Verizon Business and Walgreens Boots Alliance partner to power digital customer experiences at Walgreens stores nationwide
December 16 2020 - 6:30AM
Verizon Business and Walgreens Boots Alliance (WBA) today announced
a multi-year strategic partnership where Verizon will deploy their
Network as a Service (NaaS), an all-encompassing solution that will
deliver an enhanced customer experience to more than 9,000
Walgreens and Duane Reade retail locations across the US. The
foundation of the partnership is underpinned by the full breadth of
Verizon’s assets including LTE, 5G, and Verizon Media, which will
enable Verizon to continuously offer the latest in technological
and business process innovation.
“This is the largest, fully customized, Network as a Service
solution for a partner on this scale,” said Tami Erwin, Chief
Executive Officer, Verizon Business. “Working closely with
Walgreens to understand their focus areas, we’ve tailored an
offering that will meet their technology needs of today, and
quickly scale to offer a rolling deployment of 5G in Walgreens
locations, next-gen in-store experiences for customers and
employees, and future-proofed backend operations to enhance
efficiencies.”
“WBA’s digital transformation is focused on modernizing and
digitizing our company to provide customers with seamless and
personalized shopping experiences, whether in-store, online or in
the palm of their hand,” said Mike Maresca, Global Chief Technology
Officer, Walgreens Boots Alliance. “We continue to enhance our
business systems and processes both internally and with
industry-leading partners to meet the changing needs of Walgreens
customers and boost productivity across our workforce. Verizon’s 20
years of experience in this space will help transform our network
in the US and also serve as a foundation for our future digital
innovations.”
What Network as a Service is and why it
matters
Verizon Business’ network as a service (NaaS) is an on-demand
solution utilizing the latest connectivity, network and security
technologies. The on-demand offering takes multiple technologies,
and delivers a single solution to the customer to enable their
digital transformation. As technology evolves, customers like
Walgreens will have the newest technology almost instantly and can
focus on what matters to them most.
The 5G future and co-innovation
possibilities
Verizon’s 5G network is the foundational technology for
21st-century innovation. Businesses that make the decision to
invest in 5G now will be ahead of the curve and in a position to
lead their industry as 5G adoption increases. Things like augmented
and virtual reality experiences built on Verizon's 5G network will
be key in delivering lifestyle management solutions in areas such
as nutrition and wellness via customers’ delivery method of choice,
either remotely with digital devices and digital applications or
with an in-store expert enhanced with smart wearables in the
future.
About VerizonVerizon Communications Inc. (NYSE,
Nasdaq: VZ) was formed on June 30, 2000 and is celebrating its 20th
year as one of the world’s leading providers of technology,
communications, information and entertainment products and
services. Headquartered in New York City and with a presence around
the world, Verizon generated revenues of $131.9 billion in 2019.
The company offers data, video and voice services and solutions on
its award-winning networks and platforms, delivering on customers’
demand for mobility, reliable network connectivity, security and
control.
About Walgreens Boots AllianceWalgreens Boots
Alliance (Nasdaq: WBA) is a global leader in retail and wholesale
pharmacy, touching millions of lives every day through dispensing
and distributing medicines, its convenient retail locations,
digital platforms and health and beauty products. The company has
more than 100 years of trusted health care heritage and innovation
in community pharmacy and pharmaceutical wholesaling.
Including equity method investments, WBA has a presence in more
than 25 countries, employs more than 450,000 people and has more
than 21,000 stores.
WBA’s purpose is to help people across the world lead healthier
and happier lives. The company is proud of its contributions to
healthy communities, a healthy planet, an inclusive workplace and a
sustainable marketplace. WBA is a Participant of the United Nations
Global Compact and adheres to its principles-based approach to
responsible business.
WBA is included in FORTUNE’s 2020 list of the World’s Most
Admired Companies. This is the 27th consecutive year that WBA or
its predecessor company, Walgreen Co., has been named to the list.
More company information is available at
www.walgreensbootsalliance.com.
*© 2019, Fortune Media IP Limited. Used under license.
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Media contact: Kyle Ragonese
kyle.ragonese@verizon.com732.236.3526@KyleRagonese
Steven CohenSteven.cohen@walgreens.com847.282.2465
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