America’s Largest 5G Network Now Brings
Ultra Capacity 5G’s Game-Changing Speeds to 106 Million People and
Reaches 280 Million People Nationwide
Preliminary Fourth Quarter 2020
Customer Results Expected to Lead the Industry Again
- 1.7 million total net additions
- 1.6 million postpaid net additions
- 824,000 postpaid phone net additions
Preliminary Full-Year 2020 Customer
Results Highlighted by Record-High Postpaid Net
Additions
- 5.6 million total net additions
- 5.5 million postpaid net additions
- 2.2 million postpaid phone net additions
Expanding 5G Network
Leadership
- Extended Range 5G covers 280 million people across nearly 1.6
million square miles, nearly 4x more than Verizon and over 2.5x
more than AT&T
- Ultra Capacity 5G covers 106 million people, over 50x more than
Verizon's 5G Ultra Wideband, with nationwide coverage expected by
the end of 2021
T-Mobile US, Inc. (NASDAQ: TMUS) provided a preliminary view of
key customer results for the fourth quarter and full-year 2020,
including its highest postpaid net additions in company history at
5.5 million for the full-year 2020. In the fourth quarter, T-Mobile
is expected to lead the industry again across several key metrics
with 1.7 million total net additions, 1.6 million postpaid net
additions, and 824,000 postpaid phone net additions.
T-Mobile further expanded its 5G network leadership, now
reaching 280 million people and covering 106 million people with
Ultra Capacity 5G’s super-fast speeds enabled by mid-band (2.5 GHz)
and millimeter wave spectrum. The 106 million surpassed the
company’s aggressive goal to cover 100 million Americans by the end
of 2020 and compared to an estimated 2 million people covered by
Verizon’s Ultra Wideband 5G, showcasing T-Mobile’s dramatic lead in
the 5G race.
“Our focus on bringing unmatched value and experience to
customers while building and delivering the nation’s best 5G
network paid off with record-breaking results in 2020 (5.5 million
new postpaid customers!) – and we continue to be the growth leader
in wireless,” said Mike Sievert, T-Mobile CEO. “Our 5G leadership
position is getting stronger every day. We set some huge goals in
2020 that some thought were impossible, but we smashed them. Today,
T-Mobile’s high speed Ultra Capacity 5G covers over 50 times more
people than Verizon and it’s growing. We continue to demonstrate
that we are way ahead of the competition on 5G and poised to become
the country's overall network leader. The network performance we’re
delivering right here, right now, is setting the stage for what’s
next. This is what leadership looks like!”
Preliminary Fourth Quarter and
Full-Year 2020 Customer Results
- Total net customer additions were 1.7 million in Q4 2020
and 5.6 million for the full-year 2020, the highest annual number
in four years. The total customer count increased to a record-high
of 102.1 million.
- Postpaid net customer additions were 1.6 million in Q4
2020 and 5.5 million for the full-year 2020, the highest annual
number in company history.
- Postpaid phone net customer additions were 824,000 in Q4
2020 and 2.2 million for the full-year 2020. Postpaid phone churn
was 1.03% in Q4 2020 and 0.90% for the full-year 2020.
- Postpaid other net customer additions were 794,000 in Q4
2020 and 3.3 million for the full-year 2020, the highest annual
number in company history.
- Prepaid net customer additions were 84,000 in Q4 2020
and 145,000 for the full-year 2020. Prepaid churn was 2.92% in Q4
2020 and 3.03% for the full-year 2020.
Customer results for the fourth quarter and full-year 2020 are
preliminary and subject to change pending completion of year-end
closing review procedures. On April 1, 2020, T-Mobile completed its
merger with Sprint. The following table reflects the combined
company results of T-Mobile subsequent to the merger date for Q2
2020 through Q4 2020, while prior periods represent the historical
results of standalone T-Mobile.
