SEATTLE, Aug. 31, 2020 /PRNewswire/ -- Seabourn,
the ultra-luxury resort at sea, announced today that it will cancel
additional voyages for three cruise ships in its fleet as a part of
its pause in global ship operations.
The announcement applies to Seabourn Ovation, Seabourn
Encore, and Seabourn Quest with each ship having a
different "effective through" date. Specific details are as
follows:
- Seabourn Ovation: with its operations pause
effective through January 3,
2021
- Seabourn Encore: with its operations pause
effective through January 6,
2021
- Seabourn Quest: with its operations pause
effective through May 10,
2021.
Seabourn is also announcing a revised delivery date for its new
ultra-luxury purpose-built expedition ship, Seabourn
Venture, which is now scheduled for December 1, 2021. The delay is because of
shipyard closures at T. Mariotti earlier this year as part of
responses to COVID-19, which resulted in disruptions to the overall
construction and finishing process for the ship.
The brand announced that Seabourn Quest will operate the
line's 2021-2022 award-winning Antarctica experience. Seabourn Venture
will debut in December 2021 with a
series of first-ever "Norwegian Winter" voyages where they may be
able to see the Northern Lights. Guests will be able to place a
future cruise deposit on the new Northern Lights itineraries.
Details about the revised inaugural season for Seabourn
Venture are currently being finalized and will be announced in
October. The brand has opened a wait list for guests interested in
the voyages from December 2021 to
April 2022. Guests currently booked
on the inaugural voyage for Seabourn Venture will be offered the
opportunity to sail on the new inaugural itinerary on a priority
basis before it is open for sale to the general public. Additional
details on rebooking for other affected Seabourn Venture voyages
will be shared with booked guests and travel advisors in
mid-October.
Due to the redeployment of Seabourn Quest to Antarctica, the line is cancelling Seabourn
Quest's Panama Canal voyages scheduled for November 7 - December 19, 2021.
Seabourn is continuing to assess the timing to resume operations
on Seabourn Odyssey in the Caribbean. As a courtesy to guests booked on
December sailings aboard Seabourn Odyssey, final payment
will now be due 60 days prior to departure.
Seabourn had previously announced a pause in its global ship
operations from March 14 through
May 2021, depending on the ship,
effectively cancelling all voyages for those ships scheduled to
operate during that timeframe. The decision to cancel additional
voyages is a proactive action to deal with the circumstances
continuing to evolve from the global response to the COVID-19
situation.
"Our utmost priority is the health, safety and well-being of our
guests, crew and the people in destinations. We recognize the long
lead time for planning an ultra-luxury Seabourn experience and with
that in mind, we proactively announce the cancellation of these
additional voyages," said Josh
Leibowitz, president of Seabourn. "We are working very
closely with science and medical advisors as well as our source and
destination markets to develop protocols for the ultimate return to
operations."
Seabourn will be communicating changes for voyages scheduled to
depart in the extension timeframe with all booked guests and their
travel advisors.
Guests who are currently confirmed on one of the affected
voyages on Seabourn Quest's Antarctica, Amazon, Panama Canal, South America and Transatlantic cruises
scheduled between November 7, 2020
and April 25, 2021, will
automatically be re-accommodated in the same suite on the same
voyage during Seabourn Quest's 2021-2022 season, at rate
paid, within 30 days, as well as receive a shipboard credit that is
calculated based upon voyage length. The shipboard credit is
$300 per suite for voyages up to 20
days in length and $500 per suite for
voyages of 21 days or more.
Guests booked on impacted cruises on Seabourn Encore and
Seabourn Ovation will automatically be cancelled and all
guests will receive Future Cruise Credits. They can also
request a full refund of monies paid to Seabourn. Specific details
are as follows:
- Paid in Full: those guests paid in full will receive
125% Future Cruise Credit of the base cruise fare paid to Seabourn.
Guests can also request a full refund of the monies paid to
Seabourn.
- Deposited bookings: those guests with deposited bookings
will receive a Future Cruise Credit valued at 125% of the deposit
amount paid, up to the base cruise fare paid to Seabourn. Guests
can also request a full refund of the monies paid to Seabourn.
The Future Cruise Credit is valid for 12 months from the
date of issue and may be used to book sailings departing through
Dec. 31, 2022. The amount of
non-cruise fare purchases may be transferred to a new
booking. Alternatively, guests may request a refund of the
monies paid to Seabourn, which will be reimbursed to the original
form of payment.
Guests and their travel advisors will be sent specific details
applicable to their booking. Seabourn asks guests and travel
advisors to use the online resources available on its website first
rather than calling the Reservation Call Center for information
about the cancellations due to the possibility
of high call volumes and the potential of
long on-hold wait times.
For reservations or more information about Seabourn, please
contact Seabourn at 1-800-929-9391 or visit www.seabourn.com.
About Seabourn:
Ultra-luxury Seabourn currently
operates a fleet of five modern ships and is a proud member of
World's Leading Cruise Lines. The exclusive alliance also includes
Carnival Cruise Lines, Holland America Line, Princess Cruises,
Cunard Line, Costa Cruises, AIDA, P&O Cruises UK, and P&O
Cruises Australia. Seabourn is a brand of Carnival Corporation and
plc (NYSE/LSE: CCL and NYSE: CUK). Seabourn is the official cruise
partner of UNESCO World Heritage under a multi-year agreement to
help promote sustainable tourism at World Heritage sites around the
world.
Find Seabourn on Twitter, Facebook, Instagram,
YouTube and Pinterest.
Notes to Editors:
Seabourn is consistently ranked among the world's top
travel choices by professional critics and the discerning readers
of prestigious travel publications such as Departures, Travel +
Leisure and Condé Nast Traveler. Its stylish,
distinctive cruising vacations are renowned for:
- Intimate ships with a private club atmosphere
- Intuitive, personalized service provided by staff passionate
about exceeding guests expectations
- Curated voyages to all seven continents delivering
award-winning experiences
- All ocean-front suites, luxuriously appointed
- Complimentary premium spirits and fine wines available on board
at all times
- Welcome Champagne and complimentary in-suite bar stocked with
your preferences
- Tipping is neither required, nor expected
- Finest resort at sea that is masterfully designed
- World-class dining, further enhanced through a culinary
partnership with Chef Thomas
Keller
- All dining venues are complimentary, dine where, when and with
whom you wish
- Seabourn Conversations, connecting with visionary experts
- Ventures by Seabourn™, optional shore excursions, enhance and
extend your experience in select destinations*^
- Select purposeful and sustainable travel experiences as the
Official Cruise Partner of UNESCO*
- Spa & Wellness with Dr. Andrew
Weil, featuring an exclusive mindful living program*
- An evening entertainment experience in collaboration with Sir
Tim Rice†
- Committed to environmental stewardship and sustainability
*Optional programs, for additional charge
^Available on Seabourn Odyssey, Seabourn Sojourn, Seabourn
Quest, Seabourn Encore, Seabourn Ovation
†Not available on board Seabourn Venture
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SOURCE Seabourn