and other postretirement benefits are included in other income in the unaudited condensed consolidated statements of operations.


28


8.
Earnings Per Share

Earnings per share is computed using the two-class method. Stock appreciation rights and options to purchase 17 million and 15 million shares of common stock were outstanding, but were excluded from the calculation of diluted earnings per share for the three and six months ended June 30, 2020, respectively, because their exercise prices were greater than the average market price of the common shares and, therefore, the effect would be antidilutive. For the same reason, stock appreciation rights and options to purchase 23 million and 19 million shares of common stock were outstanding, but were excluded from the calculation of diluted earnings per share for the three and six months ended June 30, 2019, respectively.

The following is a reconciliation of basic and diluted earnings per share for the respective periods:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions, except per share amounts
2020
 
2019
 
2020
 
2019
Numerator for earnings per share calculation:
 
 
 
 
 
 
 
Net income
$
2,986

 
$
1,931

 
$
4,998

 
$
3,358

Income allocated to participating securities

 
(1
)
 

 
(3
)
Net (income) loss attributable to noncontrolling interests
(11
)
 
5

 
(16
)
 
(1
)
Net income attributable to CVS Health
$
2,975

 
$
1,935

 
$
4,982

 
$
3,354

 
 
 
 
 
 
 
 
Denominator for earnings per share calculation:
 
 
 
 
 
 
 
Weighted average shares, basic
1,309

 
1,301

 
1,307

 
1,299

Effect of dilutive securities
5

 
1

 
6

 
3

Weighted average shares, diluted
1,314

 
1,302

 
1,313

 
1,302

 
 
 
 
 
 
 
 
Earnings per share:
 
 
 
 
 
 
 
Basic
$
2.27

 
$
1.49

 
$
3.81

 
$
2.58

Diluted
$
2.26

 
$
1.49

 
$
3.79

 
$
2.58



9.
Commitments and Contingencies

COVID-19

The COVID-19 pandemic continues to evolve. We believe COVID-19’s impact on our businesses, operating results, cash flows and/or financial condition primarily will be driven by the geographies impacted and the severity and duration of the pandemic; the pandemic’s impact on the U.S. and global economies and consumer behavior and health care utilization patterns; and the timing, scope and impact of stimulus legislation as well as other federal, state and local governmental responses to the pandemic. Those primary drivers are beyond our knowledge and control. As a result, the impact COVID-19 will have on our businesses, operating results, cash flows and/or financial condition is uncertain, but the impact could be adverse and material. COVID-19 also may result in legal and regulatory proceedings, investigations and claims against us.

Lease Guarantees

Between 1995 and 1997, the Company sold or spun off a number of subsidiaries, including Bob’s Stores and Linens ‘n Things, each of which subsequently filed for bankruptcy, and Marshalls. In many cases, when a former subsidiary leased a store, the Company provided a guarantee of the former subsidiary’s lease obligations for the initial lease term and any extension thereof pursuant to a renewal option provided for in the lease prior to the time of the disposition. When the subsidiaries were disposed of and accounted for as discontinued operations, the Company’s guarantees remained in place, although each initial purchaser agreed to indemnify the Company for any lease obligations the Company was required to satisfy. If any of the purchasers or any of the former subsidiaries fail to make the required payments under a store lease, the Company could be required to satisfy those obligations, and any significant adverse impact of COVID-19 on such purchasers and/or former subsidiaries increases the risk that the Company will be required to satisfy those obligations. As of June 30, 2020, the Company guaranteed 76 such store leases (excluding the lease guarantees related to Linens ‘n Things, which have been recorded as a liability on the unaudited condensed consolidated balance sheets), with the maximum remaining lease term extending through 2030.

29



Guaranty Fund Assessments, Market Stabilization and Other Non-Voluntary Risk Sharing Pools

Under guaranty fund laws existing in all states, insurers doing business in those states can be assessed (in most states up to prescribed limits) for certain obligations of insolvent insurance companies to policyholders and claimants. The life and health insurance guaranty associations in which the Company participates that operate under these laws respond to insolvencies of long-term care insurers and life insurers as well as health insurers. The Company’s assessments generally are based on a formula relating to the Company’s health care premiums in the state compared to the premiums of other insurers. Certain states allow assessments to be recovered over time as offsets to premium taxes. Some states have similar laws relating to HMOs and/or other payors such as not-for-profit consumer-governed health plans established under the ACA.

In 2009, the Pennsylvania Insurance Commissioner placed long-term care insurer Penn Treaty Network America Insurance Company and one of its subsidiaries (collectively, “Penn Treaty”) in rehabilitation, an intermediate action before insolvency, and subsequently petitioned a state court to convert the rehabilitation into a liquidation. Penn Treaty was placed in liquidation in March 2017. The Company has recorded a liability for its estimated share of future assessments by applicable life and health insurance guaranty associations. It is reasonably possible that in the future the Company may record a liability and expense relating to other insolvencies which could have a material adverse effect on the Company’s operating results, financial condition and cash flows, and this risk is heightened by any significant adverse impact of the COVID-19 pandemic on the solvency of other insurers, including long-term care insurers and life insurers. While historically the Company has ultimately recovered more than half of guaranty fund assessments through statutorily permitted premium tax offsets, significant increases in assessments could lead to legislative and/or regulatory actions that limit future offsets.

HMOs in certain states in which the Company does business are subject to assessments, including market stabilization and other risk-sharing pools, for which the Company is assessed charges based on incurred claims, demographic membership mix and other factors. The Company establishes liabilities for these assessments based on applicable laws and regulations. In certain states, the ultimate assessments the Company pays are dependent upon the Company’s experience relative to other entities subject to the assessment, and the ultimate liability is not known at the financial statement date. While the ultimate amount of the assessment is dependent upon the experience of all pool participants, the Company believes it has adequate reserves to cover such assessments.

Litigation and Regulatory Proceedings

The Company is a party to numerous legal proceedings, investigations, audits and claims arising, for the most part, in the ordinary course of its businesses, including the matters described below. The Company records accruals for outstanding legal matters when it believes it is probable that a loss will be incurred and the amount can be reasonably estimated. The Company evaluates, on a quarterly basis, developments in legal matters that could affect the amount of any accrual and developments that would make a loss contingency both probable and reasonably estimable. If a loss contingency is not both probable and reasonably estimable, the Company does not establish an accrued liability. None of the Company’s accruals for outstanding legal matters are material individually or in the aggregate to the Company’s financial condition.

Except as otherwise noted, the Company cannot predict with certainty the timing or outcome of the legal matters described below, and the Company is unable to reasonably estimate a possible loss or range of possible loss in excess of amounts already accrued for these matters. It is reasonably possible that the outcome of such legal matters could be material to the Company.

Usual and Customary Litigation

The Company is named as a defendant in a number of lawsuits that allege that the Company’s retail stores overcharged for prescription drugs by not submitting the price available to members of the CVS Health Savings Pass program as the pharmacy’s usual and customary price, and related theories. The Company is defending itself against these claims.

Corcoran et al. v. CVS Health Corporation (U.S. District Court for the Northern District of California) and Podgorny et al. v. CVS Health Corporation (U.S. District Court for the Northern District of Illinois). These putative class actions were filed against the Company in July and September 2015. The cases were consolidated in the U.S. District Court for the Northern District of California. Plaintiffs seek damages and injunctive relief under the consumer protection statutes of certain states on behalf of a class of consumers who purchased certain prescription drugs. Several third-party payors filed similar putative class actions on behalf of payors captioned Sheet Metal Workers Local No. 20 Welfare and Benefit Fund v. CVS Health Corp. and Plumbers Welfare Fund, Local 130 v. CVS Health Corporation (both pending in the U.S. District Court for the District of Rhode Island) in February and August 2016. In all of these cases the plaintiffs allege the Company overcharged for certain

30


prescription drugs by not submitting the price available to members of the CVS Health Savings Pass program as the pharmacy’s usual and customary price. In the Corcoran case, the U.S. District Court granted summary judgment to the Company on plaintiffs’ claims in their entirety and certified certain subclasses in September 2017. In June 2019, the U.S. Court of Appeals for the Ninth Circuit reversed the U.S. District Court’s grant of summary judgment and reversed the U.S. District Court’s narrowing of the requested class. The Corcoran case is proceeding to a trial on a six state class basis, and trial is scheduled to occur in 2021. The Sheet Metal Workers plaintiffs have amended their complaint to assert a claim under the federal Racketeer Influenced and Corrupt Organizations Act (“RICO”) premised on an alleged conspiracy between the Company and other PBMs.

State of Mississippi v. CVS Health Corporation, et al. (Circuit Court of DeSoto County, Mississippi, Third Judicial District). In July 2016, the Company was served with a complaint filed on behalf of the State of Mississippi. The complaint alleged that CVS retail pharmacies in Mississippi submitted false claims for reimbursement to the Mississippi Medicaid program by not submitting the price available to members of the CVS Health Savings Pass program as the pharmacy’s usual and customary price. In June 2019, the Company’s motion for judgment on the pleadings was granted in part and denied in part. Also in June 2019, the State of Mississippi’s motion to dismiss the Company’s counterclaim for declaratory relief was granted. In April 2020, the Company’s motion to dismiss the State of Mississippi’s second amended complaint was denied.

Blue Cross and Blue Shield of Alabama, et al. v. CVS Health Corporation, et al. (U.S. District Court for the District of Rhode Island). In May 2020, eight Blue Cross Blue Shield entities from six states filed a lawsuit against the Company alleging fraud and other state causes of action premised on a theory that the Company’s retail stores overcharged for prescription drugs by not submitting accurate usual and customary prices, including by not submitting the price available to members of the former CVS Health Savings Pass program.

PBM Litigation and Investigations

The Company is named as a defendant in a number of lawsuits and is subject to a number of investigations concerning its PBM practices.
Klein, et al. v. Prime Therapeutics, et al. (U.S. District Court for the District of Minnesota). This putative class action was filed against the Company and other PBMs in June 2017 on behalf of ERISA plan members who purchased and paid for EpiPen or EpiPen Jr. Plaintiffs allege that the PBMs are ERISA fiduciaries to plan members and have violated ERISA by allegedly causing higher inflated prices for EpiPens through the process of negotiating increased rebates from EpiPen manufacturer Mylan. This case has been consolidated with a similar matter and is now proceeding as In re EpiPen ERISA Litigation. The Company is defending itself against these claims.
County of Harris, Texas v. Eli Lilly and Company, et al. (U.S. District Court for the Southern District of Texas). This lawsuit was filed against Caremark, Aetna, the manufacturers of insulin and other PBMs in November 2019 by Harris County. Harris County alleges that it was overcharged for insulin as a result of a “price fixing conspiracy” between the manufacturers and PBMs to artificially increase the price of insulin and other diabetes medications. The complaint alleges violations of RICO and claims that the manufacturers and PBMs engaged in an “Insulin Pricing Scheme” whereby the manufacturers artificially increased the reported prices of their insulin products while “secretly” paying rebates to the PBMs in exchange for preferred treatment on the PBMs’ drug formularies. The Company is defending itself against these claims.

Rochester Drug Cooperative, Inc. v. Mylan Inc., et al. (U.S. District Court for the District of Minnesota). This putative class action was filed in March 2020 against Caremark, other PBMs and the manufacturer of EpiPen products and their authorized generics on behalf of purported classes of direct purchasers of these products. The complaint alleges violations of RICO and claims that rebate agreements between the drug manufacturer and PBMs caused the direct purchasers to pay inflated prices for these drug products. A nearly identical case was separately filed in the same court (Dakota Drug, Inc. v. Mylan Inc., et al.) and a motion to consolidate that lawsuit with this case is pending. The Company is defending itself against these claims.

Rochester Drug Cooperative, Inc. v. Eli Lilly and Co., et al. (U.S. District Court for the District of New Jersey). This putative class action was filed in March 2020 against Caremark, other PBMs and the manufacturers of analog insulin products on behalf of purported classes of direct purchasers of these products. The complaint alleges violations of RICO and claims that rebate agreements between the drug manufacturers and PBMs caused the direct purchasers to pay inflated prices for these drug products. Two nearly identical cases were separately filed in the same court (FWK Holdings, LLC v. Novo Nordisk, et al. and Value Drug Company v. Eli Lilly & Co., et al.), and motions to consolidate those lawsuits with this case are pending. The Company is defending itself against these claims.


31


In March 2017, Advanced Care Scripts, a subsidiary acquired in the Omnicare transaction that is now part of the Company’s PBM specialty operations, received a subpoena from the U.S. Department of Justice (the “DOJ”) requesting documents concerning its work with pharmaceutical manufacturers and charitable foundations that provide payment assistance to Medicare patients in connection with an investigation concerning potential violations of the federal Anti-Kickback Statute and/or federal False Claims Act. The Company has been cooperating with the government with respect to this subpoena and additional requests for information.

United States ex rel. Behnke v. CVS Caremark Corporation, et al. (U.S. District Court for the Eastern District of Pennsylvania). In April 2018, the Court unsealed a complaint filed in February 2014. The government has declined to intervene in this case. The relator alleges that the Company submitted, or caused to be submitted, to Part D of the Medicare program Prescription Drug Event data and/or Direct and Indirect Remuneration reports that misrepresented true prices paid by the Company’s PBM to pharmacies for drugs dispensed to Part D beneficiaries with prescription benefits administered by the Company’s PBM. In April 2020, the Company’s motion to dismiss was granted in part and denied in part. The Company is defending itself against these claims.

The Company has received subpoenas, civil investigative demands (“CIDs”) and other requests for documents and information from, and is being investigated by, Attorneys General of several states regarding its PBM practices, including pricing and rebates. In addition, the Company has received inquiries from congressional committees regarding insulin pricing. The Company has been providing documents and information in response to these subpoenas, CIDs and requests for information.

Controlled Substances Litigation, Audits and Subpoenas

In December 2017, the U.S. Judicial Panel on Multidistrict Litigation consolidated numerous cases filed against various defendants by plaintiffs such as counties, cities, hospitals, Indian tribes and third-party payors, alleging claims generally concerning the impacts of widespread prescription opioid abuse. The consolidated multidistrict litigation captioned In re National Prescription Opiate Litigation (MDL No. 2804) is pending in the U.S. District Court for the Northern District of Ohio. This multidistrict litigation presumptively includes hundreds of relevant federal court cases that name the Company as a defendant. A significant number of similar cases that name the Company as a defendant in some capacity are pending in state courts. In addition, the Company has been named as a defendant in similar cases brought by certain state Attorneys General. The Company is defending itself against all such claims. Additionally, the Company has received subpoenas, CIDs and/or other requests for information regarding opioids from state Attorneys General and insurance and other regulators of several states. The Company has been cooperating with the government with respect to these subpoenas, CIDs and other requests for information.

The Company routinely is audited by the U.S. Drug Enforcement Administration (the “DEA”). In some instances, the Company is in discussions with the DEA and U.S. Attorney’s Offices concerning allegations that the Company violated certain requirements of the federal Controlled Substances Act.

In September 2015, the DEA served the Company with an administrative subpoena. The subpoena sought documents related to controlled substance policies, procedures and practices at eight Omnicare pharmacy locations from May 2012 to the present. In September 2017, the DEA expanded the investigation to include an additional Omnicare pharmacy location. In May 2020, the Company entered into an agreement with multiple U.S. Attorney’s Offices and the DEA to resolve the claims in the investigating jurisdictions.

In January 2020, the DOJ served the Company with a DEA administrative subpoena. The subpoena seeks documents relating to practices with respect to prescription opioids and other controlled substances at CVS Pharmacy locations in connection with an investigation concerning potential violations of the federal Controlled Substances Act and the federal False Claims Act. The Company has been cooperating with the government with respect to this subpoena.

Prescription Processing Litigation and Investigations

U.S. ex rel. Bassan et al. v. Omnicare, Inc. and CVS Health Corp. and U.S. ex rel. Mohajer et al. v. Omnicare, Inc. and CVS Health Corp. (U.S. District Court for the Southern District of New York). In December 2019, the U.S. Attorney’s Office for the Southern District of New York (the “SDNY”) filed complaints-in-intervention in these two previously sealed qui tam cases. With respect to the Bassan complaint, all states and Washington, D.C. have declined to intervene at this time. The government’s investigation related to these complaints included the previously disclosed CID that the Company received in October 2015 from the SDNY concerning the Company’s Omnicare pharmacies’ cycle fill process for assisted living facilities. The complaints allege that for certain non-skilled nursing facilities, Omnicare improperly filled prescriptions beyond one year where a valid prescription did not

32


exist and that these dispensing events violated the federal False Claims Act. The Mohajer relators have amended their complaint to include claims based on similar theories related to certain skilled nursing facilities. The Company is defending itself against these claims.

In July 2017, the Company also received a subpoena from the California Department of Insurance requesting documents concerning the Company’s Omnicare pharmacies’ cycle fill process for assisted living facilities. The Company has been cooperating with the California Department of Insurance and providing documents and information in response to this subpoena.

In December 2016, the Company received a CID from the U.S. Attorney’s Office for the Northern District of New York requesting documents and information in connection with a federal False Claims Act investigation concerning whether the Company’s retail pharmacies improperly submitted certain insulin claims to Part D of the Medicare program rather than Part B of the Medicare program. The Company has been cooperating with the government and providing documents and information in response to this CID.

In May 2017, the Company received a CID from the SDNY requesting documents and information concerning possible false claims submitted to Medicare in connection with reimbursements for prescription drugs under the Medicare Part D program. The Company has been cooperating with the government and providing documents and information in response to this CID.

Provider Proceedings

The Company is named as a defendant in purported class actions and individual lawsuits arising out of its practices related to the payment of claims for services rendered to its members by health care providers with whom the Company has a contract and with whom the Company does not have a contract (“out-of-network providers”). Among other things, these lawsuits allege that the Company paid too little to its health plan members and/or providers for these services and/or otherwise allege that the Company failed to timely or appropriately pay or administer claims and benefits (including the Company’s post payment audit and collection practices and reductions in payments to providers due to sequestration). Other major health insurers are the subject of similar litigation or have settled similar litigation.