Quarter
Year
(in thousands, except churn)
Q4 2020
Q3 2020
Q4 2019
2020
2019
Net customer additions
1,702
2,035
1,391
5,631
4,854
Postpaid net customer additions
1,618
1,979
1,314
5,486
4,515
Postpaid phone net customer additions
824
689
1,001
2,218
3,121
Postpaid other net customer additions
794
1,290
313
3,268
1,394
Prepaid net customer additions
84
56
77
145
339
Total customers, end of period (1)
102,064
100,362
67,894
102,064
67,894
Postpaid phone churn
1.03
%
0.90
%
1.01
%
0.90
%
0.89
%
Prepaid churn
2.92
%
2.86
%
3.97
%
3.03
%
3.82
%
- In Q2 2020 T-Mobile acquired the customers of Sprint and made
certain adjustments to align the customer reporting policies of
T-Mobile and Sprint, resulting in the acquisition of 29,228,000
additional customers, net of base adjustments. Please reference the
T-Mobile Quarterly Report for the quarterly period ended June 30,
2020, for a detailed reconciliation of the acquired customers and
base adjustments.
Expanding 5G Network
Leadership
T-Mobile is America’s 5G leader, delivering 5G speeds in more
places with the first and largest nationwide 5G network. T-Mobile’s
Extended Range 5G covers 280 million people across nearly 1.6
million square miles – offering nearly 4x more geographic coverage
than Verizon and over 2.5x more than AT&T.
T-Mobile's Ultra Capacity 5G, which is enabled by mid-band (2.5
GHz) and millimeter wave spectrum, has been rapidly expanding and
now covers 106 million people, over 50x more than Verizon's 5G
Ultra Wideband. Ultra Capacity 5G is available in more than 1,000
cities and towns across the country including major markets such as
Chicago, Houston, Los Angeles, New York City, Philadelphia, and
Washington D.C. The performance of Ultra Capacity 5G is incredible,
delivering download speeds in the 300 Mbps range and peak speeds
hitting one Gbps on compatible 5G devices.
The company expects its Ultra Capacity 5G service to reach
nationwide coverage by the end of 2021.
Contact Information
- Media Relations: mediarelations@t-mobile.com
- Investor Relations: investor.relations@t-mobile.com
T-Mobile Social Media
Investors and others should note that we announce material
financial and operational information to our investors using our
investor relations website, press releases, SEC filings and public
conference calls and webcasts. We also intend to use certain social
media accounts as means of disclosing information about us and our
services and for complying with our disclosure obligations under
Regulation FD (the @TMobileIR Twitter account (https://twitter.com/TMobileIR) and the
@MikeSievert Twitter (https://twitter.com/MikeSievert) account, which
Mr. Sievert also uses as a means for personal communications and
observations). The information we post through these social media
channels may be deemed material. Accordingly, investors should
monitor these social media channels in addition to following our
press releases, SEC filings and public conference calls and
webcasts. The social media channels that we intend to use as a
means of disclosing the information described above may be updated
from time to time as listed on our investor relations website.
About T-Mobile US, Inc.
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged
Un-carrier, delivering an advanced 4G LTE and transformative
nationwide 5G network that will offer reliable connectivity for
all. T-Mobile’s customers benefit from its unmatched combination of
value and quality, unwavering obsession with offering them the best
possible service experience and undisputable drive for disruption
that creates competition and innovation in wireless and beyond.
Based in Bellevue, Wash., T-Mobile provides services through its
subsidiaries and operates its flagship brands, T-Mobile and Metro
by T-Mobile. For more information please visit: http://www.t-mobile.com.
