SÃO PAULO, Sept. 7, 2020
/PRNewswire/ -- Costa Crociere, the leading cruise line in
Europe and a part of Carnival
Corporation & plc (NYSE/LSE: CCL; NYSE:
CUK), today announced the cancellation of the arrival of
its ships for the 2020-2021 season in South America.
All cruises aboard the Costa Fascinosa, Costa Luminosa and Costa
Pacifica ships in South America,
with embarkations scheduled for the period from November 2020 to April
2021, are canceled.
"Costa Cruises has been sailing in South America uninterrupted for 72 years and
we are committed to continue operating here," said Dario Rustico, executive president of Costa
Cruises for Central and South
America. "We look forward to resuming operations in the
region in the 2021-2022 season with two ships, continuing to offer
the best of Italy on board our
ships and a unique and yet exclusive experience for our South
American guests."
The cruise company is in contact with the travel agencies and
the guests who purchased the impacted cruises, to inform their
decision and communicate about the conversion of the amount paid
for the canceled cruise, minus the travel agent commission, in
credit to be used as payment (or part of payment), for reservations
made up to December 31, 2021, of any other cruise
departing until June 30, 2022,
under the terms of Law No. 14,046 of August
24, 2020.
When booking a new cruise by March
31, 2021, guests will also receive from Costa a bonus in the
form of credit, to use it on their next trip exclusively to pay
their expenses on board. The amount of the credit on board will be
R $400.00 per cabin for canceled
cruises of 1 to 5 nights, or R $800.00 per cabin for canceled cruises of 6 to 9
nights, or R $1,200.00 per cabin for
canceled cruises of over 10 nights. This additional credit will not
be combined with a similar bonus that has already been granted due
to any previous cancellation.
Costa will respect the decision of its guests. Although it is
not required by law to reimburse, Costa will process requests for
reimbursement within the period defined by Law 14,046 of 2020, that
is, up to 12 months from the closing date of the state of public
calamity recognized by Legislative Decree nº 6, of 2020. The amount
to be refunded will correspond to the amount received by Costa
Cruises for the canceled cruise, minus the commission paid to
travel agents, under the terms of the law.
In announcing this decision, Costa also announces the opening of
sales for the 2021-2022 season in South
America on Sept. 8.
The company will have two ships operating between December 2021 and April
2022 in the region.
With embarkations in Santos, the Costa Favolosa will have its
first regular cruise departing on December 5, 2021, and will offer 17
itineraries from six to seven nights, dedicated to the northeast
region of the country. Tourists from that region will be able to
embark in Salvador to experience
holidays onboard with the best Italian style product offered.
Costa Favolosa will offer three mini-cruises, from three to four
nights, and will have Christmas and New Year's Eve cruises on
Copacabana beach and Carnival. Thematic cruises are confirmed with
departure dates to be defined.
Confirmed for another summer in South American waters, Costa
Pacifica will have cruises of seven and eight nights through the
Prata region, with embarkations from Rio
de Janeiro, Buenos Aires
and Montevideo. On December 31,
2021, the ship will dock at Copacabana beach for a New
Year's Eve celebration.
The 2021-2022 season will still be marked by cruises between
Italy and Brazil and Brazil and Italy. These cruises allow guests to visit
different places in the world in a single voyage.
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content:http://www.prnewswire.com/news-releases/costa-crociere-suspends-2020-2021-season-in-south-america-and-announces-opening-of-2021-2022-season-sales-in-the-region-301124918.html
SOURCE Costa Cruises