The Company also has received subpoenas and/or requests for documents and other information from, and been investigated by, state Attorneys General and other state and/or federal regulators, legislators and agencies relating to, and the Company is involved in other litigation regarding, its out-of-network benefit payment and administration practices. It is reasonably possible that others could initiate additional litigation or additional regulatory action against the Company with respect to its out-of-network benefit payment and/or administration practices.

CMS Actions

The U.S. Centers for Medicare & Medicaid Services (“CMS”) regularly audits the Company’s performance to determine its compliance with CMS’s regulations and its contracts with CMS and to assess the quality of services it provides to Medicare beneficiaries. CMS uses various payment mechanisms to allocate and adjust premium payments to the Company’s and other companies’ Medicare plans by considering the applicable health status of Medicare members as supported by information prepared, maintained and provided by health care providers. The Company collects claim and encounter data from providers and generally relies on providers to appropriately code their submissions to the Company and document their medical records, including the diagnosis data submitted to the Company with claims. CMS pays increased premiums to Medicare Advantage plans and Medicare PDP plans for members who have certain medical conditions identified with specific diagnosis codes. Federal regulators review and audit the providers’ medical records to determine whether those records support the related diagnosis codes that determine the members’ health status and the resulting risk-adjusted premium payments to the Company. In that regard, CMS has instituted risk adjustment data validation (“RADV”) audits of various Medicare Advantage plans, including certain of the Company’s plans, to validate coding practices and supporting medical record documentation maintained by health care providers and the resulting risk adjusted premium payments to the plans. CMS may require the Company to refund premium payments if the Company’s risk adjusted premiums are not properly supported by medical record data. The Office of the Inspector General of Health and Human Services (the “OIG”) also is auditing the Company’s risk adjustment-related data and that of other companies. The Company expects CMS and the OIG to continue these types of audits.

In 2012, CMS revised its audit methodology for RADV audits to determine refunds payable by Medicare Advantage plans for contract year 2011 and forward. Under the revised methodology, among other things, CMS will extrapolate the error rate identified in the audit sample of approximately 200 members to all risk adjusted premium payments made under the contract being audited. For contract years prior to 2011, CMS did not extrapolate sample error rates to the entire contract. As a result, the

33


revised methodology may increase the Company’s exposure to premium refunds to CMS based on incomplete medical records maintained by providers. Since 2013, CMS has selected certain of the Company’s Medicare Advantage contracts for various contract years for RADV audit, and the number of RADV audits continues to increase. The Company is currently unable to predict which of its Medicare Advantage contracts will be selected for future audit, the amounts of any retroactive refunds of, or prospective adjustments to, Medicare Advantage premium payments made to the Company, the effect of any such refunds or adjustments on the actuarial soundness of the Company’s Medicare Advantage bids, or whether any RADV audit findings would require the Company to change its method of estimating future premium revenue in future bid submissions to CMS or compromise premium assumptions made in the Company’s bids for prior contract years, the current contract year or future contract years. Any premium or fee refunds or adjustments resulting from regulatory audits, whether as a result of RADV, Public Exchange related or other audits by CMS, the OIG, the U.S. Department of Health and Human Services or otherwise, including audits of the Company’s minimum MLR rebates, methodology and/or reports, could be material and could adversely affect the Company’s operating results, cash flows and/or financial condition.

Medicare and Medicaid CIDs

The Company has received CIDs from the Civil Division of the DOJ in connection with a current investigation of the Company’s patient chart review processes in connection with risk adjustment data submissions under Parts C and D of the Medicare program. The Company has been cooperating with the government and providing documents and information in response to these CIDs.

In April 2020, the Company received a CID from the Office of the Washington Attorney General, Medicaid Fraud Control Division, on behalf of the State of Washington and all other states, as well as the District of Columbia, Puerto Rico and the U.S. Virgin Islands. The investigation involves, among other things, possible retention of overpayments and possible submission of false claims for Medicaid reimbursement relating to drugs prescribed by providers who were excluded by the applicable federal and/or state Medicaid programs. The Company is cooperating with the government with respect to this investigation.

Stockholder Matters

The Company and/or its current and/or former directors and/or executive officers are named as defendants in a number of lawsuits and a request for access to information initiated by holders or putative holders of CVS Health common stock.

Between February and August 2019, six class action complaints were filed by putative plaintiffs against the Company and certain current and former officers and directors: Anarkat v. CVS Health Corp., et al. (U.S. District Court for the District of Rhode Island); Labourers’ Pension Fund of Central and Eastern Canada v. CVS Health Corp., et al. (New York Supreme Court); City of Warren Police and Fire Retirement Sys. v. CVS Health Corp., et. al. (Rhode Island Superior Court); Cambria Co. Employees Retirement Sys. v. CVS Health Corp., et al. (New York Supreme Court); Freundlich v. CVS Health Corp., et al. (Rhode Island Superior Court); and Waterford Twp. Police & Fire Retirement Sys. v. CVS Health Corp., et al. (U.S. District Court for the District of Rhode Island). The plaintiffs in these cases assert a variety of causes of action under federal securities laws that are premised on allegations that the defendants made certain omissions and misrepresentations relating to the performance of the Company’s LTC business unit, which allegedly injured investors who acquired CVS Health securities between February 9, 2016 and February 20, 2019. The Freundlich case also alleges that defendants misrepresented anticipated synergies of the acquisition of Aetna (the “Aetna Acquisition”). Plaintiffs in the Freundlich and the City of Warren cases have filed a consolidated complaint that combines their allegations. The Labourers’ Pension Fund and Cambria County cases have been consolidated into a single action based on the Labourers’ Pension Fund complaint. The Company is defending itself against these claims.

In January 2020, a derivative complaint was filed against the Company’s directors and current and former executive officers in the U.S. District Court for the District of Rhode Island by a stockholder. Lovoi v. Aguirre, et al. makes allegations similar to those contained the six stockholder class action complaints described above, including that the Company made false or misleading statements about its LTC business unit’s financial health. The Lovoi complaint alleges claims for breach of fiduciary duty against the Company’s directors and certain of its current and former executive officers and for violation of the federal securities laws. The Lovoi complaint seeks damages, restitution and equitable relief on behalf of the Company. The Lovoi case has been stayed pending the resolution of the two federal class action complaints described above. The Company’s directors and current and former executive officers are defending themselves against these claims.

In November 2019, the Company received a demand to inspect its books and records under Delaware General Corporation Law Section 220 from purported stockholder Judith B. Cohen. The demand seeks various documents related to the Company’s LTC

34


operations, its financial condition and its goodwill impairment charges, as well as more general information regarding share repurchases, director nominations and charitable donations. The Company has objected to this request.

Other Legal and Regulatory Proceedings

The Company is also a party to other legal proceedings and is subject to government investigations, inquiries and audits and has received and is cooperating with the government in response to CIDs, subpoenas or similar process from various governmental agencies requesting information, arising, for the most part, in the ordinary course of its businesses. These other legal proceedings and government actions include claims of or relating to bad faith, medical or professional malpractice, claims processing, dispensing of medications, non-compliance with state and federal regulatory regimes, marketing misconduct, failure to timely or appropriately pay or administer claims and benefits, provider network structure (including the use of performance-based networks and termination of provider contracts), rescission of insurance coverage, improper disclosure or use of personal information, anticompetitive practices, general contractual matters, product liability, intellectual property litigation and employment litigation. Some of these other legal proceedings are or are purported to be class actions or derivative claims. The Company is defending itself against the claims brought in these matters.

Awards to the Company and others of certain government contracts, particularly Medicaid contracts and other contracts with government customers in the Company’s Health Care Benefits segment, frequently are subject to protests by unsuccessful bidders. These protests may result in awards to the Company being reversed, delayed or modified. The loss or delay in implementation of any government contract could adversely affect the Company’s operating results. The Company will continue to defend contract awards it receives.

There also continues to be a heightened level of review and/or audit by regulatory authorities and legislators of, and increased litigation regarding, the Company’s and the rest of the health care and related benefits industry’s business and reporting practices, including premium rate increases, utilization management, development and application of medical policies, complaint, grievance and appeal processing, information privacy, provider network structure (including provider network adequacy, the use of performance-based networks and termination of provider contracts), provider directory accuracy, calculation of minimum medical loss ratios and/or payment of related rebates, delegated arrangements, rescission of insurance coverage, limited benefit health products, student health products, pharmacy benefit management practices (including manufacturers’ rebates, pricing, the use of narrow networks and the placement of drugs in formulary tiers), sales practices, customer service practices, vendor oversight and claim payment practices (including payments to out-of-network providers).

As a leading national health care company, the Company regularly is the subject of government actions of the types described above. These government actions may prevent or delay the Company from implementing planned premium rate increases and may result, and have resulted, in restrictions on the Company’s businesses, changes to or clarifications of the Company’s business practices, retroactive adjustments to premiums, refunds or other payments to members, beneficiaries, states or the federal government, withholding of premium payments to the Company by government agencies, assessments of damages, civil or criminal fines or penalties, or other sanctions, including the possible suspension or loss of licensure and/or suspension or exclusion from participation in government programs.

The Company can give no assurance that its businesses, financial condition, operating results and/or cash flows will not be materially adversely affected, or that the Company will not be required to materially change its business practices, based on: (i) future enactment of new health care or other laws or regulations; (ii) the interpretation or application of existing laws or regulations as they may relate to one or more of the Company’s businesses, one or more of the industries in which the Company competes and/or the health care industry generally; (iii) pending or future federal or state government investigations of one or more of the Company’s businesses, one or more of the industries in which the Company competes and/or the health care industry generally; (iv) pending or future government audits, investigations or enforcement actions against the Company; (v) adverse developments in any pending qui tam lawsuit against the Company, whether sealed or unsealed, or in any future qui tam lawsuit that may be filed against the Company; or (vi) adverse developments in pending or future legal proceedings against the Company or affecting one or more of the industries in which the Company competes and/or the health care industry generally.


35


10.
Segment Reporting

The Company has three operating segments, Pharmacy Services, Retail/LTC and Health Care Benefits, as well as a Corporate/Other segment. The Company’s segments maintain separate financial information, and the Company’s chief operating decision maker (the “CODM”) evaluates the segments’ operating results on a regular basis in deciding how to allocate resources among the segments and in assessing segment performance. The CODM evaluates the performance of the Company’s segments based on adjusted operating income, which is defined as operating income (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company’s business nor reflect the Company’s underlying business performance. See the reconciliations of operating income (GAAP measure) to adjusted operating income below for further context regarding the items excluded from operating income in determining adjusted operating income. The Company uses adjusted operating income as its principal measure of segment performance as it enhances the Company’s ability to compare past financial performance with current performance and analyze underlying business performance and trends. Non-GAAP financial measures the Company discloses, such as consolidated adjusted operating income, should not be considered a substitute for, or superior to, financial measures determined or calculated in accordance with GAAP.

The following is a reconciliation of financial measures of the Company’s segments to the consolidated totals:
In millions
Pharmacy 
Services
(1)
 
Retail/
LTC
 
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations
 
Consolidated
Totals
Three Months Ended
 
 
 
 
 
 
 
 
 
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
Revenues from external customers
$
32,623

 
$
14,187

 
$
18,318

 
$
29

 
$

 
$
65,157

Intersegment revenues
2,266

 
7,475

 
23

 

 
(9,764
)
 

Net investment income

 

 
127

 
57

 

 
184

Total revenues
34,889

 
21,662

 
18,468

 
86

 
(9,764
)
 
65,341

Adjusted operating income (loss)
1,327

 
1,057

 
3,464

 
(343
)
 
(177
)
 
5,328

 
 
 
 
 
 
 
 
 
 
 
 
June 30, 2019
 
 
 
 
 
 
 
 
 
 
 
Revenues from external customers
$
31,988

 
$
13,885

 
$
17,249

 
$
16

 
$

 
$
63,138

Intersegment revenues
2,854

 
7,562

 
6

 

 
(10,422
)
 

Net investment income

 

 
148

 
145

 

 
293

Total revenues
34,842

 
21,447

 
17,403

 
161

 
(10,422
)
 
63,431

Adjusted operating income (loss)
1,296

 
1,669

 
1,438

 
(202
)
 
(170
)
 
4,031

 
 
 
 
 
 
 
 
 
 
 
 
Six Months Ended
 
 
 
 
 
 
 
 
 
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
Revenues from external customers
$
64,741

 
$
29,544

 
$
37,415

 
$
50

 
$

 
$
131,750

Intersegment revenues
5,131

 
14,867

 
31

 

 
(20,029
)
 

Net investment income

 

 
220

 
126

 

 
346

Total revenues
69,872

 
44,411

 
37,666

 
176

 
(20,029
)
 
132,096

Adjusted operating income (loss)
2,508

 
2,959

 
4,955

 
(628
)
 
(353
)
 
9,441

 
 
 
 
 
 
 
 
 
 
 
 
June 30, 2019
 
 
 
 
 
 
 
 
 
 
 
Revenues from external customers
$
61,814

 
$
27,731

 
$
34,949

 
$
41

 
$

 
$
124,535

Intersegment revenues
6,586

 
14,831

 
12

 

 
(21,429
)
 

Net investment income

 

 
312

 
230

 

 
542

Total revenues
68,400

 
42,562

 
35,273

 
271

 
(21,429
)
 
125,077

Adjusted operating income (loss)
2,243

 
3,158

 
3,000

 
(433
)
 
(342
)
 
7,626

_____________________________________________ 
(1)
Total revenues of the Pharmacy Services segment include approximately $2.6 billion and $2.9 billion of retail co-payments for the three months ended June 30, 2020 and 2019, respectively, and $6.0 billion and $6.2 billion of retail co-payments for the six months ended June 30, 2020 and 2019, respectively.

36



The following are reconciliations of consolidated operating income to adjusted operating income for the three and six months ended June 30, 2020 and 2019:
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
In millions
2020
    
2019
 
2020
    
2019
Operating income (GAAP measure)
$
4,680

 
$
3,332

 
$
8,138

 
$
6,022

Amortization of intangible assets (1)
578

 
593

 
1,164

 
1,215

Acquisition-related integration costs (2)
70

 
106

 
139

 
254

Store rationalization charge (3)

 

 

 
135

Adjusted operating income
$
5,328

 
$
4,031

 
$
9,441

 
$
7,626

_____________________________________________ 
(1)
The Company’s acquisition activities have resulted in the recognition of intangible assets as required under the acquisition method of accounting which consist primarily of trademarks, customer contracts/relationships, covenants not to compete, technology, provider networks and value of business acquired. Definite-lived intangible assets are amortized over their estimated useful lives and are tested for impairment when events indicate that the carrying value may not be recoverable. The amortization of intangible assets is reflected in the Company’s unaudited GAAP condensed consolidated statements of operations in operating expenses within each segment. Although intangible assets contribute to the Company’s revenue generation, the amortization of intangible assets does not directly relate to the underwriting of the Company’s insurance products, the services performed for the Company’s customers or the sale of the Company’s products or services. Additionally, intangible asset amortization expense typically fluctuates based on the size and timing of the Company’s acquisition activity. Accordingly, the Company believes excluding the amortization of intangible assets enhances the Company’s and investors’ ability to compare the Company’s past financial performance with its current performance and to analyze underlying business performance and trends. Intangible asset amortization excluded from the related non-GAAP financial measure represents the entire amount recorded within the Company’s GAAP financial statements, and the revenue generated by the associated intangible assets has not been excluded from the related non-GAAP financial measure. Intangible asset amortization is excluded from the related non-GAAP financial measure because the amortization, unlike the related revenue, is not affected by operations of any particular period unless an intangible asset becomes impaired or the estimated useful life of an intangible asset is revised.
(2)
During the three and six months ended June 30, 2020 and 2019, acquisition-related integration costs relate to the Aetna Acquisition. The acquisition-related integration costs are reflected in the Company’s unaudited GAAP condensed consolidated statements of operations in operating expenses within the Corporate/Other segment.
(3)
During the six months ended June 30, 2019, the store rationalization charge primarily relates to operating lease right-of-use asset impairment charges in connection with the planned closure of 46 underperforming retail pharmacy stores in the second quarter of 2019. The store rationalization charge is reflected in the Company’s unaudited GAAP condensed consolidated statement of operations in operating expenses within the Retail/LTC segment.

11.
Subsequent Event

On July 31, 2020, the Company sold its Coventry Health Care Workers Compensation business for $850 million, subject to a working capital adjustment. The results of this business have historically been reported within the Health Care Benefits segment. The Company expects to recognize a pretax gain on the divestiture of approximately $225 million in the third quarter of 2020.


37


Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of CVS Health Corporation

Results of Review of Interim Financial Statements

We have reviewed the accompanying condensed consolidated balance sheet of CVS Health Corporation (the Company) as of June 30, 2020, the related condensed consolidated statements of operations and comprehensive income for the three-month and six-month periods ended June 30, 2020 and 2019, the related condensed consolidated statements of shareholders’ equity for the three-month periods ended March 31, 2020 and 2019 and June 30, 2020 and 2019, the related condensed consolidated statements of cash flows for the six-month periods ended June 30, 2020 and 2019, and the related notes (collectively referred to as the “condensed consolidated interim financial statements”). Based on our reviews, we are not aware of any material modifications that should be made to the condensed consolidated interim financial statements for them to be in conformity with U.S. generally accepted accounting principles.

We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of December 31, 2019, the related consolidated statements of operations, comprehensive income (loss), shareholders’ equity and cash flows for the year then ended, and the related notes (not presented herein); and in our report dated February 18, 2020, we expressed an unqualified audit opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying condensed consolidated balance sheet as of December 31, 2019, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.

