Synchronoss Teams with Rackspace to Resell Digital Experience Platform (DXP) to Portfolio of Leading International Customers
January 22 2019 - 8:30AM
Business Wire
Synchronoss Technologies, Inc. (NASDAQ: SNCR), a global leader
and innovator of cloud, messaging, digital and IoT
products, today announced that Rackspace®, a leading provider
of IT as a service, will re-sell its Synchronoss Digital Experience
Platform (DXP) to the Rackspace global customer portfolio. Via this
collaboration, Synchronoss and Rackspace will help businesses
through their digital transformation journey by enabling seamless,
frictionless interaction across all customer touchpoints, including
online or app, physical retail and call center.
The Synchronoss DXP has the unique ability to be quickly
integrated and layered on top of legacy IT systems, as well as
deliver a “low-code” application that uses a “drag and drop”
interface that allows non-IT resources to configure new journeys
quickly, reducing time-to-market and simplifying delivery for any
organization looking to transform and optimize its digital customer
experience. This platform enables companies to create, configure
and manage online or app, physical retail and call center journeys
that pause and resume, giving them the ability to share real-time
customer data, choices and actions across channels and CRM systems.
Rackspace’s decision to re-sell Synchronoss DXP reflects its
commitment to offer its customers high-quality digital tools that
will help them transform their business and deliver an enhanced
customer experience. Rackspace’s global customer base spans all
major industries, including healthcare, financial services and
retail, among others.
“We are focused on delivering unbiased, multi-cloud expertise
that helps our customers wherever they are on their IT
transformation journey,” said Gerard Brossard, EVP and GM for
Service Offerings, Applications and Professional Services at
Rackspace. “Most of the world’s organizations, regardless of
sector, are working to provide greater value to customers by
improving the digital experience they deliver. Synchronoss DXP will
play a fundamental role in helping our customers achieve their
digital transformation objectives, assisting them in being more
attentive, better engaged and more responsive to their end users’
needs.”
“Our deal with Rackspace will bring greater value to their and
our global customers,” said Mary Clark, Chief Product Officer and
Chief Marketing Officer at Synchronoss. “We’re teaming with them as
a channel to offer DXP to their customers. We’re excited to be
combining our deep expertise in delivering compelling customer
experiences and customer journeys with a widely respected and
recognized leader in IT as a service space to offer a powerful
solution to global brands to improve digital customer
engagement.”
About Synchronoss
Synchronoss (NASDAQ: SNCR) transforms the way companies create
new revenue, reduce costs and delight their subscribers with cloud,
messaging, digital and IoT products, supporting hundreds of
millions of subscribers across the globe. Synchronoss’ secure,
scalable and groundbreaking new technologies, trusted partnerships
and talented people change the way
Technology-Media-Telecommunications customers grow their business.
For more information, visit us at www.synchronoss.com
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version on businesswire.com: https://www.businesswire.com/news/home/20190122005203/en/
Media:North AmericaDiane RoseCCgroupM: +1
202-350-2469E: synchronoss@ccgrouppr.com
InternationalAnais MerlinCCgroupT: +44 (0)203 824
9200E: synchronoss@ccgrouppr.com
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