CBL Properties Announces Partnership With Happy Returns at Select Properties
October 01 2019 - 10:00AM
Business Wire
Easy, In-Person Returns At Happy Returns’
Return Bar Locations Now Available In Winston-Salem, N.C. And
Lexington, Ky.
CBL Properties (NYSE:CBL) will soon host Happy Returns’ Return
Bars at two of its premier properties, Hanes Mall in Winston-Salem,
North Carolina, and Fayette Mall in Lexington, Kentucky. Return
Bars are dedicated locations where consumers can exchange or return
items purchased online.
“We are excited to introduce Return Bars at these locations as
an innovative strategy to add convenience and value for our
shoppers,” said Stephen Lebovitz, chief executive officer, CBL
Properties. “Happy Returns is the leading returns solution for
online and omni-channel retailers, which will help to provide a
seamless experience for our guests.”
Beginning in mid-October, online shoppers who make purchases
from Happy Returns’ growing list of participating retailers can
return purchases in person, without a box or label, to the Customer
Service Centers at Hanes Mall and Fayette Mall. Refunds are
initiated immediately to shoppers.
CBL and Happy Returns expect to expand the service to other CBL
properties in the near future.
About Happy Returns
Happy Returns® provides comprehensive return solutions for the
world’s leading online and omni‑channel retailers and their
customers. With Happy Returns’ Full Stack Returns, retailers offer
customers a best-in-class branded online return and exchange flow
as well as the maximum flexibility for returning purchases.
Shoppers enjoy multiple ways to return: in-person via Happy
Returns’ nationwide network of 700 Return Bar® locations, through
the retailers’ own stores, or by carrier. Happy Returns provides
aggregated shipping and logistics across all channels with
optimized disposition to destinations of the retailers’ choice; all
with comprehensive reporting and analytics. The result is a
best-in-class experience for customers (NPS® of 95) with maximum
value for retailers.
About CBL Properties
Headquartered in Chattanooga, TN, CBL Properties owns and
manages a national portfolio of market-dominant properties located
in dynamic and growing communities. CBL’s portfolio is comprised of
108 properties totaling 68.2 million square feet across 26 states,
including 68 high-quality enclosed, outlet and open-air retail
centers and nine properties managed for third parties. CBL
continuously strengthens its company and portfolio through active
management, aggressive leasing and profitable reinvestment in its
properties. For more information visit cblproperties.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20191001005270/en/
Investor Contact: Katie Reinsmidt, Executive Vice President
& Chief Investment Officer, 423.490.8301,
Katie.Reinsmidt@cblproperties.com Media Contact: Stacey Keating,
Director of Public Relations & Corporate Communications,
423.490.8361, Stacey.Keating@cblproperties.com
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