Metapack & Manhattan Associates Team Up to Provide Retailers With Frictionless Access to a Complete Suite of Supply Chain & D...
August 27 2020 - 08:30AM
Business Wire
Direct External Parcel Integration provides
retailers with rapid access to both Metapack's and Manhattan
Associates’ solutions
Metapack, the global leader in eCommerce delivery technology,
today announced the launch of its direct External Parcel
Integration (EPI) with Manhattan Associates, a leader in supply
chain and omnichannel commerce technology. The EPI directly
connects Manhattan Associates’ warehouse management system (WMS)
and Metapack’s delivery management platform, providing retailers
with seamless access to both Manhattan Associates’ market leading
WMS solution and Metapack’s breadth of eCommerce services.
Rapid integration, implementation and configuration.
The EPI connector is purpose-built, performance engineered and
proven to reduce integration time and costs for retailers, by
seamlessly utilizing both Manhattan Associates WMS shipping
capabilities and Metapack systems across global warehouse
locations. The EPI enables rapid implementation of Metapack
Delivery Manager alongside Manhattan’s WMS with minimal work for
the customer. In just 2-4 weeks, customers are up and running. Both
systems work out of the box.
“We’re thrilled to highlight the next stage in our partnership
journey with Manhattan Associates and reveal our new EPI,” said
Duncan Licence, VP Global Product at Metapack. “The world has
changed over the past few months and retail has accelerated in its
growth towards a digital-first ecosystem.”
“Retailers need to ensure they are investing in the right
delivery management technology to meet new demands from consumers.
At Metapack, we’re always listening to the needs of our customers
and providing value – this joint EPI is a testament to that
delivery promise,” finished Licence.
“Manhattan Associates
has a longstanding partnership with Metapack and this integration
between our two market leading solutions is the natural evolution
of a shared vision of retailing. We’re excited to announce this
integration and look forward to the continued benefits it will
provide end-users all over the world,” said Eric Lamphier, Senior
Director of Global Alliances at Manhattan Associates.
400+ carriers. 4,900+ shipping services. One
integration.
With the Metapack EPI, Manhattan Associates’ customers now have
a single point of integration with over 400 shipping carriers and
4,900 delivery services in over 220 countries and territories.
Customers can add these carriers and services quickly and easily
with a fully compliant label library using a universal label
format. Metapack also allows for centralized monitoring of carriers
at a parcel level.
Includes Metapack’s Award-winning Delivery Options
The new EPI gives Manhattan Associates’ customers access to all
of Metapack’s powerful delivery options including “Click &
Collect” and “Ship from Store” options. These options are designed
to create amazing customer delivery experiences while driving
conversion, increasing customer loyalty and reducing shopping cart
abandonment. Metapack offers a wide range of convenient delivery
options and far-reaching collection points including over 350,000
PUDO (Pick-Up/Drop-Off) locations.
Offers Metapack’s Post-Shipment Features including Delivery
Tracker and Branded Returns Portal
Metapack’s Delivery Tracker builds trust with accurate
end-to-end tracking while engaging customers and encouraging repeat
business with branded experiences from order to delivery. For
returns, Metapack brings the world’s easiest international returns
process to Manhattan Associates’ customers with a self-service
returns portal and customer communications available in 25+
languages. Customers can also access a network of local warehouses
around the world to receive and process returns faster.
To find out more about the key benefits of the EPI integration
between Metapack and Manhattan Associates, please visit:
https://www.metapack.com/manhattan-integration/.
About Metapack
Founded in 1999, Metapack helps eCommerce and delivery
professionals meet consumers’ growing expectations of delivery,
while maintaining and optimizing operational efficiency. Metapack’s
SaaS solution offers a wide range of personalized delivery
services, from global order tracking to simplified return
procedures, through a catalogue of 400+ carriers and 4,900+
services available that span every country in the world. Thanks to
Metapack, more than 550 million packages are sent annually by any
of the world’s leading eCommerce retailers. Metapack is a
wholly-owned subsidiary of Stamps.com (Nasdaq: STMP):
https://www.metapack.com/.
About Manhattan Associates
Manhattan Associates is a technology leader in supply chain and
omnichannel commerce. We unite information across the enterprise,
converging front-end sales with back-end supply chain execution.
Our software, platform technology and unmatched experience help
drive both top-line growth and bottom-line profitability for our
customers.
Manhattan Associates designs, builds and delivers leading edge
cloud and on-premises solutions so that across the store, through
your network or from your fulfilment centre, you are ready to reap
the rewards of the omnichannel marketplace. For more information,
please visit www.manh.com.
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Julie Kirby Ascendant Communications jkirby@ascendcomms.net
07956 955625
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