Instant claims payments will save time for agents and
insurers, and automatically identifying customers' next best
actions will streamline processes and increase customer
satisfaction
HOLON, Israel, April 15, 2019
/PRNewswire/ -- Sapiens International Corporation,
(NASDAQ: SPNS) and (TASE: SPNS), a leading global provider of
software solutions for the insurance industry, today announced the
general availability of its upgraded Sapiens IDITSuite for Property
& Casualty for customers and P&C insurance providers
worldwide.
Sapiens' IDITSuite – which handles policy, billing and claims –
now features upgraded claims straight- through-processing
capabilities, with automatic claims triage and payments
functionality. P&C insurance claims can be paid instantly,
regardless of channel. This new functionality will free insurance
personnel to handle more mission-critical tasks. Automation will
result in fewer errors and instant payments, with automatic triage
and payment capabilities enabling a greater level of automation via
Sapiens' business intelligence solution. These capabilities will be
used by Sapiens' customer and agent portal solutions, in
addition to the core system.
Sapiens IDITSuite version 15.1 now also features "next best
action", via a rules-driven engine. The suite can immediately
identify the service provider best positioned to help insureds. For
example, IDITSuite will factor in proximity, availability and
required service type to help insureds select the optimal service
garage following an accident. This personalisation will enable
providers to offer P&C insureds the immediate and modern
customer experience they now expect across verticals.
"The Sapiens team has again affirmed its commitment to meeting
market needs and strengthening one of our core offerings," said
Roni Al-Dor, Sapiens president and
CEO. "We continue to invest in our product portfolio and engage in
dialogue with clients to bring innovation that will empower
Sapiens' customers."
The upgraded group insurance module of the new IDITSuite version
provides additional options to customers and workers unions that
rely on the suite. Group functionality offers both opt-in and
mandatory enrollment configured to meet growing customer and vendor
digitisation needs.
Insurance agents will benefit from better distribution channel
management, with noticeable improvement in intermediary statements,
agent commission calculation and the assignment of agent tasks.
Additionally, Sapiens IDITSuite's API layer integration will
enable fast connection to any partner's system, so P&C
providers can easily expand their digital ecosystems to adapt to
today's rapidly changing environment.
"In addition to its many other benefits, this new version of
Sapiens IDITSuite will enhance the operational efficiency of
complex policies via a user-friendly flow and offer improved
distribution channel management," said Liana Gelikas, president of
Sapiens' Property and Casualty and Reinsurance division. "Our team
has worked diligently to develop this new version and we are proud
to see it released to the market."
About Sapiens
Sapiens International Corporation empowers insurers to succeed
in an evolving industry. The company offers digital software
platforms, solutions and services for the property and casualty,
life, pension and annuity, reinsurance, financial and
compliance, workers' compensation and financial markets. With
more than 35 years of experience delivering to over 450
organizations globally, Sapiens has a proven ability to satisfy
customers' core, data and digital requirements. For more
information: www.sapiens.com.
Investor and Media Contact
Yaffa Cohen-Ifrah
Chief Marketing Officer and Head of Corporate Communications
Sapiens International
Mobile: +1-201-250-9414
Phone: +972-3-790-2026
Email: Yaffa.cohen-ifrah@sapiens.com
Logo:
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