BRANCHVILLE, N.J., May 20, 2019 /PRNewswire/ -- Selective Insurance
Company of America (Selective), the lead insurance company of
Selective Insurance Group, Inc. (NASDAQ: SIGI), is working with its
"ivy league" independent insurance agency partners to ensure
customers are readily aware of potentially dangerous recalls
affecting their vehicles and personal safety through proactive
notifications utilizing the company's new Recall Alert System.
"Two key tenets of insurance for customers are: (1) putting
their lives back together after a tragic event; and (2) making
communities safer through the numerous programs that Selective and
its agents maintain. Through our Recall Alert System, we can
swiftly and proactively communicate relevant messages with our
customers to help them avoid potentially devastating results from
safety hazards they have not yet addressed," commented Selective's
Chairman and Chief Executive Officer, Gregory Murphy.
Selective emails alerts, in partnership with each customer's
agent, to commercial or personal auto customers whose vehicle make,
model and model year match a recall issued by the National Highway
Traffic Safety Administration (NHTSA). Each alert includes a link
to the NHTSA website so customers can see any open recalls that
specifically affect their vehicle(s). Selective also maintains a
product and vehicle recall website page that features resources
like a "NHTSA VIN Lookup" to check for open recalls.
According to newly released data from the NHTSA, vehicle recalls
increased over the last year, with the 1,035 recalls reported in
2018 affecting more than 35 million vehicles. Experts at the
Consumer Federation of America estimate there are currently more
than 70 million vehicles on U.S. roads in need of safety recall
repairs. Selective's system helps reach all current owners of
insured vehicles with open recalls, bridging the gap from
manufacturers who frequently do not have accurate contact
information after a vehicle is sold privately. As part of its
safety management services, Selective's new Recall Alert System can
easily identify and alert current owners of recalled vehicles
within a week that the recall is added to the NHTSA system.
Vehicle Recall Alerts is just one example of Selective's
commitment to delivering a superior customer service experience and
value-added services. In addition to proactive communications to
help customers manage risks and help keep their business, property
and possessions safe, Selective recently launched Selective® Drive
for policyholders with commercial auto vehicles. Designed to help
perpetuate safe driving behaviors, Selective® Drive is an easily
installed safety sensor that can monitor driving speed, location,
idle time and harsh driving events involving acceleration, turning
and stopping. Most importantly, Selective® Drive detects distracted
driving and identifies phone calls and other phone usage while the
vehicle is in motion. For more information about Selective® Drive
and how it helps keep drivers and communities safe, please visit
https://drive.selective.com/.
About Selective Insurance Group, Inc.
Selective
Insurance Group, Inc. is a holding company for 10 property and
casualty insurance companies rated "A" (Excellent) by A.M. Best.
Through independent agents, the insurance companies offer standard
and specialty insurance for commercial and personal risks, and
flood insurance underwritten by the National Flood Insurance
Program. Selective maintains a website at www.Selective.com.
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SOURCE Selective Insurance Group, Inc.