Basis for Review Results

These financial statements are the responsibility of the Company’s management. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the SEC and the PCAOB. We conducted our review in accordance with the standards of the PCAOB. A review of interim financial statements consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

/s/ Ernst & Young LLP

Boston, Massachusetts
August 5, 2020

38


Item 2.   Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”)

Overview of Business

CVS Health Corporation (“CVS Health”), together with its subsidiaries (collectively, the “Company,” “we,” “our” or “us”), is the nation’s premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, the Company is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. The Company is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has more than 9,900 retail locations, approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 103 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year and expanding specialty pharmacy services. The Company also serves an estimated 34 million people through traditional, voluntary and consumer-directed health insurance products and related services, including expanding Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan (“PDP”). The Company believes its innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs.

The Company has four reportable segments: Pharmacy Services, Retail/LTC, Health Care Benefits and Corporate/Other, which are described below.

Overview of the Pharmacy Services Segment

The Pharmacy Services segment provides a full range of pharmacy benefit management (“PBM”) solutions, including plan design offerings and administration, formulary management, retail pharmacy network management services, mail order pharmacy, specialty pharmacy and infusion services, clinical services, disease management services and medical spend management. The Pharmacy Services segment’s clients are primarily employers, insurance companies, unions, government employee groups, health plans, PDPs, Medicaid managed care plans, plans offered on public health insurance exchanges and private health insurance exchanges, other sponsors of health benefit plans and individuals throughout the United States. The Pharmacy Services segment operates retail specialty pharmacy stores, specialty mail order pharmacies, mail order dispensing pharmacies, compounding pharmacies and branches for infusion and enteral nutrition services.

Overview of the Retail/LTC Segment

The Retail/LTC segment sells prescription drugs and a wide assortment of general merchandise, including over-the-counter drugs, beauty products, cosmetics and personal care products, provides health care services through its MinuteClinic® walk-in medical clinics, provides medical diagnostic testing and conducts long-term care pharmacy (“LTC”) operations, which distribute prescription drugs and provide related pharmacy consulting and other ancillary services to long-term care facilities and other care settings. As of June 30, 2020, the Retail/LTC segment operated more than 9,900 retail locations, approximately 1,100 MinuteClinic locations as well as online retail pharmacy websites, LTC pharmacies and onsite pharmacies.

Overview of the Health Care Benefits Segment

The Health Care Benefits segment is one of the nation’s leading diversified health care benefits providers. The Health Care Benefits segment has the information and resources to help members, in consultation with their health care professionals, make more informed decisions about their health care. The Health Care Benefits segment offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, medical management capabilities, Medicare Advantage and Medicare Supplement plans, PDPs, Medicaid health care management services, workers’ compensation administrative services and health information technology products and services. The Health Care Benefits segment’s customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers (“providers”), governmental units, government-sponsored plans, labor groups and expatriates. The Company refers to insurance products (where it assumes all or a majority of the risk for medical and dental care costs) as “Insured” and administrative services contract products (where the plan sponsor assumes all or a majority of the risk for medical and dental care costs) as “ASC.”


39


Overview of the Corporate/Other Segment

The Company presents the remainder of its financial results in the Corporate/Other segment, which consists of:

Management and administrative expenses to support the Company’s overall operations, which include certain aspects of executive management and the corporate relations, legal, compliance, human resources, information technology and finance departments, expenses associated with the Company’s investments in its transformation and Enterprise modernization programs and acquisition-related integration costs; and
Products for which the Company no longer solicits or accepts new customers such as large case pensions and long-term care insurance products.


40


COVID-19 and 2020 Outlook

As coronavirus disease 2019 (“COVID-19”) continues to severely impact the economies of the U.S. and other countries around the world, the Company continues to execute its preparedness plans to maintain continuity of our operations, while also taking steps to keep our colleagues healthy and safe. In accordance with governmental directions to shelter-in-place, eliminate large gatherings and practice social distancing, the Company has transitioned many office-based colleagues to a remote work environment. The various initiatives we have implemented to slow and/or reduce the impact of COVID-19, such as colleagues working remotely and installing protective equipment in our retail pharmacies, and the COVID-19-related support programs we have put in place for our customers, medical members and colleagues have increased our operating expenses and reduced the efficiency of our operations.
 
The legislative and regulatory environment governing our businesses is dynamic and changing frequently as described in more detail below under “Government Regulation,” including mandated increases to the medical services we must pay for without a corresponding increase in the premiums we receive in our Insured Health Care Benefits products. Federal, state and local governmental policies and initiatives designed to reduce the transmission of COVID-19 may not effectively combat the severity and/or duration of the COVID-19 pandemic and have resulted in, among other things, a significant reduction in utilization of medical services (“utilization”) that is discretionary, the cancellation of elective medical procedures, reduced customer traffic and front store sales in our retail pharmacies, our customers being ordered to close or severely curtail their operations, the adoption of work-from-home policies and a reduction in diagnostic reporting due to reductions in provider visits and restrictions on our access to providers’ medical records, all of which impact our businesses. Among other impacts of these policies and initiatives, we expect an adverse impact on:

Drug utilization due to the reduction in discretionary visits with providers;
Front store sales as a result of reduced customer traffic in our retail pharmacies due to shelter-in-place orders and COVID-19 related unemployment;
Medical membership in our Health Care Benefits segment and covered lives in our PBM clients due to reductions in workforce at our existing customers (including due to business failures) as well as reduced willingness to change benefits providers by prospective customers;
Benefit costs due to COVID-19 related support programs we have put in place for our medical members and mandated increases to the medical services we must pay for without a corresponding increase in the premiums we receive in our Insured Health Care Benefits products; and
The amount, timing and collectability of payments to the Company from customers, clients, government payers and members as a result of the impact of COVID-19 on them.

In addition to the items described above, we expect the adverse economic conditions in the U.S. and abroad caused by COVID-19 to continue at least throughout 2020 and possibly longer, resulting in increased unemployment, reduced economic activity, continued capital markets volatility, downward pressure on our net investment income and the value of our investment portfolio and lower interest rates. We also expect to see upward pressure on provider unit costs and changes in provider behavior as providers attempt to maintain revenue levels in their efforts to adjust to their own COVID-19 related impacts and other economic challenges. We may continue to experience similar adverse effects on our businesses, operating results and cash flows from a recessionary economic environment that is expected to persist after the COVID-19 pandemic has moderated. As a result, the quarterly cadence of our earnings is likely to continue to vary from historical patterns.

The COVID-19 pandemic continues to evolve. We believe COVID-19’s impact on our businesses, operating results, cash flows and/or financial condition primarily will be driven by the geographies impacted and the severity and duration of the pandemic; the pandemic’s impact on the U.S. and global economies and consumer behavior and health care utilization patterns; and the timing, scope and impact of stimulus legislation as well as other federal, state and local governmental responses to the pandemic. Those primary drivers are beyond our knowledge and control. As a result, the impact COVID-19 will have on our businesses, operating results, cash flows and/or financial condition is uncertain, but the impact could be adverse and material. COVID-19 also may result in legal and regulatory proceedings, investigations and claims against us.

In addition to the COVID-19 related matters described above, the Company expects it will experience the following key trends during the remainder of 2020:

The Pharmacy Services segment is expected to benefit from Specialty pharmacy growth and continued improvements in purchasing economics and Enterprise modernization, partially offset by 2020 selling season net losses and continued price compression.

41


The Retail/LTC segment is expected to incur significant COVID-19 related investments, including operating costs, and experience continued reimbursement pressure.
The Health Care Benefits segment is expected to experience higher utilization of medical services in the second half of 2020 than in the first half of 2020, as the Company projects utilization of medical services will remain at or close to historical levels, consistent with its utilization experience late in the three months ended June 30, 2020. The Company expects to incur significant COVID-19 related investments in the Health Care Benefits segment, including premium credits, minimum MLR rebates and contractual requirements that benefit customers and members.
The Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (collectively, the “ACA”) imposes a significant industry-wide health insurer fee known as the “HIF.” The HIF is non-deductible for federal income tax purposes and is allocated to insurers based on the ratio of the amount of an insurer’s net premium revenues written during the preceding calendar year to the amount of health insurance premium for all U.S. health risk for certain lines of business during the preceding calendar year. The HIF was suspended for 2019, will be $15.5 billion for 2020 and has been repealed for calendar years after 2020. Our estimated share of the HIF for 2020 is approximately $1.0 billion. While the Company expects the reintroduction of the HIF to result in a lower medical benefit ratio (“MBR”) in 2020 compared to 2019, all else being equal, the Company expects its 2020 consolidated net income and effective income tax rate will be negatively impacted by the HIF compared to 2019 due to the non-deductibility of the HIF for federal income tax purposes.
The Company expects changes to its business environment to continue for the next several years as elected and other government officials at the national and state levels continue to propose and enact significant modifications to public policy and existing laws and regulations that govern the Company’s businesses.

The Company’s current expectations described above under “COVID-19 and 2020 Outlook” and below under “Government Regulation” are forward-looking statements. Please see “Cautionary Statement Concerning Forward-Looking Statements” and the Risk Factors sections of this report, and the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019 (the “2019 Form 10-K”), for information regarding important factors that may cause the Company’s actual results to differ from those currently projected and/or otherwise materially affect the Company.

Government Regulation

The Families First Coronavirus Response Act (the “Families First Act”) and the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) were enacted in March 2020. Each of the Families First Act and the CARES Act requires the Company to provide coverage for COVID-19 related medical services, in many cases without member cost sharing, in its Insured Health Care Benefits products.

The CARES Act also provides relief funding to health care providers to reimburse them for health care related expenses incurred in preventing, preparing for and/or responding to COVID-19 (provided no other source is obligated to reimburse those expenses) or lost health care related revenues that are attributable to COVID-19. The Company did not request any funding under the CARES Act. However, in the three months ended June 30, 2020, the Company received $43 million from the CARES Act provider relief fund, all of which has been returned to the U.S. Department of Health and Human Services.

The CARES Act also allows for the deferral of the payment of the employer share of Social Security taxes effective March 27, 2020. The Company has elected to defer its Social Security tax payments in accordance with this provision, and will remit the associated payments in two equal installments on or about December 31, 2021 and December 31, 2022, as required under the CARES Act. The Company deferred $225 million of its Social Security tax payments during the three months ended June 30, 2020.

In addition to the Families First Act and the CARES Act, the Company is experiencing an unprecedented level of new laws, regulations, directives and orders from federal, state, county and municipal authorities related to the COVID-19 pandemic, most of which have been issued on an emergency basis with immediate, or in some instances retroactive, effect. These governmental actions include, but are not limited to, requirements to waive member cost sharing associated with COVID-19 testing and treatment, provide coverage for additional COVID-19-related services, expand the use of telemedicine, suspend precertification or other utilization management mechanisms (including review of claims for medical necessity), allow earlier or longer renewal of prescriptions, extend grace periods for payments of premiums or limit coverage termination based on non-payment of premiums or fees, modify health benefits coverage eligibility rules to help maintain employee eligibility, and facilitate, accelerate or advance payments to health care providers. Related governmental actions have required the Company to close or significantly limit operations at traditional office worksites and affected the hours of operation of MinuteClinic locations and the Company’s pharmacies. In some instances, the Company has taken permitted proactive actions consistent with more general regulatory directives, such as expanding home delivery of prescription medications, extending hours of operation for member

42


assistance lines and liberalizing certain other terms of coverage. Similar directives have affected the Company’s international operations around the world. The Company anticipates additional mandates and directives from domestic and foreign federal, state, county and city authorities throughout the continuation of the COVID-19 pandemic and for some time thereafter, some of which may result in permanent changes in the Company’s operations or the health care and other benefits cost and other risks assumed by the Company. Further, although the Company has seen regulators relax certain requirements in light of the COVID-19 pandemic, such as temporary suspension of certain audits and extensions of certain filing deadlines, failure to provide regulatory relief or accommodations in other areas may result in increased costs or reduced revenue for the Company.

The impact of this governmental activity on the U.S. economy, consumer, customer and health care provider behavior and health care utilization patterns is beyond our knowledge and control. As a result, the financial and/or operational impact these COVID-19 related governmental actions and inactions will have on our businesses, operating results, cash flows and/or financial condition is uncertain, but the collective impact could be material and adverse.

Separately, in April 2020, the U.S. Supreme Court ruled that health insurance companies may sue the federal government for amounts owed as calculated under the ACA’s temporary risk corridor program. The Company filed a lawsuit in August 2019 to recover the approximately $310 million it is owed under the ACA’s risk corridor program, which had been stayed pending the Supreme Court decision. The Company will continue to seek the payments owed to it and to evaluate the impact of the ACA and legislative, regulatory, administrative policy and litigation-driven changes to the ACA. At June 30, 2020, the Company did not record any ACA risk corridor receivables because payment is uncertain.

43


Operating Results

The following discussion explains the material changes in the Company’s operating results for the three and six months ended June 30, 2020 and 2019, and the significant developments affecting the Company’s financial condition since December 31, 2019. We strongly recommend that you read our audited consolidated financial statements and notes thereto and Management’s Discussion and Analysis of Financial Condition and Results of Operations, which are included in the 2019 Form 10-K.

Summary of Consolidated Financial Results
 
 
 
 
 
 
 
 
 
Change
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
Three Months Ended
June 30,
2020 vs 2019
 
Six Months Ended
June 30,
2020 vs 2019
In millions
2020
    
2019
 
2020
    
2019
 
$
 
%
 
$
 
%
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Products
$
46,355

 
$
45,531

 
$
93,358

 
$
88,874

 
$
824

 
1.8
 %
 
$
4,484

 
5.0
 %
Premiums
16,927

 
15,791

 
34,567

 
32,073

 
1,136

 
7.2
 %
 
2,494

 
7.8
 %
Services
1,875

 
1,816

 
3,825

 
3,588

 
59

 
3.2
 %
 
237

 
6.6
 %
Net investment income
184

 
293

 
346

 
542

 
(109
)
 
(37.2
)%
 
(196
)
 
(36.2
)%
Total revenues
65,341

 
63,431

 
132,096

 
125,077

 
1,910

 
3.0
 %
 
7,019

 
5.6
 %
Operating costs:
 
 
 
 
 
 
 
 

 

 

 

Cost of products sold
40,242

 
38,970

 
80,589

 
76,217

 
1,272

 
3.3
 %
 
4,372

 
5.7
 %
Benefit costs
11,751

 
13,087

 
26,138

 
26,546

 
(1,336
)
 
(10.2
)%
 
(408
)
 
(1.5
)%
Operating expenses
8,668

 
8,042

 
17,231

 
16,292

 
626

 
7.8
 %
 
939

 
5.8
 %
Total operating costs
60,661

 
60,099

 
123,958

 
119,055

 
562

 
0.9
 %
 
4,903

 
4.1
 %
Operating income
4,680

 
3,332

 
8,138

 
6,022

 
1,348

 
40.5
 %
 
2,116

 
35.1
 %
Interest expense
765

 
772

 
1,498

 
1,554

 
(7
)
 
(0.9
)%
 
(56
)
 
(3.6
)%
Other income
(45
)
 
(31
)
 
(99
)
 
(62
)
 
(14
)
 
(45.2
)%
 
(37
)
 
(59.7
)%
Income before income tax provision
3,960

 
2,591

 
6,739

 
4,530

 
1,369

 
52.8
 %
 
2,209

 
48.8
 %
Income tax provision
974

 
660

 
1,741

 
1,172

 
314

 
47.6
 %
 
569

 
48.5
 %
Net income
2,986

 
1,931

 
4,998

 
3,358

 
1,055

 
54.6
 %
 
1,640

 
48.8
 %
Net (income) loss attributable to noncontrolling interests
(11
)
 
5

 
(16
)
 
(1
)
 
(16
)
 
(320.0
)%
 
(15
)
 
(1,500.0
)%
Net income attributable to CVS Health
$
2,975

 
$
1,936

 
$
4,982

 
$
3,357

 
$
1,039

 
53.7
 %
 
$
1,625

 
48.4
 %

Commentary - Three Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues increased $1.9 billion, or 3.0%, in the three months ended June 30, 2020 compared to the prior year driven by growth across all segments. Total revenues in the three months ended June 30, 2020 were impacted by the COVID-19 pandemic, which adversely affected revenues in the Retail/LTC and Pharmacy Services segments primarily as a result of reduced new therapy prescriptions due to lower provider visits in the three months ended June 30, 2020, as well as reduced front store revenues in the Retail/LTC segment due to shelter-in-place orders.
Please see “Segment Analysis” later in this report for additional information about the revenues of the Company’s segments.

Operating expenses
Operating expenses increased $626 million, or 7.8%, in the three months ended June 30, 2020 compared to the prior year. Operating expenses as a percentage of total revenues were 13.3% in the three months ended June 30, 2020, an increase of 60 basis points compared to the prior year. The increase in operating expenses was primarily due to incremental operating expenses associated with the Company’s COVID-19 pandemic response efforts, the reinstatement of the HIF for 2020 and

44


increased operating expenses associated with growth in the business. The increase in operating expenses was partially offset by the favorable impact of cost savings initiatives in the three months ended June 30, 2020.
Please see “Segment Analysis” later in this report for additional information about the operating expenses of the Company’s segments.

Operating income
Operating income increased $1.3 billion, or 40.5%, in the three months ended June 30, 2020 compared to the prior year. The increase in operating income was primarily due to the impact of the COVID-19 pandemic, which resulted in reduced benefit costs due to the deferral of elective procedures and other discretionary utilization in the Health Care Benefits segment, partially offset by reduced volume and increased operating expenses associated with the Company’s COVID-19 pandemic response efforts in the Retail/LTC segment.
Please see “Segment Analysis” later in this report for additional information about the operating income of the Company’s segments.

Interest expense
Interest expense remained relatively consistent in the three months ended June 30, 2020 compared to the prior year. See “Liquidity and Capital Resources” later in this report for additional information.

Income tax provision
The Company’s effective income tax rate was 24.6% in the three months ended June 30, 2020 compared to 25.5% in the three months ended June 30, 2019. The decrease in the effective income tax rate was primarily due to the favorable resolution of several state and local income tax matters in the three months ended June 30, 2020, partially offset by the reinstatement of the non-deductible HIF for 2020.