Forward-Looking
Statements
This communication includes forward-looking statements within
the meaning of the Private Securities Litigation Reform Act of
1995. All statements other than statements of historical fact,
including information concerning T-Mobile US, Inc.’s future results
of operations, are forward-looking statements. These
forward-looking statements are generally identified by the words
“anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,”
“could” or similar expressions. Forward-looking statements are
based on current expectations and assumptions, which are subject to
risks and uncertainties and may cause actual results to differ
materially from the forward-looking statements. Important factors
that could affect future results and cause those results to differ
materially from those expressed in the forward-looking statements
include, among others, the following: the failure to realize the
expected benefits and synergies of the merger with Sprint
Corporation (“Sprint”), pursuant to the Business Combination
Agreement with Sprint and the other parties named therein (as
amended, the “Business Combination Agreement”), and the other
transactions contemplated by the Business Combination Agreement
(collectively, the “Transactions”) in the expected timeframes, in
part or at all; adverse economic, political or market conditions in
the U.S. and international markets, including those caused by the
coronavirus disease 2019 (“COVID-19”) pandemic, and the impact that
any of the foregoing may have on us and our customers and other
stakeholders; costs of or difficulties in integrating Sprint’s
network and operations into our network and operations, including
intellectual property and communications systems, administrative
and information technology infrastructure and accounting, financial
reporting and internal control systems; changes in key customers,
suppliers, employees or other business relationships as a result of
the consummation of the Transactions; the risk that our business,
investor confidence in our financial results and stock price may be
adversely affected if our internal controls are not effective; the
risk of future material weaknesses resulting from the differences
between T-Mobile’s and Sprint’s internal controls environments as
we work to integrate and align policies and practices; the impacts
of the actions we have taken and conditions we have agreed to in
connection with the regulatory proceedings and approvals of the
Transactions including the acquisition of Sprint’s prepaid wireless
business by DISH Network Corporation (“DISH”) (excluding the
Assurance brand Lifeline customers and the prepaid wireless
customers of Shenandoah Telecommunications Company and Swiftel
Communications, Inc.), including customer accounts, inventory,
contracts, intellectual property and certain other specified assets
(the “Prepaid Transaction”), the complaint and proposed final
judgment agreed to by us, DT, Sprint, SoftBank and DISH with the
U.S. District Court for the District of Columbia, which was
approved by the Court on April 1, 2020, the proposed commitments
filed with the Secretary of the FCC, which we announced on May 20,
2019, certain national security commitments and undertakings, and
any other commitments or undertakings entered into, including but
not limited to those we have made to certain states and
nongovernmental organizations; the ongoing commercial and
transition services arrangements that we entered into with DISH in
connection with such Prepaid Transaction, which we completed on
July 1, 2020; the assumption of significant liabilities, including
the liabilities of Sprint in connection with, and significant
costs, including financing costs, related to the Transactions; our
ability to make payments on debt or to repay existing or future
indebtedness when due or to comply with the covenants contained
therein; adverse changes in the ratings of our debt securities or
adverse conditions in the credit markets; natural disasters, public
health crises, including the COVID-19 pandemic, terrorist attacks
or similar incidents; competition, industry consolidation and
changes in the market for wireless services, which could negatively
affect our ability to attract and retain customers; the effects of
any future merger, investment, or acquisition involving us, as well
as the effects of mergers, investments or acquisitions in the
technology, media and telecommunications industry; breaches of our
and/or our third-party vendors' networks, information technology
and data security, resulting in unauthorized access to customer
confidential information; the inability to implement and maintain
effective cybersecurity measures over critical business systems;
challenges in implementing our business strategies or funding our
operations, including payment for additional spectrum or network
upgrades; the impact on our networks and business from major system
and network failures; difficulties in managing growth in wireless
data services, including network quality; material changes in
available technology and the effects of such changes, including
product substitutions and deployment costs and performance; the
timing, scope and financial impact of our deployment of advanced
network and business technologies; the occurrence of high fraud
rates related to device financing, customer credit cards, dealers,
subscriptions or account take over fraud; our inability to retain
and hire key personnel; any changes in the regulatory environments
in which we operate, including any increase in restrictions on the
ability to operate our networks and changes in data privacy laws;
unfavorable outcomes of existing or future litigation or regulatory
actions, including litigation or regulatory actions related to the
Transactions; the possibility that we may be unable to adequately
protect our intellectual property rights or be accused of
infringing the intellectual property rights of others; changes in
tax laws, regulations and existing standards and the resolution of
disputes with any taxing jurisdictions; the possibility that we may
be unable to renew our spectrum leases on attractive terms or
acquire new spectrum licenses or leases at reasonable costs and
terms; any disruption or failure of third parties (including key
suppliers) to provide products or services; material adverse
changes in labor matters, including labor campaigns, negotiations
or additional organizing activity, and any resulting financial,
operational and/or reputational impact; changes in accounting
assumptions that regulatory agencies, including the U.S. Securities
and Exchange Commission, may require, which could result in an
impact on earnings; and interests of our significant stockholders
that may differ from the interests of other stockholders. Given
these risks and uncertainties, readers are cautioned not to place
undue reliance on such forward-looking statements. We undertake no
obligation to revise or publicly release the results of any
revision to these forward-looking statements, except as required by
law.
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T-Mobile US Media Relations mediarelations@t-mobile.com or
Investor Relations investor.relations@t-mobile.com
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