KeyBank Honors webMethods as Its IT Vendor of the Year
October 09 2006 - 9:35AM
PR Newswire (US)
webMethods Praised for Keen Customer Commitment and Continued
Contribution to KeyBank's Strong Performance FAIRFAX, Va., Oct. 9
/PRNewswire/ -- webMethods, Inc. (NASDAQ:WEBM), a leading business
integration and optimization software company, today announced that
it was named both IT Vendor of the Year for enterprise technology
development and Most Improved IT Vendor for enterprise technology
operations by KeyBank, one of the nation's largest bank-based
financial services companies. Recognition by KeyBank's IT
development team of webMethods as its IT Vendor of the Year was
based on the zealous commitment webMethods has demonstrated to
advancing KeyBank's goals. webMethods' win as Most Improved IT
Vendor was determined based on the results of KeyBank's rigorous
Vendor Scorecard, which analyzes each vendor and its performance at
set intervals throughout the year. "At KeyBank, we cast an intense
focus on our customers and vendors, as both are imperative to the
success of our business," said Stephen Yates, executive vice
president and chief information officer, Keycorp. "As such, we're
delighted to honor webMethods as our IT Vendor of the Year for
enterprise technology development." As a financial services
organization, KeyBank is consistently challenged with ways to
reduce costs and differentiate itself in a crowded marketplace.
Leveraging webMethods Fabric(TM), KeyBank has deployed a
service-oriented architecture to more effectively streamline
business processes, reduce cycle time on the delivery of new
applications and services, and become more responsive to business
changes that impact customers and partners. Today, using webMethods
Fabric, KeyBank's business applications have real- time access to a
unified view of customer information across multiple technology
platforms and all of its accounts. As a result, KeyBank is now able
to offer customers a unique, tailored experience that
differentiates it from the competition. Taking this approach a step
further, KeyBank was subsequently able with webMethods' support to
leverage this platform to meet a host of additional regulatory
mandates, such as the USA Patriot Act and the FACT (Fair and
Accurate Credit Transactions) Act. "What we value most about
webMethods is that they have become a true partner to KeyBank,"
said Angi Bensinger, Sr. Vice President, Enterprise Distributed
Services, KeyBank. "Above and beyond the superior product it
delivers, webMethods continually brings fresh ideas to the table,
whether it is awareness of industry trends, interactions with other
customers, or exposure to next-generation technology." To garner
the Most Improved IT Vendor award, webMethods had to demonstrate
excellent performance on KeyBank's extensive Vendor Scorecard.
KeyBank uses this process to conduct a thorough review of each
vendor three times per year, rating areas such as the ability to
meet service-level agreements (SLAs), the number of service
requests that affect production and the competency of the vendor's
support team. "Our customer commitment has proven to be a key
differentiator as we consistently strive to be viewed as leaders in
the eyes of our customers," said David Mitchell, president and CEO,
webMethods, Inc. "As a result, we're extremely honored to be
recognized by KeyBank for our continuing contributions toward their
success. Having built our reputation on delivering business process
improvements, I'm equally delighted by the measurable strides in
performance that we've been able to make as this long-term
commitment often represents the difference between partners and
vendors." About KeyBank Cleveland-based KeyCorp is one of the
nation's largest bank-based financial services companies, with
assets of approximately $93 billion. Key companies provide
investment management, retail and commercial banking, consumer
finance, and investment banking products and services to
individuals and companies throughout the United States and, for
certain businesses, internationally. The company's businesses
deliver their products and services through branches and offices; a
network of approximately 2,200 ATMs; telephone banking centers
1-800-KEY2YOU(R) (1-800-539-2968); and a website, Key.com(R), that
provides account access and financial products 24 hours a day.
About webMethods, Inc. webMethods (NASDAQ:WEBM) provides business
integration software to integrate, assemble and optimize available
IT assets to drive business process productivity. webMethods
delivers an innovative, enterprise-class business integration
platform that incorporates proven integration technology with next
generation capabilities into one interoperable set of tools that
delivers a unique combination of efficiency, agility and control.
webMethods combines industry leadership with a zealous commitment
to customers to deliver tangible business value to more than 1,400
global customers. webMethods is headquartered in Fairfax, Va., with
offices throughout the U.S., Europe, Asia Pacific and Japan. More
information about the company can be found at
http://www.webmethods.com/. The webMethods name and logo are
registered trademarks of, and webMethods Fabric is a trademark of,
webMethods, Inc. All other marks mentioned are trademarks or
service marks of their respective companies. DATASOURCE:
webMethods, Inc. CONTACT: John Conley of webMethods,
+1-703-460-5996, Web site: http://www.webmethods.com/
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