Commentary - Six Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues increased $7.0 billion, or 5.6%, in the six months ended June 30, 2020 compared to the prior year driven by growth across all segments.
Please see “Segment Analysis” later in this report for additional information about the revenues of the Company’s segments.

Operating expenses
Operating expenses increased $939 million, or 5.8%, in the six months ended June 30, 2020 compared to the prior year. Operating expenses as a percentage of total revenues were 13.0% in both the six months ended June 30, 2020 and 2019. The increase in operating expenses was primarily due to the reinstatement of the HIF for 2020, increased operating expenses associated with growth in the business, as well as incremental operating expenses associated with the Company’s COVID-19 pandemic response efforts. The increase in operating expenses was partially offset by the favorable impact of cost savings initiatives and the absence of the $135 million store rationalization charge recorded in the six months ended June 30, 2019.
Please see “Segment Analysis” later in this report for additional information about the operating expenses of the Company’s segments.

Operating income
Operating income increased $2.1 billion, or 35.1%, in the six months ended June 30, 2020 compared to the prior year. The increase in operating income was primarily due to the impact of the COVID-19 pandemic, which resulted in reduced benefit costs due to the deferral of elective procedures and other discretionary utilization in the Health Care Benefits segment, partially offset by reduced volume and increased operating expenses associated with the Company’s COVID-19 pandemic response efforts in the Retail/LTC segment.
Please see “Segment Analysis” later in this report for additional information about the operating income of the Company’s segments.

Interest expense
Interest expense decreased $56 million, or 3.6%, in the six months ended June 30, 2020 compared to the prior year, primarily due to lower average debt in the six months ended June 30, 2020. See “Liquidity and Capital Resources” later in this report for additional information.

45



Income tax provision
The Company’s effective income tax rate was 25.8% in the six months ended June 30, 2020 compared to 25.9% in the six months ended June 30, 2019. The decrease in the effective income tax rate was primarily due to the favorable resolution of several state and local income tax matters in the six months ended June 30, 2020, substantially offset by the reinstatement of the non-deductible HIF for 2020.


46


Segment Analysis

The following discussion of segment operating results is presented based on the Company’s reportable segments in accordance with the accounting guidance for segment reporting and is consistent with the segment disclosure in Note 10 ‘‘Segment Reporting’’ to the unaudited condensed consolidated financial statements.

The Company has three operating segments, Pharmacy Services, Retail/LTC and Health Care Benefits, as well as a Corporate/Other segment. The Company’s segments maintain separate financial information, and the Company’s chief operating decision maker (the “CODM”) evaluates the segments’ operating results on a regular basis in deciding how to allocate resources among the segments and in assessing segment performance. The CODM evaluates the performance of the Company’s segments based on adjusted operating income, which is defined as operating income (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company’s business nor reflect the Company’s underlying business performance. See the reconciliations of operating income (GAAP measure) to adjusted operating income below for further context regarding the items excluded from operating income in determining adjusted operating income. The Company uses adjusted operating income as its principal measure of segment performance as it enhances the Company’s ability to compare past financial performance with current performance and analyze underlying business performance and trends. Non-GAAP financial measures the Company discloses, such as consolidated adjusted operating income, should not be considered a substitute for, or superior to, financial measures determined or calculated in accordance with GAAP.

The following is a reconciliation of financial measures of the Company’s segments to the consolidated totals:
In millions
Pharmacy
Services (1)
 
Retail/
LTC
 
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations (2)
 
Consolidated
Totals
Three Months Ended
 
 
 
 
 
 
 
 
 
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
Total revenues
$
34,889

 
$
21,662

 
$
18,468

 
$
86

 
$
(9,764
)
 
$
65,341

Adjusted operating income (loss)
1,327

 
1,057

 
3,464

 
(343
)
 
(177
)
 
5,328

June 30, 2019
 
 
 
 
 
 
 
 
 
 
 
Total revenues
34,842

 
21,447

 
17,403

 
161

 
(10,422
)
 
63,431

Adjusted operating income (loss)
1,296

 
1,669

 
1,438

 
(202
)
 
(170
)
 
4,031

 
 
 
 
 
 
 
 
 
 
 
 
Six Months Ended
 
 
 
 
 
 
 
 
 
 
 
June 30, 2020
 
 
 
 
 
 
 
 
 
 
 
Total revenues
$
69,872

 
$
44,411

 
$
37,666

 
$
176

 
$
(20,029
)
 
$
132,096

Adjusted operating income (loss)
2,508

 
2,959

 
4,955

 
(628
)
 
(353
)
 
9,441

June 30, 2019
 
 
 
 
 
 
 
 
 
 
 
Total revenues
68,400

 
42,562

 
35,273

 
271

 
(21,429
)
 
125,077

Adjusted operating income (loss)
2,243

 
3,158

 
3,000

 
(433
)
 
(342
)
 
7,626

_____________________________________________ 
(1)
Total revenues of the Pharmacy Services segment include approximately $2.6 billion and $2.9 billion of retail co-payments for the three months ended June 30, 2020 and 2019, respectively, and $6.0 billion and $6.2 billion of retail co-payments for the six months ended June 30, 2020 and 2019, respectively.
(2)
Intersegment eliminations relate to intersegment revenue generating activities that occur between the Pharmacy Services segment, the Retail/LTC segment and/or the Health Care Benefits segment.


47


The following are reconciliations of operating income to adjusted operating income for the three and six months ended June 30, 2020 and 2019:
 
Three Months Ended June 30, 2020
In millions
Pharmacy 
Services
 
Retail/
LTC
 
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations
 
Consolidated
Totals
Operating income (loss) (GAAP measure)
$
1,271

 
$
933

 
$
3,066

 
$
(413
)
 
$
(177
)
 
$
4,680

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangible assets (1)
56

 
124

 
398

 

 

 
578

Acquisition-related integration costs (2)

 

 

 
70

 

 
70

Adjusted operating income (loss)
$
1,327

 
$
1,057

 
$
3,464

 
$
(343
)
 
$
(177
)
 
$
5,328


 
Three Months Ended June 30, 2019
In millions
Pharmacy 
Services
 
Retail/
LTC
 
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations
 
Consolidated
Totals
Operating income (loss) (GAAP measure)
$
1,197

 
$
1,551

 
$
1,062

 
$
(308
)
 
$
(170
)
 
$
3,332

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangible assets (1)
99

 
118

 
376

 

 

 
593

Acquisition-related integration costs (2)

 

 

 
106

 

 
106

Adjusted operating income (loss)
$
1,296

 
$
1,669

 
$
1,438

 
$
(202
)
 
$
(170
)
 
$
4,031


48


 
Six Months Ended June 30, 2020
In millions
Pharmacy 
Services
 
Retail/
LTC
 
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations
 
Consolidated
Totals
Operating income (loss) (GAAP measure)
$
2,385

 
$
2,713

 
$
4,161

 
$
(768
)
 
$
(353
)
 
$
8,138

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangible assets (1)
123

 
246

 
794

 
1

 

 
1,164

Acquisition-related integration costs (2)

 

 

 
139

 

 
139

Adjusted operating income (loss)
$
2,508

 
$
2,959

 
$
4,955

 
$
(628
)
 
$
(353
)
 
$
9,441


 
Six Months Ended June 30, 2019
In millions
Pharmacy 
Services
 
Retail/
LTC
 
Health Care
Benefits
 
Corporate/
Other
 
Intersegment
Eliminations
 
Consolidated
Totals
Operating income (loss) (GAAP measure)
$
2,047

 
$
2,789

 
$
2,217

 
$
(689
)
 
$
(342
)
 
$
6,022

Non-GAAP adjustments:
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangible assets (1)
196

 
234

 
783

 
2

 

 
1,215

Acquisition-related integration costs (2)

 

 

 
254

 

 
254

Store rationalization charge (3)

 
135

 

 

 

 
135

Adjusted operating income (loss)
$
2,243

 
$
3,158

 
$
3,000

 
$
(433
)
 
$
(342
)
 
$
7,626

_____________________________________________ 
(1)
The Company’s acquisition activities have resulted in the recognition of intangible assets as required under the acquisition method of accounting which consist primarily of trademarks, customer contracts/relationships, covenants not to compete, technology, provider networks and value of business acquired. Definite-lived intangible assets are amortized over their estimated useful lives and are tested for impairment when events indicate that the carrying value may not be recoverable. The amortization of intangible assets is reflected in the Company’s unaudited GAAP condensed consolidated statements of operations in operating expenses within each segment. Although intangible assets contribute to the Company’s revenue generation, the amortization of intangible assets does not directly relate to the underwriting of the Company’s insurance products, the services performed for the Company’s customers or the sale of the Company’s products or services. Additionally, intangible asset amortization expense typically fluctuates based on the size and timing of the Company’s acquisition activity. Accordingly, the Company believes excluding the amortization of intangible assets enhances the Company’s and investors’ ability to compare the Company’s past financial performance with its current performance and to analyze underlying business performance and trends. Intangible asset amortization excluded from the related non-GAAP financial measure represents the entire amount recorded within the Company’s GAAP financial statements, and the revenue generated by the associated intangible assets has not been excluded from the related non-GAAP financial measure. Intangible asset amortization is excluded from the related non-GAAP financial measure because the amortization, unlike the related revenue, is not affected by operations of any particular period unless an intangible asset becomes impaired or the estimated useful life of an intangible asset is revised.
(2)
During the three and six months ended June 30, 2020 and 2019, acquisition-related integration costs relate to the Company’s acquisition (the “Aetna Acquisition”) of Aetna Inc. (“Aetna”). The acquisition-related integration costs are reflected in the Company’s unaudited GAAP condensed consolidated statements of operations in operating expenses within the Corporate/Other segment.
(3)
During the six months ended June 30, 2019, the store rationalization charge primarily relates to operating lease right-of-use asset impairment charges in connection with the planned closure of 46 underperforming retail pharmacy stores in the second quarter of 2019. The store rationalization charge is reflected in the Company’s unaudited GAAP condensed consolidated statement of operations in operating expenses within the Retail/LTC segment.


49


Pharmacy Services Segment

The following table summarizes the Pharmacy Services segment’s performance for the respective periods:
 
 
 
 
 
 
 
 
 
Change
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
Three Months Ended
June 30,
2020 vs 2019
 
Six Months Ended
June 30,
2020 vs 2019
In millions, except percentages
2020
    
2019
 
2020
    
2019
 
$
 
%
 
$
 
%
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Products
$
34,595

 
$
34,723

 
$
69,341

 
$
68,173

 
$
(128
)
 
(0.4
)%
 
$
1,168

 
1.7
 %
Services
294

 
119

 
531

 
227

 
175

 
147.1
 %
 
304

 
133.9
 %
Total revenues
34,889

 
34,842

 
69,872

 
68,400

 
47

 
0.1
 %
 
1,472

 
2.2
 %
Cost of products sold
33,271

 
33,279

 
66,774

 
65,618

 
(8
)
 
 %
 
1,156

 
1.8
 %
Operating expenses
347

 
366

 
713

 
735

 
(19
)
 
(5.2
)%
 
(22
)
 
(3.0
)%
Operating expenses as a % of total revenues
1.0
%
 
1.1
%
 
1.0
%
 
1.1
%
 
 
 
 
 
 
 
 
Operating income
$
1,271

 
$
1,197

 
$
2,385

 
$
2,047

 
$
74

 
6.2
 %
 
$
338

 
16.5
 %
Operating income as a % of total revenues
3.6
%
 
3.4
%
 
3.4
%
 
3.0
%
 
 
 
 
 
 
 
 
Adjusted operating income (1)
$
1,327

 
$
1,296

 
$
2,508

 
$
2,243

 
$
31

 
2.4
 %
 
$
265

 
11.8
 %
Adjusted operating income as a % of total revenues
3.8
%
 
3.7
%
 
3.6
%
 
3.3
%
 
 
 
 
 
 
 
 
Revenues (by distribution channel):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pharmacy network (2) (3)
$
20,536

 
$
21,974

 
$
41,636

 
$
43,506

 
$
(1,438
)
 
(6.5
)%
 
$
(1,870
)
 
(4.3
)%
Mail choice (3) (4)
14,109

 
12,724

 
27,783

 
24,605

 
1,385

 
10.9
 %
 
3,178

 
12.9
 %
Other
244

 
144

 
453

 
289

 
100

 
69.4
 %
 
164

 
56.7
 %
Pharmacy claims processed: (5)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total
505.4

 
489.0

 
1,046.8

 
970.8

 
16.4

 
3.4
 %
 
76.0

 
7.8
 %
Pharmacy network (2)
425.1

 
412.1

 
886.2

 
819.8

 
13.0

 
3.2
 %
 
66.4

 
8.1
 %
Mail choice (4)
80.3

 
76.9

 
160.6

 
151.0

 
3.4

 
4.4
 %
 
9.6

 
6.4
 %
Generic dispensing rate: (5)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total
88.7
%
 
88.5
%
 
88.8
%
 
88.4
%
 
 
 
 
 
 
 
 
Pharmacy network (2)
89.3
%
 
89.1
%
 
89.4
%
 
89.0
%
 
 
 
 
 
 
 
 
Mail choice (4)
85.7
%
 
85.2
%
 
85.7
%
 
85.0
%
 
 
 
 
 
 
 
 
_____________________________________________ 
(1)
See “Segment Analysis” above in this report for a reconciliation of operating income (GAAP measure) to adjusted operating income for the Pharmacy Services segment.
(2)
Pharmacy network is defined as claims filled at retail and specialty retail pharmacies, including the Company’s retail pharmacies and LTC pharmacies, but excluding Maintenance Choice activity, which is included within the mail choice category. Maintenance Choice permits eligible client plan members to fill their maintenance prescriptions through mail order delivery or at a CVS Pharmacy retail store for the same price as mail order.
(3)
Certain prior year amounts have been reclassified for consistency with the current period presentation.
(4)
Mail choice is defined as claims filled at a Pharmacy Services mail order facility, which includes specialty mail claims inclusive of Specialty Connect® claims picked up at a retail pharmacy, as well as prescriptions filled at the Company’s retail pharmacies under the Maintenance Choice program.
(5)
Includes an adjustment to convert 90-day prescriptions to the equivalent of three 30-day prescriptions. This adjustment reflects the fact that these prescriptions include approximately three times the amount of product days supplied compared to a normal prescription.

Commentary - Three Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues of $34.9 billion increased $47 million in the three months ended June 30, 2020 compared to the prior year, as growth in specialty pharmacy and brand inflation were largely offset by previously disclosed client losses and continued price compression.


50


Operating expenses
Operating expenses in the Pharmacy Services segment include selling, general and administrative expenses; depreciation and amortization expense; and expenses related to specialty retail pharmacies, which include store and administrative payroll, employee benefits and occupancy costs.
Operating expenses decreased $19 million, or 5.2%, in the three months ended June 30, 2020 compared to the prior year primarily driven by lower amortization expense in the three months ended June 30, 2020, partially offset by incremental operating expenses associated with growth in the business.
Operating expenses as a percentage of total revenues remained relatively consistent at 1.0% and 1.1% in the three-month periods ended June 30, 2020 and 2019, respectively.

Operating income and adjusted operating income
Operating income increased $74 million, or 6.2%, and adjusted operating income increased $31 million, or 2.4%, in the three months ended June 30, 2020 compared to the prior year primarily driven by growth in specialty pharmacy and improved purchasing economics. The increase was partially offset by continued price compression and previously disclosed client losses. The increase in operating income also was driven by lower amortization expense in the three months ended June 30, 2020.
As you review the Pharmacy Services segment’s performance in this area, you should consider the following important information about the business:
The Company’s efforts to (i) retain existing clients, (ii) obtain new business and (iii) maintain or improve the rebates and/or discounts the Company receives from manufacturers, wholesalers and retail pharmacies continue to have an impact on operating income and adjusted operating income. In particular, competitive pressures in the PBM industry have caused the Company and other PBMs to continue to share with clients a larger portion of rebates and/or discounts received from pharmaceutical manufacturers. In addition, marketplace dynamics and regulatory changes have limited the Company’s ability to offer plan sponsors pricing that includes retail network “differential” or “spread,” and the Company expects these trends to continue. The “differential” or “spread” is any difference between the drug price charged to plan sponsors, including Medicare Part D plan sponsors, by a PBM and the price paid for the drug by the PBM to the dispensing provider.

Pharmacy claims processed
Total pharmacy claims processed represents the number of prescription claims processed through our pharmacy benefits manager and dispensed by either our retail network pharmacies or our own mail and specialty pharmacies. Management uses this metric to understand variances between actual claims processed and expected amounts as well as trends in period-over-period results. This metric provides management and investors with information useful in understanding the impact of pharmacy claim volume on segment total revenues and operating results.
The Company’s pharmacy network claims processed on a 30-day equivalent basis increased 3.2% to 425.1 million claims in the three months ended June 30, 2020 compared to 412.1 million claims in the prior year. The increase in pharmacy network claims processed was primarily driven by net new business, partially offset by reduced new therapy prescriptions due to lower provider visits in the three months ended June 30, 2020.
The Company’s mail choice claims processed on a 30-day equivalent basis increased 4.4% to 80.3 million claims in the three months ended June 30, 2020 compared to 76.9 million claims in the prior year. The increase in mail choice claims was primarily driven by net new business and the continued adoption of Maintenance Choice offerings. The increase was partially offset by reduced new therapy prescriptions due to lower provider visits in the three months ended June 30, 2020.

Generic dispensing rate
Generic dispensing rate is calculated by dividing the Pharmacy Services segment’s generic drug prescriptions processed or filled by its total prescriptions processed or filled. Management uses this metric to evaluate the effectiveness of the business at encouraging the use of generic drugs when they are available and clinically appropriate, which aids in decreasing costs for client members and retail customers. This metric provides management and investors with information useful in understanding trends in segment total revenues and operating results.
The Pharmacy Services segment’s total generic dispensing rate increased to 88.7% in the three months ended June 30, 2020 compared to 88.5% in the prior year. The continued increase in the segment’s generic dispensing rate was primarily due to the impact of new generic drug introductions and the Company’s ongoing efforts to encourage plan members to use generic drugs when they are available and clinically appropriate. The Company believes the segment’s generic dispensing rate will continue to increase in future periods, albeit at a slower pace. This increase will be affected by, among other things, the number of new brand and generic drug introductions and the Company’s success at encouraging plan members to utilize generic drugs when they are available and clinically appropriate.

51


Commentary - Six Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues increased $1.5 billion, or 2.2%, to $69.9 billion in the six months ended June 30, 2020 compared to the prior year primarily due to growth in specialty pharmacy, brand inflation and increased total pharmacy claims volume. The increase was partially offset by previously disclosed client losses, continued price compression and an increased generic dispensing rate.

Operating expenses
Operating expenses decreased $22 million, or 3.0%, in the six months ended June 30, 2020 compared to the prior year primarily driven by lower amortization expense in the six months ended June 30, 2020, partially offset by incremental operating expenses associated with growth in the business.
Operating expenses as a percentage of total revenues remained relatively consistent at 1.0% and 1.1% in the six-month periods ended June 30, 2020 and 2019, respectively.

Operating income and adjusted operating income
Operating income increased $338 million, or 16.5%, and adjusted operating income increased $265 million, or 11.8%, in the six months ended June 30, 2020 compared to the prior year primarily driven by growth in specialty pharmacy, improved purchasing economics and an increased generic dispensing rate, partially offset by previously disclosed client losses and continued price compression. The increase in operating income also was driven by lower amortization expense in the six months ended June 30, 2020.

Pharmacy claims processed
The Company’s pharmacy network claims processed on a 30-day equivalent basis increased 8.1% to 886.2 million claims in the six months ended June 30, 2020 compared to 819.8 million claims in the prior year. The increase in pharmacy network claims processed was primarily driven by net new business, partially offset by reduced new therapy prescriptions due to lower provider visits in the six months ended June 30, 2020.
The Company’s mail choice claims processed on a 30-day equivalent basis increased 6.4% to 160.6 million claims in the six months ended June 30, 2020 compared to 151.0 million claims in the prior year. The increase in mail choice claims was primarily driven by net new business and the continued adoption of Maintenance Choice offerings. The increase was partially offset by reduced new therapy prescriptions due to lower provider visits in the six months ended June 30, 2020.

Generic dispensing rate
The Pharmacy Services segment’s total generic dispensing rate increased to 88.8% in the six months ended June 30, 2020 compared to 88.4% in the prior year. The continued increase in the segment’s generic dispensing rate was primarily due to the impact of new generic drug introductions and the Company’s ongoing efforts to encourage plan members to use generic drugs when they are available and clinically appropriate.

52


Retail/LTC Segment

The following table summarizes the Retail/LTC segment’s performance for the respective periods:
 
 
 
 
 
 
 
 
 
Change
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
Three Months Ended
June 30,
2020 vs 2019
 
Six Months Ended
June 30,
2020 vs 2019
In millions, except percentages
2020
    
2019
 
2020
    
2019
 
$
 
%
 
$
 
%
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Products
$
21,476

 
$
21,230

 
$
43,998

 
$
42,130

 
$
246

 
1.2
 %
 
$
1,868

 
4.4
 %
Services
186

 
217

 
413

 
432

 
(31
)
 
(14.3
)%
 
(19
)
 
(4.4
)%
Total revenues
21,662

 
21,447

 
44,411

 
42,562

 
215

 
1.0
 %
 
1,849

 
4.3
 %
Cost of products sold
16,220

 
15,551

 
32,798

 
30,848

 
669

 
4.3
 %
 
1,950

 
6.3
 %
Operating expenses
4,509

 
4,345

 
8,900

 
8,925

 
164

 
3.8
 %
 
(25
)
 
(0.3
)%
Operating expenses as a % of total revenues
20.8
 %
 
20.3
%
 
20.0
%
 
21.0
%
 
 
 
 
 
 
 
 
Operating income
$
933

 
$
1,551

 
$
2,713

 
$
2,789

 
$
(618
)
 
(39.8
)%
 
$
(76
)
 
(2.7
)%
Operating income as a % of total revenues
4.3
 %
 
7.2
%
 
6.1
%
 
6.6
%
 
 
 
 
 
 
 
 
Adjusted operating income (1)
$
1,057

 
$
1,669

 
$
2,959

 
$
3,158

 
$
(612
)
 
(36.7
)%
 
$
(199
)
 
(6.3
)%
Adjusted operating income as a % of total revenues
4.9
 %
 
7.8
%
 
6.7
%
 
7.4
%
 
 
 
 
 
 
 
 
Revenues (by major goods/service lines):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pharmacy
$
16,870

 
$
16,392

 
$
34,225

 
$
32,510

 
$
478

 
2.9
 %
 
$
1,715

 
5.3
 %
Front Store
4,653

 
4,875

 
9,861

 
9,674

 
(222
)
 
(4.6
)%
 
187

 
1.9
 %
Other
139

 
180

 
325

 
378

 
(41
)
 
(22.8
)%
 
(53
)
 
(14.0
)%
Prescriptions filled (2)
345.4

 
349.1

 
720.5

 
695.9

 
(3.7
)
 
(1.1
)%
 
24.6

 
3.5
 %
Same store sales increase (decrease): (3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total
2.4
 %
 
4.2
%
 
5.7
%
 
4.0
%
 
 
 
 
 
 
 
 
Pharmacy
4.6
 %
 
4.7
%
 
6.9
%
 
4.8
%
 
 
 
 
 
 
 
 
Front Store
(4.5
)%
 
2.9
%
 
1.7
%
 
1.6
%
 
 
 
 
 
 
 
 
Prescription volume (2)
0.6
 %
 
7.2
%
 
5.2
%
 
7.0
%
 
 
 
 
 
 
 
 
Generic dispensing rate (2)
89.1
 %
 
89.0
%
 
89.2
%
 
88.9
%
 
 
 
 
 
 
 
 
_____________________________________________ 
(1)
See “Segment Analysis” above in this report for a reconciliation of operating income (GAAP measure) to adjusted operating income for the Retail/LTC segment.
(2)
Includes an adjustment to convert 90-day prescriptions to the equivalent of three 30-day prescriptions. This adjustment reflects the fact that these prescriptions include approximately three times the amount of product days supplied compared to a normal prescription.
(3)
Same store sales and prescription volume represent the change in revenues and prescriptions filled in the Company’s retail pharmacy stores that have been operating for greater than one year, expressed as a percentage that indicates the increase or decrease relative to the comparable prior period. Same store metrics exclude revenues from MinuteClinic, revenues and prescriptions from LTC operations and, in 2019, revenues and prescriptions from stores in Brazil. Management uses these metrics to evaluate the performance of existing stores on a comparable basis and to inform future decisions regarding existing stores and new locations. Same-store metrics provide management and investors with information useful in understanding the portion of current revenues and prescriptions resulting from organic growth in existing locations versus the portion resulting from opening new stores.

Commentary - Three Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues increased $215 million, or 1.0%, to $21.7 billion in the three months ended June 30, 2020 compared to the prior year primarily driven by pharmacy drug mix, growth in retail pharmacy prescription volume and brand inflation. These increases were partially offset by continued reimbursement pressure, the impact of recent generic introductions, decreased long-term care prescription volume and lower front store revenues.

53


Pharmacy same store sales increased 4.6% in the three months ended June 30, 2020 compared to the prior year. The increase was primarily driven by pharmacy drug mix, brand inflation and the 0.6% increase in pharmacy same store prescription volume on a 30-day equivalent basis. These increases were partially offset by continued reimbursement pressure and the impact of recent generic introductions.
Front store same store sales decreased 4.5% in the three months ended June 30, 2020 compared to the prior year. The decrease was primarily due to reduced customer traffic in the segment’s retail pharmacies due to shelter-in-place orders in response to the COVID-19 pandemic.

Operating expenses
Operating expenses in the Retail/LTC segment include store payroll, store employee benefits, store occupancy costs, selling expenses, advertising expenses, depreciation and amortization expense and certain administrative expenses.
Operating expenses increased $164 million, or 3.8%, in the three months ended June 30, 2020 compared to the prior year, primarily due to increased operating expenses associated with the Company’s COVID-19 pandemic response efforts, increased legal costs due to the absence of the favorable resolution of certain legal matters in the three months ended June 30, 2019 and $27 million of uninsured store damage and inventory losses from civil unrest in the three months ended June 30, 2020. The increase was partially offset by the impact of cost savings initiatives in the three months ended June 30, 2020.
Operating expenses as a percentage of total revenues increased to 20.8% in the three months ended June 30, 2020 compared to 20.3% in the prior year. The increase in operating expenses as a percentage of total revenues was primarily driven by the increases in operating expenses described above.

Operating income and adjusted operating income
Operating income decreased $618 million, or 39.8%, and adjusted operating income decreased $612 million, or 36.7%, in the three months ended June 30, 2020 compared to the prior year. The decrease in both operating income and adjusted operating income was primarily due to the impact of the COVID-19 pandemic, which resulted in incremental operating expenses associated with the Company’s COVID-19 pandemic response efforts, decreased front store volume and reduced new therapy prescriptions, as well as continued reimbursement pressure. These decreases were partially offset by improved generic drug purchasing in the three months ended June 30, 2020.
As you review the Retail/LTC segment’s performance in this area, you should consider the following important information about the business:
The segment’s operating income and adjusted operating income have been adversely affected by the efforts of managed care organizations, PBMs and governmental and other third-party payors to reduce their prescription drug costs, including the use of restrictive networks, as well as changes in the mix of business within the pharmacy portion of the Retail/LTC segment. If the reimbursement pressure accelerates, the segment may not be able grow revenues, and its operating income and adjusted operating income could be adversely affected.
The increased use of generic drugs has positively impacted the segment’s operating income and adjusted operating income but has resulted in third-party payors augmenting their efforts to reduce reimbursement payments to retail pharmacies for prescriptions. This trend, which the Company expects to continue, reduces the benefit the segment realizes from brand to generic drug conversions.

Prescriptions filled
Prescriptions filled represents the number of prescriptions dispensed through the Retail/LTC segment’s pharmacies. Management uses this metric to understand variances between actual prescriptions dispensed and expected amounts as well as trends in period-over-period results. This metric provides management and investors with information useful in understanding the impact of prescription volume on segment total revenues and operating results.
Prescriptions filled decreased 1.1% on a 30-day equivalent basis in the three months ended June 30, 2020 compared to the prior year. The decrease was primarily driven by reduced new therapy prescriptions due to lower provider visits in the three months ended June 30, 2020 and decreased long-term care prescription volume, partially offset by the continued adoption of patient care programs.

Generic dispensing rate
Generic dispensing rate is calculated by dividing the Retail/LTC segment’s generic drug prescriptions filled by its total prescriptions filled. Management uses this metric to evaluate the effectiveness of the business at encouraging the use of generic drugs when they are available and clinically appropriate, which aids in decreasing costs for client members and retail customers. This metric provides management and investors with information useful in understanding trends in segment total revenues and operating results.
The Retail/LTC segment’s generic dispensing rate of 89.1% in the three months ended June 30, 2020 remained relatively consistent with the prior year. The Company believes the segment’s generic dispensing rate will continue to increase in future periods, albeit at a slower pace. This increase will be affected by, among other things, the number of new brand and

54


generic drug introductions and the Company’s success at encouraging plan members to utilize generic drugs when they are available and clinically appropriate.

Commentary - Six Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues increased $1.8 billion, or 4.3%, to $44.4 billion in the six months ended June 30, 2020 compared to the prior year primarily driven by increased prescription volume, pharmacy drug mix and brand inflation. These increases were partially offset by continued reimbursement pressure and the impact of recent generic introductions.
Pharmacy same store sales increased 6.9% in the six months ended June 30, 2020 compared to the prior year. The increase was driven by the 5.2% increase in pharmacy same store prescription volume on a 30-day equivalent basis, pharmacy drug mix and brand inflation. These increases were partially offset by continued reimbursement pressure and the impact of recent generic introductions.
Front store same store sales increased 1.7% in the six months ended June 30, 2020 compared to the prior year. The increase was primarily due to strength in consumer health and general merchandise sales (which was primarily driven by COVID-19 related sales) and the impact of the additional day in 2020 due to the leap year.

Operating expenses
Operating expenses decreased $25 million, or 0.3%, in the six months ended June 30, 2020 compared to the prior year. The decrease was primarily driven by the impact of cost savings initiatives and the absence of the $135 million store rationalization charge in connection with the planned closure of underperforming retail pharmacy stores recorded in the six months ended June 30, 2019. The decrease was partially offset by increased operating expenses associated with the Company’s COVID-19 pandemic response efforts and the increased volume described above in the six months ended June 30, 2020.
Operating expenses as a percentage of total revenues decreased to 20.0% in the six months ended June 30, 2020 compared to 21.0% in the prior year. The decrease in operating expenses as a percentage of total revenues was primarily driven by the increases in total revenues and decreases in operating expenses described above.

Operating income and adjusted operating income
Operating income decreased $76 million, or 2.7%, and adjusted operating income decreased $199 million, or 6.3%, in the six months ended June 30, 2020 compared to the prior year. The decrease in both operating income and adjusted operating income was primarily due to continued reimbursement pressure and incremental operating expenses associated with the Company’s COVID-19 pandemic response efforts, partially offset by the increased prescription and front store volume described above, improved generic drug purchasing and the impact of cost savings initiatives in the six months ended June 30, 2020. The decrease in operating income was also partially offset by the absence of the $135 million store rationalization charge recorded in the six months ended June 30, 2019.

Prescriptions filled
Prescriptions filled increased 3.5% on a 30-day equivalent basis in the six months ended June 30, 2020 compared to the prior year. The increase was primarily driven by the continued adoption of patient care programs and the impact of the additional day in 2020 due to the leap year, partially offset by reduced new therapy prescription volume due to lower provider visits in the six months ended June 30, 2020 and decreased long-term care prescription volume.

Generic dispensing rate
The Retail/LTC segment’s generic dispensing rate increased to 89.2% in the six months ended June 30, 2020 compared to 88.9% in the prior year. The continued increase in the segment’s generic dispensing rate was primarily due to the impact of new generic drug introductions.

55


Health Care Benefits Segment

The following table summarizes the Health Care Benefits segment’s performance for the respective periods:
 
 
 
 
 
 
 
 
 
Change
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
Three Months Ended
June 30,
2020 vs 2019
 
Six Months Ended
June 30,
2020 vs 2019
In millions, except percentages and basis points (“bps”)
2020
    
2019
 
2020
    
2019
 
$
 
%
 
$
 
%
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
$
16,913

 
$
15,777

 
$
34,534

 
$
32,036

 
$
1,136

 
7.2
 %
 
$
2,498

 
7.8
 %
Services
1,428

 
1,478

 
2,912

 
2,925

 
(50
)
 
(3.4
)%
 
(13
)
 
(0.4
)%
Net investment income
127

 
148

 
220

 
312

 
(21
)
 
(14.2
)%
 
(92
)
 
(29.5
)%
Total revenues
18,468

 
17,403

 
37,666

 
35,273

 
1,065

 
6.1
 %
 
2,393

 
6.8
 %
Benefit costs
11,884

 
13,246

 
26,400

 
26,901

 
(1,362
)
 
(10.3
)%
 
(501
)
 
(1.9
)%
MBR
70.3
%
 
84.0
%
 
76.4
%
 
84.0
%
 
(1,370)
bps
 
(760)
bps
Operating expenses
$
3,518

 
$
3,095

 
$
7,105

 
$
6,155

 
$
423

 
13.7
 %
 
$
950

 
15.4
 %
Operating expenses as a % of total revenues
19.0
%
 
17.8
%
 
18.9
%
 
17.4
%
 
 
 
 
 
 
 
 
Operating income
$
3,066

 
$
1,062

 
$
4,161

 
$
2,217

 
$
2,004

 
188.7
 %
 
$
1,944

 
87.7
 %
Operating income as a % of total revenues
16.6
%
 
6.1
%
 
11.0
%
 
6.3
%
 
 
 
 
 
 
 
 
Adjusted operating income (1)
$
3,464

 
$
1,438

 
$
4,955

 
$
3,000

 
$
2,026

 
140.9
 %
 
$
1,955

 
65.2
 %
Adjusted operating income as a % of total revenues
18.8
%
 
8.3
%
 
13.2
%
 
8.5
%
 
 
 
 
 
 
 
 
_____________________________________________ 
(1)
See “Segment Analysis” above in this report for a reconciliation of operating income (GAAP measure) to adjusted operating income for the Health Care Benefits segment.

Commentary - Three Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues increased $1.1 billion, or 6.1%, to $18.5 billion in the three months ended June 30, 2020 compared to the prior year primarily driven by membership growth in the Health Care Benefits segment’s Government products and the favorable impact of the reinstatement of the HIF for 2020. These increases were partially offset by the absence of the financial results of Aetna’s standalone Medicare Part D prescription drug plans, which the Company retained through 2019, and membership declines in the segment’s Commercial insured products.

Medical Benefit Ratio (“MBR”)
Medical benefit ratio is calculated as benefit costs divided by premium revenues and represents the percentage of premium revenues spent on medical benefits for the Company’s Insured members. Management uses MBR to assess the underlying business performance and underwriting of its insurance products, understand variances between actual results and expected results and identify trends in period-over-period results. MBR provides management and investors with information useful in assessing the operating results of the Company’s Insured Health Care Benefits products.
The Health Care Benefits segment’s MBR decreased 1,370 basis points from 84.0% to 70.3% in the three months ended June 30, 2020 compared to the prior year primarily due to the deferral of elective procedures and other discretionary utilization in response to the COVID-19 pandemic and the reinstatement of the HIF for 2020.

Operating expenses
Operating expenses in the Health Care Benefits segment include selling, general and administrative expenses and depreciation and amortization expenses.
Operating expenses increased $423 million, or 13.7%, in the three months ended June 30, 2020 compared to the prior year. The increase in operating expenses was primarily due to the reinstatement of the HIF for 2020 and incremental operating expenses to support the increased membership described above, including operating expenses to support additional Medicaid members onboarded during the first quarter of 2020.

56


Operating expenses as a percentage of total revenues increased to 19.0% in the three months ended June 30, 2020 compared to 17.8% in the prior year. The increase in operating expenses as a percentage of total revenues was primarily due to the reinstatement of the HIF for 2020.

Operating income and adjusted operating income
Operating income increased $2.0 billion, or 188.7%, and adjusted operating income increased $2.0 billion, or 140.9% in the three months ended June 30, 2020, compared to the prior year. The increase was primarily driven by reduced benefit costs due to the deferral of elective procedures and other discretionary utilization in response to the COVID-19 pandemic, growth in the segment’s Government products and the impact of cost reduction efforts, including integration synergies. These increases were partially offset by membership declines in the segment’s Commercial insured products.

Commentary - Six Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues increased $2.4 billion, or 6.8%, to $37.7 billion in the six months ended June 30, 2020 compared to the prior year primarily driven by membership growth in the Health Care Benefits segment’s Government products and the favorable impact of the reinstatement of the HIF for 2020. These increases were partially offset by the absence of the financial results of Aetna’s standalone Medicare Part D prescription drug plans, which the Company retained through 2019, and membership declines in the segment’s Commercial insured products.

MBR
The Health Care Benefits segment’s MBR decreased 760 basis points from 84.0% to 76.4% in the six months ended June 30, 2020 compared to the prior year primarily due to the deferral of elective procedures and other discretionary utilization in response to the COVID-19 pandemic and the reinstatement of the HIF for 2020.

Operating expenses
Operating expenses increased $950 million, or 15.4%, in the six months ended June 30, 2020 compared to the prior year. The increase in operating expenses was primarily due to the reinstatement of the HIF for 2020 and incremental operating expenses to support the increased membership described above, including operating expenses to support additional Medicaid members onboarded during the first quarter of 2020.
Operating expenses as a percentage of total revenues increased to 18.9% in the six months ended June 30, 2020 compared to 17.4% in the prior year. The increase in operating expenses as a percentage of total revenues was primarily due to the reinstatement of the HIF for 2020.

Operating income and adjusted operating income
Operating income increased $1.9 billion, or 87.7%, and adjusted operating income increased $2.0 billion, or 65.2% in the six months ended June 30, 2020, compared to the prior year. The increase was primarily driven by reduced benefit costs due to the deferral of elective procedures and other discretionary utilization in response to the COVID-19 pandemic, growth in the segment’s Government products and the impact of cost reduction efforts, including integration synergies. These increases were partially offset by membership declines in the segment’s Commercial insured products.


57


The following table summarizes the Health Care Benefits segment’s medical membership for the respective periods:
 
June 30, 2020
 
March 31, 2020
 
December 31, 2019
 
June 30, 2019
In thousands
Insured
 
ASC
 
Total
 
Insured
 
ASC
 
Total
 
Insured
 
ASC
 
Total
 
Insured
    
ASC
    
Total
Medical membership:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial
3,298

 
14,179

 
17,477

 
3,372

 
14,206

 
17,578

 
3,591

 
14,159

 
17,750

 
3,571

 
14,276

 
17,847

Medicare Advantage
2,651

 

 
2,651

 
2,584

 

 
2,584

 
2,321

 

 
2,321

 
2,264

 

 
2,264

Medicare Supplement
954

 

 
954

 
913

 

 
913

 
881

 

 
881

 
819

 

 
819

Medicaid
1,918

 
586

 
2,504

 
1,835

 
552

 
2,387

 
1,398

 
558

 
1,956

 
1,344

 
562

 
1,906

Total medical membership
8,821

 
14,765

 
23,586

 
8,704

 
14,758

 
23,462

 
8,191

 
14,717

 
22,908

 
7,998

 
14,838

 
22,836

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Supplemental membership information:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Medicare Prescription Drug Plan (standalone) (1)
5,575

 
 
 
 
 
5,624

 
 
 
 
 
5,994

 
 
 
 
 
6,004

_____________________________________________ 
(1)
Represents the Company’s SilverScript PDP membership only. Excludes 2.5 million members as of both December 31, 2019 and June 30, 2019 related to Aetna’s standalone PDPs that were sold effective December 31, 2018. The Company retained the financial results of the divested plans through 2019 through a reinsurance agreement. Subsequent to 2019, the Company no longer retains the financial results of the divested plans.

Medical Membership
Medical membership represents the number of members covered by the Company’s Insured and ASC medical products and related services at a specified point in time. Management uses this metric to understand variances between actual medical membership and expected amounts as well as trends in period-over-period results. This metric provides management and investors with information useful in understanding the impact of medical membership on segment total revenues and operating results.
Medical membership as of June 30, 2020 of 23.6 million increased 124 thousand members compared with March 31, 2020, primarily reflecting increases in Medicare and Medicaid products, partially offset by a decline in Commercial products. Medical membership as of June 30, 2020 of 23.6 million increased 750 thousand members compared with June 30, 2019, reflecting increases in Medicare and Medicaid products, partially offset by declines in Commercial products.

Medicare Update
On April 6, 2020, the U.S. Centers for Medicare & Medicaid Services issued its final notice detailing final 2021 Medicare Advantage benchmark payment rates (the “Final Notice”). Overall the Company projects the benchmark rates in the Final Notice will increase funding for its Medicare Advantage business, excluding the impact of the HIF, by approximately 1.8% in 2021 compared to 2020.


58


Corporate/Other Segment

The following table summarizes the Corporate/Other segment’s performance for the respective periods:
 
 
 
 
 
 
 
 
 
Change
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
Three Months Ended
June 30,
2020 vs 2019
 
Six Months Ended
June 30,
2020 vs 2019
In millions, except percentages
2020
 
2019
 
2020
 
2019
 
$
 
%
 
$
 
%
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
$
14

 
$
14

 
$
33

 
$
37

 
$

 
 %
 
$
(4
)
 
(10.8
)%
Services
15

 
2

 
17

 
4

 
13

 
650.0
 %
 
13

 
325.0
 %
Net investment income
57

 
145

 
126

 
230

 
(88
)
 
(60.7
)%
 
(104
)
 
(45.2
)%
Total revenues
86

 
161

 
176

 
271

 
(75
)
 
(46.6
)%
 
(95
)
 
(35.1
)%
Benefit costs
51

 
57

 
119

 
136

 
(6
)
 
(10.5
)%
 
(17
)
 
(12.5
)%
Operating expenses
448

 
412

 
825

 
824

 
36

 
8.7
 %
 
1

 
0.1
 %
Operating loss
(413
)
 
(308
)
 
(768
)
 
(689
)
 
(105
)
 
(34.1
)%
 
(79
)
 
(11.5
)%
Adjusted operating loss (1)
(343
)
 
(202
)
 
(628
)
 
(433
)
 
(141
)
 
(69.8
)%
 
(195
)
 
(45.0
)%
_____________________________________________ 
(1)
See “Segment Analysis” above in this report for a reconciliation of operating loss (GAAP measure) to adjusted operating loss for the Corporate/Other segment.

Commentary - Three Months Ended June 30, 2020 vs. 2019

Revenues
Revenues primarily relate to products for which the Company no longer solicits or accepts new customers, such as large case pensions and long-term care insurance products.
Total revenues decreased $75 million in the three months ended June 30, 2020 compared to the prior year. The decrease was primarily driven by lower net investment income due to COVID-19 related capital markets volatility and a $37 million decrease in net realized capital gains in the three months ended June 30, 2020 compared to the prior year.

Operating expenses
Operating expenses within the Corporate/Other segment consist of management and administrative expenses to support the Company’s overall operations, which include certain aspects of executive management and the corporate relations, legal, compliance, human resources, information technology and finance departments, expenses associated with the Company’s investments in its transformation and Enterprise modernization programs and acquisition-related integration costs. Segment operating expenses also include operating costs to support the Company’s large case pensions and long-term care insurance products.
Operating expenses increased $36 million in the three months ended June 30, 2020 compared to the prior year. The increase was primarily driven by incremental operating expenses associated with the Company’s COVID-19 pandemic response efforts and investments in transformation in the three months ended June 30, 2020. These increases were partially offset by a $36 million decrease in acquisition-related integration costs in the three months ended June 30, 2020 compared to the prior period.

Commentary - Six Months Ended June 30, 2020 vs. 2019

Revenues
Total revenues decreased $95 million in the six months ended June 30, 2020 compared to the prior year. The decrease was primarily driven by lower net investment income due to COVID-19 related capital markets volatility, and a $68 million decrease in net realized capital gains in the six months ended June 30, 2020 compared to the prior year.

Operating expenses
Operating expenses of $825 million in the six months ended June 30, 2020 remained relatively flat compared to the prior year, as operating expenses associated with the Company’s COVID-19 pandemic response efforts and investments in transformation in the six months ended June 30, 2020 were largely offset by a $115 million decrease in acquisition-related integration costs compared to the prior period.

59


Liquidity and Capital Resources

Cash Flows

The Company maintains a level of liquidity sufficient to allow it to meet its cash needs in the short-term. Over the long term, the Company manages its cash and capital structure to maximize shareholder return, maintain its financial condition and maintain flexibility for future strategic initiatives. The Company continuously assesses its regulatory capital requirements, working capital needs, debt and leverage levels, debt maturity schedule, capital expenditure requirements, dividend payouts, potential share repurchases and future investments or acquisitions. The Company believes its operating cash flows, commercial paper program, credit facilities, sale-leaseback program, as well as any potential future borrowings, will be sufficient to fund these future payments and long-term initiatives. As of June 30, 2020, the Company had approximately $14.9 billion in cash and cash equivalents, approximately $7.0 billion of which was held by the parent company or nonrestricted subsidiaries.

The COVID-19 pandemic has severely impacted global economic activity and caused significant volatility and negative pressure in the capital markets. In addition to adversely affecting the Company’s businesses, which may have a material adverse impact on the Company’s profitability and cash flows, these developments may adversely affect the timing and collectability of payments to the Company from customers, clients, government payers and members as a result of the impact of COVID-19 on them. As a result of the continued uncertainty generated by COVID-19, on March 31, 2020, the Company issued $4 billion aggregate principal amount of unsecured senior notes to enhance its liquidity and strengthen its capital. The net proceeds from this offering will be used for general corporate purposes, which may include working capital, capital expenditures and repayment of indebtedness. As the net proceeds from this offering had not been used for these purposes, the net proceeds were held in cash or temporarily invested in cash equivalents and short-term investment-grade securities from the date of issuance through June 30, 2020. The Company will continue to monitor the severity and duration of the pandemic and its impact on the U.S. and global economies, consumer behavior and health care utilization patterns and our businesses, results of operations, financial condition, and cash flows.

The net change in cash, cash equivalents and restricted cash during the six months ended June 30, 2020 and 2019 was as follows:
 
Six Months Ended
June 30,
 
Change
In millions, except percentages
2020
    
2019
 
$
 
%
Net cash provided by operating activities
$
10,424

 
$
7,286

 
$
3,138

 
43.1
 %
Net cash used in investing activities
(2,930
)
 
(1,801
)
 
(1,129
)
 
62.7
 %
Net cash provided by (used in) financing activities
1,697

 
(3,442
)
 
5,139

 
(149.3
)%
Net increase in cash, cash equivalents and restricted cash
$
9,191

 
$
2,043

 
$
7,148

 
349.9
 %

Commentary

Net cash provided by operating activities increased by $3.1 billion in the six months ended June 30, 2020 compared to the prior year due primarily to the deferral of approximately $1.3 billion of quarterly estimated federal and state income tax payments normally due during the second quarter for which deferral was permitted until the third quarter of 2020, and the deferral of $225 million of certain payroll tax payments to future years, as permitted in response to the COVID-19 pandemic, and reduced benefit costs due to the deferral of elective procedures and other discretionary utilization in the Health Care Benefits segment resulting from the COVID-19 pandemic. During the third quarter of 2020, the Company will pay its share of the 2020 HIF of approximately $1.0 billion.
Net cash used in investing activities increased by $1.1 billion in the six months ended June 30, 2020 compared to the prior year primarily due to increased net purchases of investments and an increase in cash used for acquisitions.
Net cash provided by financing activities was $1.7 billion in the six months ended June 30, 2020 compared to net cash used in financing activities of $3.4 billion in the prior year. The increase in cash provided by financing activities primarily related to the issuance of $4.0 billion of senior notes during the six months ended June 30, 2020 and lower repayments of long-term debt during the six months ended June 30, 2020 compared to the prior year.


60


Short-term Borrowings

Commercial Paper and Back-up Credit Facilities
The Company did not have any commercial paper outstanding as of June 30, 2020. In connection with its commercial paper program, the Company maintains a $1.0 billion 364-day unsecured back-up revolving credit facility, which expires on May 12, 2021, a $1.0 billion, five-year unsecured back-up revolving credit facility, which expires on May 18, 2022, a $2.0 billion, five-year unsecured back-up revolving credit facility, which expires on May 17, 2023, and a $2.0 billion, five-year unsecured back-up revolving credit facility, which expires on May 16, 2024. The credit facilities allow for borrowings at various rates that are dependent, in part, on the Company’s public debt ratings and require the Company to pay a weighted average quarterly facility fee of approximately 0.03%, regardless of usage. As of June 30, 2020, there were no borrowings outstanding under any of the Company’s back-up credit facilities.

Federal Home Loan Bank of Boston
A subsidiary of the Company is a member of the Federal Home Loan Bank of Boston (the “FHLBB”). As a member, the subsidiary has the ability to obtain cash advances, subject to certain minimum collateral requirements. The maximum borrowing capacity available from the FHLBB as of June 30, 2020, was approximately $940 million. As of June 30, 2020, there were no outstanding advances from the FHLBB.

Long-term Borrowings

2020 Notes
On March 31, 2020, the Company issued $750 million aggregate principal amount of 3.625% unsecured senior notes due April 1, 2027, $1.5 billion aggregate principal amount of 3.75% unsecured senior notes due April 1, 2030, $1.0 billion aggregate principal amount of 4.125% unsecured senior notes due April 1, 2040 and $750 million aggregate principal amount of 4.25% unsecured senior notes due April 1, 2050 (collectively, the “2020 Notes”) for total proceeds of approximately $3.95 billion, net of discounts and underwriting fees. The net proceeds of the 2020 Notes will be used for general corporate purposes, which may include working capital, capital expenditures and repayment of indebtedness. As the net proceeds from this offering had not been used for these purposes, the net proceeds were held in cash or temporarily invested in cash equivalents and short-term investment-grade securities from the date of issuance through June 30, 2020.

During March 2020, the Company entered into several interest rate swap transactions to manage interest rate risk. These agreements were designated as cash flow hedges and were used to hedge the exposure to variability in future cash flows resulting from changes in interest rates related to the anticipated issuance of the 2020 Notes. In connection with the issuance of the 2020 Notes, the Company terminated all outstanding cash flow hedges. The Company paid a net amount of $7 million to the hedge counterparties upon termination, which was recorded as a loss, net of tax, of $5 million in accumulated other comprehensive income and will be reclassified as interest expense over the life of the 2020 Notes. See Note 7 ‘‘Other Comprehensive Income’’ to the unaudited condensed consolidated financial statements for additional information.

Debt Covenants

The Company’s back-up revolving credit facilities, unsecured senior notes and unsecured floating rate notes contain customary restrictive financial and operating covenants. These covenants do not include an acceleration of the Company’s debt maturities in the event of a downgrade in the Company’s credit ratings. The Company does not believe the restrictions contained in these covenants materially affect its financial or operating flexibility. As of June 30, 2020, the Company was in compliance with all of its debt covenants.

Debt Ratings 

As of June 30, 2020, the Company’s long-term debt was rated “Baa2” by Moody’s Investor Service, Inc. (“Moody’s”) and “BBB” by Standard & Poor’s Financial Services LLC (“S&P”), and its commercial paper program was rated “P-2” by Moody’s and “A-2” by S&P. In assessing the Company’s credit strength, the Company believes that both Moody’s and S&P considered, among other things, the Company’s capital structure and financial policies as well as its consolidated balance sheet, its historical acquisition activity and other financial information. Although the Company currently believes its long-term debt ratings will remain investment grade, it cannot guarantee the future actions of Moody’s and/or S&P. The Company’s debt ratings have a direct impact on its future borrowing costs, access to capital markets and new store operating lease costs.


61


Share Repurchase Program

During the six months ended June 30, 2020 and 2019, the Company did not repurchase any shares of common stock. See Note 6 ‘‘Shareholders’ Equity’’ to the unaudited condensed consolidated financial statements for additional information on the Company’s share repurchase program.

Off-Balance Sheet Arrangements

See Note 9 ‘‘Commitments and Contingencies’’ to the unaudited condensed consolidated financial statements for information on the Company’s lease guarantees.

Critical Accounting Policies

The Company prepares the unaudited condensed consolidated financial statements in conformity with generally accepted accounting principles, which require management to make certain estimates and apply judgment. Estimates and judgments are based on historical experience, current trends and other factors that management believes to be important at the time the unaudited condensed consolidated financial statements are prepared. On a regular basis, the Company reviews its accounting policies and how they are applied and disclosed in the unaudited condensed consolidated financial statements. While the Company believes the historical experience, current trends and other factors considered by management support the preparation of the unaudited condensed consolidated financial statements in conformity with generally accepted accounting principles, actual results could differ from estimates, and such differences could be material.

Measurement of Credit Losses on Financial Instruments

Effective January 1, 2020, the Company adopted Accounting Standards Update 2016-13, Financial Instruments - Credit Losses (Topic 326). This standard requires the use of a forward-looking expected credit loss impairment model for trade and other receivables, held-to-maturity debt securities, loans and other instruments. This standard also requires impairments and recoveries for available-for-sale debt securities to be recorded through an allowance account and revises certain disclosure requirements. The Company adopted the credit loss impairment model on a modified retrospective basis and recorded a $3 million cumulative effect adjustment to reduce retained earnings as of the adoption date. The Company adopted the available-for-sale debt security impairment model on a prospective basis. The adoption of this standard did not have a material impact on the Company’s consolidated operating results, cash flows or financial condition. See Note 1 ‘‘Significant Accounting Policies’’ to the unaudited condensed consolidated financial statements for a discussion of the adoption of this new accounting standard and associated updates to the Company’s accounting policies from those previously disclosed in the 2019 Form 10-K.

Recoverability of Goodwill

During 2019, the Company performed its required annual impairment test of goodwill. The results of this impairment test indicated that there was no impairment of goodwill as of the testing date. The goodwill impairment test resulted in the fair values of all of the Company’s reporting units exceeding their carrying values by significant margins, with the exception of the Commercial Business and LTC reporting units, which exceeded their carrying values by approximately 4% and 9%, respectively.

In connection with the Aetna Acquisition in November 2018, the Company added the Health Care Benefits segment which includes the Commercial Business reporting unit. The transaction was accounted for using the acquisition method of accounting which requires, among other things, the assets acquired and liabilities assumed to be recognized at their fair values at the date of acquisition. As a result, at the time of the acquisition the fair value of the Commercial Business reporting unit was equal to its carrying value. Given the close proximity of the Aetna Acquisition to the 2019 annual impairment test of goodwill, as expected, the fair value of the Commercial Business reporting unit remained relatively in line with the carrying value of the reporting unit. In addition, the Company has experienced declines in its Commercial Insured medical membership subsequent to the closing date of the Aetna Acquisition and may continue to do so for a number of reasons, including customers continuing to migrate from Insured to ASC products. The Company’s fair value estimate is sensitive to significant assumptions including changes in medical membership, revenue growth rate, operating income and the discount rate.

Although the Company believes the financial projections used to determine the fair value of the LTC reporting unit in the third quarter of 2019 were reasonable and achievable, the LTC reporting unit has faced challenges that affect the Company’s ability to grow the LTC reporting unit’s business at the rate estimated when such goodwill impairment test was performed and may continue to do so. These challenges and some of the key assumptions included in the Company’s financial projections to

62


determine the estimated fair value of the LTC reporting unit include client retention rates; occupancy rates in skilled nursing facilities; the financial health of skilled nursing facility customers; facility reimbursement pressures; the Company’s ability to execute its senior living initiative; the Company’s ability to make acquisitions and integrate those businesses into its LTC operations in an orderly manner; and the Company’s ability to extract cost savings from labor productivity and other initiatives. The fair value of the LTC reporting unit also is dependent on market multiples of peer group companies and the risk-free interest rate environment, which impacts the discount rate used in the discounted cash flow valuation method. If the LTC reporting unit does not achieve its forecasts, it is reasonably possible in the near term that the goodwill of the LTC reporting unit could be deemed to be impaired by a material amount. As of June 30, 2020, the goodwill balance in the LTC reporting unit was $431 million.

The COVID-19 pandemic severely impacted global economic activity in the first half of 2020, including the businesses of some of the Company’s customers, and caused significant volatility and negative pressure in the capital markets. In addition to adversely affecting the Company’s businesses, which may have a material adverse impact on the Company’s profitability and cash flows, these developments may adversely affect the timing and collectability of payments to the Company from customers, clients, government payers and members as a result of the impact of COVID-19 on them. As a result of COVID-19, we expect a continued adverse impact on medical membership in our Commercial business due to reductions in workforce at our existing customers (including due to business failures) as well as reduced willingness to change benefit providers by prospective customers. We also expect COVID-19 may continue to have an adverse impact on the financial health of our long-term care facility customers due to declines in occupancy rates, which may be magnified due to the concentration of higher risk individuals served. For further information regarding the potential adverse impact of COVID-19 on the Company, please see “Risk Factors” in Part II, Item 1A of this report. The COVID-19 pandemic continues to evolve. We believe COVID-19’s impact on our businesses, operating results, cash flows and/or financial condition primarily will be driven by the geographies impacted and the severity and duration of the pandemic; the pandemic’s impact on the U.S. and global economies and consumer behavior and health care utilization patterns; and the timing, scope and impact of stimulus legislation as well as other federal, state and local governmental responses to the pandemic. Those primary drivers are beyond our knowledge and control. As a result, the impact COVID-19 will have on our businesses, operating results, cash flows and/or financial condition is uncertain, but the impact could be adverse and material. COVID-19 also may result in legal and regulatory proceedings, investigations and claims against us. If the Company’s businesses, results of operations, financial condition and/or cash flows are materially adversely affected, the goodwill of the LTC and Commercial Business reporting units could be deemed to be impaired by a material amount.

For a full description of the Company’s other critical accounting policies, see “Critical Accounting Policies” in Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations” of the 2019 Form 10-K.

Cautionary Statement Concerning Forward-Looking Statements

The Private Securities Litigation Reform Act of 1995 (the “Reform Act”) provides a “safe harbor” for forward-looking statements, so long as (1) those statements are identified as forward-looking and (2) the statements are accompanied by meaningful cautionary statements that identify important factors that could cause actual results to differ materially from those discussed in the statement. We want to take advantage of these safe harbor provisions.

Certain information contained in this Quarterly Report on Form 10-Q (this “report”) is forward-looking within the meaning of the Reform Act or SEC rules. This information includes, but is not limited to: “COVID-19 and 2020 Outlook” and “Government Regulation” of Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) included in Part I, Item 2, “Quantitative and Qualitative Disclosures About Market Risk” included in Part I, Item 3, and “Risk Factors” included in Part II, Item 1A of this report. In addition, throughout this report and our other reports and communications, we use the following words or variations or negatives of these words and similar expressions when we intend to identify forward-looking statements:

·
Anticipates
·
Believes
·
Can
·
Continue
·
Could
·
Estimates
·
Evaluate
·
Expects
·
Explore
·
Forecast
·
Guidance
·
Intends
·
Likely
·
May
·
Might
·
Outlook
·
Plans
·
Potential
·
Predict
·
Probable
·
Projects
·
Seeks
·
Should
·
View
·
Will

All statements addressing the future operating performance of CVS Health or any segment or any subsidiary and/or future events or developments, including statements relating to the projected impact of COVID-19 on the Company’s businesses,

63


investment portfolio, operating results, cash flows and/or financial condition; statements relating to corporate strategy; statements relating to future revenue or adjusted revenue, operating income or adjusted operating income, earnings per share or adjusted earnings per share, Pharmacy Services segment business, sales results and/or trends and/or operations, Retail/LTC segment business, sales results and/or trends and/or operations, Health Care Benefits segment business, sales results and/or trends, medical cost trends, medical membership, Medicare Part D membership, medical benefit ratios and/or operations, incremental investment spending, interest expense, effective tax rate, weighted-average share count, cash flow from operations, net capital expenditures, cash available for debt repayment, integration synergies, net synergies, integration costs, enterprise modernization, transformation, leverage ratio, cash available for enhancing shareholder value, inventory reduction, turn rate and/or loss rate, debt ratings, the Company’s ability to attract or retain customers and clients, store development and/or relocations, new product development, and the impact of industry and regulatory developments; and statements expressing optimism or pessimism about future operating results or events, are forward-looking statements within the meaning of the Reform Act.

Forward-looking statements rely on a number of estimates, assumptions and projections concerning future events, and are subject to a number of significant risks and uncertainties and other factors that could cause actual results to differ materially from those statements. Many of these risks and uncertainties and other factors are outside our control. Certain of these risks and uncertainties and other factors are described under “Risk Factors” included in Item 1A of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 and/or under “Risk Factors” included in Part II, Item 1A of this report; these are not the only risks and uncertainties we face. There can be no assurance that the Company has identified all the risks that affect it. Additional risks and uncertainties not presently known to the Company or that the Company currently believes to be immaterial also may adversely affect the Company’s businesses. If any of those risks or uncertainties develops into actual events, those events or circumstances could have a material adverse effect on the Company’s businesses, operating results, cash flows, financial condition and/or stock price, among other effects.

You should not put undue reliance on forward-looking statements. Any forward-looking statement speaks only as of the date of this report, and we disclaim any intention or obligation to update or revise forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise.

64


Item 3.
Quantitative and Qualitative Disclosures About Market Risk

The Company’s earnings and financial condition are exposed to interest rate risk, credit quality risk, market valuation risk, foreign currency risk, commodity risk and operational risk.

Evaluation of Interest Rate and Credit Quality Risk

The Company manages interest rate risk by seeking to maintain a tight match between the durations of assets and liabilities when appropriate. The Company manages credit quality risk by seeking to maintain high average credit quality ratings and diversified sector exposure within its debt securities portfolio. In connection with its investment and risk management objectives, the Company also uses derivative financial instruments whose market value is at least partially determined by, among other things, levels of or changes in interest rates (short-term or long-term), duration, prepayment rates, equity markets or credit ratings/spreads. The Company’s use of these derivatives is generally limited to hedging risk and has principally consisted of using interest rate swaps, treasury rate locks, forward contracts, futures contracts, warrants, put options and credit default swaps. These instruments, viewed separately, subject the Company to varying degrees of interest rate, equity price and credit risk. However, when used for hedging, the Company expects these instruments to reduce overall risk.

Investments

The Company’s investment portfolio supported the following products at June 30, 2020 and December 31, 2019:
In millions
June 30,
2020
 
December 31,
2019
Experience-rated products
$
1,050

 
$
1,100

Remaining products
20,140

 
18,587

Total investments
$
21,190

 
$
19,687


Investment risks associated with experience-rated products generally do not impact the Company’s operating results. The risks associated with investments supporting experience-rated pension and annuity products in the large case pensions business in the Company’s Corporate/Other segment are assumed by the contract holders and not by the Company (subject to, among other things, certain minimum guarantees). Assets supporting experience-rated products may be subject to contract holder or participant withdrawals.

The debt securities in the Company’s investment portfolio had an average credit quality rating of A at both June 30, 2020 and December 31, 2019 with approximately $5.3 billion and $4.4 billion rated AAA at June 30, 2020 and December 31, 2019, respectively. The debt securities that were rated below investment grade (that is, having a credit quality rating below BBB-/Baa3) were $1.4 billion and $1.2 billion at June 30, 2020 and December 31, 2019, respectively (of which 3% and 4% at June 30, 2020 and December 31, 2019, respectively, supported experience-rated products).

At June 30, 2020 and December 31, 2019, the Company held $344 million and $333 million, respectively, of municipal debt securities that were guaranteed by third parties, representing 2% of total investments at both June 30, 2020 and December 31, 2019. These securities had an average credit quality rating of AA at both June 30, 2020 and December 31, 2019 with the guarantee. These securities had an average credit quality rating of A+ at both June 30, 2020 and December 31, 2019, respectively, without the guarantee. The Company does not have any significant concentration of investments with third party guarantors (either direct or indirect).

The Company generally classifies debt securities as available for sale, and carries them at fair value on the unaudited condensed consolidated balance sheets. At both June 30, 2020 and December 31, 2019, less than 1% of debt securities were valued using inputs that reflect the Company’s assumptions (categorized as Level 3 inputs in accordance with accounting principles generally accepted in the United States of America). See Note 4 ‘‘Fair Value’’ included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019 for additional information on the methodologies and key assumptions used to determine the fair value of investments. For additional information related to investments, see Note 2 ‘‘Investments’’ to the unaudited condensed consolidated financial statements.

The Company regularly reviews debt securities in its portfolio to determine whether a decline in fair value below the cost basis or carrying value has occurred. If a debt security is in an unrealized loss position and the Company has the intent to sell the security, or it is more likely than not that the Company will have to sell the security before recovery of its amortized cost basis, the amortized cost basis of the security is written down to its fair value and the difference is recognized in net income. If a debt

65


security is in an unrealized loss position and the Company does not have the intent to sell and it is more likely than not that the Company will not have to sell such security before recovery of its amortized cost basis, the Company bifurcates the impairment into credit-related and non-credit related components. The amount of the credit-related component is recorded as an allowance for credit losses and recognized in net income, and the amount of the non-credit related component is included in other comprehensive income. The accounting for and measurement of credit losses on financial instruments is considered a critical accounting policy. See Note 1 ‘‘Significant Accounting Policies’’ to the unaudited condensed consolidated financial statements for a discussion of the Company’s accounting policy for debt securities.

Evaluation of Market Valuation Risks

The Company regularly evaluates its risk from market-sensitive instruments by examining, among other things, levels of or changes in interest rates (short-term or long-term), duration, prepayment rates, equity markets and/or credit ratings/spreads. The Company also regularly evaluates the appropriateness of investments relative to management-approved investment guidelines (and operates within those guidelines) and the business objectives of its portfolios.

On a quarterly basis, the Company reviews the impact of hypothetical net losses in its investment portfolio on the Company’s consolidated near-term financial condition, operating results and cash flows assuming the occurrence of certain reasonably possible changes in near-term market rates and prices. Interest rate changes (whether resulting from changes in treasury yields or credit spreads or other factors) represent the most material risk exposure category for the Company. The Company has estimated the impact on the fair value of market sensitive instruments based on the net present value of cash flows using a representative set of likely future interest rate scenarios. The assumptions used were as follows: an immediate increase of 100 basis points in interest rates (which the Company believes represents a moderately adverse scenario) and an immediate decrease of 15% in prices for publicly traded domestic equity securities.

Assuming an immediate increase of 100 basis points in interest rates, the theoretical decline in the fair values of market sensitive instruments at June 30, 2020 is as follows:

The fair value of long-term debt would decline by approximately $5.2 billion ($6.6 billion pretax). Changes in the fair value of long-term debt do not impact the Company’s operating results or financial condition.
The theoretical reduction in the fair value of debt investment securities partially offset by the theoretical reduction in the fair value of interest rate sensitive liabilities would result in a net decline in fair value of approximately $420 million ($530 million pretax) related to continuing non-experience-rated products. Reductions in the fair value of investment securities would be reflected as an unrealized loss in equity, as the Company classifies these debt securities as available for sale. The Company does not record liabilities at fair value.

If the value of the Company’s publicly traded domestic equity securities were to decline by 15%, this would result in a net decline in fair value of $5 million ($6 million pretax).

Based on overall exposure to interest rate risk and equity price risk, the Company believes that these changes in market rates and prices would not materially affect consolidated near-term financial condition, operating results or cash flows as of June 30, 2020.

Evaluation of Foreign Currency and Commodity Risk

At June 30, 2020 and December 31, 2019, the Company did not have any material foreign currency exchange rate or commodity derivative instruments in place and believes its exposure to foreign currency exchange rate risk is not material.

At June 30, 2020 and December 31, 2019, 5.2% and 6.1%, respectively, of the Company’s investment portfolio was comprised of investments that have exposure to the oil and gas industry, with more than half that amount comprised of investment grade rated debt securities. These exposures are experiencing varied degrees of financial strains in the current depressed oil and gas price environment, and the likelihood of the Company’s portfolio incurring additional realized capital losses on these exposures may increase if such depressed prices persist and/or decline further.

Evaluation of Operational Risks

The Company also faces certain operational risks. Those risks include risks related to the COVID-19 pandemic and risks related to information security, including cybersecurity.


66


The spread of COVID-19, or actions taken to mitigate its spread, could have material and adverse effects on our ability to operate our businesses effectively, including as a result of the complete or partial closure of facilities or labor shortages. Disruptions in our supply chains, our distribution chains and/or public and private infrastructure, including communications, financial services and supply chains, could materially and adversely impact our business operations. We have transitioned a significant subset of our colleagues to a remote work environment in an effort to mitigate the spread of COVID-19, as have a significant number of our third-party service providers, which may amplify certain risks to our businesses, including an increased demand for information technology resources, increased risk of phishing and other cyber attacks, increased risk of unauthorized dissemination of sensitive personal information or proprietary or confidential information about us or our medical members or other third-parties and increased risk of business interruptions.

The Company and its vendors have experienced and continue to experience a variety of cyber attacks, and the Company and its vendors expect to continue to experience cyber attacks going forward. Among other things, the Company and its vendors have experienced automated attempts to gain access to public facing networks, brute force, SYN flood and distributed denial of service attacks, attempted malware infections, vulnerability scanning, ransomware attacks, spear-phishing campaigns, mass reconnaissance attempts, injection attempts, phishing, PHP injection and cross-site scripting. The Company also has seen an increase in attacks designed to obtain access to consumers’ accounts using illegally obtained demographic information. The Company is dedicating and will continue to dedicate significant resources and incur significant expenses to maintain and update on an ongoing basis the systems and processes that are designed to mitigate the information security risks it faces and protect the security of its computer systems, software, networks and other technology assets against attempts by unauthorized parties to obtain access to confidential information, destroy data, disrupt or degrade service, sabotage systems or cause other damage. The impact of cyber attacks has not been material to the Company’s operations or operating results through June 30, 2020. The Board of Directors of CVS Health Corporation and its Audit Committee and Nominating and Corporate Governance Committee are regularly informed regarding the Company’s information security policies, practices and status.

Item 4.
Controls and Procedures

Evaluation of disclosure controls and procedures: The Company’s Chief Executive Officer and Chief Financial Officer, after evaluating the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as defined in Securities Exchange Act Rules 13a‑15(f) and 15d‑15(f)) as of June 30, 2020, have concluded that as of such date the Company’s disclosure controls and procedures were adequate and effective and designed to provide reasonable assurance that material information relating to the Company and its subsidiaries would be made known to such officers on a timely basis.

Changes in internal control over financial reporting: There has been no change in the Company’s internal control over financial reporting identified in connection with the evaluation required by paragraph (d) of Rule 13a-15 or Rule 15d-15 that occurred in the three months ended June 30, 2020 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

Part II.
Other Information

Item 1.
Legal Proceedings

The information contained in Note 9 ‘‘Commitments and Contingencies’’ contained in “Notes to Condensed Consolidated Financial Statements (Unaudited)” in Part I, Item 1 of this Quarterly Report on Form 10-Q is incorporated by reference herein.

Item 1A.
Risk Factors

The following information supplements the risk factors described in Item 1A of the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019 (the “2019 10-K”) and should be read in conjunction with the risk factors described in the 2019 10-K. The COVID-19 pandemic underscores and amplifies certain risks we face in our businesses, including those discussed in the 2019 10-K. Due to the unprecedented nature of the pandemic, we cannot identify all of the risks we face from the pandemic.

The spread of, impact of and response to coronavirus disease 2019, or COVID-19, underscores and amplifies certain risks we face, including those discussed in our Form 10-K for the fiscal year ended December 31, 2019. The impact COVID-19 will have on our businesses, operating results, cash flows and/or financial condition is uncertain, but the impact could be material and adverse.


67


Coronavirus disease 2019 (“COVID-19”) has spread to every state in the U.S., has been declared a pandemic by the World Health Organization and has severely impacted, and is expected to continue to severely impact, the economies of the U.S. and other countries around the world.

The legislative and regulatory environment governing our businesses is dynamic and changing frequently, including the Families First Coronavirus Response Act (the “Families First Act”), the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) and mandated increases to the medical services we must pay for without a corresponding increase in the premiums we receive in our Health Care Benefits insurance products where we assume all or a majority of the risk for medical and dental care costs (our “Insured” products). As a result of COVID-19, including legislative and/or regulatory responses to COVID-19, the premiums we charge in our Insured Health Care Benefits products may prove to be insufficient to cover the cost of medical services delivered to our Insured medical members, which may increase significantly as a result of higher utilization rates of medical facilities and services and other increases in associated hospital and pharmaceutical costs. Federal, state and local governmental policies and initiatives to reduce the transmission of COVID-19, including shelter-in-place orders and social distancing directives, may not effectively combat the severity and/or duration of the COVID-19 pandemic and have resulted in, among other things, a reduction in utilization of medical services (“utilization”) that is discretionary, the cancellation of elective medical procedures, reduced customer traffic and front store sales in our retail pharmacies, our customers being ordered to close or severely curtail their operations, the adoption of work-from-home policies and a reduction in diagnostic reporting due to reductions in health care provider visits and restrictions on our access to providers’ medical records, all of which impact our businesses. Among other impacts of these policies and initiatives on our businesses, we expect changes in medical claims submission patterns and an adverse impact on (i) drug utilization due to the reduction in discretionary visits with health care providers; (ii) front store sales as a result of reduced customer traffic in our retail pharmacies due to shelter-in-place orders and COVID-19 related unemployment; (iii) medical membership in our Health Care Benefits segment and covered lives in our PBM clients due to reductions in workforce at our existing customers (including due to business failures) as well as reduced willingness to change benefits providers by prospective customers; (iv) benefit costs due to COVID-19 related support programs we have put in place for our medical members and mandated increases to the medical services we must pay for without a corresponding increase in the premiums we receive in our Insured Health Care Benefits products; and (v) the amount, timing and collectability of payments to the Company from customers, clients, government payers and members as a result of the impact of COVID-19 on them. Over time, these policies and initiatives also may cause us to experience increased benefit costs and/or decreased revenues in our Health Care Benefits segment if, as a result of our medical members not seeing their health care providers as a result of COVID-19, we are unable to implement clinical initiatives to manage benefit costs and chronic conditions of our medical members and appropriately document their risk profiles.

In addition, in response to COVID-19, during the first half of 2020, we began to offer our medical members expanded benefit coverage and became obligated by governmental action to provide other additional coverage. This expanded benefit coverage is being provided without a corresponding increase in the premiums we receive in our Insured Health Care Benefits products. We also are taking actions designed to help provide financial and administrative relief for the health care provider community. Such measures and any further steps we take or are required to take to expand or otherwise modify the services delivered to our Health Care Benefits members, provide relief for the health care provider community, or in connection with the relaxation of shelter-in-place orders and social distancing directives and other restrictions on movement and economic activity intended to reduce the spread of COVID-19, including the potential for widespread testing, and vaccination once available, as a component of lifting those measures, could adversely impact our benefit costs, medical benefit ratio and operating results.

The various initiatives we have implemented to slow and/or reduce the impact of COVID-19, such as colleagues working remotely and installing protective equipment in our retail pharmacies, and the COVID-19-related support programs we have put in place for our customers, medical members and colleagues have increased our operating expenses and reduced the efficiency of our operations. Our operating results will continue to be adversely affected so long as these initiatives continue or if they are expanded. In addition, the adverse economic conditions in the U.S. and abroad caused by COVID-19 are having, and are expected to continue to have, a significant adverse impact on our net investment income and the value of our investment portfolio.

The spread of COVID-19, or actions taken to mitigate its spread, could have material and adverse effects on our ability to operate our businesses effectively, including as a result of the complete or partial closure of facilities, labor shortages and/or financial difficulties experienced by third-party service providers. Disruptions in our supply chains, our distribution chains and/or public and private infrastructure, including communications, financial services and supply chains, could materially and adversely impact our business operations. We have transitioned a significant subset of our colleagues to a remote work environment in an effort to mitigate the spread of COVID-19, as have a significant number of our third-party service providers, which may amplify certain risks to our businesses, including an increased demand for information technology resources, increased risk of phishing and other cybersecurity attacks, increased risk of unauthorized dissemination of sensitive personal

68


information or proprietary or confidential information about us or our medical members or other third-parties and increased risk of business interruptions.

The COVID-19 pandemic continues to evolve. We believe COVID-19’s impact on our businesses, operating results, cash flows and/or financial condition primarily will be driven by the geographies impacted and the severity and duration of the pandemic; the pandemic’s impact on the U.S. and global economies and consumer behavior and health care utilization patterns; and the timing, scope and impact of stimulus legislation as well as other federal, state and local governmental responses to the pandemic. Those primary drivers are beyond our knowledge and control. As a result, the impact COVID-19 will have on our businesses, operating results, cash flows and/or financial condition is uncertain, but the impact could be adverse and material. COVID-19 also may result in legal and regulatory proceedings, investigations and claims against us.

A number of factors, many of which are beyond our control, including COVID-19 and related testing and vaccinations, when available, contribute to rising health care and other benefit costs. We may not be able to accurately forecast health care and other benefit costs, which could adversely affect our Health Care Benefits segment’s operating results. There can be no assurance that future health care and other benefits costs will not exceed our projections.

As a result of COVID-19, the current economic environment is adverse and less predictable than recently experienced, which has caused and may continue to cause unanticipated and significant volatility in our health care and other benefits costs, including COVID-19 related testing and vaccination (when available) and post-acute care skilled nursing facility and behavioral health costs. Premiums for our Insured Health Care Benefits products, which comprised 91% of our Health Care Benefits revenues for 2019, are priced in advance based on our forecasts of health care and other benefit costs during a fixed premium period, which is generally twelve months. These forecasts are typically developed several months before the fixed premium period begins, are influenced by historical data (and recent historical data in particular), are dependent on our ability to anticipate and detect medical cost trends and changes in our members’ behavior and health care utilization patterns and medical claim submission patterns and require a significant degree of judgment. For example, our revenue on Medicare policies is based on bids submitted in June of the year before the contract year. Cost increases in excess of our projections cannot be recovered in the fixed premium period through higher premiums. As a result, our profits are particularly sensitive to the accuracy of our forecasts of the increases in health care and other benefit costs that we expect to occur and our ability to anticipate and detect medical cost trends. For 2020 those forecasts do not include any projections for COVID-19 related costs, including COVID-19 related testing and vaccination costs, post-acute care skilled nursing facility and behavioral health costs and government mandated and voluntary expansions of benefits coverage which may be significant. During periods such as 2020 when health care and other benefit costs, utilization and/or medical costs trends experience significant volatility and medical claim submission patterns are changing rapidly as a result of COVID-19, accurately detecting, forecasting, managing, reserving and pricing for our (and our self-insured customers’) medical cost trends and incurred and future health care and other benefits costs is more challenging. There can be no assurance regarding the accuracy of the health care or other benefit cost projections reflected in our pricing, and our health care and other benefit costs (including COVID-19 related testing and vaccination (when available) and post-acute care skilled nursing facility and behavioral health costs) are affected by COVID-19 and other external events over which we have no control. Even relatively small differences between predicted and actual health care and other benefit costs as a percentage of premium revenues can result in significant adverse changes in our Health Care Benefits segment’s operating results.

A number of factors contribute to rising health care and other benefit costs, including COVID-19, previously uninsured members entering the health care system, changes in members’ behavior and health care utilization patterns, turnover in our membership, additional government mandated benefits or other regulatory changes (including under the Families First Act and the CARES Act), changes in the health status of our members, the aging of the population and other changing demographic characteristics, advances in medical technology, increases in the number and cost of prescription drugs (including specialty pharmacy drugs and ultra-high cost drugs and therapies), direct-to-consumer marketing by drug manufacturers, the increasing influence of social media on our members’ health care utilization and other behaviors, changes in health care practices and general economic conditions (such as inflation and employment levels). In addition, government-imposed limitations on Medicare and Medicaid reimbursements to health plans and providers have caused the private sector to bear a greater share of increasing health care and other benefits costs over time, and future amendments or repeal or replacement of the ACA that increase the uninsured population may amplify this problem. Other factors that affect our health care and other benefit costs include epidemics or other pandemics, changes as a result of the ACA, changes to the ACA and other changes in the regulatory environment, the evolution toward a consumer driven business model, new technologies, influenza related health care costs (which may be substantial and were higher than we projected for the 2019-2020 influenza season), clusters of high-cost cases, health care provider and member fraud, and numerous other factors that are or may be beyond our control.


69


Furthermore, if we are not able to accurately and promptly anticipate and detect medical cost trends or accurately estimate the cost of incurred but not yet reported claims or reported claims that have not been paid, our ability to take timely corrective actions to limit future health care costs and reflect our current benefit cost experience in our pricing process may be limited, which would further amplify the extent of any adverse impact on our operating results. These risks are particularly acute during periods such as 2020 when health care and other benefit costs, utilization and/or medical cost trends experience significant volatility and medical claim submission patterns are changing rapidly as a result of COVID-19. Such risks are further magnified by the ACA and other existing and future legislation and regulations that limit our ability to price for our projected and/or experienced increases in utilization and/or medical cost trends.

There can be no assurance that future health care and other benefits costs will not exceed our projections.

Adverse economic conditions in the U.S. and abroad can materially and adversely impact our businesses, operating results, cash flows and financial condition, and we do not expect these conditions to improve in the near future.

The COVID-19 pandemic, the availability and cost of credit and other capital, higher unemployment rates and other factors have contributed to adverse conditions in the global economy and significantly diminished expectations for the global economy, and particularly the U.S. economy, at least through the end of 2020 and possibly longer. Our customers, medical providers and the other companies with which we do business are generally headquartered in the U.S.; however many of our largest customers are global companies with operations around the world. As a result, adverse economic conditions in the U.S. and abroad, including those caused by COVID-19, can materially and adversely impact our businesses, operating results, cash flows and financial condition, including:

In our Pharmacy Services segment, by causing drug utilization to decline, reducing demand for PBM services and adversely affecting the financial health of our PBM clients.
In our Retail/LTC segment, by causing drug utilization to decline, changing consumer purchasing power, preferences and/or spending patterns leading to reduced consumer demand for products sold in our stores and adversely affecting the financial health of our LTC pharmacy customers.
By leading to reductions in workforce by our existing customers (including due to business failures), which would reduce our revenues, the number of covered lives in our PBM clients and/or the number of members our Health Care Benefits segment serves.
By leading our clients and customers and potential clients and customers, particularly those with the most employees or members, and state and local governments, to force us to compete more vigorously on factors such as price and service to retain or obtain their business.
By leading customers and potential customers of our Retail/LTC and Health Care Benefits segments to purchase fewer products and/or products that generate less profit for us than the ones they currently purchase or otherwise would have purchased.
By leading customers and potential customers of our Health Care Benefits segment, particularly smaller employers and individuals, to forego obtaining or renewing their health and other coverage with us.
In our Health Care Benefits segment, by causing unanticipated increases and volatility in utilization of medical and other covered services, including COVID-19 related testing, vaccination (when available) and behavioral health services, by our medical members, changes in medical claim submission patterns and/or increases in medical unit costs and/or provider behavior, each of which would increase our costs and limit our ability to accurately detect, forecast, manage, reserve and price for our (and our self-insured customers’) medical cost trends and incurred and future health care and other benefits costs.
By increasing medical unit costs and causing changes in provider behavior in our Health Care Benefits segment as hospitals and other providers attempt to maintain revenue levels in their efforts to adjust to their own COVID-19-related and other economic challenges.
By weakening the ability or perceived ability of the issuers and/or guarantors of the debt or other securities we hold in our investment portfolio to perform on their obligations to us, which could result in defaults in those securities and has reduced, and may further reduce, the value of those securities and has created, and may continue to create, net realized capital losses for us that reduce our operating results.
By weakening the ability of our customers, including self-insured customers in our Health Care Benefits segment, medical providers and the other companies with which we do business as well as our medical members to perform their obligations to us or causing them not to perform those obligations, either of which could reduce our operating results.
By weakening the ability of our former subsidiaries and/or their purchasers to satisfy their lease obligations that we have guaranteed and causing the Company to be required to satisfy those obligations.

70


By weakening the financial condition of other insurers, including long-term care insurers and life insurers, which increases the risk that we will receive significant assessments for obligations of insolvent insurers to policyholders and claimants.
By causing, over time, inflation that could cause interest rates to increase and thereby increase our interest expense and reduce our operating results, as well as decrease the value of the debt securities we hold in our investment portfolio, which would reduce our operating results and/or adversely affect our financial condition.

Furthermore, reductions in workforce by our customers can cause unanticipated increases in the health care and other benefits costs of our Health Care Benefits segment. For example, our business associated with members who have elected to receive benefits under Consolidated Omnibus Budget Reconciliation Act (known as “COBRA”) typically has a medical benefit ratio (“MBR”) that is significantly higher than our overall Commercial MBR.

There can be no assurance that our health care and other benefit costs, businesses, operating results, cash flows and/or financial condition will not be materially and adversely impacted by these economy-related conditions or other factors.

Item 2.
Unregistered Sales of Equity Securities and Use of Proceeds

(c) Stock Repurchases

The following table presents the total number of shares purchased in the three months ended June 30, 2020, the average price paid per share and the approximate dollar value of shares that still could have been purchased at the end of the applicable fiscal period, pursuant to the share repurchase program authorized by CVS Health Corporation’s Board of Directors on November 2, 2016. See Note 6 ‘‘Shareholders’ Equity’’ contained in “Notes to Condensed Consolidated Financial Statements (Unaudited)” in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional information.
Fiscal Period
Total Number
of Shares
Purchased
 
Average
Price Paid per
Share
 
Total Number of Shares
Purchased as Part of
Publicly Announced
Plans or Programs
 
Approximate Dollar
Value of Shares that
May Yet Be
Purchased Under the
Plans or Programs
April 1, 2020 through April 30, 2020

 
$

 

 
$
13,869,392,446

May 1, 2020 through May 31, 2020

 
$

 

 
$
13,869,392,446

June 1, 2020 through June 30, 2020

 
$

 

 
$
13,869,392,446

 

 
 
 

 
 

Item 3.        Defaults Upon Senior Securities

None.

Item 4.        Mine Safety Disclosures

Not Applicable.

Item 5.        Other Information

None.

71


Item 6. Exhibits

The exhibits listed in this Item 6 are filed as part of this Quarterly Report on Form 10-Q. Exhibits marked with an asterisk (*) are management contracts or compensatory plans or arrangements. Exhibits other than those listed are omitted because they are not required to be listed or are not applicable. Pursuant to Item 601(b)(4)(iii) of regulation S-K, the Registrant hereby agrees to furnish to the Securities and Exchange Commission a copy of any omitted instrument that is not required to be listed.

INDEX TO EXHIBITS
 
 
3 (ii)
Bylaws
 
 
3.1
 
 
10
Material Contracts
 
 
10.1
 
 
10.2*
 
 
10.3*
 
 
15
Letter re: unaudited interim financial information
 
 
15.1
 
 
31
Rule 13a-14(a)/15d-14(a) Certifications
 
 
31.1
 
 
31.2
 
 
32
Section 1350 Certifications
 
 
32.1
 
 
32.2
 
 
101
 
 
 
101
The following materials from the CVS Health Corporation Quarterly Report on Form 10-Q for the three and six months ended June 30, 2020 formatted in Inline XBRL: (i) the Condensed Consolidated Statements of Operations, (ii) the Condensed Consolidated Statements of Comprehensive Income, (iii) the Condensed Consolidated Balance Sheets, (iv) the Condensed Consolidated Statements of Cash Flows, (v) the Condensed Consolidated Statements of Shareholders’ Equity and (vi) the related Notes to Condensed Consolidated Financial Statements. The instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
 
 
104
 
 
 
104
Cover Page Interactive Data File - The cover page from the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2020, formatted in Inline XBRL (included as Exhibit 101).


72


SIGNATURES




Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


 
 
CVS HEALTH CORPORATION
 
 
 


Date:
August 5, 2020
By:
/s/ Eva C. Boratto
 
 
 
Eva C. Boratto
 
 
 
Executive Vice President and Chief Financial Officer
 
 
 
 
 

CVS Health (NYSE:CVS)
Historical Stock Chart
From Mar 2024 to Apr 2024 Click Here for more CVS Health Charts.
CVS Health (NYSE:CVS)
Historical Stock Chart
From Apr 2023 to Apr 2024 Click Here for more CVS Health Charts.